Good place to get my favorite kalbi lunch plate. There will be a bit of a wait depending on how busy the restaurant is but it was worth having the flanken ribs made to order. There were plenty of meat on these short ribs, enough for several meals. The veggies, steamed rice, and macaroni salad were very tasty as well. I also ordered Spam musubi as well. There are two to an order. The Spam was sliced very thin but seasoned well and tasted almost like bacon. I guess they are maximizing the number of musubis from one can of Spam. Other than the thin slice of Spam, the musubi tasted very good. I would still order that in the future. Plenty of parking in the lot. Employees were friendly and efficient. read more

Ono Hawaiian BBQ - Kalbi Short Ribs - Hawaiian Near Me - Victorville, California

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Anthony Martin made my purchase experience very pleasant the last 3 minutes of opening. Explained specials and made sure I was aware of time expectations. Offered dine in without blinking even though close to closing. Explained politely and clearly that there is no point or bonus system to the app but sometimes discounts like today's teriyaki chicken with rice and small drink for $6.99 After taking sauces in containers proactively and professionally offered bag to carry sauces in. Great customer experience read more

This was actually a nice Ono's. Stopped here on way home from Vegas. I was starving and ordered a bbq beef plate with rice and salad. It was huge plate with decent salad. The beef was overcooked but it worked that it wasn't too dry and I got teriyaki sauce to dip it in. I paid about $14. [[HIGHLIGHT]]Nothing much else to say except it was nice inside.[[ENDHIGHLIGHT]] read more

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Never give you your condiments or sauce that your order even with two whole family meals don't trust this location spent 90 bucks and ONCE AGAIN NO SAUCE. It's the hardest part about their job is putting the condiments and sauce in the bag. read more

Ono Hawaiian BBQ - All this food no sauce just one sauce lmfao - Hawaiian Near Me - Victorville, California

These kind souls let me put in a late order and didn't make me feel bad about it. Thank you for not letting this lady go hungry on her way to Vegas! The grilled spam hit the spot! Rice was fresh and fluffy, Mac salad is delicious, eggs cooked perfectly read more

Ono Hawaiian BBQ - Hawaiian Near Me - Victorville, California

This food is so good! They make customizing door dash orders very easy. Very nice on the phone. I just wish their sauce station was bigger because everyone loves that stuff. read more

I got the BBQ and Katsu mix. The food was sooooo good. I don't know what sauce they gave me but it looked and tasted like soy sauce, just a little thicker. It paired well with everything on the plate. I used to just get the chicken katsu but I was missing out on the other meats they offer. Service was excellent and [[HIGHLIGHT]]I've never eaten inside the restaurant but it seems like an ok place to sit down and eat.[[ENDHIGHLIGHT]] 10 out of 10. I will be back for sure. read more

Ono Hawaiian BBQ - BBQ and BBQ & Katsu Mix - Hawaiian Near Me - Victorville, California

I Went on Sunday the 7th of June. I ordered the Island Fire Chicken plate and the Mac. That same day, me and my boyfriend got sick. He didn't get as bad as me, but I was throwing up for days and I've been having bad diarrhea. I've been feeling super nauseous ever since and I can barely eat anything. I've never had this problem at any Ono and now I don't know if I ever want to eat here again. read more

I've visited before and has always been amazing! Today i placed an online order and same amazing experience from the food! But not to mention Anthony was so friendly and extremely attentive, his welcoming smile! the team was busy but didn't stop them from rocking it out. Great job everyone read more

Service is great and normally fast. Food is always great! [[HIGHLIGHT]]Lively ambiance.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The restaurant is pretty clean.[[ENDHIGHLIGHT]] read more

Ono Hawaiian BBQ - Fresh Mix Salad (with bbq chicken) - Hawaiian Near Me - Victorville, California

mila has great customer service and the food is always great. the musubis are fire everytime and the katsu is a must try ! read more

Ono Hawaiian BBQ - Chicken Katsu Mini Meal - Hawaiian Near Me - Victorville, California

Came with the kids to redeem their reading cards. [[HIGHLIGHT]]Place was clean and organized.[[ENDHIGHLIGHT]] Staff very friendly and helpful. Love the fact that they don't offer soda in their kids meals and support our community in such a way. Food was great and Mila was awesome! read more

Ono Hawaiian BBQ - Hawaiian Near Me - Victorville, California

[[HIGHLIGHT]]The appearance of the restaurant was not clean looking.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]A key for the restroom is not very sanitary especially if the workers are also using the key to go to the restroom.[[ENDHIGHLIGHT]] Everyone's soiled hands are using the key - even if you wash your hands you are getting them "dirty" again by touching the key to bring back to the front counter. The food was good but already turned off by the appearance of the restaurant. The food was packed very sloppy - sauce all over the outside of the to-go countainer. Had better experiences from other locations. read more

Absolutely amazing service thank you so much to the employee Xander Perez he makes me want to keep coming back to eat here for sure he definitely needs a raise read more

Food is delicious but this review is for cashier Anthony. His customer service is unmatched!

Ono Hawaiian (OH) BBQ is a great place to do take-out. I normally don't dine-in here. My go-tos are their Seafood Mix and Hawaiian BBQ Chicken. Best tasting teriyaki chicken... I don't know what they put in their marinate, but it's just DIVINE! Maybe it's the sugar or honey. Love their Macaroni Salad... don't know what they put in this, but so YUMMY! I don't care for the standard mac 'n cheese, but this macaroni I will eat a truck load's worth LOL... it's that GOOD! Seafood Mix has big butterfly shrimps + good portion mahi fish (I think it's this fish) + teriyaki chicken... what a fantastic combination of seafood and chicken! Crab Rangoon is excellent, too! Staff is friendly and pleasant. Prices have gone up, but what hasn't LOL. Parking is plenty. I'll definitely return for more teriyaki and macaroni deliciousness! Nothing's going to hold me back. Swing on by this OH BBQ and get your teriyaki chicken and mac salad grub on. Happy BBQ'ing! read more

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I've visited this place several times and the Food is Good Fresh and tasty. I,ve been Several times since then visiting your branch off Sepulveda blvd in Torrance Ca. read more

I spoke to Stella today to help with retrieving a missing receipt I needed for a corporate expense charge made back in July. It wasnt easy to find, it ended up being under another person's name who picked up the order. Stella was so patient and kind and found the receipt. I appreciate her help a lot! read more

We came to eat lunch with my husband and they took 40 minutes and gave me the wrong order. They asked for my name and phone number to get a complimentary plate the next time I stopped by. I was never told to keep the receipt. I went yesterday again with my husband and they told me that they could not find me or could not do anything to help. Horrible customer service will go to another location from now on. Don't trust them and keep your receipts and documentation. The food is good but the long wait time and dishonesty is a deal breaker for me. read more

Staff, ambiance, order system is chaotic. Was excited to try this place while we charged our car in the lot. Ordered 3 orders of spamasubi's & 1 young fresh coconut at July 9, 2023 4:04PM order: 106 We did not recieve our food until my husband had to follow up with the lady manager like 20mins after we ordered, and they realized they forgot / skipped our order. They were already calling out order #110. Finally @ 4:40PM they told us our order of spamasubis was complete, but we reminded her we're waiting on our coconut. it took them an extra 10 minutes to recieve it. Why did it take 40 minutes for orders of spamasubis and 1 coconut?? Super dysfunctional having 2-3 people in front trying to take orders when there's a line of 10 people WAITING for their orders. Someone help the cook?? Or isn't that what a runner is for? Would never come back here. read more

Ono Hawaiian BBQ - It's currently 4:50PM took 40 minutes to recieve spamasubi order + 1 fresh young coconut!! - Hawaiian Near Me - Victorville, California

To be honest I give this 4 stars. The food is great but the prices are way too high. I hope you can improve the pricing.

You guys need to train your staff better.. and check your DoorDash Driver picking up. This is not what I paid for clearly can tell if it's the staffs fault or the drivers fault. Your Restaurant and DoorDash act like the food is not being paid for! read more

Ono Hawaiian BBQ - Hawaiian Near Me - Victorville, California

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I really love Ono's Macaroni salad. I normally order the BBQ and add their Ono Teriyaki sauce to it. My personal favorite is the BBQ Chicken Mini bowl. This is plenty of food for me. I have only eaten at this location one time however their food is pretty much the same at each location. read more

I don't usually make a stop in Victorville until I started driving a Tesla. While heading south on the 15, it was a pain in the ass to make that turn onto Amargosa Rd after exiting the freeway at Bear Valley Rd. Although I love to eat at Cracker Barrel, on my most recent trip, I decided to get something quicker here at Ono Hawaiian BBQ after plugging in the car at the nearby Tesla Supercharger. I ordered the kalbi short ribs plate. The guy told me that it would be about a 15 mins wait. That was fine since I had to wait for the car to charge a bit. After getting my receipt, I used their restroom and then found a table to wait for my food. The wait wasn't as long as he had estimated. The food quality and taste was on par with other Ono Hawaiian BBQ locations. Their macaroni salad is always really good! This might very well become one of my regular stops whenever I drive out to Las Vegas or Lake Havasu. read more

Ono Hawaiian BBQ - Kalbi short ribs plate - Hawaiian Near Me - Victorville, California

Food was delicious and fresh like always I love the decor and lighting in the place. The employees was very friendly and helpful with what they do. Good amount of food for a decent price. Place was clean and updated so that was a plus read more

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Food was really good. We are from out of town and it was our first time trying this. Good portions and flavorful. Wait was not long and location was clean. Customer service was great the lady at the front who took our order was great in recommending option for being our first time. The only part that was in a way funny but also scary is they were training or going over stuff with a new member and the kid was texting under the table the whole time! But if they allow phones on the job it's can be a hazard. read more

Thanks again for making my order right and for cooking it a little more gentle but please offer tar tar sauce because you keep it locked up in a large bowl with ice would be nice so we don't have to ask and you don't have to forget read more

Estela, Kevin, did amazing job. The rest of the staff and management was friendly and the food is delicious. The ambient is great. I'm happy they brought back the coconut. read more

Food quality went down the gutter. Just had the chicken katsu and now i feel ill. The quality wasn't like this a year back. But now the food don't taste the same read more

I love the consistency of Ono's. The oil is always fresh, the portions are ample, the flavor is outstanding and this staff has been very positive. read more

Most of the time the food is good here sometimes they were short you on the Kalie short rib ribs

So paid for 3 meals and a side order of crab rangoons. One of our meals-Hawaii BBQ Mix, which includes the1 Kalbi short rib, beef pieces and chicken. They informed my that they were out of beef. So they still charged me full price of the meal that is 11.79 even though I didn't get the beef. And a side note, the short rib was all fat. So basically I paid full price of beef for more chicken and fat. Very disappointed with my meal today. It irks me that they could've given me a different price and more meat in my riblet. Besides that, the rest of the food was fine. Get it together Ono! You lose more customers with things like this. I won't be in a hurry to come back any time soon. Very disappointed. read more

Ono Hawaiian BBQ - Where's the beef? - Hawaiian Near Me - Victorville, California

I was famished and in no mood to stomach another round of typical fast food fare. Being late at night and Ono's close to the hotel I am staying out I decided to try it out. As with all restaurants currently in California indoor dining is not permitted and Ono's has no outdoor seating so to go is your sole option. I didn't mind as I was intending on eating and then crashing. The person who took my order was polite. She took it with efficiency and accuracy. I received my order within ten minutes and out the door I went. I thought the shrimp was very good - big pieces, very flavorful. The rice was a little dry but with the ponzu sauce it basically made the rice perfect. I enjoyed it. It felt better than a burger and fries. It was fast, delicious, and not greasy. Good enough for me! read more

Sometimes for a fast food establishment, a five star rating is not likely because you're not getting the all out table service and attention you expect from a server, but at this Ono Hawaiian BBQ location, I think they are doing it right. From being greeted pleasantly and being offered a paper to go menu for ease of selecting what we want to placing the order, then having our order ready in a timely manner, the staff here has met 75% of what I expect for a fast food restaurant. The food was prepared exactly as we ordered it and tasted as I hoped for. I hope that they continue this excellent customer service especially if their flow of customers increase. The location being new was very clean and well kept. Let's just hope it continues. We'll definitely return to this location on a regular basis since it's much closer then the Apple Valley location. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Victorville, California

Once again I tried to order and give it another chance!!! Fail! You people need to double check orders to go and add all the sauces and dressings that go with the meal! So you can't say you just hired new people and they forget to put it in our orders!!! Whoever is training or managing need to double check the orders! Just ridiculous! The worst Ono restaurant we've ever been to! Mind you this is the second time without sauces or dressing! read more

I love Ono I've been eating at many of their places however this place less than satisfactory food was cold, I ordered 2 macaroni salad's and still got 1 and 2 rice. I ordered a keiki meal (kids meal) and it looked like scraps were just thrown in the box. read more

Ono Hawaiian BBQ - Kids meal - Hawaiian Near Me - Victorville, California

I am new to the area and I love Hawaiian bbq. I decided to try this place since it seems to be the only one here in the high desert, however it was very disappointing. The macaroni salad had no taste. The beef was very chewy and hard to eat. I would not recommend eating here. read more

The chicken katsu is fantastic! It's usually my go-to! The service can sometimes take a while, but I understand they're busy, but maybe they should hire more staff to help out. read more

Beatriz was very nice and polite. She went above and beyond! Give that woman a raise!

Food was great for the price. I love this place. Service was quick and [[HIGHLIGHT]]the establishment was neat and clean.[[ENDHIGHLIGHT]]