Impressed and pleased by my experience here. The facility seems new; the decor is nice, with multiple rooms accommodating lots of tables. One of the rooms has a large stylish fireplace. Food tastes good. Standard Olive Garden fare, but that's fine by me. Good portion sizes, tasty. Service was outstanding. Kristie (sp?) was our server, and I'd recommend her. Personable, friendly. Nailed our orders, including special accommodations and requests. Kept our drinks filled, same with the bread sticks. She's good at her job. Very worthwhile visit and would recommend. read more

Charged 13.50 for a drink of knob creek and coke and the bartender ran out of knob creek and had to add another because she didn't have keys. Some guy was in a suit worried about talking to coworkers instead of checking on customers. Horrible experience. Avoid this location! read more

Friday Sept. 12 my husband and I went to the Olive Garden in Rome Ga. The food was amazing as usual.(except for the tea that tasted like water) But the reason for my Review is the young man who was our server. His name is Sam and he did everything right and before we even asked. We told him we were in Rome picking some things up for our daughter and our granddaughter Vivi who is due to arrive in October. Sam shared that he was a new Dad to a son. He even shared a pix of his baby so .He was just very kind and genuine. The food can be counted on to be good at this Olive Garden but Sam just made our Friday night dinner better! We will ask for him next time too! read more

Omg !! I'm in town for work and decided to stop here for a good meal and got just that! The creamy garlic pasta was SO creamy and delicious (thanks Amanda), the staff was friendly and professional and the atmosphere is so welcoming. If I'm ever in town again, this is my go to read more

The chicken Kiki soup was delicious and the salad was delicious too and if you're hungry you might want to make some plans to eat with them

Sadly, the food was just average, but the biggest issue was the utterly lacking customer service. Servers were inattentive and unavailable. Hoping for improvements in this area. read more

Went out for what I expected to be a normal date night because my girl was craving their cheescake. Summer was our server, and she (along with the rest of the staff) took special care of us because, little did i know, they helped my girl propose to me with the ring coming out on top of the cheesecake!!! I turned around and the whole staff was clapping and celebrating. I guess we joined the olive garden family that day :D​ read more

Took my family of 6 spent $200. Not only was the food bland but one family member didn't even get to eat with everyone because their food took another 15 mins. Everyone else finished eating and his meal still had not arrived to the table when the waitress came by so We asked to have it in the to go box and she rolled her eyes and walked away. She was just standing up at the front talking other servers the whole time we were there "waiting" for bread for 20 mins and still waiting for one entree. I don't know what's going with Olive Garden but there was one of the most unprofessional and bland experience at a restaurant. Very disappointed read more

We were in town for the football classic and my little one wanted Olive Garden for dinner. We were greeted right away and seated. Our server came over immediately so everything was going pretty good. We ordered our food and our daughter was upset because the scampi she ordered had 0 flavor and she was really hungry. I ordered the lasagne that had a lot of flavor but the build was a huge clump of cheese, a ton of sauce and minimal noodle. This is becoming a thing, and not just with Olive Garden. Only those restaurants that truly connect with the fact that people don't want to spend money on bad service or bad food will survive. Do better Olive Garden!! read more

I always have the most amazing service at this Olive Garden! The people are so sweet! I also am always happy with my food, especially the salad. I seriously recommend getting one of the $6 meals to go! Totally worth it. read more

Olive Garden Italian Restaurant - Never Ending Soup, Salad & Breadsticks - Italian Near Me - Rome, Georgia

Food is pricey, it's a lot of teen employees there, they don't know what their doing, was in the middle of eating my salad and the server just took it away from me as i was eating as if i was done. The server also gets mad when you ask for more cheese on your pasta, salads and etc. Avoid this place unless you like inconvenience, thanks for messing up my date! read more

I want to start off to say that Provino's has been a family favorite for years! And this past Friday night did not disappoint. I wanted to make a special shout out to Miss Mary. She was wonderful and so very pleasant. She greeted us with a warm smile and an inviting attitude. She did a wonderful job and it made the experience so much more memorable and special. Thanks Provino's once again :)! read more

Floors and walls were dirty. Soup was not hot. Servers, in general, wore dirty aprons. Chicken Parmesan was rubbery and tasteless, pasta was overcooked with weak sauce. However, Lasagna was good. read more

I always have a good experience in the Olive Garden. The food is always delicious. The restaurant is always clean.the service is always nice and friendly and quick. read more

Olive Garden Italian Restaurant - Italian Near Me - Rome, Georgia

A new O G in Gadsden was terrific even though crowded; good food and very good service

I was very disappointed in my dinner. I ordered chicken Alfredo added broccoli and mushrooms. The chicken was rubbery, almost un edible Alfredo was blah, I was very disappointed for the price I paid! The service was great and restaurant looked clean. read more

My family and I went to this establishment on Sunday 4/23. It was not the best. We were sat at the "throw-away" table. The food is always good and consistent. However our server, an older lady, seemed like she wasn't happy to serve us. At first I thought she was having a bad day. But soon realized it was something different. Picture this a very diverse family. I can understand if you don't like diversity but for you to make it disgustingly obvious was insane. I have never let racism hurt my feelings, but today...I couldn't hold back my hurt and tears. We spoke with the manager, Mr. Henry, and he was so considerate and kind. He helped us a lot through this situation. That's why I've given this review 3 stars. If Mr. Henry wasn't there to help us navigate through this situation, I may never return. Thanks Mr. Henry! read more

Customer service was awful. I called for help with an online order and was met with a very rude "why would you want to order that?". All we wanted was Alfredo sauce on the side... The girl was extremely unhelpful and didn't help us with our order whatsoever, then rushed off the phone. I never leave reviews, but the customer service was so bad I no longer want to order from this Olive Garden. read more

In fairness to Olive Garden, I am updating my review and adding a "star". As a response to my review, they reached out to me to do what they could to make things right. Without disclosing all of the details, they have done everything possible in a very prompt manner. I have been busy, so I am a bit late with the update. I was most impressed with their stated plan to address each one of the issues I experienced with the location's management and staff. It truly demonstrated to me the desire of the company to ensure a pleasant experience for their guests. I will definitely give the Olive Garden chain a try at another location soon. Perhaps another location will be a true representation of their brand while they address the issues at the Rome location. read more

Came into town last night, for the Berry half marathon, and the group of 6 was wanting to carb load before the race. We put our names on a call ahead list - which you can do quickly and easily on their website...in fact, you HAVE to do it online rather than on the phone. There were several groups of people waiting for a table, and this was about 8:15 on a Friday night. I think my son, who was the first there, just had to wait maybe 5 minutes before being seated. Once seated, it was a little slow getting the order in, and receiving our drinks, salad, and bread, but service picked up as we went along. The booth was a bit tight for 6, and we struggled at times to fit all the plates and other dishes on the table. I think everyone enjoyed their meals...they were hot, well cooked, and all the orders were correct. Everyone cleaned their plates! I loved my scampi (sans asparagus and tomatoes) - even the shrimp in it was great. Granted, four eating with us were college kids, and no doubt they were just excited to have a nicer meal than their norm. Hehe But, all in all, it was a positive dining experience. read more

Salad is the best thing on the menu. The only problem that we have had here is they, once, brought my kids plate out and it was VERY hot. I suggest that you check before your child gets hurt. read more

I haven't been to Olive Garden in some time. I have to say the experience was a pleasant surprise! My party of six all had different pasta dishes and all were enjoyed. I had the Zuppa Toscana w/ salad and breadsticks. All you can eat for $9.99, and it was sooooo delicious! Can't remember our waiters name, but he was very attentive, jovial. and accommodating. It was a really good experience and definitely would come back to this location. read more

They are out of everything.. no coke, no Dr Pepper.. then I asked for a sprite to drink; the waitress turned around with an attitude and brought me a flat sprite, it had no fizz whatsoever and a weird taste to it. Waitress said they've been out of a lot of stuff for the past 3-4 weeks. I advised her to call Coca-Cola or have the manager call and order more products or have a tech coming to look at the machine. My kids wanted cheese pizza from the menu and they didn't even have it either. To be honest I regretted going there because it was a waste of time and money read more

Love Olive Garden. Had been to this one before several times. 09/06/2016 I met my sister from Gadsden, AL there. I drove from Acworth, GA. We both were dying to eat at Olive Garden, and hang out because we had not seen each other for a while. Food was awesome, as always. My sister had endless soup and salad. Taste was good, but Server, Crystal T. brought the second plate of soup without asking, and bye the time my sister got to the second plate, the soup was cold. I loved my new thing from the lunch menu, chicken sandwich. I did not want fries, so the server suggested zucchini sprinkled with cheese, and a very spicy pesto on the side. This was great, and I really appreciated that, because the pesto sauce was HOT. Loved my salad too. So everything was great, but it was time for the server to go home. That's why my sister had cold soup. We were planning to have a dessert, but it was not suggested. We would have liked to sit little longer and enjoy coffee and dessert, therefore we went elsewhere to enjoy coffee and dessert. Server was friendly, however she lost on tips by rushing us. Next time we will go earlier. read more

Went to have dinner with the family and Charlie was our server. He was extremely polite, attentive, and had a friendly, upbeat personality. We never had to ask for anything because he was so efficient and checked on us often. He smiled a lot and was helpful in every way. read more

The Olive Garden is my youngest child's favorite place to eat here in Rome! Cheese is one of my favorites but the OG seems to be very heavy on the cheese sauces and I always ask for light sauce on my meals. The waiters are super friendly and professional! As far as Olive Garden's go ... Rome GA has one of the best! read more

Olive Garden Italian Restaurant - Lobster Catalonia - Italian Near Me - Rome, Georgia

I gave four stars because it was hard to get a waitress at first. It wasn't busy not during prime time. When a waitress finally started serving us, everything went great. Our food was delicious and the staff were very friendly. We will be returning read more

Great food as always and the wait staff is always very very nice! They are the reason I gained my freshman 15 when I moved to Rome and I am perfectly fine with that choice ! read more

The hostess asked us if we would prefer a booth or a table. I replied that we (my girlfriend and I) would like a booth. She then paused, and asked "Would a table be acceptable, if there are no booths?" I replied, "Yes it would, but ideally if possible we would prefer a booth." The hostess then escorts us past multiple booths and to a table in the middle of the restaurant. It is approximately 1:00 p.m. and there is only two other customers in the entire restaurant. Every booth but two (the one's with the customers) are available and every table is free. The hostess then rudely walks away with a smirk on her face, leaving us at a table in the middle of the restaurant where the waiters are forced to walk by us. At the insistence of my girlfriend, we stayed and ate. I was slightly curious myself to know if the other booths were reserved or something, but nobody else came into the restaurant throughout our entire meal. I was very upset, but didn't take it out on our waiter (it wasn't his fault the hostess was terrible). As far as the food goes. I ordered some lasagna. I don't have a problem with the quality, as the lasagna was good. However, after waiting 15 minutes to eat, the lasagna could of been eaten in two bites. Granted, the two bites were delicious, but far from filling. One small appetizer, one meal for my girlfriend, and one small piece of lasagna cost about $50 without tip. Quality of food was good, there just wasn't enough of it to justify the price, and coupled with the terrible hostess experience I will not be revisiting this place. This my 2 cents. read more

I am usually not an avid fan of chain restaurants. However, the Rome Olive Garden has always treated us with great service. The food is always good, and I have never had bad service. I recommend the baked ziti or the chicken scampi. You receive A LOT of food for what you order, but they send you home with your leftovers and little chocolate mints. My mom loves Olive Garden, so we go here frequently, ordering takeout if not dining in. She orders the pints of the sauces to take home to use with her own pasta. read more

Always an excellent experience, both dine-in and using curbside pickup. Always a great meal. We've never had any problems, it's a nice dine-in atmosphere for a lunch or dinner, with friends, a date, or (reasonably well behaved) kids. The food is always perfect read more

Our waitress, not sure of her name (she had flashing earrings), was extremely sweet and an amazing help. The food was just swell, especially the croutons - which I love. My only complaint is that the crayon quality absolutely sucks. That is all. God Bless read more

We've had dinner at this Olive Garden many times, this time my wife and I brought our 3 granddaughters, they enjoyed the soup, salad and bread. One had Pizza , I had Some kind of meat and Vegs. On Peta Bread, and Salad. Don't even know what my wife had, but it looked good. I'm not a Italian food person, but always enjoy it here. read more

Olive Garden Italian Restaurant - Salad is here, next is food - Italian Near Me - Rome, Georgia

Staying in Rome for quite awhile for work and being out of town and staying in a hotel means my options for meals are limited so that's what makes eating out and receiving bad food even more disappointing. I ordered the create your own pasta to go, angel hair with meat sauce to be exact. The pasta was dreadful, it was room temp and so dry and bunched together like a brick it was near inedible. The meat sauce itself was just miserable, bland, and tasteless. It would probably help the pasta if they weren't going cheap on the sauce portion. I mean 3/4 of the pasta can't even be eaten because it's basically al dente with no sauce. On to the salad, the pieces of lettuce were the size fit for a giant. My god, how hard is it to chop lettuce? Or is it shipped in bags and then dished out? Never the less, truly disappointing dinner... read more

Why do people love this place? My gnocchi soup tasted like it was from a can and my husbands lasagne and fettuccine - well I've had far better from the Costco frozen department. Waste of money and time. read more

Service was slow and poor, I never got a refill and had to chase the host down for a Togo box not going back to this Olive Garden

Always great food but 6 yr old was not happy today. Kids menu says "Mac and cheese". She almost cried when her plate came with shells and cheese and she was very hungry. Maybe all 6 yr olds are not that picky but I know several who are. read more

The food is okay, don't get me wrong! But I've seen the staff be very rude to many of their employees over and over again and that's something I can't really excuse. read more

It's your typical Olive Garden. Italian food with good service. I always get alfredo on the make your own pasta deal. It's always fresh and comes out hot. I have had some issues service in the past but the general manager took care of me like I was family. I've had a few friends who worked here and they are amazing when we ask to sit in their section. Always able to accommodate. read more

I've been here many times for lunch and dinner. Tonight the food was less than desirable. Our service was amazing. The food not so much.