I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

Excellent experience. The installers were on time, efficient, and friendly. I would definitely use…read morethem again.

They have been super responsive, extremely knowledgeable, and prices when I've compared were very…read moregood. Used them 3 times now and they are my go-to.

I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

Excellent experience from start to finish. Jim was able to squeeze me in same day and gave me the…read moremost competitive quote. Good communication throughout and the water heater replacement was finished in under an hour. Would recommend - Thank you so much for taking care of us on such short notice!

Our technician Garrett was great. The first scheduled appointment ​was missed due to another job,…read morebut it was rescheduled for soon after, and Garrett did an excellent job. He was efficient, resourceful, inventive with solutions, and successful in his work. Couldn't be happier with the result. Big time recommend. ​​

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

I was very impressed with this company! Chris, one of the…read moreowners, provided an estimate over the phone after reviewing a photo of my existing setup. It was so nice to actually talk to the person who is going to be installing the water heater rather than just making an appointment through an answering service. He's been installing water heaters for 20+ years. My husband and I originally wanted a tankless water heater, but Chris took the time to explain the pros and cons. I asked about other options and he explained various hot water tank options. Chris advised a high-recovery 50-gallon water heater alone would likely meet our needs, but we chose to add a mixing valve for even more available hot water. We have not run out of hot water yet, so I'm very happy. The installation took only about 40 minutes, and we couldn't be happier with the service, communication, and professionalism. Highly recommend!

Two Brothers are the best! When the hot water tank that they installed last February wouldn't stay…read moreon, they called and talked me through trouble shooting the problem on a Friday afternoon so that we would have hot water for the weekend. It was so kind of them. Turned out that the house painters had covered the air intake for the water heater and that's why the pilot would not stay lit. I highly recommend them!

Called them and they were the most reasonably priced and offered a next day appointment…read more Their plumber, Aaron Davis, diagnosed the problem quickly and worked quickly to save me money... then provided a new customer discount I wasn't even aware of. As if that wasn't enough, Aaron followed up with me by text much later when I had questions about how to adjust the device he so beautifully installed in our crawl space so I would be able to handle it without the added expense of another service call! Their integrity and dedication is so appreciated!

Sadly, I fell for the "nice guy" that the person presented him to be…read more After my last experience with a Rheem water heater that lasted over 20 years, I knew I wanted another Rheem. Sadly, I worked with a King County program and this is "who / what" I ended up with. (The Plumbing Joint) BIG MISTAKE. The "nice guy" installed the lowest quality / crappiest water heater on the market. (Bradford White - water heater - ICON - E) TAKES FOREVER BEFORE "HOT WATER" comes through the pipes. (FOR THIS REASON, I WASTE SO MUCH WATER. I'm now faced with getting rid of this unit and starting all over again. Obviously, not with "The Plumbing Joint"!

Mark from top heating and cooling was very helpful. I had another company install a Bosch heat pump…read more5+ years ago that developed a leak and turned off from low pressure. I didnt get good vibes from the original company when I asked them about repairs and warranties, especially when I asked them why it failed and why I should expect it to not fail again. Mark was super helpful. There were actually somehow multiple spots where the line set was kinked and leaking due to the original installers error. Mark was able to find and fix these leaks very quickly and he seemed very trustworthy and honest. If I have any issues I will definitely call them again

Mark was honest, clear with communication, and delivered quality work. Would definitely reach out…read moreagain when in need.

Our second AC unit for the third floor of the house failed in the summer heat, Nick came out and…read morehad the parts on the truck, so he was able to fix it immediately. Price was reasonable and service was quick. Will always use these guys.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

Their "expert" visited in the morning, assessed my septic tank and gave a quote to replace my pump…read morein the afternoon which I agreed to. They charged me upfront, but told me in the afternoon that they don't have the required permit to do the work. Their incompetence wasted half of my day.

I had a bad leak and clog under the bathroom sink i tried to fix myself. Winston came out and was…read moreable to cut off and replace the bad part but was still a bad clog further down the line. Will came out with a snake and cleared part of it but was likely going to happen again. because i'd already spent so much getting it fixed his manager cut me a half off deal for their Hi pressuure pipe cleaning service (i forget their name for it) both Winston and Will were super efficient and professional. 10 Stars!

Brandon did an exceptional job fixing the under-sink plumbing in both the kitchen and bathroom, as…read morewell as installing our new garbage disposal. We especially appreciate the peace of mind that comes with their one-year warranty. A special shout-out to Jason, as well, who was professional and thorough during the estimation process. Highly recommend!