From friendly staff answering phones to being helpful with sending in prescription refills, this…read moreoffice is wonderful! Plus the amazing care from the doctor and PA, and caring nursing staff, makes this a fantastic place to go when I need doctor's care.

I have seen Dr. and his staff for years now. Recently, I have noticed wait time and overall…read moreefficiency in the office has been amazing! Previously waits could get a bit long and recently by the time you sit down they are calling you back. Dr. And his staff are one of a kind. Always helpful and so understanding. They truly care for you and treat you as an individual and not a number. I can't recommend this practice enough for primary care!

I have been a patient of Norton Delgado's practice for quite some time now, more specifically under…read morePA Nick Knowles care. Nick is an amazing PA that truly cares about his patients concerns and well being. Unlike other physicians Nick always goes above and beyond what is required of a PA and makes sure you leave the office feeling content and informed. Highly recommend Delgados family practice!

I went in for a regular well visit…read more I liked Dr Norton's disposition and her care for my concerns. I felt the quality of was definitely on point. As far as the staff, well, the girl that's literally the face of the office when you walked in did not seem like she was having a good day and didn't seem very friendly. At all. Outside of her poor interpersonal communication skills, the other staff seemed to be pleasant enough, but I would like to feel like I was welcome in the office rather than a stranger.... perhaps, a few more smiles, a few more hellos, or maybe a couple "welcome " would be advantageous for people who have white coat syndrome, like me. Just saying. And it's not like they were are hard a work.... I could hear them shooting the sh!t and laughing amongst themselves. Anyhow, I'd recommend Dr Norton and Delgado to everyone and anyone, because what it comes down to is quality of care. Hopefully they have a high turnover and be able to get some friendly faces in there. Oh! And all these reviews where I saw that they don't get back to you and they leave you hanging... yah, NO.... that was NOT my experience at all! They responded so promptly to so many of my crazy inquiries. And I cannot tell you how good that was for me.

I was looking for a place to do my immigration medical exam for the second time since the last…read moreplace i went to was almost $500 and an hour away from me. this was the first place i called and they told me it would be $285 to start and if i needed vaccines they charge per vaccine. i was told the most i would pay was $500 and i wasnt able to pay that and i think the lady realized that so she gave me options on where i can get the vaccines and they would write an rx so i can go somewhere else and get them and just send them the paperwork. that to me was a good sign so i decided to come here and the Dr was very kind and explained everything thoroughly. He also showed me how the last medical exam was filled out entirely wrong and explained to me how it was supposed to be filled. I honestly feel God put this place in my view because last time i got my medical exam the place i went to was packed and terrible service, here you actually are treated like a patient. i recommend this place to anyone who needs to do their medical exam!

Called because I was looking for a civil surgeon for immigration. I didn't want to get the vaccine…read morerequirements and there's a moral and religious waiver for it. I think the person who answered the phone wasn't aware that you could do that. She insisted that it is required.

Wait time to see the dr is ridiculous . Waited an hour and still haven't been seen. Staff is non…read moreefficient. Time to look for a new Dr!

I called in stressed out about my situation visiting urgent care and the ER with kidney stones and…read moreinfections. Getting nowhere and running in circles. The staff got me in to see Dr. Barag the same day! While explaining the situation to Dr. Barag he says, "why didn't you call me?!" I was beyond grateful and immediately put to ease! He is very straight forward and solution driven to get you to other specialists and really encourages getting multiple opinions. I was grateful for his care and recommendations.

my first visit to urgent care which impressed me of cleaness and nice service…read more Today 7/6 i called back around 7:30 pm to request additional medicine to be needed due to infection to other eye. staff put me on hold and over 40 minutes ended up forgot me and reslized its closed at 8pm then my call should have been answered before closing time in order continuous wait.... i gave up

Communication is horrible, even the pharmacies are frustrated. My mother is on several medications…read moreand they fail to approve them. Consistently to where she's in pain. Also, her high blood pressure, which she could have a stroke. They don't communicate at all. And if you review the bills that they send to the insurance company, you'll see that they are way overcharging for their time for appointments.

I have been coming for more than 15 years, and every time I come it always makes me angry and…read moreraises my blood pressure even more. This is all caused by the employees who work there. They're all just getting paid for nothing, extremely lazy. Every time I try to call, it is extremely difficult because they never pick up the phone. One time I asked one of the employees why it's so hard to reach them by phone, and she just answered, "We're busy, you're not the only one calling!!!!" But every time I come in person, I almost never hear the phone ringing, and that's because they set the phone to silent!!! I have never seen them being truly busy, except for being on their cell phones. Every time I do blood work, I am supposed to be called within at most 3 days for the results--whether it's fine or if I need to come in to see the doctor if there is something serious. But I almost never get called unless I take the initiative to call and ask for the results. And they can immediately pull up my results and read them to me. When I ask why I was never contacted, they always say, "We just got the results from the lab," and this is just bullshit!!! Even when I come before my appointment time, I still always have to wait at least 1 or 2 hours before being called in. What I can say is that all the employees there are super lazy and useless, they don't care about the patients at all. Dr. Kim is basically okay, nothing special. I actually liked PA Song more, but he no longer works there--I don't know why. And until now they still don't have another PA. I have decided to switch to another doctor because I can't take it anymore.

Dr Kim has been mine and my husbands Dr. for over 20+ years. He has an amazing bedside manner and…read morelistens and guides you to the correct medical professionals. He recommended a neurologist when I told him my husband was having memory issues and now he will be getting treated with the newest Alzheimer's Drug! Dr. Kim and his staff are wonderful!

Dr. Sandra Fotce Obrowski is an outstanding physician who genuinely cares about patients and takes…read morethe time to listen, explain treatment options, and provide thoughtful, professional care. Every appointment I've had with the doctor has been positive, and I have complete confidence in their medical expertise and commitment to patient well-being. It's clear that patient care is a top priority for the doctor. Unfortunately, the experience is consistently diminished by the office staff. Communication is often poor, phone calls go unanswered or unreturned, and scheduling issues seem to be a recurring problem. While the doctor deserves high praise, the front office staff could benefit from significant improvements in professionalism, responsiveness, and customer service. It's disappointing because the quality of care provided by the doctor is not reflected in the overall patient experience.

Doctor Sandra has been my MD for over 20 years. I was out of state for 2 years. I had some…read moreconcerns with some diagnosis from another doctor. Dr Force told me to get a test from my local hospital for the level of my potassium. Thank god I did and my test showed the opposite of what the other doctor said. She had potentially saved my life. We moved back to Upland 7 years ago and she's been my doctor since. I'm a very happy man and thankful for her honest care. Roland Lepkowski

I selected John Fargan office since I seen positive reviews on Google. Upon doing some research I…read morecame across Apen Family Medicine and seen ratings, It's horrible !! I reached out this morning to Apen Medical Reached out to inquire about same day appt. Since I'm fighting SHINGLES -Spoke with a Tina or Gina who's took my call. Very rude, condescending persona. She provided me with a rapid response " If you're a new patient I HAVE NOTHING FOR YOU, you can go to urgent care!" I asked if she can clarify to why I cannot be seen and she couldn't Answer. All she responded with is I have nothing for you.. I will be making contact with INS to change doctors office. Dealing with enough stress from Shingles do not need any more from a RUDE office.

I have had nothing but great care through this office. I have several chronic conditions and feel…read morecompletely heard and cared for by all staff members. They have gone to bat for me when there have been issues with referrals and needed tests. I am so grateful to have found a medical office with the care, expertise, and compassion I have found at Aspen Family Medical.