I was shopping online for a couple of weeks trying to do my research and I finally decided to pull…read morethe trigger on a Honda passport since they did the redesign. It's honestly an absolutely great vehicle bang for your buck. I did a ton of research and quite honestly planet Honda provided me with the best most transparent service compared to all the other dealerships. I had a horrible experience at a dealership in Edison, New Jersey, and if you wanna be lied to manipulated or treated as a fool, avoid garden state Honda at all cost and Route 22. This dealership treated me with the upmost respect, provided me the information that I was looking for answered my questions provided exceptional finance assistance, and the sales person and management team were top level service. I had a very nice conversation with a new manager by the name of Ruben and his overall demeanor was trustworthy and humble. The sales person was thorough knowledgeable, and went above and beyond to explain the vehicle and answer all of my questions. I give the dealership a 10 out of 1010 star rating review there is no better Honda dealership in the state of New Jersey then planet Honda. I went to many dealers that barely have any inventory on their lot and planet Honda has the largest inventory on the ground available for immediate delivery they had the color I wanted didn't play any games and gave me the most hospitable experience that one should encounter. I even had a very nice warm dinner from their amazing café while my car was getting prepped special. Thank you to the finance team that was also very patient cordial and understanding and answering my needs. Highest remarks 100% the best car buying experience I have ever felt.

I just want to give a huge shoutout to Bepin at Planet Honda for being so amazing throughout the…read moreentire process! He did a fantastic job assisting my son with purchasing his brand-new Honda truck. He was professional, patient, knowledgeable, and made the whole experience smooth and stress-free. Thank you, Bepin, for taking such great care of my son and helping make this exciting purchase a great experience! We truly appreciate you!

I had a very good time at Maxon Hyundai. Love my new Tucson and want to thamk Arlind for his…read morepatronism. I hope I win the $50000 Raffle!

The worst experience I could possibly imagine and it ended with my wife and daughter almost dying!…read morewe brought the car in in January reporting issues with the oil and the engine We brought the car back in total four times the dealer never telling us about the Hyundai Theta engine recall even though it was on the work receipt, they never explained about the fire hazard. Every time I brought the car to them they claimed all the work was done. The last time they kept my car for over Aa month! No compensation for the loss, no apology, no concern.

Tom Cola is amazing. We got our brand new GLE 450 delivered to our door. Thank you for your great…read moreprofessional service.

I ve been buying Mercedes cars from Jack numerous years now. He is the best dealer in the business…read more Honest, hight integrity, easy to work with with and always has your back. Highly recommend.

We had an exceptional experience working with Open Road Subaru and their salesman, Bennie. Bennie…read moreis straightforward, honest, and attentive. We had a lot of challenging experiences during our search until we found Open Road Subaru and luckily connected with Bennie. Bennie is a professional and you will actually enjoy the experience of purchasing a car when you work with him. We were out-of-state customers and I was a little nervous purchasing a car 400 miiles away, but Bennie has had a lot of experience with long distance buyers and expertly and efficiently managed the whole process from start to finish. Bennie made the experience easy. If you are in the market to purchase a car, I would highly recommend Open Road Subaru and make sure that you ask for Bennie--he is a professional. Thank you, Bennie!

Open Road Subaru was the best dealership to work with. I'm am a recent widow from Alaska and it has…read morebeen very challenging taking on some the roles my husband did. One of them is buying a safe and reliable car at a price point we could comfortably afford. I actually did a lot of research through CarFax over the summer to make sure I got the biggest bang for my buck as I knew I needed a vehicle to last as long as possible. Robert Colon made my car buying experience easy and fun from the moment I called him to ask about the 2022 GMC Acadia Denali to the close of the sale. He was able to work within my budget and I really appreciated not feeling like there was any high pressure tactics. He was very kind and respectful and was very quick with finalizing the deal making it as easy as possible. Lou in financing was just as awesome too. Didn't try to upsell me to purchase any additional services/warranties that were not necessary and got me out the door quickly. They also was able to take all of the stress away by registering/titling the vehicle in Alaska for me. The coolest thing too was that although I bought a used GMC from a Subaru dealership (it was a trade in), they did all of the little things that a person buying a brand new car gets down to the group picture with the big red ribbon on the vehicle (which I declined). I cannot say enough good things about Open Road Subaru, their vehicles, and customer service. If you're looking for a relaxing and accommodating car buying experience, vehicles that they stand by (even non-Subaru vehicles), and prices that seriously can't be beat go to Open Road Subaru and tell Robert and Lou I said, "Hi"!

Over many years I have bought at least 8 vehicles, cars and trucks. Nice people. Knowledgeable. Can…read morebuy a vehicle in under an hour when you are not financing. Some wiggle room on posted prices. CarFax on all. They have even let me take the vehicle for a day to see if I like it. Most still have factory warranties in effect and Marano adds their own, I believe, 90 day warranty. Fair prices on trade-ins. I will only buy vehicles for myself and family here. No pressure. No rip-off fees for paperwork/license plates. You can't go wrong. (P.S. First car or two, I had my mechanic check the cars out. Now he tells me no need to check them out, as they are in excellent condition)

I wish these guys were located near me in South Jersey. I drove an hour and a half to purchase a…read morecar from this family business and the entire process was great. Before I drove I asked for a below market price for the car over the phone and they came down significantly to a fair price. No back and forth. I didn't finance the car so I can't speak to that side of the business but I was in and out of there in under an hour with a trade in. Unheard of experience. Their car collection is really cool too. Check them out if you're in the market.

Autoland service department is the GOAT! Absolutely spectacular service, with timely, detailed,…read moreincredibly helpful updates from Jim, the kindest help from Katherine, and EXCELLENT work from the whole mechanics team. My car went from flashing warnings and not working to gleaming like it was new, with everything taken care of in the most professional way. Thank you Autoland!!!

WARNING TO ANYONE SHOPPING HERE: Please pay close attention to financing paperwork before signing…read moreanything. My grandmother was put into a nearly 19% interest loan on a used Corolla, with total payments exceeding $41,000 over the term of the loan. The dealership repeatedly minimized the true cost of the loan by focusing only on the "amount financed" while avoiding the actual total repayment amount shown directly on the contract. After over a month, we were informed the bank STILL had not approved the financing, yet the dealership had already delivered the vehicle and allowed the temporary registration to expire. When we questioned the situation and asked about returning the vehicle, the finance department told us they would keep the entire $5,000 down payment. The entire experience felt extremely predatory, especially toward an elderly woman who trusted the dealership to guide her honestly. We left feeling completely disrespected and discriminated against instead of helped. Buyers beware.

I had a great experience! I was helped by Jerry, who took…read morethe time to listen to my concerns and he was very patient, professional, courteous and knowledgeable. I would definitely recommend this place to family and friends.

I am sharing this experience so customers understand the service issues I encountered, using the…read moreexact wording provided to me by the advisor. I had already posted a review earlier. The dealership publicly replied asking me to "please call us," but when I called multiple times, no one answered. The response appeared to be for show, as they did not follow up privately. A rental car was only offered after that review was posted, despite earlier telling me they were "eight weeks out" and not mentioning any rental option before then. On October 13, I dropped off my Buick Verano due to a brake pedal going to the floor after installing a brand-new OEM AC Delco master cylinder. The advisor first told me the vehicle had: "NO PRESSURE, EMERGENCY BRAKE LIGHT CAME ON, REPLACED ABS MODULE AT OUTSIDE FACILITY." When I explained the master cylinder was new and properly bled, he stated it needed to be "recalibrated or reprogrammed as per code present." The next day, the explanation shifted. I was told: "our diagnostic machines are not communicating to that module being that it is not an OEM (original part)." They then recommended ordering an OEM module for $1,388.42, and when I asked which module, I was told it was the "Parking brake control module." This made no sense for a hydraulic brake issue, but the advisor responded that "when you replace the parking brake control module part of the recalibration is setting/adjusting the brake pressure." Between October 15-17, the explanations continued to change. I was told: "Tech is working on the bleeding for pedal sponginess," and later, "doesn't seem like it will be ready... he has been on it all day." Then another new issue appeared: "the parking brake cables are stretched." On October 20, the foreman reportedly said the "master cylinder is not building enough pressure," even though it was brand new with proof of purchase. Over the following days, I was told about shipment delays, additional part issues, technicians being off, and "still waiting on GM TAC." None of the promised update times were met. Despite all the messages and all the shifting explanations -- including "module being not original," "reprogramming not communicating," "parking brake control module," "stretched cables," and "master cylinder not building pressure" -- the brake pedal remained in the exact same condition as the day the vehicle was dropped off. I was without my car for weeks, paid for transportation, and had to repeatedly request updates. My concern was straightforward: a brake pedal going to the floor. Instead of a clear diagnosis, I received inconsistent statements and constant delays. For anyone considering service here, especially for brake or safety issues, I recommend documenting everything and seeking a second opinion. My review is based entirely on the advisor's own messages and timeline.

While I'm sorry to read the other reviews, and feel for the writers, my experience today was…read moreterrific. My g'f's MB was blowing much warmer air on the drivers side vs the passenger side (while AC was on). They scheduled the car for the next available appt, a week ahead, and I was third in line when they opened their doors for todays service. While speaking with Jamie, my service rep, I mentioned the center console had jammed stuck as well. He said he'd take care of that himself, and the techs drove away the car. 45 minutes later he came over and told me the status-they not only fixed the center console gratis, re-calibrated the climate control module, but also performed a factory recall repair/replacement of the cam solenoid, also no charge. Along with this they washed and vacuumed the car, and when I entered it not only had a paper mat on the floor but a cover for the steering wheel put on to keep it clean. On top of that, the waiting room had wifi, wall mount tv, and cold drinks in a wall fridge, full coffee bar with espresso, fresh fruit, bagels, assorted Danish, and fresh juices. Total cost-they had quoted me an hour for the diagnostic at the hour rate of $135. The bill came to $120. Quite reasonable, given that they washed and vacuumed the car and I ate enough for breakfast and lunch . . . I booked a just-about-due major service, hopefully my second experience will be as good. I'm usually quite critical on car dealers (read my shredding of Lexus of Edison) but these guys rocked today.

I CANNOT WAIT TO GET RID OF MY MERCEDES. If I could give this dealership zero stars, I would…read more My mom and I purchased two brand-new Mercedes vehicles within a matter of two weeks, and unfortunately, my experience has been nothing short of a nightmare. What should have been an exciting first luxury-car experience has instead been one problem after another. Within the first month, my mom's CLE needed FOUR new tires. My GLC needed a new tire, and the sunroof stopped closing properly. Then I was quoted approximately $900 for the vehicle's first service despite the car being under warranty. I have never owned a vehicle where the first service experience on a brand-new car felt this absurdly expensive. The service department, however, has been by far the most disappointing part of this entire experience. My GLC, which is only about a year old, began having serious electronic issues. Both screens would go completely black for extended periods of time, and the check-engine light would come on. When I contacted service about the check-engine light, instead of immediately discussing bringing the vehicle in for diagnosis, I was asked whether my gas cap was on correctly. I dropped my car off on Monday, August 24 at 7:30 a.m. The dealership did not begin working on it until AFTER the following Monday. My car sat there for approximately seven days before work even began. During that time, they could not even bother to charge the vehicle, despite charging being available at the dealership. After the service was finally completed, the dealership drove my car approximately 30 minutes to my office to return it to me. I received the vehicle around 1 p.m. on Wednesday, September 2. Approximately 25 hours later, I noticed a screw embedded in the tire near the sidewall--in an area that barely, if at all, makes contact with the road. Naturally, I immediately contacted the dealership and my service advisor. What followed was one of the worst customer-service experiences I have ever had. I was repeatedly placed on hold for roughly 20 minutes at a time--approximately three separate times--while trying to get someone to address the situation. After becoming completely fed up with the lack of communication and respect, I contacted Mercedes-Benz corporate customer care directly. The difference in customer service was night and day. The dealership refused to take responsibility for the damaged tire and would not cover the full replacement cost. I certainly was not comfortable paying approximately $500 for a tire I had every reason to believe was damaged while the vehicle was in or immediately after leaving their possession. The situation became so unnecessarily difficult that my mother ultimately had to get involved. I am 27 years old, and the vehicle is entirely in my name. I should not need my mother to intervene in order for a luxury dealership to take a customer concern seriously. Patty, the service manager, made an already frustrating experience significantly worse. I felt that my concerns were dismissed and that I was not being treated with the level of professionalism or respect I would expect from any business, let alone Mercedes-Benz. I was eventually told the dealership would only split the tire replacement 50/50 with me. That was not an acceptable resolution. I was also told I could not receive a loaner vehicle while the tire situation was being handled, leaving me essentially stuck waiting for the dealership to decide what they were willing to do. Thankfully, Rochelle at Mercedes-Benz Customer Care was phenomenal. She could hear how frustrated I was and treated me with compassion and respect from the beginning. She ultimately provided me with a $250 redemption code to cover my portion of the tire replacement. I truly cannot thank Rochelle enough. She understood that purchasing my first Mercedes after previously driving a Jeep was supposed to feel like an accomplishment--not something that caused constant frustration and stress. Unfortunately, the dealership itself completely ruined that experience. From the vehicle issues, to the delays, to the communication, to the service department's handling of the tire, I have been disappointed at virtually every stage of ownership. The sales experience, service experience, and overall customer service have all fallen dramatically short of what I expected from the Mercedes-Benz name. This was my first luxury vehicle, and because of this experience, it will very likely be my last Mercedes. The most frustrating part is that my Jeep Wrangler was genuinely easier and less stressful to own and service than this Mercedes has been. I will never purchase another vehicle from this dealership, and I cannot recommend it to anyone looking for the level of service and professionalism that should accompany a luxury vehicle purchase.

Feras was incredible. Helped us in a very professional manner. We had our newborn with us and he…read morewas able to work with us extremely efficiently. He was able to get us a Honda Pilot for an incredible good deal. I would 100% recommend you all go straight to him!

Went online to place an order for oil drain plug washer, asked if I can just pick up quickly. Parts…read moredidn't see the order in the system, then purchased one in person. The guy send me something from his drawer, call me to cashier to pay. Then paid and found it's the wrong part. Calling to ask them send a new one, or I will leave comments. Here you see the comments. Do Not send your car to this shop.

Too high priced I gave them a shot on an electrical repair…read more They had the vehicle for 3 days, did the job well but price was significantly higher than expected and searchable estimates from like companies

Had a problem and reached out to Bauer Automotive. Got a quick response and brought my vehicle in,…read morethey gave me a proper diagnosis and fixed my baby up fast. Great crew, will definitely be going back. If you have any problem with your vehicles, Bauer is the place to go.