Here to write about my good experience at Green Rider. I went on a Wednesday around 3pm for an oil…read morechange and it wasn't busy at all. You just drive up to the garage, someone comes right out to talk to you about what you need, and then you drive through while they take care of everything. They were quick, communicative, and really efficient. The whole process felt smooth and stress-free. Good service all around! I'll definitely be back. Paid about $90 for my oil change, which felt fair for how convenient everything was.

Green Rider Oil Change is not your typical quick lube spot. This is an independently owned small…read morebusiness, and you can really tell the owner cares about each and every vehicle that comes through. Instead of rushing you in and out like most chain oil change places, they take their time and pay attention to detail--it feels more like a personalized service than a routine oil swap. Yes, the price is a bit on the higher side compared to the big-name chains, but honestly, I don't mind paying a little extra to support a local business that clearly takes pride in their work. Knowing that my car is being looked after by someone who actually cares makes it worth it. If you're looking for fast and cheap, this might not be your place. But if you value quality service and want to support a small business that treats your car right, Green Rider Oil Change is definitely worth checking out.

From the moment I walked in, I was greeted with a smile and treated like a valued customer. The…read moreyoung man who helped me was professional, knowledgeable, and took the time to answer every question I had without making me feel rushed. What impressed me even more was that he found a coupon to help lower the cost of my service. That's the kind of attention to detail that keeps customers coming back. The pricing was fair, the process was straightforward, and the wait time was unbelievably fast. I've had plenty of oil changes over the years, and I can honestly say this was one of the quickest and smoothest experiences I've had. I've sent my wife here before, and she always had positive things to say, but experiencing it myself gave me a whole new appreciation for this location. The staff works like a well-oiled machine--friendly, efficient, and focused on making sure customers leave satisfied. In a time when great customer service seems harder and harder to find, this team reminded me what it looks like when people actually take pride in their work. I came in expecting just an oil change and left impressed by the entire experience. Some businesses simply provide a service. This Jiffy Lube creates an experience. They've officially earned a permanent spot in my maintenance rotation, and if every shop operated like this one, getting your car serviced would be something you'd actually look forward to.

On Wednesday of this week I knew I was driving out of town and decided probably be a good idea to…read moreget an oil change-so as I usually do,I went to Jiffy Lube near my work located at 3447 Marconi Avenue. I've always loved this location as I have a very long term relationship with them-I would say I have been bringing my cars here for well over 10 years-I bring my wife's car here,my daughters bring their cars here-it's been nothing but good experiences every time I come here. I will admit though I do things a little different than most customers in that when I go to Jiffy Lube I always drive there from my work then drop my car off and walk back to work and then come back a few hours later to pick it up-saves me time and allows them to get to my car at their leisure.Its really been a system that has always worked out for me On this particular visit it was pretty busy but after about a 10 minute wait they were able to check me in and I was on my way. I generally get a full synthetic oil change and it's usually around $80 or so,which to me feels pricey but Ive got a few work arounds,if one is willing to do a little work. One thing is there is always a Jiffy Lube coupon available on the internet that gives either $30 or $35 off service-so that always lessens the blow of the cost for sure. The second thing I do is not as easy-you see Costco in my area sells $100 Jiffy Lube gift cards for $80-so I generally pay with those and that's even more money off my bill-so with both those saving tips I feel I get a pretty good savings when I have to go get my oil change done at Jiffy Lube. I should also mention-these guys there do good work-I watch them when I'm in the lobby how they treat other customers and how they work as a team to boost each other up-they are truly a well oiled machine over there at this location of Jiffy Lube. In closing-I will say if your ever in the area and need to get an oil change-don't hesitate to stop by and let these guys do their thing-they are good at what they do and won't let you down.

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Stopped in today to get a much needed oil change for my Honda CR-V. Frank was the one to assist me…read moreand he had such great customer service! I received a free car wash with my oil change and was able to stay in my car for both services. This makes things so much more convenient and I'm able to knock out 2 things with just one trip. I highly recommend stopping in. The whole process was fast and easy. I will definitely be coming back and recommending to all of my friends and family!

Destroyed My Engine…read more I went to this Valvoline Express Care on 11/27/2024, for a routine oil change (Invoice #2627590). What should have been a simple service turned into a complete nightmare. After the oil change, I drove for about 20 minutes and stopped to check the oil level. To my shock, the dipstick showed NO oil at all. I immediately returned to the store, and the staff confirmed that there was no oil in the engine. The manager, Frank Stevens, topped it off but made ridiculous excuses, such as claiming the dipstick on my Honda Civic is hard to read (which is nonsense). Another employee even asked if they should drain the oil, and someone else replied that there was nothing to drain because no oil had been added! Due to their negligence, my engine has suffered severe damage. My mechanic has confirmed that the engine now needs to be either rebuilt or replaced, along with labor costs. When I brought this up to the manager, he offered me a laughable $15 discount on a future oil change--as if I would ever trust them again! This store's incompetence has destroyed my car, and I will be suing them to recover the damages. Avoid this place at all costs if you care about your vehicle.

Quick service and nice workers! In and out in a jiffy. Very helpful with what services my car might…read moreneed and what I could hold off on.

Curt and surly mechanics. Plus they tried to charge me way more than I need...especially with a BMW…read moreE38... It's thier way, or the highway....

Rob S could brighten the day of a weather balloon in a hurricane! Dozens of times I have steered my…read moreSUV up to the car wash lanes only to have the weight of my daily stresses lifted when Rob and his efficient crew wave me into an open spot. Having lived in the Sacramento area for 6 years, I am convinced that this is one of those rare businesses where you quickly catch on to the fact that you will be treated like family, even if you arrive with mud on your windshield and the weight of the world on your shoulders. Rob is a remarkable human, Luis has worked a bit of magic on parts of my vehicle that had me befuddled, and the staff at the check-out counter are ready with a smile before I can even hand them my ticket. I'll be back. Again and again.

Three cars over a twenty+ year span and I am sad to say that after several experiences of poor or…read moreshotty service, Pavilion has lost my business for good. I paid $215 + 20% tip for a wash, leather seat conditioning, and exterior hand wax. My car was with them for less than an hour and I was disappointed to find that the driver's side door jamb was still dirty -- not at all wiped down, and there were multiple places all over the exterior that were still dirty, let alone not waxed. I didn't expect a full detail, car but I did expect that time and care would be taken to provide a thorough service. I'm bummed!

Quick and honest service!…read more I sent a message on Yelp requesting a quote for an oil change. They responded very quickly, priced fairly, and even provided time slots they had open, so I headed to the shop that same Saturday. When I arrived, they quickly directed me to pull in to start the service. It seems like I had just sat down when they called me back out to show me the the underside of the van. They wanted to know where I'd done the prior oil changes since whoever did them had stripped the tread on the pan from tightening the bolt too tight. I could clearly see that what they were saying was true and the pan had no tread and had been leaking oil this whole time. There really would be no way to do the oil change without also changing the pan. I asked how much that replacement would cost, and told them to go ahead complete the repair along with the oil change. This is my mom's mini van that I was going to drive back down to LA, so definitely wanted to ensure I was safe. I was told it would take 2-3 hours, but was quickly out in about 1.5. They even provided a discount when I paid since the repair was unexpected and fast, which I really appreciate. They pointed out some other concerns, but did not force any repairs on me, which I am grateful for. Will definitely be coming back for any future oil changes and repairs.

Very satisfied with the service! The repairs were completed faster than expected, and the pricing…read morewas fair and affordable. My car looks great, and the whole process was smooth and stress-free.

This place has gone above and beyond a million times .every single person I have encountered has…read morebeen very educational and helpful to me. They helped me understand and even showed me what was wrong with my car. Highly recommended. I will never go anywhere else for my services on my car.

: I do not recommend…read morethis shop. I drop off my car for ACE repair with an undamaged windshield, but when I picked it up, the windshield was cracked. I immediately returned and reported it, but they denied responsibility. I was also told that the security camera footage would be deleted after one hour. This was a very disappointing experience, and I would not trust this shop with my vehicle.