Located near Five Guys, Okome is located in the Ka Makana Aliʻi mall. The restaurant itself is very clean but seating is limited if you go during the busy time periods. But there are plenty of covered seating in the main food court seating area. The food itself was pretty good, I ended up getting their cold soba (due to the heat), assorted tempura and sushi's. The price is semi high but it's on par with everything else in the area. The service was good, so I suggest giving them a try especially if your in the mood for some good Asian food! read more

Kept seeing this place and it seemed like a solid option. Similar to Marugame in town... Grabbed a tray and stood there while the workers gossiped and watched their phones. They finally looked up and took our order. Got some udon and selected a few items from the grab and go section... Paid and waited for our food. Showed up and it looked okay... The tempura was stale...the udon was ok but the broth was bland. The wife ordered a poke bowl and said it was just okay... Overall for the price, I'd skip it as there are quite a few better places in the mall for a quick bite... read more

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I'm being nice by adding a star cuz the food is decent. We usually come here and have such a good experience. This time around? Not so much. We haven't been here in a while either. It was slow, no other customers. Went and grabbed our food to go. I had my mother and my 2 babies with me in their stroller. I'm assuming it was the owner checking us out. He gave us our total and very sternly stated we can't take $100 bill. I said ok sure I'll just pay with my card. Then he couldn't at least have helped me packed up my food to go? I literally did all the packing myself. I don't think we'll come here again if I have to be the one working and to think they also ask for a tip when you pay. I'll give that tip to myself thanks. read more

Usually love this place, but we picked up a takeout order tonight and there was a dead fly floating on top of my daughter's udon! I noticed they left the food out and uncovered until we arrived and then put the cover on once we arrived and they packed the food up. The other food was good but I think they might want to revisit how they leave food out for takeout orders... read more

Okome Bento And Sushi - Fly in takeout udon. - Japanese Near Me - Kapolei, Hawaii

Stopped by this little place for lunch, and I'm glad we did. If course it has poke, sushi, sashimi, gyoza, and all of the expected stuff at a bento and sushi place. But this place also has make your own recipe donburi. The interior is small and not fancy, but definitely has a Japanese flair, with lots of wood and banners. There are wooden booths and some tables. You can see into the kitchen from the counter, and it looks like it's a very bustling kitchen, as they are preparing orders and grab & go food. You order at one of the counter, then add you go down the line, you can grab any of the sides from the heated case--takoyaki, shrimp tempura, gyoza, musubi, and a whole lot more. It looks like they are constantly refilling so it's fresh. Then you pass the grab & go section, which has sushi rolls already packaged. Finally you get to the register, where you will pay and wait for t you're number. There are no fountain drinks, so if you want a coke, if will be in the bottle. We both had the donburi with multigrain rice and misoyaki butterfish, but there are a lot of choices, like furikake, kalbi, or tonkatsu. Our food was soooo good--where has butterfish been all my life??? If you are in the Kopolei and need a good place to eat, here you go! So good! read more

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Went there yesterday at night time, I ordered two sukiyaki bowls, a nigiri set, and drinks, the girl at the cashier was very nice and sweet, helped us bag things and she explained the menu to us and very positive. The food took a while to come out even though it was pretty empty but usually when I go the service is quick, the food was good too! Might start going there more often read more

Came to Kamakana Ali'i on the west side and decided to try Okome. Kamakana Alii has lots of parking, shops and places to eat. Okome has choices, you can order a bowl or Ala cart. Service was fast friendly and helpful. It's a casual sit down dining or you can do a take out. They also, have tables outside if you prefer people watching. LOL I enjoyed my lunch and would probably be back when I'm in this area. read more

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* Order things fresh. If you take from the crisper then it will be dry guarantee. * Kimchi Pork Bowl - bland; the pork didn't taste like it was cooked with the kimchi * Their poke is top notch. * Katsu is delicious as well. * Seating inside or outside where the food court is. * Opinion: if the workers have a buy-in this place would be a high 4 star for sure. read more

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This use to be one of our favorite places to eat at the mall. We would come quite often but found that over time, the quality of the food has gone down. On our last visit, I was disappointed in the service I received and couldn't believe what I saw as I was waiting for my order. It wasn't too crowded but there were a few patrons dining inside. I made an order with at the front of the counter where you can order combos. I proceeded down the counter passing the heating station with all of the tempura items toward the sushi station to make a sushi order. In the past, we ordered with the person making sushi but as I started taking to employee making sushi, the cashier spoke up and said that I needed to order with her. Totally fine, so I placed my sushi order with her. I ordered 2 combos one of which was udon noodles and a chicken katsu don bowl and the other was a miso butterfish and spicy ahi combo. I also ordered the mix okome nigiri set. Love that they packed the noodles and udon broth separately for take out. After placing my take out order, the cashier asked me if I needed a bag. I asked if there was a charge as I made a take out order and it was obvious that I ordered a lot of food which I could not carry without a bag. She proceeded to tell me yes for the charge of the bags. I assumed it was for the brown handle bags, so I asked if there was a charge for the no handle plastic bags (produce grocery bags) which were in a big roll on the side shelf. She said that those bags had a fee as well. I needed a bag for my order so paid for it. As I stood near the door waiting for my order, I was looking around and couldn't believe my eyes. I observed a male employee using his bare hands to move every piece of shrimp tempura under the heating station from the back to the front. A lady walked up with a tray and wanted to grab some items and just looked at him in awe... I was in shock at what he was doing. He was not wearing any gloves and didn't use any utensils to move the food. Instead, he used his bare hands. I'm not sure if this is common practice but I don't think we will be returning. I was also shocked that when I went to grab my order, another cashier offered 3 people ordering food free plastic bags. I was a bit bothered that I needed to pay for bags for my take out order and others were not charged for bags. Our food was just okay on this visit. I don't think we will be returning due to the unsanitary practices and quality of food. I hope that they are more consistent with other customers in charging them for plastic bags. If there is a charge, it's fine but please be consistent even with take out orders. read more

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0 STARS! I WANT MY COMMENT AT THE TOP PLEASE READ BEFORE COMING HERE "Happy" Food is meh, I wish i could give AT LEAST 3 stars, but i feel like how you're welcomed into the restaurant means everything. The small guy in the black beanie ALWAYS has an attitude no matter what. Never answers questions and just looks at you like you're dumb talks to you dumb. Very rude and standoffish. I WOULDN'T RECOMMEND eating here if you're having a good day. It'll get shut down as soon as you walk in. Please talk to your employees about customer service and if it's not the right job for him please put him in the back where he has NO interactions with your clients. Not asking you to take his job away, but maybe he needs to learn better work ethics or don't be the "FACE" of that company with a horrible attitude. So sad, do better, be better. Sorry that your life isn't going well but making everyone miserable is pretty sad given many people GREET YOU KINDLY!! Just to get snobbed read more

I came here to get a simple cold udon and a side chicken Katsu cuz I was craving it. I've been here before and got the hot udon (was kinda salty) tempura was decent! This time I got the cold udon. It had a bunch of ice inside. I used to work at a udon restaurant and order cold udon at other places, never have I ever had a bunch of ice in my cold udon. They also don't separate the sauces or soups. So if you get cold or hot the sauce or soup will be in the same container as the noodles. The noodles were cooked good, not too soft or hard. Decently priced. I order a side chicken katsu, I'm pregnant and I was craving it... when I got it, it was so thinly pounded out and not juicy at all. Yes it was crispy but nearly burnt... it made me think I should've went to L&L cuz for the amount you pay for a size Katsu here was $11+ dollars. You could get a mini place of chicken katsu at L&L and it would be juicer and not so thinly pounded. I wouldn't get the katsu here again. So expensive and junk! I was totally bummed. I didn't eat it all that's how bad it was. Also they need to clean their soda machine cause the ice part looked so mildewy. In all I got a plain cold udon, 1 side of not good chicken katsu, & 1 piece of shrimp tempura for $22 something dollars. I was appalled. But I'm pregnant and was starving. If you come here, just stick to the tempura and udon. It's not "authentic" as they claim. But you get to scratch an itch if you're wanting udon. Also the service was pleasant. read more

Okome Bento And Sushi - Cold udon and chicken katsu - Japanese Near Me - Kapolei, Hawaii

I really like the self serve style here as well as rolls that's made and ready to go for customers. We tired 2 kinds of rolls. Red dragon was good. Spicy shrimp Roll was good. Takiyaki hated it. I was hoping it was crunchy from how it looks but it wasnt. This was not for me. Kabocha tempura was sooo good with tempura dipping sauce!! I had to go back and order 2 more orders!! read more

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It was pau hana Friday & I went out for a bite after work with my homie - Nate Y. so we decided to venture out to Kapolei to look for some grindages. My original plans were to check out this Chinese restaurant in Kapolei, only to find out they were not longer in business, and a Vietnamese restaurant had taken over the spot. So on to plan "B" where we decided to head over to the Ka Makana Ali'i Shopping Center to see if we could find another joint to try out. Upon walking around the mall, we decided to check out Okome Bento & Sushi, as Japanese food sound pretty good. As we walk into the restaurant, we were greeted right away, and after looking over the wall menu, I decided to get a Curry Chicken Katsu plate, and my friend ended up getting a Udon Noodle dish with a side of Pork Tonkatsu. What can I say about the food? Ai-yai-yai and shame on me for coming here! Just take a look at my food pic, and it will explain it all! My mystery chicken katsu was basically batter on pressed chicken as it was paper thin (and I'm not exaggerating!). My meal was highly disappointing, and for what they charged, vs. what I got wasn't worth it. My friend Nate, also commented on my plate, and was shocked by the chicken katsu serving. Yes, I get it that we live in an inflationary world where employers are forced to pay higher wages, on top of paying for material. It also doesn't help that insurance rates have gone up for all businesses. I guess for restaurants, to turn a profit, they start cutting some corners to keep prices in check, but at some point, at the end of the day, you will hurt your business by serving food that is not edible. read more

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Even tho the poke bowl here is quite pricey I got to say quality is good. So flavorful and fresh. Their tempuras are also delicious. The workers are friendly and you get served quickly. Ate in the restaurant but it was too warm In There but, it's ok you can always enjoy your meal in the food court right outside!! read more

Okome Bento And Sushi - Japanese Near Me - Kapolei, Hawaii

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Ordered ahi Katsu bowl. Katsu was thin and not much fish, just batter. The fish also made my throat itchy after. I don't have any food allergies. I like the option they give to either have white rice or multigrain rice. The worker was also very nice to fulfill my request to have my veggies in a separate container. The concept is great to be able to have different food booths with the grab and go premade bentos but also able to order food made fresh. I think this bowl was around $12. Don't know if I'll be back for the ahi Katsu. But maybe I'll come back to try the sushi. read more

Okome Bento And Sushi - Ahi Katsu with Mutigrain Rice. Asked for veggies in the side. - Japanese Near Me - Kapolei, Hawaii

I love this little food court shop at Ka Makana Alii mall. The poke bowls are fresh and made fresh. Their gyoza is crispy and delicious. The seating is usually ever-rotating and seats are nearly always available, which is great. Service is nothing to write home about, but it's perfectly adequate. I have enjoyed this place for the last 5 years and will continue to do so. read more

Stopped by to try their misoyaki butterfish and opted to add some tempura to the order. The misoyaki butterfish was bland - very disappointing since it's my go to order at a Japanese restaurant. But, the tempura saved the dish. The batter was a touch on the sweet side but reminded me of the batter that my aunt used to make for New Year's dinner. It was light and crunchy. You can also buy it by the piece. I may just go back for the tempura! read more

Perfect tempura batter and good sizes portions. We're light eaters and we were pleasantly surprised by the variety of selections and quantity of food. A great shop if you want yummy nibbles at a good price. We had the zucchini tempura, green bean, tempura, gyoza, and tako yaki balls. We will definitely come back. read more

I want to start this by saying we typically like Okome, but today was a very different and disappointing experience. When we entered the young man in the beanie was already very rude and standoffish. My husband asked a question about one of the menu items but the young man at best partially answered the question before rolling his eyes and said, "you ready to or what???" My husband stated that he was trying to asking a question and restated the question. The kid again partially answered before throwing his hands up in a provoking gesture. He then walked away. Frustrated, we left and went elsewhere. We later came back though to speak to a manager. This staff initially said that "it depended on what we wanted" and when we explained it was an issue that resulted in us walking out, shared that they were busy and "if it was just a complaint," we had to wait a while- he did not even attempt to check or go talk to the manager. It felt that customers are not valued, and nor are staff encouraged to treat customers with respect. This experience, has unfortunately made us reconsider coming again. In a business where customers are the primary source of income, it is disappointing that so little consideration and effort is made. read more

Went to Okome Sushi & Bento Kapolei this afternoon, ordered 2 choice entree, Tempura & Tonkatsu. Cashier name Andrew was very kind, courteous and helpful, we need more cashiers like him. Food was so-so, Tempura was tasteless, Tonkatsu was a bit dry and thin, overall food was not as good as in the past, such a disappointment, they don't seem to be any good Japanese restaurants here in Kapolei. Guess I got spoiled after spending a month in Japan. read more

You can't go wrong with sashimi over salad! Pair it with the variety of tempura you can choose from. The tempura is just alright but there's other items such as Takoyaki that they offer. read more

Okome Bento And Sushi - Japanese Near Me - Kapolei, Hawaii

5/11/24 Tried to do a take out order via the Yelp app as I was in a rush and I needed the food to be done by the time I got there. It kicked out and didn't go through. So I had to call in order and pay at the establishment. I've been here 2x in a week for their butterfish bowl ( rice only). as I was craving butterfish. Loved it. The side orders of takoyaki and tempura ... I want them all but the prices will make you slow your roll! One shrimp tempura is about $2.25 one and a side of zucchini tempura ( 3 pieces) was about that much. The bowl was the perfect size to eat and then you'll have room for dessert if you wanted to! read more

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Good! We had a cold udon and it was very reasonably priced. The staff were super nice and really fast.

Love this place! They always have a good variety of tempura in stock, and the employees are always so nice! It can get busy at random times, but you can always call ahead and pickup when that happens! read more

I was the third person to pick up an order because the other two said they took too long. I waited an additional 25 minutes while watching everybody else get their orders. They need to step it up on their takeouts. read more

Always helpful & friendly staff! Food is delish, restaurant is clean & so many choices! I LOVE the Sukiyaki Beef over rice! Best on island! read more

Good selection of tempura and that's about it! Rice for sushi was dry and hard, chicken katsu no flavor, inside seating area was pretty dirty. Really pricey for less than mediocre food. read more

Udon with sushi is the right combo! Service was good. Ambiance is small but lots of seating just outside. This place is worthy with decent prices. read more

It was finally time to try this place after passing it up a few times when we were on the island.We didn't know what to order or how to place an order.So we ask the person that was there and he was very helpful.So after a few minutes we placed our order.My girlfriend ordered the Udon tempura and I ordered the Kitsume Udon.Also there were various tempura that you can help your self.I took the Oyter tempura,Ebi tempura n the Ebi tempura.My girlfriend took the vegetables tempura n the shrimp shumai.I enjoyed it a lot!.I liked the soup.It had a sweet umami flavor n the udon had a good nice firm texture.The tempura was good also.My girlfriend also enjoyed it!..So when we are back on Oahu we are definitely stopping by.Customer service was good n the establishment was clean n comfortable. read more

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Extremely poor and slow service. Food was mediocre at best - half of my food was undercooked. Poor value for what you get. I would recommend spending a couple of dollars more and ordering from one of the other Japanese restaurants in the area. read more

We try buying from Okome yesterday, I ordered their 'okome trio' but Omg! I ended up hurting my tongue coz aside from fish bones and not really fresh poke, turns out it has glass shards on it while eating them. I'm already disappointed once I opened my order to see the very small portion for $18, way too different from their pics, but the glass shards?! Just be careful you guys! P.S Don't start by telling me it's either pieces of onion or garlic, I'm not blind though‍ read more

Okome Bento And Sushi - Japanese Near Me - Kapolei, Hawaii

Love their wide menu selection. I frequently order delivery from them for the office staff.

Food was great as always, however, the girl working the register has some kind of attitude! Doesn't smile and is not pleasant at all! They forget that your customers are everything to your business and being pleasant and kind goes a long way- simple! read more

Stopped by for a quick bite and was welcomed in as we entered. The quality of their fish is pretty good. Their rice was the perfect tempura, taste and texture........ good quality also. The only thing is that their bowls are kinda small. I'd say perfect size for town, however, small for west side people. They were playing some good music during my lunch date. The only downfall was that their tables were left dirty. It was a pretty slow day for their restaurant..... I had to ask for a napkin to wipe our table down before enjoying our meal. This eatery is takeout counter style. You walk up, order and out at the counter.... No table service. They have many bento, tempura, sushi roll or nigiri options. I'd definitely eat here again.... No complaints about their food. read more

Okome Bento And Sushi - Bara Chirashi - Japanese Near Me - Kapolei, Hawaii

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Tonkatsu was really good thin style but meaty, and nice and crunchy. Curry was good to, but they don't give a lot.

I was in the Kapolei area running some errands and I got hungry for some curry udon noodles. There were a couple of choices but I decided to try Okome Hawaii since I've never tried it before and heard it was good place to try. Many choices of tempura items and sushi to enhance your bowl of udon noodles I'm glad I visited this place. Nice dine in, good up to a family of 4-6. Takeout is available also. It was just me so I'm flexible Service was fairly quickly and the Staff was nice and friendly. read more

Okome Bento And Sushi - Spicy Ahi Bomb $5.95 for two pieces - Japanese Near Me - Kapolei, Hawaii

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Second time eating at Okome. We ordered the "new" Beef Sukiyaki with Kim Chee Udon, Pork Belly with Kim Chee Bento and a side order of Takoyaki. All dishes were tasty and a little on the salty side. I loved the Takoyaki as it was fresh made, crisp on the outside and chewy squid on the inside. The sauce on the takoyaki was not overpowering. The udon soup base was too salty to consume, but the udon noodles were cooked just right. The beef sukiyaki was savory and tender. The pork belly bento was full of flavor, sliced and well seasoned pork slices and a good amount of kim chee and other vegetables. The miso soup and salad comes with the bento. You will pay a little more for the bento. Service was minimal as it is mostly for take out. There are a few tables indoors, however the tables are not serviced or cleaned while we were there. Drinks are self serve as well. read more

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Best spicy ahi I've had in a while. I love the spicy ahi bowl and the ahi lovers set. They also have a fresh tempura section with a great assortment of vegetables, shrimp, etc. such great food and it always tastes good. The only junk thing is it's super hot in there, they don't have the AC on or turned up enough read more

I love eating here when I come to kamakana. The variety of tempura you can choose from as well as make your own recipe for donburi..service is quick read more

Okome Bento And Sushi - Tempura station - Japanese Near Me - Kapolei, Hawaii

I think that Okome's one of the original tenants at Ka Makana and I ate here many years ago but it's taken me this long to finally make it back. Looking for something quick to eat, I dropped in on a weekday an hour before closing. The restaurant was fully staffed but there were at least 9-10 people in line. The line moved sooooo slowly and it took a while to reach the register to pay. I'm not sure if my tempura don was fried to order but I did wait about 5 minutes to pay and then another 5 minutes for my food. Quick enough but not super fast food, for sure. The tempura bowl was a great value and good -- three shrimp, a couple of green beans, kabocha, potato, and a few zucchini, everything served over rice, which was unfortunately on the hard (undercooked?) side. The cup of tempura sauce to pour over was tastier than the usual. Yummy and a great deal for this kind of food. The spot looks a bit less shiny than when it opened, counters and floors were somewhat showing their age. Happy they made it through the pandemic, though! read more

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