I've been going to Italy Optical for several years now, usually returning every three years for a…read morenew eye exam and updated lenses and frames. One thing I really appreciate is that the staff has remained the same over the years -- they're always warm, professional, and welcoming. After my positive experience, I recommended this place to my parents, and they were very happy with their glasses as well. There are a few things I really like about Italy Optical. First, if you purchase lenses or frames from them, the eye exam fee is waived, which is a great benefit. Second, the quality of their lenses and frames is excellent -- I've worn mine for a long time and they've held up very well. Third, both the eye exam process and the overall service are thorough and attentive. I also noticed that my vision has been much more stable this year, which is reassuring. Although my eyesight isn't perfect, I decided to try a slightly larger frame this time -- it definitely helps balance my smaller eyes and gives me a better overall look. Overall, a consistently great experience!

Amazing customer service. I got told glasses would take an hour but was done in 15 mins The…read moreoptometrist was very good at what he does! I was told this is their 30 years of being open as a small business! They were very knowledgeable about everything and explained when I asked. I was never confused, instead I felt comforted throughout the whole process. The selection of frames is huge- you couldn't leave without finding something you'd like. There is even a buy 1 get 1 free shelf for budget friendly prices. They use the best lenses available in the optical world, but can also provide many options. I will definitely come back, and I will tell everyone I know to come as well!

So affordable and stylish. Easy experience with validated parking! Great location. Good quality…read morewith rapid turn around. Will definitely continue shipping

Conceptually, Warby Parker is ideal but it didn't work out for me…read more Affordable, easy, and stylish, you can get a prescription glasses for $100+. You walk in, choose your frames, and order your glasses for delivery. Staff is helpful and knowledgeable and process is easy peasy but I was recommended high index glasses and it was just the worst. I'm sure it may differ per person but I felt dizzy and nauseous wearing my new specs. Called customer service and they had recommended that I try them on for couple more days for my eyes to get accustomed but they never did. Return process was good, which is a plus, just too bad that it didn't work out.

This review is for the location near Bloomingdales…read more My daughter has been contemplating buying a certain pair of glasses for two months. We saw them at Bloomies but of the three people working not one of them greeted us or offered assistance so we left and went to Sunglass Hut. They had a squared version instead of oval shape and she liked those better. Keanna was the only employee when we went in. She greeted us immediately and was all smiles. This was very important as we had walked out two other stores because the sales persons were not friendly or helpful. Back to Keanna. She could tell my daughter was anxious about the purchase and I was impressed when she suggested that we finish any other shopping/lunch and think on the purchase. We left, went to lunch and by time we return there was a customer paying with cash and the register didn't open for his change. Keanna continued to offer apologies to both him and us. As she ultimately had to contact store support for the issue. My daughter and I left and went to Victoria Secret where we encountered even more retail employees that weren't engaging. We left. Returned back to Sunglass Hut where a smiling Keanna greeted us and assured us the register issue wasn't her fault. The price for the glasses were the same as they were in Bloomingdales but the customer service received by Keanna was exactly what someone desires when spending several hundred dollars on sunglasses. Id return for all my sunglasses if I could interact with Keanna.

My husband and I went to Sunglass Hut at Lenox Mall to replace my 20-year old sunglasses (i.e. I…read moredon't buy sunglasses very often). Dina was friendly and very helpful in selecting options. After trying a few different sunglasses, I found a pair from Oakley that I loved and I was on my way. NOTE: if you're buying sunglasses with polarized lens, which many are at this point, you may not be able to see your HUD (Head Up Display) in your vehicle. I didn't even know that was a thing, but quickly discovered multiple forums online indicating this is an issue with HUDs, regardless of vehicle manufacturer, as they work off the premise of reflecting the image off of the windshield. Polarized lenses effectively block the "glare" of the HUD. I returned to Sunglass Hut the next day initially thinking I would return the pair I bought and select something else. Dina showed me several pairs of non-polarized sunglasses, and I settled on another pair of Oakley's. Her professionalism and desire to help me find the right sunglasses for my needs was phenomenal. So much so I decided to keep the original pair I bought and purchased a second pair to leave in my truck for use while driving. You've made a customer for life Dina! Thank you SO much, Wolf

Warby Parker Howell Mill Road, Atlanta location: Called ahead spoke with Rod in customer service --…read morepromised help with my broken frames. Optometrist at location: "you were mis-informed." Staff very rude. A bunch of circus monkeys could do a better job than these clowns. Warby Parker isn't that great of a brand any longer, and this location's staff is the worst ever--making the whole customer experience horrible. Left with nothing except a headache and extremely frustrated after driving dow n there. Avoid this brand, but especially this location on Howell Mill Road in Atlanta.

In January 2025 I placed an order for some glasses and received them. When I received them, the…read morelining around the lens was misaligned. I didn't really understand that my glasses were misaligned until sometime said something to me about them. I was able to temporarily pop them back into frame but they kept popping back out so I had to take them to get readjusted here at this location twice. Fast forward to eight months later, I go to the amazing people at Stanton Optical to get an eye exam. The technician checking my WP lenses informed me that there wasn't even a prescription in the right lens! I was totally shocked. The technician there actually recommended I contact a lawyer because being sold a faulty medical device puts you at risk for injury. It's just not right. Warby Parker totally messed up my glasses and I had been walking around with non functioning glasses for eight months. Initially I figured it was no big deal I could take them to WP to be repaired and/or replaced right away no charge. Boy was I wrong. To my absolute surprise, WP said they were not going to replace my glasses for free even though they had hugely messed them up. They asked me to pay $65 to replace them. Since it had been over 30 days, they would not replace them for free. I just didn't think that was fair at all! Point blank period. Not at all! And I was not happy! I was speaking to Allison about this matter. I want to note that the manager, Rachel, was refusing to intervene, just standing there passively listening to me rant without once trying to mitigate the situation or offer a solution. That really kind of pissed me off because WHAT ARE YOU DOING. I know I'm not crazy because at STANTON OPTICAL I actually broke a pair of glasses and they replaced them for the cost of 20% of the frames so I know that people are in fact, willing to be more than fair to you in this industry, even when it's your fault. Warby Parker made a huge mistake on my glasses and simply refused to remedy the situation for me in a way that was fair and right. It was totally their fault. I was very disappointed and let down by the policy! Thankfully there are plenty of other places to shop for glasses, because I won't be ordering from there again. And thank God I got glasses at STANTON OPTICAL, because if I had relied on Warby Parker I would have been screwed out of $65!

Wonderful experience! Brand new , state of the art equipment and a courteous, attentive staff. The…read moreDoctor spent a lot of time talking over my Options with me. Highly recommend. They will have my business from now on!

I used to like this place and wanted to continue liking this place, but they completely botched my…read moreprescription less than a year ago (June 2019). Since then because my prescription was too weak my eyesight has steadily gotten worse. Due to their error I have to be blind until June when my insurance will ALLOW me to see another optometrist. I can barely drive right now. The vision test was on a small TV screen less than 20ft away. It just tries to mimic the distance by being small. I could see that perfectly but I can't read the massive overhead signs on the interstate, street signs on residential roads, or the signs of businesses (ya know, the HUGE ones on the front of stores). I moved out of state, so you can't help me and quite frankly, I don't want you to. I'm just VERY upset because I have to wait until June because of their incompetence. I'm giving 2 stars purely for the dog(s) that hang out there and the doctor IS nice. Maybe go here if you have a low index prescription, but high indexes might wanna stay clear.

I've been going here for many years - they are super nice, and especially good if you have…read morecomplicated eyes or a family history of eye disease.

I wish I had a better review to leave; however, at this point this is not the case. I've been…read morecoming to this office for many years, and generally had good experiences up until about two years ago. I came in for my routine exam, and things went as expected. I picked a pair of frames and spent about $300+ after insurance. Again, no complaints. Kat called me to inform me that my glasses were ready for pick up. I went and immediately noticed that the prescription was not correct. I shared this concern at pick up and was told that due to the prescription that I needed to wear them for about two weeks to allow my eyes to get adjusted. I didn't fully understand this because my prescription was the same as it had always been. I complied, and experienced headache and eye aches. I shared this and went back to the location. Again, I was assured that the prescription was current and shouldn't cause me to have any concerns. Instead it was. No resolve, I left to advocate another day. I went home and found my prescriptions from the prior year and current year, I called back and spoke to Kat to share with her my concerns and findings. She found the error, and i stead of apologizing she just took the glasses. The wrong prescription was totally wrong. I left the glasses and came back a few days later to pick them up. Again, I am still having an issue seeing. I shared this again, but was over talked and ignored. I was given the same advice of allowing the eyes to adjust to this situation. After two weeks and same concern I went somewhere else. They were able to find the concern and I spoke with the location and was told I would get a call back. It never happened, time passed and it slipped my mind to follow-up. I did call back months later and was told that although I communicated my concerns of not being able to see, and I was awaiting a response that too much time had passed for them to adjust the prescription. It sucks that I have had to overly communicate, advocate and continuously go back and fourth to get this situation corrected and still no resolve. I shared my concerns at every visit. I brought up the concern and did everything and I am still in a position of losing out money because of this. While I have a good experience at this facility the last two years have been difficult. I am choosing to not patronize going forward. While this is my experience, I share so that you are well informed.

I was able to setup my appointment on line initially. So when I got there I was able to get my eye…read moreexam. I was overdue for a new pair of eyeglasses and they took care of business.So I visited on 4-18-2026 to pick up my glasses that I got a eye exam for. The appointment for the eye exam is on the left side and you will see a sign on the wall and a bench to sit on. Very great customer service here. They have the latest technology for a great experience. Pull up and check them out definitely worth the visit.

I have been buying glasses from Warby Parker for years and was disappointed that they didn't offer…read moreexams. THEY NOW OFFER THEM AND MY EXAM WAS PHENOMENAL!!! The staff was great! The optician took her time and was VERY thorough. It took about an hour and she dotted every "I" and crossed every "T." I have an underlying medical condition and usually need to educate the optician before an exam. She was familiar with my condition and educated me. She took her time and gave me a new prescription. I did not know that it was possible for me to see this well. Then, I went up front to pick out lenses. The guy that I worked with was amazing! I picked out a few "comfortable" frames. Then, he offered some suggestions that I would never pick on my own. I loved them so much that I ended up going with his choices. He also kept my busy toddler occupied during the entire visit, so that I could focus on the exam and glasses. I also needed contacts. I have been wearing the same brand for years. They did not try to convince me to switch (which usually happens at other eye clinics) and he even got me a good rebate. My entire experience was amazing!! I have 0 complaints.I LOVE WARBY PARKER!

Impeccable service and a wide range of frames to choose from. They shape your lenses in house and…read moreare very precise. The only place that has gotten it right the first time and I've worn glasses since I was a teenager. Highly recommend.

Let me tell you. This is the best eye glass store I've ever been to. The staff is so helpful and…read morekind and has the best prices. I would never go to another eye glass store. Would 10/10 recommend. UPDATE AGAIN! 1/15/22 Look at these beautiful sunglasses I got from eyejoa. I went in alittle later and they were still kind enough to give me the best service with care.

Shoe store located in L5P. Great experience with Blake…read more Greeted us immediately as we entered. Allowed adequate timing to browse. Found some cool Docs. Had sizing options. I walked around in the shoes, sized myself up in the mirror. Eventually decided to get the shoes. I didn't price match, but seemed on par with Docs. He held them while we finished our walk, went later on to pickup without issue. Would definitely visit this shoe store again for future purchase.

Me and my friend walked came into the store for the first time and were immediately asked questions…read moreabout why we were there. One of the workers stalked us while we looking at shoes and continued to watch us as we browsed. Every time we moved he moved. No other customers were attended to while we were in the store. We quickly left and will not be returning. This is a racist store with racist employees. The shoes in this store are ugly and fake, do not waste your time.

Went here for a eye appointment the other day . Loved the…read moreservice and the exam . Everything went really fast and I was out of there in less than an hour. The only thing I found out was where the employees parked . Seemed like so many park right in front of the store . This leaving others to park a little ways away

I purchased 2 pairs of eyeglasses. One pair was sunglasses that were to have prescription lenses…read moreput in. The prescription for the sunglasses was not initially the same as the eyeglasses with no explanation.done, then delivery was delayed b/c "the sunglasses were broken putting in the lenses. It took a month for them to arrive. Jamie was very short and rude when I picked up the glasses. I basically just picked them up with no opportunity to properly check them out. I was in and out in 5 minutes. This is the second time I have purchased glasses from this store, and my last, first experience was very pleasant.