We really enjoy ordering online and giving them a specific time that we would like to have our food ready and always it is on the money. The check-in process is very quick and easy. They will send you an email prior to your food being ready to be picked up and you just drive down park in one of the spots and enter the spot number and within a minute your food is brought out to your vehicle. Staff is always very helpful and cheerful and friendly. We do love the Olive Garden ! read more

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Dalton provided excellent service and was a true gentleman throughout our visit. It had been years since I last came, but I was genuinely pleased with the experience. The toasted ravioli was delicious, the seafood Alfredo was well seasoned, and the overall atmosphere felt relaxed, warm, and welcoming. read more

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We visited Olive Garden yesterday, March 22, late in the afternoon. My mother, stepfather, daughter, granddaughter and myself. I didn't take many pics this time, I apologize for that, but we had a wonderful experience! Very very good customer service from start to finish! I am watching calories, so the pics shown, are a few things I ordered without pasta. I did order a small bowl of Alfredo on the side so I could dip my chicken and broccoli into it. But everyone else did get pasta dishes, appetizers, etc, and was enjoyed by ALL! Our waiter was a very tall young man, I don't have his name, but he provided excellent service all the way around. No matter what we asked, he provided and was so kind. Another young man came out to tell my daughter that her Tour of Italy would be delayed due to the lasagna baking and gave her other options if she didn't want to wait. Again, my pics do not show all of the wonderful dishes we got, I did love mine though and suited my own personal preference at the moment with eating, but we had a very good experience and will return!!!! read more

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The service from Seyvanna was great and the food good despite the lettuce core left in the salad. It would have been a far more enjoyable experience if the ladies room was not so cold. It was icy cold as was the water to wash one's hands. I am baffled by management that does not take customers comfort into consideration read more

Out of all chain restaurants this one right here is tops for me. Olive Garden in general has always been my favorite since I was a little kid. Who doesn't like pasta? This location is my go to now for the past 5-6 years. Unless you hit the dinner crowd on a Friday or Saturday night there usually isn't much if any wait to be seated. Always clean and the staff are always friendly. Has every visit been perfect? No, but someone tell me a chain restaurant that knocks it out of the park everything single time. Just about every server we've ever had here has been on their game. Always asking to refill the drinks or just bringing them out. Never have to ask if I want more soup because they already know the answer is yes. Same for grated cheese. Zuppa Toscana is the best and I could and have a couple times just had that as my meal, it's that good. Bread sticks lately seem to not be as good as the they once were but maybe that's just me. I always get something different than the last time for my meal because it all hits the spot. The Italian flavored sodas and teas are amazing. All and all even when the service isn't perfect or the food takes longer than normal, I won't ever really complain because the kid in me still loves this place. read more

Last time my friend and i went they sat us in the bar area. There was a man working behind the bar and taking orders. We both left there knowing we had just had the best wait person ever. He was on top of everything. Made it feel like 5 star service read more

We've heard all the "Olive Garden isn't real Italian food" comments, and lots of talking down about it, so we went into this trying not to think it was an Olive Garden, but rather a new Italian place that someone recommended. And we tried not to think about the fact that, as I've been told, most of the food is prepared off-site and simply heated up on-site (which could be false info for sure). And I am NOT yucking anyone's yum. Many people like Olive Garden and that's cool. The verdict? It wasn't the worst food I've eaten, but I won't be returning. One thing I noticed was that everything other than the desserts was very salty. The salad dressing was tasty, albeit too thick for my liking, and really needed to be tossed well. The breadsticks were good. We tried the fried mozzarella, which was tasty, and gave a nice cheese pull photo op. The lasagna had some kind of meat sauce with beef and sausage. Didn't like that at all. The fettucine alfredo was tasty, though a bit thick and gloppy. The rigatoni marinara got high marks from me only because they use mezzi rigatoni (short rigatoni), which is one of my favorite shapes. The marinara had a little heat to it, but tasted like what I think a jarred sauce might taste like. The meatballs were full of bread, so pretty dense and heavy. Tasted ok. The desserts were very tasty. I can see the attraction of the place, as the prices are fairly reasonable, you can get as much salad and breadsticks as you want, and the food is consistent no matter what Olive Garden you visit because of the centralized preparation. It was comfortable, clean and we really liked our server. read more

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Have to say was great food. Chocolate lasagna was a amazing bit have to say highly disappointed that Pa oldest brewery will not be sold at this Oliver Garden soon. read more

The last time we used Olive Garden we ordered out because we had a couple visiting and didn't want to leave their puppy. My wife and I have always enjoyed eating at Olive Garden - we tend to load up on their salad and either get a small entrée or take home part of a larger one. Ordering off the takeout menu means you can't have refills on salad and, at least the night we ordered, some limitation on the entrées that are available. So in a couple of cases we had to order something other than what the person first wanted. Beyond that the food was delivered to our car right at the time OG said it would be ready, it stayed hot through our trip home, and was pretty good once we sat down to eat. read more

My friends and I had lunch at Olive Garden in Hanover last Wednesday 12/04. I must mention our waitress, Tina. Ive not had such outstanding customer service in long time! Kudos to Olive Garden for hiring Tina! Give that girl a raise! ​ read more

We eat at the Hanover Olive Garden at least once a month. We were seated next to a family with a kid that was screaming nonstop. Manager said they would not move us to another table because they call this a family environment. Food was great, waitress was very nice however the management has lost focus on their customers. We will not be returning. There are too many nice restaurants for anyone too be putting up with this nonsense read more

Not sure what happened. Today was not a good visit . We were there at a non busy time 1:30.We ordered one meal and the rest of the group ordered unlimited soup and salad. Service from the kitchen was very slow. 30 plus minutes for a plate of spaghetti. It was a a little bit over cooked. Soup and salad wrong soups were brought out. Some soups were hot others not so much.trying to refills took a little while at times . But my soda glass was keep full. Server was very friendly and apologetic on kitchen issues. She did the best she could. The bathrooms were in very poor condition . Worst shape I have experienced in a Olive Garden. We finally left a little after 3:00. read more

one worker in particular was very rude. a young girl. she was a rude server and didn't describe the food very well. i wouldn't let her work in my restaurant. read more

I know this is a chain restaurant ~ but sometimes that's what we crave! Hats off to OG for updating their decor and menu! We tried the new Artichoke Fritti ~ not a huge fan, but not bad. The hubster and I ordered the new lighter faire Ravioli di Portobello dish ~ ravioli filled with portobello mushrooms, topped with a creamy, smoked cheese and sun-dried tomato sauce. It wasn't bad. Glad we ordered the smaller portions however so we could really enjoy the best part...the new Kiwi-Melon Limonata ~ lemonade, sparkling water and refreshing kiwi-melon. SO good! Our waitress was great and spot on with the service. read more

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I came here for my birthday dinner with my family around 6:40pm. The food was really good. However, I ordered the donuts dessert for my free birthday dessert. They took a long time to come out and when the waitress brought it out they brought it out in a Togo container. Came home to find that this is what my bday dessert was (see picture) Needless to say I will double check my food next time before I leave. Just a bummer! However our waitress was very nice and pretty attentive, although they did they a little rushed /busy but cannot be mad about that. read more

Olive Garden Italian Restaurant - Warm Italian Doughnuts - Italian Near Me - Hanover, Pennsylvania

I have always been a huge fan of Olive Garden, but haven't been able to make it back in quite some time. After dinner tonight, I was reminded that some things never change-- it was an absolutely awesome experience! I know it's a chain, but the food here is to die for. The breadsticks and salad alone are worth a trip-- and you get an endless supply of both of them! The one big gripe I have with OG is that they charge you for marinara sauce to dip the breadsticks in. It's a pretty hefty charge also, at around $4. Just for sauce!? Really!? I don't know if it's just me, but I feel marinara sauce should come complimentary with breadsticks. The two go hand in hand with each other... it's like serving a hamburger without a bun! It's not just the marinara sauce that's overpriced either-- I feel a majority of their menu is, despite the quality of the food. These are the two sole reasons why I can only give OG four stars instead of five. I understand paying more for a high end restaurant-- but I just don't classify the Olive Garden as one of them, so the prices are a bit steep in my opinion. That aside, let's get onto the food. I can't seem to break myself from the "Tour of Italy." My indecisive self always defaults to it after not being able to choose from the many awesome dishes on the menu. It never disappoints! Chicken Parm, Lasagna, and Fettuccini Alfredo on one plate... I couldn't ask for more! If I had to choose a portion of the platter that was lacking in any way, it would be the chicken parm. Don't get me wrong, it was delicious, but the chicken itself seemed dry and a tad tough. This isn't the norm though, I can assure you. The fettuccini was creamy and full of flavor, and the lasagna was super robust! My girlfriend got the lasagna itself as an entree, and she thoroughly enjoyed it. It all came out nice and hot too. I typically do not order desserts, but my girlfriend and I found ourselves in the mood to top off our awesome entrees with an after meal treat after seeing the newest dessert selection advertised on the tabletop display. It was a dessert lasagna of sorts-- and it was knock your socks off good, especially when paired with the coffee beverages we ordered along side it! My girlfriend got a Caffe Mocha, and I the Caramel Hazelnut Macchiato. Both, nothing short of heaven in a cup! Highly recommend this Olive Garden for any occasion! But don't even think about coming here if your looking for a bargain, or to stay within any sort of weight loss diet! read more

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Came here tonight eager for a good meal. Unfortunately, we were sat and waited over 15 minutes with multiple servers walking past us, nobody came to take care of our table. We even called our server on the tablet on our table and it timed out we waited so long. I'm sure had we said something someone would have eventually come to our table but I'd rather dine somewhere where our time is respected. If that's important to you as well, choose somewhere else to eat dinner. There's tons of other great locally owned restaurants nearby with excellent service. read more

My husband and I enjoy Olive Garden because we know what to expect coming from this Italian chain. This was the first time dining at the Hanover location and it was an absolutely horrible experience solely because of our server. I have never been treated so poorly at a dining establishment as our server was downright rude and had no people skills. I understand we went on a Saturday evening and that it was extremely busy, however, our server complained openly to us about her job, and spoke illy of her co-workers. In addition she got our orders wrong, but due to the chaos of the evening we decided to just say nothing. I have never not tipped anyone but as soon as we were done eating we paid the bill through the kiosk on the table and just left. Horrible, horrible experience. A server shouldn't make you feel bad for eating at a restaurant, but this server managed to. Unfortunately they did not wear name tags so I was unable to get her name. read more

We have been long long time supporters of Olive Garden. Even through the hardest times of the lockdown. We went last night excited to have somewhat of a nice meal for our wedding anniversary. Let's just say we would of been better off going to McDonalds. The food was like hospital food put on the plate and cooked. I loved your Chicken Marsala I was so disappointed last night. My husband ordered to Tour of Italy and the potion sizes were so small it wasn't funny. We were both shocked at the low quality of food. We had a wonderful waitress. But that's the only good part. You've just lost two patrons. read more

Again, as a chain, it's hard to review. The food quality is no different than the average OG, but I can say that the service I've received here from the waitresses (I've only ever had female servers) has been above, beyond, and entirely phenomenal in all cases except one. There's an older waitress who really isn't as with it, had a bit of an attitude, checked on us maybe once, waited an hour for our food during which she ignored us... So all times except that one, the service has gone above and beyond. My son has a speech disorder that also affects his mouth and eating. It's easier for him to eat certain foods, and breadsticks from OG are one of them. So we go here a lot and am usually very pleased. read more

I absolutely love Olive Garden! The food is always incredible and this staff is amazing! After having a longer than expected wait, a staff member approached us, informed us of the delay with an offer to make up for it immediately. Great food, great people. read more

This OG has the worst customer service ever. Had a pickup order scheduled for 5:20. I walked out at 5:45 after being told it would be a few more minutes for the third time! This location was already in the dog house because they screwed up the only other to go orders I've ever made. Gotta give them credit. If they are trying to lose business, they are doing a great job. read more

Excellent service from Tim tonight! Definitely patient. Tour of italy always a treat.

Ok. The server is trying. I'll give him credit for that. But apparently the kitchen is down 2 and backed up till tomorrow. I think we got here at 6pm. Seated at 6:30, that's fine. Expected even for a Friday night. It's now 7:54, and we're still waiting for our food. With 2 kids, this is a long wait. Thankfully they are in good spirits today. I would expect the manager to make some calls to get extra help for a Friday night. This is just crazy. I can only handle so many breadsticks. read more

I've always loved the Olive Garden.. this location recently opened and I've been here about 4 times already. The service is awesome so far, I have yet to run into any issues It gets a little full around lunch time, but the servers definitely handle it well and get you in and out if they know you're on your lunch break. read more

Friday early lunch.. with my elderly mother..restaurant was pretty empty.. but service was rather slow.. and with a fairly empty restaurant why would you seat two women with two small children in the booth behind/adjoining ours! Thank god we were almost finished our meal! AND.. you might want to make it clear that dipping sauce is quite an extra cost for breadsticks with lunch! Yes it is quite a harsh review but I worked in the food industry for years! read more

Nice looking decoration spacious parking and tasting food. Could be a popular place around but their costume service make you feel you are in a hurry in the sense that they ask you in the middle of your eating if you would like to take the food home. Anyways, I am the type of person I like to enjoy not only the food but the people who I am eating with, and appreciate the decoration of the place. read more

Their line cook was not on his A-game. We sat for about 45 mins to an hour for our food and then our server said our was next up which was not the case. When we did finally get our food, two dishes were wrong. I ordered a chicken Alfredo with fettuccine and got tortellini noodles instead. My brother ordered spaghetti with Alfredo and shrimp but got it with no shrimp on top. Not impressed at all! read more

Great service from the whole team. Good manager interaction. Food is always delicious. I worked at an OG over a decade ago, and you can rely on it being consistent. Enjoy every visit. read more

My husband and I stopped here for lunch on Wednesday (4/3). We must have missed the lunch crowd, not extremely busy and we were seated right away. We both ordered from the lunch duo specials, their always pleasing salad and my husband had fettuccine Alfredo and I had the lasagne. Both our favorites. The food came out quickly and it was delicious. Our only criticism was that the salad had huge pieces of onion through it but otherwise, we enjoyed our lunches immensely. Our waiter was very nice and very attentive. I should probably apologize to him, as my husband probably didn't tip him enough. Lol. read more

Always ordered ToGo here when I was in town for lunch. Always fast! And the ToGo waitress so friendly! Came Sunday evening to eat with daughter for dinner. Server was great. But service was slow. It didn't seem that busy. Especially being Super Bowl, I thought service would be a little quicker. 12yo even commented on how slow it took for everything. Otherwise, food was delicious. But the minestrone tasted straight from a Camobell's can. That was disappointing. read more

I have been here a few times but tonight was the worst. We were expected to eat our dinner with plastic forks because they claim they ran out of silverware. Truly an upsetting experience. read more

Olive Garden Italian Restaurant - Having to use plastic forks because they ran out of silverware. And bring out a completely different dish than what I ordered? - Italian Near Me - Hanover, Pennsylvania

Just had a phenomenal dining experience! Our server Cole Y, specifically was WONDERFUL! He was fast, kind, courteous and helpful. Our food was perfectly cooked. We had called ahead to do the seating and got in within a few minutes at lunch time. We will definitely be back. Everything was delicious and the service impeccable! read more

Olive Garden Italian Restaurant - Italian Near Me - Hanover, Pennsylvania

I went to this restaurant on Veterans Day. The waiter was awesome and the food was hot, flavor filled, and large portions. I recommend this restaurant. read more

Started out bad, my 4'11" date was insulted and embarrassed when the hostess asked if she wanted a kids menu, sat us at a table that had been cleaned but still had dried on food stuck to it. Dirty silverware, waitress with a bit of an attitude and didn't bring mints after the meal read more

Olive Garden Italian Restaurant - Dirty fork - Italian Near Me - Hanover, Pennsylvania

I've gone to this location three times. I've been sorely disappointed each time. The first time I went, the food was cold and the seat (despite being a brand new restaurant) was broken. I dismissed this as new-restaurant learning curve. The second time I went, the food was slow to arrive and the service was mediocre at best. I think that I got half a portion? The third time the food was great! The service, however, was the worst that I have ever had at any restaurant. I asked about a substitution and was encouraged to do it. I wasn't told that there was a 50% up charge on the kids meals for substituting alfredo sauce for tomato sauce until the bill arrived. When I asked the waiter about it, he stammered, "do you want to talk to a manager?" By that time we had waited so long for the check and been promised drink refills so many times (never came), I just paid the bill and left. I will NOT be back for a 4th disappointment. read more

Usually I have had good experiences with Olive Garden. But at this one I had two bad ones back to back. The first time, we ordered our appetizer and food at the same time. 50 minutes later still no food, but multiple other tables that came after us got their food. When we asked, it never got entered in. We waited another 15 minutes got our food, and on the first bite my boyfriend flipped over his ravioli and it had a hair in it. When we told them, they didn't handle it well and he said don't worry about any food. They brought it out anyways and it was cold. We didn't go again for many months than when we did, the service was horrible and it again took over an hour to get our food. Definitely a disappointing Olive Garden and will not be going to this one again. read more

Brittani, Kelly and Gabriella were the lovely and so wet professional ladies who made our evening special with their gracious service. The food was fantastic and fresh and the service was impeccable. We really enjoyed our visit. read more

Went in with my thee friends. We were sat down and told our server would be right with us. 20 minutes later we got up told them we told them we sat there for 20 minutes without even a glance,so we left. Terrible service. Absolutely trash place. read more

Our server was friendly and our food was good. The server was attentive but not overbearing and the price was as expected. I'd go again.