I highly recommend Olympic Door & Trim. Our 28-year-old home is now in the 21st century! Following the laminate installation, Olympic Door & Trim replaced the interior doors with 6-panel white doors, and all trim was replaced with white trim. It was a 5-day process for our 1400 square foot rambler. The 2 man team was courteous and IMMEDIATELY cleaned up as they moved from one area of the home to the next. All trim materials were cut outside of the home to reduce interior dust. Lynden doors manufactured the pre-painted doors which are a much higher quality than you will see at the box stores. read more

CINDY IDE TOOK ADVANTAGE OF A GREAT CAREGIVER FOR HER MOM, THE LAST 10 1/2 MONTHS. When she had responded to my ad on CL...(never again) I desperately needed a place to stay. My add was very specific in what I was looking for and what I had to offer. Firstly, part time care (2-3 hours a day) for room and board. Anything over would be compensated either in monies, or helping with my CAR and Writers BLOG, etc....Cindy agreed to helping with my car and blog, etc, yet only did maybe $3,000 worth. Nothing else. I was basically housebound 24/7. because her mom whose in a wheel chair, was worse off than she had claimed. I couldn't 't leave the house without coming home to her mom on the floor, (1st time she was hurt pretty bad, which caused me to fear leaving, as Cindy refused to get me help, when I had asked. There were many occasions, when I was texted or called by both Cindy and her mom, to come back because of Carol's fake anxiety attacks when I would leave at night. because I wasn't there. My ad said, "NO CONTROL FREAKS" (Cindy's husband even told me she was controlling) "NO ADDICTS", her mom is an alcoholic and gambles like Cindy (whose part of a tournament) THEY CAN'T PAY ME BUT THEY CAN THROW THOUSANDS OF DOLLARS AWAY EACH MONTH AT CASINOS???...I said, "Looking for SAFE people", and "I have personal boundaries that I will defend"...."I'm a giver not a taker, who is HIGHLY QUALIFIED, and highly COMPETENT." Because of this fact, as a true NARCISSIST, CINDY got jealous of me, intimidated by my skills and intelligence etc. And she never complimented me, (I'm and amazing musician and writer, etc) saying her mom  never complimented her and that she didn't want to give me a big head"??? Because of her mother's poor condition and memory issues, I basically became FULL time care for almost a year, with NO PAY, and NO DAYS. She got away with the no pay, because she made promises to fix my car, (only $2,500) it still needs $1,400 more. And pay for me to get a website done, as I'm a literary writer. And anything else I needed. She never did. She also was always trying to find some kind of fault, she couldn't so she started throwing out stupid stuff, she made up or exaggerated. The more I called her out on her BS, the more vengeful, and unreasonable she got. She also kept lying and twisting things. JUST PLAIN EVIL TO THE CORE!!!...Cindy is delusional and is never wrong...EVER! According to LABOR LAWS...The Ides are going to owe me big time. NO PAY....NO DAYS OFF is considered day SLAVE LABOR. read more

Olympic Door and Trim worked total magic on our home's new addition and complete remodel. Eric (owner) was very patient and knowledgeable as he walked us through each product and decision along the way. They installed stained bannisters, wall cap and all new trim, doors and locks. Everyone who visits raves about our custom stained barn doors! Our installer, Russ, was professional, detail oriented and our only contractor who tidied after himself, which was very appreciated. The entire team at ODT were all terrific and I would highly recommend them. read more

I've had them stain and finish materials for a customer I have done numerous projects for over the years. I continue to use them because the work is consistently of high quality. read more

Horrible work and customer service. Had very expensive doors installed four years ago. Already there is wood rot and the doors are ruined. Had the manufacturer out and they found that the doors had been improperly or not even stained at all. They stated that there is no way the door should swell and the seals break unless sitting in water indicating a poor install. Eric form Olympic door and trim came out, took a look and blamed me for not re-treating the bottom edge of the door, the edge we never see on any door ever. When i told him I was never made aware this needed to happen he simply said "Oh. sorry". When asked if they will do anything about it he simply stated "nope". Do not use this place. In working with other contractors I have learned that the poor reputation is well deserved. read more

I can't say enough about how easy it was to work with them. Cindy and Eric were great in every way. Responsible and professional. I would highly recommend. read more

I believe they sell quality products and have nice enough people to work with while ordering, but they aren't great at offering all the options on HOW to order their products. In my case I ordered 5 prepainted doors and a pocket door that were suppose to be "ready to install" without any extra work. And I made it pretty clear that before the order was finalized I wouldn't use them to install as I thought they were overpriced for labor. Once the doors were installed we realized that a space for the strike plate had been made in the frame, but not one in the door for the lock. So yes, it was more of an aesthetics issue without having it. My installer refused to cut any part of the door since he insisted they should have manufactured it that way. I call ODT to ask about this and indeed it could've been ordered that way. So when I ask them to fix this, I get a call from Eric explaining it would now cost $90/hr instead of their install rate of $65/hr due to the skill level of the person that would come out. I asked how much more it would've been if they had ordered the door the way it should've been ordered and I was told about $7 extra per door. When I explained my disappointment with their poor communication I was just told that's " the way builders are" as in they just don't tell you about those little details. So with that being said I won't be giving them any more of my business. Very disappointed I wasn't even apologized to for creating a problem that could have easily been prevented and that they didn't even attempt to rectify the situation! The only reason they even get two stars from me is because my first order with them went fine...but then at that time it was another builder dealing with a builder, instead of myself managing it. read more

Take your business somewhere else. We purchased a front door and the install was awful. There was caulking all over our house and stone (Black caulking on light colored home). I spoke to the owner, Eric, who said he would credit our account. Fast forward a month - the same worker who did the poor job, came out and started to re-paint our house without our permission! Eric was very rude and left an intimidating message on my voicemail saying he "expected to be paid." There are plenty of other outfits in the Olympia are that would do a much better job. read more

So I came here to get a door after havng a heck of a time trying to get one from Lowe's. I was very happy with the fast service I received here; the door only took a week to arrive, and the install took only a few hours. Cindy is a very nice person to deal with; she has great customer service skills. The main reason why it did not receive five stars is the price of the door. $1100 is pricey for one standard door, but I guess that you pay more for a mom-and-pop place because you get better service. Still, I found it to be costly. Another thing I didn't like was that there was a crack made in the drywall when it was installed. The reason for this crack was explained to me, and I understand why it happened, but I obviously would have liked it if the crack had not happened. Overall, I'd buy from them again. read more

Very unsatisfied. The employees lost some of the trim and hardware, the door came defective, and the owner, Eric forgot to order the new part. I ordered this door in late May, and here it is August 30th, and I now have to wait 4-6 more weeks for the door I paid for months ago to be complete. read more