Thank you Gabriel Great communication !!!…read moreAppreciate you getting here in a timely manner and keeping me informed... You and your assistant did a great job Thank you

We had Comfort Air install our new HVAC system seven years ago and called them when we had an…read moreoutage. The tech came out, fixed it, and then noted our whole duct system was inadequate. We contracted to have it replaced for a little over $9k. The crew who came to work didn't seem to have the full work order and did not provide tarps or anything to cover the mess that fell from the ceiling during the job. We were promised a portable AC unit during the day while the AC was off but that didn't happen either. Our order called for all new vents, but that was news to the crew on site. They did leave and eventually return with replacement vents. The original tech said he would follow up the next day to make everything right, but that's two weeks ago and no word. I'm not 100 percent sure that everything on my work order was installed, but the vents and system are working well. I guess I expected better customer service since we had a great experience the first time. Update: the general manager is following up to investigate our concerns. He was immediately responsive to my review. Hopefully all will be made right.

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Devin just installed new Capacitor and Surge Protector in my A/C. Very professional,…read moreknowledgeable and friendly. He explained why Capacitor needed replacement and value in installing the Surge Protector. Staff at Priority One offers excellent customer service and aim to please!! Thanks Priority One!!

Our installers Jesus & Jose' are a GOOD team. They were on-time in the morning, fulfilled two…read moresmall requests that we had during the day of installation, and completed our new AC system install with professionalism and a smile. What more could you ask for? Great work. Highly recommended.

I had Josue Moreno from Timo's at my home yesterday. He went into detail with photos to show why…read moremy AC hasn't been working for 3 days. We are seniors and we needed help. The cost of repair or a new unit made my decision easy to make. They offered to bring us a portable AC to keep us cool for the next 2 days. Monday, I'll have a new unit installed with a 10 year guarantee. Both men were professional and easy to work with. Darryl Duran Shadow Hills Indio

Family owned and operated business providing very fair pricing and outstanding service. Air Plus…read moreinstalled our SEER 16 HVAC system including condenser on roof on July of 2021. Did the entire job in one day start to finish. It's been the best system, and we have them service twice a year to keep it running efficiently.

Outstanding HVAC Service - Jose is a Lifesaver!…read more After four days of brutal Coachella Valley heat with no working A/C, I was desperate. My electrician had come out to diagnose why the fan on my A/C condenser wasn't turning on--even though there was power getting to it. Despite their efforts, they couldn't get it working. Last night, I called Jose--and I am so glad I did. He showed up right on time, dressed professionally in a company-logoed shirt, and immediately got to work. Within minutes, he accurately diagnosed the issue, checked the Freon levels, inspected the entire system, and got the fan running again. I couldn't believe how quickly and efficiently he resolved the problem. Thanks to Jose, I finally have cool air again--and a clear mind! I'll be using him and his team for all my HVAC needs going forward. Friendly, professional, knowledgeable, and fast--this is the kind of service that's hard to find these days. Thank you, Jose!

Outstanding service and very competitive pricing! The owner is very hands-on, thoroughly explained…read moremy options, the pros and cons of each, at length, which was much appreciated. He fixed a botched repair done by another HVAC company, and he worked 2-3 hours to you get it just right. Would and have used again!

I want to thank Brian for being an incredibly honorable man in his business. I love to work with…read moresmaller family businesses because they are more personable and honest. That is absolutely true with this company. I have an older unit and I am so grateful it is functioning good still and Brian let me know what should be replaced but only because there was a possibility it could quit working. The price for his work was very fair especially because of the excellent service I received. I know when I am ready to upgrade my A/C, I will absolutely be calling Absolute air!!! Thanks again Brian!!

Excellent response time, professional, personal service. I have an aging ac unit and was blowing…read morewarm. The service rep came out and went thru the entire system and replaced and filled what was needed. After 7 years, my system needed the TLC !!! The cost was reasonable considering. So the service was top shelf for a terrific value... Very impressed and throughly pleased with the results...

quick response when I called had part with them…read more20 min done. I would recommend this Company

Called for servicing our HVAC They were easy to work with…read moreand did a good job for a reasonable price

Game changer customer service…read more If you live anywhere in the #CoachellaValley and need any type of #HVAC or #AirConditioning service, inspection or equipment replacement, my husband and I confidently recommend you contact #ThomsonAC, (562) 837-0669 I promise, they did not pay me to write this, and I rarely submit reviews. We have been so blown away (no HVAC pun intended) I felt compelled to write a review in hopes of sending more business their way. My review is lengthy, so if you want save yourself time, money and frustration trying to figure out who to use, just call #ThomsonAC now for a quote (or a second opinion): (760) 718-3111 For more than 20 years we have used another reliable and well-known company in the Coachella Valley for purchasing & installing new equipment & bi-annual maintenance at our condo in #PalmDesert. When we recently had to replace (2) HVAC units on a new property in Indio, we were SHOCKED (and depressed) at the quote that came back ($30K!) and they had no interest in negotiating the price. Thankfully, we got a reliable referral from a local real estate agent who uses Thomson for all of his inspections, repairs & replacements, "Just call Ethan at Thomson. I am certain he can do better." He was right. Without hesitation I say the same thing. Not only did they come out within 24 hours to complete a thorough inspection of the units outside and system inside the attic, without having to ask for comparative pricing Ethan gave us 3 quotes (good/better/best) and informed us of the current rebates being offered in our zipcode from IID and the manufacturers, plus Fed tax credit info. Ethan was incredibly knowledgeable about all the systems and took the time to share his recommendations (based on facts, product output and best efficiency for our property, not just the price) and answer all of our questions before leaving the property. He was friendly, informative, professional and truly interested in helping us (vs. the can't be bothered attitude of the other company). Ethan worked up the quotes himself and emailed them the same day. The quotes included a detailed financial breakout of rebates & tax credits for each model option which helped make our decision easy. After calculating rebates, we were able to select two Bosch top of the line/best efficiency units for less than what the "middle/better" option would have been, and add install of a new water heater as well. The entire cost with Thomson was almost HALF of what 'the other company' quoted us for "middle/better". No brainer decision. When the team came to install they were on time, efficient, knew what they were doing, professional and careful precautions taken inside the house to avoid wall/ceiling/floor damage while removing old system and installing new. We are now loyal and satisfied customers! #WOW again: When we received the invoice, it included detailed step-by-step instructions & necessary product information & serial numbers for submitting the rebates with IID, saving a lot of time. Game changer customer service. The WOWS continue: Following the initial install, we asked Ethan to help us come up with a creative solution to install thermostat controlled attic fans (no gables in our roof) that connect to the existing exhaust vents and install another thermostat controlled air intake and exhaust fan in our garage. Again, he took the time, and a couple of visits, to create a workable and affordable solution that during high temps has helped reduce our AC use & further lower our electric bill. Thank you Ethan and thank you to the entire Thomson team. J&J Montague https://www.thomsonac.com/ #HVAC #indio #palmdesert #palmdesertlife #PalmSprings #airconditioning #airconditioningrepair #airconditioner #thomsonac

When my AC quit they came and tried to repair the unit but it was over 18 years old and was…read moredefinitely time for a new one. My complex recommends them exclusively as they've done almost 40 units in this complex. I did not know this until I hadn't gotten a few bids already. Once I did contact Blair they were very helpful, price matched a unit that I wanted and took care of the entire process quickly and easily. Would highly recommend them for your new and continuing AC service needs.

Best of 3 quotes on mini split heat pump. Almost instant service (2 days). Flawless installation…read moreand follow up by salesman (which is rare). I would highly recommend Blair.