Great service and pricing. These guys know how to machine and work on classic American iron.read more

The machining took awhile, about 3 weeks and after the installation the cooling system in the car…read morereturned to normal however the oil started burning and fumes plowed out of the exhaust and oil started to burn up and possible leaks detected. It's difficult to say what's creating the burnt oil or the fumes that cloud out of the exhaust pipe. I'm letting my mechanics take action on how to proceed to keep the engine running properly without burning or leaking oil or fuming puffs of blue exhaust from the tailpipe.

I've been doing business with these folks for years. I am an industry professional, but my years…read moreof working in my driveway have all but concluded. When I have wheel end or suspension concerns I don't want to tackle, these are the people on my shortlist I call. Quality repairs at a reasonable price. You would do well to keep them in mind for future repairs. Thank you, Chucks Brake and Wheel team

The absolute best and only place to go for this type of work, unfortunately a lot of ppl kno this…read morecuz they are always weeks out.

WCDs was recommended to me by a friend, and I'm glad I brought it to them for service and repair…read more I like the way that they do business. It was easy to make an appointment, and the work was completed in a timely manner. There communication via text was great...keeping me informed as to what was needed, and how much it would cost. I've brought my truck here a few times now, and I've been highly satisfied with the work and experience each time.

It is deeply disappointing that we feel compelled to write this review, especially given our…read morelong-standing and overwhelmingly positive experiences at West Coast Diesels' Sebastopol Road location. We've always appreciated the professionalism and expertise we've encountered there, and up until now, considered them our go-to diesel specialists. Let it be clear: this review is not a reflection of that team, but solely of the egregious experience we had at the Airway Drive location. From the very beginning, our dealings with the Airway Drive shop were marred by poor communication, extended delays, and a general air of disorganization that suggested either a lack of competence or a troubling disregard for customer service. Still, we remained patient--until the situation took a turn that was not only unprofessional, but wholly unacceptable. Upon arriving to retrieve our vehicle, I witnessed someone driving it toward the premises under the guise of a "test drive"--a process that should have been completed prior to our scheduled pick-up. More baffling was the bulky, black electric bicycle inexplicably loaded into the truck bed. Alarmed, I immediately rushed to the front office for answers. In the brief time it took me to walk in, the bike had vanished from the truck bed. When I confronted the staff, Jena informed me the truck had gone out for a final test drive and went to determine who had taken it. Moments later, Travis Coleman--co-owner of West Coast Diesels--came forward and casually admitted to using my vehicle to pick up a birthday gift for his son. His explanation? That it was "just a 7-mile" test drive, and "the truck runs great". As if the brevity of the distance somehow excused the gross violation of trust. Even more troubling was the fact that the odometer showed 33 miles had been added (from when it was dropped off)--well beyond what would be considered standard for any diagnostic test. One week = 33 miles Let's be clear: this was not a test drive. This was a co-owner of the business using a client's property for personal errands without permission, without disclosure, and without remorse. That Mr. Coleman felt entitled to use our vehicle as if it were his own--especially under the flimsy pretense of a family-related errand--is deeply unsettling and entirely unprofessional. It begs the question: if the ownership is comfortable doing this, what other ethical boundaries are being crossed behind closed doors? This incident alone is enough to erode any confidence in the shop's integrity. But unfortunately, it was not the only issue. Our vehicle sat in their care for a full week for what should have been a relatively routine repair. We received no proactive communication--every update had to be requested--and were met only with vague excuses about being "down technicians." While staffing challenges are understandable, poor planning and dismal communication are not. As a customer, it is not our job to chase down answers or accept delays without accountability. In light of this experience--especially the unauthorized use of our vehicle by a business owner--we will never be returning to the Airway Drive location of West Coast Diesels. If you value professionalism, honesty, and basic respect for your property, think twice before entrusting this shop with your vehicle. Disappointment doesn't begin to cover it. This was a complete failure in customer service, ethics, and leadership. Jake & Lucy

They took great care of my car. Erik explained everything to me. Will be goo going back to them.read more

Eric and his team go above and beyond - he is not just a mechanic, he's an educator and a mentor…read more Everything I've asked them to check out and fix has been done with integrity, professionalism, kindness, and amazing service. He worked with me to figure out what was most pressing in terms of keeping my old car safe enough to drive, and allowing me to schedule out repairs when it was within my budget to do so. Affordable and honest. In a mechanic, this is gold.

100% bring your car here. I am so grateful to have found a…read morereliable, honest, efficient and local auto shop. All of these gents are so kind and helpful and don't try to upsell anything but what is actually needed to keep a car safe and on the road. Fair pricing, honest and good work. We take all our vehicles here and recommend this business highly.

Single women stay away!! last year in march, I had a new…read morebattery put in at Sonoma county auto, and less than a year later I find out they put in the wrong battery, didn't register it (part of regular service when putting in a new battery), wasn't powerful enough for my engine and created more problems. In June, I had a cooling hose replaced and front breaks there also, but they didn't install the hose clamps properly and caused fluid to continue to spray all over my engine and under neath my car, by july ( a few weeks later) something was dragging under my car and I went in (kinda freaked out, seemed dangerous) but LouLou said they were at lunch and to come back in an hour- (a few people sitting in the office eating) .... so I came back in two hours BUT it looked like tHE mechanic and the Lady were leaving and the lady told me to come back the next MONDAY, very dismissive , but then the man got out of his car and ripped the hanging part out from my car and said it should be fine, .... I was stunned. It was 3:30 on Friday afternoon- and front desk girl wanted to go home- dismissed me again. NOW 2026, I got a new mechanic, of course..and the new mechanic said there are several issues including the battery and under my car there is a small hole in a hose which caused a slow oileak and splashed OIL under my car because there was no cover.... Leaving it exposed to road debris. My car is older but I have taken it in anytime I had the slightest issues. But now $5k later it's in worse shape than ever and would be thousand of dollars to clean and repair all these issues. My car is the shop again, Again because my battery- so Today- I called Sonoma auto to check the warranty on the battery they installed and got nothing but rude helpless answers from the front desk person. . Sh treats me like I annoyed her. Except, I'm a paying customer. Not there to make friends with LouLou. She's rude or she's just covering for the faulty services I received. Or both- sometimes, just taking reasonability for action is all a person needs to hear. But being meet with more dismissive behavior will only add fuel to the fire. Take responsibility, be accountable and treat customers like customers.

Amazing work by the team at Santa Rosa Auto Body, from their excellent customer service to their…read morequality craftsmanship, I can't recommend them highly enough. Of course, you usually don't show up at an auto body shop unless you're having a rough day, but when you do need help, the folks at Santa Rosa Auto Body will help you and your car out when you need it most!

I had a third repair in about 20 years on one my Dodge trucks. This one was a tough repair because…read moreit was an older ranch truck that needed door work purely for safety reasons (the sheet metal securing the latch had cracked after 22 years and the door would open unpredictably). They were very flexible and understanding that I wanted a good (strong) repair but did not want to spend a ton of money. They let me supply the door from pick and pull in Windsor and they made a silk purse out of a sows ear! Nice people, good work at a reasonable price. They will continue to get all of my auto body work for a certainty. Everybody I've shown the work to have been very impressed with the quality of the work.

Super thoughtful & diligent in locating an original hitch for my vintage Volvo. Great to work with.read more

Tim is great, he wasn't completely positive that this 2 inch eco hitch would fit on my Mini…read moreCountryman John Cooper Works because they sometimes are a little unique (compared to the standard Countryman). Well he was willing to dig in & give it a go, he did an awesome, professional on time job. I highly recommend Johnny Franklin Hitch Service for all your hitch needs.

A wonderful locally owned and operated auto shop. Raymond, general manager & owner, was friendly,…read moreconsiderate and didn't try to upsell me on any added services or extras. I asked about my shocks while having an oil change done, he said it was no problem and included a free tire change & rotation too. He checked the brakes and tires for wear and gave me a report on wear and a clean bill on shocks and overall condition of my car. He also provided full synthetic oil vs combo oil for the oil change at no additional charge. If this is the type of service I get for a basic oil change, I will be going back for any other car repair work!

Competitive prices. Knowledgeable. Clean facilities. Thorough. Good 'car side manner'.read more