Many of the things they mentioned in the bill as checked or completed were not. I did not see them check my wiper blades, wash my Windshield, fill tire pressure even when I requested few times. What about things I could not see they did or did not do under the hood. I have lost trust in Oil Changers in Sonoma. I think the manager/tech was Phillip Stroller.techs #11062 and 8885. I felt cheated out of $109 paid for their deceit. So disappointed:( read more

Just moved to Sonoma and my experience here was great. You sit in your own car while they change your oil and they show you the dipstick at the end! Nice to know they're honest unlike some other places. They also checked the air in my tires too! Definitely my go-to for oil changes now. read more

Oil Changers - Oil Changers Full Synthetic - Oil Change Stations Near Me - Sonoma, California

Friendly, efficient, thorough-what more can you possibly ask for? I always leave with a great feeling of confidence in my car's condition & pleased at the knowledge that I used my time well, having accomplished with pleasure what could have been annoying task. read more

This place is still awesome!! I hope they can hold on to Phil forever, I trust him completely, he gives great advise and really knows what he is doing :) read more

I've used them for most of my oil changes and it's always fast and the workers are very nice

I have never enjoyed an oil change experience more! Phil came to my car and was able to list why my car's service lights went off and fixed the majority of the issues with the oil change and new transmission. The one issue he couldn't fix at the shop (low tire pressure) he recommended a reliable tire place. Chris and Ricardo both helped throughout this process with a smile and great guidance! Thank you so much read more

I'm still amazed from my interaction with Oil Changers today. Phil, the manager, cleaned out lots of oak leaves under the hood. Fluids were checked, tire pressure checked, and when oil condition and records were checked, he told me I didn't need an oil change... it was too soon, and I could go another 2,000 miles before that was needed. Since I haven't driven much since Pandemic, I thought oil change was overdue and was very surprised to learn it was not even necessary. I was even more surprised at the honesty and integrity demonstrated at Oil Changers and I will definitely make them my "go to" car care spot. I highly recommend Sonoma Oil Changers and am glad they have a location in our town! read more

I love this place. Went on a Saturday morning and there was no wait. Phil was awesome. The crew was quick and efficient. I always get my oil changed here. read more

They did not have the right size oil filter in stock on the day I went here for an oil change. The guy apologized for the inconvenience and topped off all my fluids without charge. He had them in the next day so I returned and got a quality oil change at a very reasonable price. There's also a car wash and vacuums on site- not sure if they're connected. This place is great. I'll be bringing my truck here for all oil changes in the future. read more

These guys are incredible! They do a great, honest, and sincere job. They really care about the safety and maintenance of your vehicle. I usually get my oil changed here, and have recently had my transmission and coolant fluid changed. They make honest suggestions and don't pressure you to take action. I trust them completely. Will definitely be back, and I suggest anyone in need of an oil change to come here. read more

Fast and friendly! Hardly any wait and taken great care of by Kevin. He was polite and personable and made recommendations without being pushy. Usually taking my car places is intimidating for me because I know zilch about cars but this was a great experience. Even gave me $5 off for an online special they were running even though I had trouble finding it. The day before Thanksgiving I imagine most people are not happy to be working but you would never know that coming here. I'll be coming here from now on read more

These guys are the best. They are polite and always helpful when I stop in for a quart and don't know when my last service was. They will get my business every time and I want to bring them a gift they are so sweet! Thank you! read more

I love these guys. They never 'up-sell', high pressure sell or push you to buy anything you don't want to. It's been 12 years bringing my cars here I have never had a problem! They will let me know when I need something and even tell me I can wait one more oil change if I can... great service. read more

Stopped in on a Sunday. Should have asked the price -$80+ for an oil change service, so maybe you should ask first - I didn't. I asked for a synthetic - after the change I asked what brand did I get - some name I have forgotten. I did look it up when I got home - a brand for oil change places - I am sure quality is fair (maybe?), but lots of profit for them. I would have paid extra for the something good in the quarts if he had said something like other places do. The guy doing my change checked my tires, which were fine because I have the pressure on my Nav. But he proceeded to removed 3+ pounds of air from each tire. I guess he doesn't know that 33lbs cold, means cold, not hot off the road. Had to go somewhere on Monday to get them filled. Peeved. I wouldn't go back. read more

Everyone was very friendly and helpful and made my oil change stay a pleasant one. Thanks guys

I was having a bit of a bad day already when I saw the light come on in the dashboard. It was late and I didn't want car problems on my way home. Fortunately Oil Changers was still open. JP went out of his way and made my day! He even checked and was able to tell me why the check engine light was lit. He's the best and I will only have my car serviced here from now on...Thanks JP! read more

helpful, knowledgeable and in a timely fashion Expensive but that's California right? read more

For an oil change place the customer service at this joint is off the charts. I told the technician (Phil) that I was in a hurry....I was in and out in 20 minutes without any pushy sales pitch about filters and lube. He was super nice too. I'll pay the extra money for fast and pleasant service. ****I wish there were a way to leave a tip on the credit card/atm receipt. I had to go get cash and come back. (and Phil and friends definitely deserved a tip) read more

I get the best service from these guys every time I go in. They never try and up sale me if I don't express interest, they always treat me with professional, educational customer service. I have brought different vehicles in there over the years and twice neither of my trucks needed an oil change at that time, but they serviced all the fluids and checked my air filters and tire levels. I really appreciate the time they spend with me and the money they have saved me. Thank you! read more

If I could give Oil Changers 0 stars I would. I needed an oil change so I decided to go somewhere close because I wasn't able to drive to my usual and very trustworthy place in Novato. The incident happened on November 25th, 2019 with my 2003 Acura MDX.  The store manager, Phil, was getting ready to change my oil. I waited patiently. In the middle of the oil change, Phil comes up to the window and tells me that he was too rough with my oil plug and the pan seemed to have stripped. He said "You will need to have this fixed before your next oil change. You roughly have 2,000-3,000 max before this gets bad." I was shocked he was telling me to fix it later after admitting fault? He tells me it will cost around $300, but they don't do it here so I will need to go somewhere else. He kept saying cause my car is old that he should've been more gentle with it. A few moments later, he tells me that my drain plug would not fit anymore so he puts a different one in. He tells me since my car is old these things happen. He advises that I put some high mileage oil control in to help, I agreed to his suggestion thinking he knew best. After paying, I look at my receipt and notice that someone else's car information is on my receipt. I go back to Oil Changers and request for my receipt have my information correct on it. The guy seemed embarrassed and gives me a corrected receipt. I go home and mention the incident to my family & close friends, one who is a mechanic. They were shocked at what I had just told them and said that it didn't sound right. I don't know much about cars so my friend went back on my behalf to inquire what happened so we could know how to get my car back up and safe. He asked them what happened and "Why they would perform the oil change if they knew it couldn't be done successfully without damaging the car?" Phil replies rather aggressively, "You could have done it, if it seems so easy to you. The pan is old." Phil then starts to ask Counter questions like "well what do you know about cars? You don't even know what you're talking about." Phils angry tone felt threatening. Not wanting that type of communication, they left with no clear answers as to what happened. On January 28th my car started making weird sounds. I called my regular mechanic that has worked on my car regularly for years, Leonardi Automotive and spoke with Tony, the owner. He said they see this type of incorrect work done by Oil Changers all the time. He said they can possibly repair the oil pan threads and save me money. Next he told me to check if it is leaking oil and to not drive it. We look under my car and the whole underneath of the car was wet with oil. My regular mechanic immediately fits me in to his schedule. I receive a call that the damages were worst than they expected and asked me to repeat what exactly Phil said and did on my car. I learn that the damage that was done at oil changers caused oil to leak completely out and Phil had also put in an incorrect drain plug, which leaked oil right away but I had no idea. I was told by Leonardi's owner Tony that I was driving with no oil in my car because of what Phil did and could have destroyed my car. At this point I am in complete emotional distress!! I have no money to fix this, how am I going to get to work and school?!. I was panicking that I now have to pay for someone else's mistake. I had to pay for the repairs which totaled $723.64! All from a BAD OIL CHANGE. The same day I go back to oil changers and ask to see to see & have a receipt from my last service. He couldn't seem to find my car under my license plate number and asks for my first and last name, after a few minutes he hands me a copy. Upon looking at the new receipt, I noticed that it now said in the description that my oil pan was stripped upon arrival. I am still looking for the original receipt, but am 100% certain that Phil had changed the description of what really happened because that is not what happened at all. I believe he must had said that so he would not be responsible for the damage he did. I am completely livid at this situation. After calling their customer service rep, he said they would review my claim. I tried calling him again to discuss and left numerous voicemails and never heard back. Another man calls me saying they will "look into it". I told them to call my mechanic again and again, because Tony will speak to them about the findings and damages. They refused to call. They "decided it was due to the pan being old and you can't strip a pan from removing the drain plug". I would like to have this issue resolved, but no one seems to care and are covering up for their bad work. If a higher up associate of oil changers sees this, please reach out. read more

This crew is fantastic professional and always above and beyond in their service. They don't play up selling games- and they are great in explaining why you need something extra and how long you can go if you can't afford it that day. ( I waited way too long for my steering fluid and I was embarrassing myself driving around with audible grinding from ancient fluid ... they fixed my ride up and I can park and turn quietly again- I won't push the limit again like that). read more

A well deserved 5 stars. The last couple of times I went to this shop, Anthony(not sure I remembered his name) took great care of my car. The guys around him as well. He took the time to look under the hood and around the car before I went on a long road trip because I was concerned. He didn't treat me like a dummy. He looked around and reassured me I'd make the trip. Nice, professional service with a smile. Not always so easy to come by. I will return. read more

These guys are great! Pulled up with no wait and they did a great job on my car. Let me know about what I should keep an eye on and what could wait. I will definitely be back! Worth the drive for sure. read more

Have returned several times, with same result. No nonsense, great service. Their not being able to locate my vehicle in computer records aside. Always pleasant and efficient. No pressure for added service. My go-to for oil change. Free "top-up" visit's; appreciated TLC for my 220,000 mile Ram. Thanks! read more

In short I had an oil change in Pacifica start leaking the next day. JP not only repaired it but washed the whole underneath of my truck. Excellent service all around. read more

Thank you Oil Changers - Sonoma! Old School Sonoma service today. Stopped by for an oil change, and he said... as much as I'd like to take your money, you still have over 2,000 more miles to go. Your oil looks good, we will top it off and check your fluids. No charge, wouldn't even take a tip! THANK YOU!!! read more

I've been going to oil changers for a few years now, they've always given me good service. But yesterday they turned me away because they hadn't received their shipment of engine oil filters two weeks ago. He even pointed to a person in line that had brought their own filter. Generally a good place, but I think it's ridiculous to lose business because they can't go out to a local auto parts store and buy their own filters in person. read more

Been taking my 2001 car to Sonoma Oil Changers for 18 years. She's going strong at nearly 157,000 miles. My last review was 5 star in 2/2014 and since then I've been in annually for maintenance and safety checks. Still consistently reliable and top-notch, friendly customer service. Should have written more 5 star reviews for them. Want to give a shout out to Jon and Jordan who took care of my car today ... professional, thorough and let me know exactly what they were doing. I'll be back. Thanks again guys!! read more

First time customer here.The prices are pretty high for a simple oil change. My review is for the convenience,cleanliness,short wait (Maybe too short) and good customer service. They did mostly everything to meet expectations. They check fluids, tires,tail lights and they offer a top off on fluids if need be. read more

Love these guys! I went in for an oil change on our old Saturn and they ended up also fixing my steering wheel free of charge. Every time I go there I am impressed with their service and honesty. Last oil change I went to they told me my oil was fine and to go 1500 miles more and then come in. I hadn't served my car in 5 months so they EASILY could have taken my money, but instead they were honest and saved me $70 that day. read more

Fast, efficient service and super friendly technicians! Great customer service experience! Thank you! read more

I will never go to Oil Changers again. I got my oil changed in February, and yesterday I noticed oil spots on my driveway. I thought maybe it was from not driving a lot during the shut down. No, that was not the reason. The tech that changed my oil did not tighten the filter, so oil was dripping into the oil pan. I brought my car to the Chevy place in Sonoma, and they fixed the filter, and steam clean the pan. Oil changers may be cheap, and fast, but it's not worth it when you have to pay to fix their mistakes read more

These guys are great! There is usually a line but that's for a reason because they are good. Very friendly and great at what they do. I'm a loyal customer! read more

This is where I always go for an oil change. Super fast and friendly service. They don't pressure you to get a bunch of extra stuff you don't need. Definitely recommend! read more

Always quick in and out. Honest staff. Always friendly and busy. I dont like other people touching truck but here i dont have the space so i have to find good service techs. This place never dissapoints. Well done. See you in another few months. read more

They were friendly, courteous and quick. They didnt try to sell me a bunch of unwanted or unneeded items. They told me of the concerns with my vehicle, asked if they could check my tires, checked all my lights, etc. It was an easy, quick and pleasant stop in my day. read more

Would give zero stars. Double check to make sure they change your oil filter!

Sure, it's a little expensive for an oil change, but you pay for convenience (you can wait in your car while your oil is changed), it doesn't take long, and as an added bonus the customer service is good. Not only do they check all your fluids, they check the air in your tires for you and your head and tail lights. And after your oil change, you can come back to top off on fluids if you need it. read more

Just returned home after waiting for 38 minutes behind a car that was already in the oil change bay with hood raised when I arrived. Forty plus minutes for a $40.00 oil change was just not worth further waiting, so I left feeling irritated and frustrated with the lack of service. Even though this business is about five minutes from my home, I think I will not return here again! read more

Stopped by this store after lunch and they were pretty busy. Despite a mild wait, the staff (Ryan, possibly the manager?) was very friendly and provided good service. I felt they knew what they were doing and they were really quick too. Overall, good experience. As for Leah G's post, I hate it when the employee's bother you every minute to show you oil levels, check in, or sell you another "service" you really don't need. These guys get you in and out and leave you alone. If you want to get pushy, commissioned salesmen instead of oil changers take Leah's advice and go to Oil Stop. Those guys try to sell you about 12, yes really! 12 extra services....gimme a break read more