I switched my 2019 QX60 to this service center a few years ago, and I couldn't be happier. Frank, the service advisor I always see, is knowledgeable, caring, and honest. I completely trust his recommendations and when he suggests a service, I know it's truly necessary, not just an upsell. That level of integrity gives me real peace of mind. That said, I was genuinely disappointed when the V6 engine was discontinued in the QX60 and replaced with a 4-cylinder option. However, I've heard the V6 is coming back to the QX60 next year, and I can't wait to test-drive one! read more

On 1/17/2026, my husband and I visited Orange Coast Infiniti to test drive a 2023 Infiniti QX 60 Luxe AWD. We were very happy with it, but I wanted to make sure that was the exact model I wanted. Irina assisted us with the test drive and in the interim she patiently answered any questions I had. 11 days later we returned to purchase my new 2023 Infiniti QX 60 Luxe FWD in the Warm Titanium Color. I'm very happy with my purchase 3.5 weeks late now. Such a beautiful and amazing vehicle. Irina and the whole team at Orange Coast Infiniti made our experience a very memorable one and easy at that. I highly recommend Orange Coast Infiniti if you're interested in great vehicles at great deals... Irina is an amazing and very informative sales associate. She's very friendly and patient. You can't go wrong read more

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I went here to get a new car from Marc Jimenez. He was great and really looking out for my interest. Mark the sale manager was also helpful. This was a great experience like three years ago. read more

I bought a certified Infiniti QX60 from Orange Coast Infiniti. Marc Jimenez was my sales person and unlike most car sales people he was not high pressure. Marc answered my questions and put together a deal I liked. if you are ever looking for an Infiniti look for Marc Jimenez. read more

OC Infiniti is my go-to dealership. I've owned three Infiniti's prior to purchasing another one yesterday, and every experience has been nothing short of amazing for both my family and I. I've worked with Irina in Sales and Kevin in Service for over 10 years, and they have consistently taken great care of me. I've always been happy with my experience here. After reading some other reviews, I honestly can't relate--I've never felt any pressure, rudeness, or "shark-like" or disrespectful behavior. Only professionalism and genuine care every time I visit. Everyone went above and beyond to make sure I had the best possible experience yesterday. Irina was fantastic as always, and Mark, the GM, stepped in to personally make sure I was happy and that all of my questions were answered. Henry in Finance was also great-- kind and thorough in explaining the warranty benefits. Thank you again to Irina and Mark and everyone! We're incredibly happy with our purchase and look forward to seeing you all again soon! read more

Orange Coast Infiniti - Thank you Irina! - Car Dealers Near Me - Westminster, California

Frank Gutierrez has been an excellent service advisor for my car at Orange Coast Infiniti. He consistently helps get my claims approved and always does his best to keep me updated throughout the entire process. I really appreciate his communication, effort, and dedication to making sure everything goes smoothly. It's clear he genuinely cares about his customers. Highly recommend working with Frank if you need service! read more

Orange Coast Infiniti - Q50 Redsport - Car Dealers Near Me - Westminster, California

This is our second vehicle purchase here at the dealership Freddy was so helpful last time we decided to come back.Marc Jimenez took care of us this time around and he was very helpful and knowledgeable about the vehicle. Mark Borsak was also great friendly and made the process very smooth. Thanks guys! read more

Waiting for our keys for our new Infiniti QX60 Sport SUV. Such a beautiful SUV with all the bells and jangles anyone could ever want. This is our 12th infiniti over the years and we keep coming back because Irina Lykov, Shane and Mark are wonderful to work with and such gracious salespersons making buying a new vehicle a fun and rewarding experience. My husband and I whole heartedly recommend OC Infiniti on Beach Blvd in Westminster as the place to go. And the service center is just as fantastic as the sales staff. Ty OC Infiniti read more

The parts and service workers are absolutely miserable. And the price for parts is just stupid. $600 for a tiny piece of rubber trim. what a joke. save your money and dignity and go to a local shop instead of that joke of a dealership. read more

We went in to lease a new 2026 qx60 after virtual negotiations and OC Infiniti was the fastest to respond and also gave the best deal, in all around so-cal. They provided carmax match to purchase my Lexus as trade in too- one stop shop for us. We worked with Marc Jimenez who was very quick to process our paperwork and finalize the sale of both vehicles efficiently! Overall, Marc was professional, kind and informative about the sale. Everyone was very transparent and I enjoyed the fast service. He worked hard to secure the numbers and even was able to work with his GM to get a small reduction of the monthly cost so we were very satisfied read more

Disrespectful, desperate individual named "Jennifer" from the "marketing" team texted me on my phone when I clearly told them not to solicit me for any reason when I had my vehicle serviced there a year ago. Disrespectful, rude without any respect for customer's wishes. This is a dealership that will hound you and contact you via any means just to get a sale. Texting me "Can I text to chat with you about service even if you haven't driven any miles?". No you cannot. On top of that, they are EXTREMELY disrespectful when you request to be taken off the list as if its an inconvenience to them. They refuse to do it and give you a nasty tone on the phone. I spoke with Eric in service and not only did he not apologize and refuse to take responsibility but actually hung up on me. When I met him in January, I CLEARLY told him to take me off ANY lists for marketing purposes, and yet here they are HARASSING me in Dec. I will NEVER buy another INFINITI again as long as I live. This terrible customer service treatment and harassment has turned me off the brand permanently. They are constantly mailing junk to my house (that I throw away immediately) and texting me. This dealership does not respect customers is very desperate for business. The customer service here is TERRRIBLE, literally the most unprofessional, rude people I have ever had the displeasure of dealing with. read more

Orange Coast Infiniti - Harassment from service when I clearly told them not to contact me. They do not respect customers - Car Dealers Near Me - Westminster, California

Marc Jimenez hooked me up with a almost new Nissan Ariya. It was marked down .. they got me in and out and it was a pleasure thanks guys!!

Every time I visit ORANGE COAST INFINITI for my car service, I'm increasingly impressed by my service advisor Frank's professionalism, customer service, and technical expertise. I travel frequently in my QX60, often to remote and mountainous areas, so it's reassuring to know my vehicle is being monitored and maintained by someone so knowledgeable and dedicated. That being said, I'm genuinely disappointed by the discontinuation of the V6 engine in the QX60, replaced by a 4-cylinder option. I truly hope INFINITI considers re-introducing the V6, at least an option, in the future. read more

I was on the lookout for a new daily driver. And I found what I was looking for at Orange Coast Infiniti. My wife and I decided to show up unexpected on a Sunday. Met with Henry and Marc. They were friendly, I test drove the vehicle and let them know, I still had another to check out. They were not pushy and we exchanged numbers. After a couple of days, their General Manager Mark and I negotiated the price and I went in again to purchase the vehicle. Everything went smooth and painless. Moe was great as well. Did a final test drive with him. I would recommend OCI to anyone looking for a chill car purchasing experience. read more

Orange Coast Infiniti - Car Dealers Near Me - Westminster, California

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I order parts from here all the time for pick up. It saves me on shipping cost and they're pretty good to deal with. Order online first because they will not take CC over the phone like other dealerships. The dealership itself has lost its curb appeal probably due to the financial strains as a whole. There doesn't seem like there's a lot on the lot in terms of inventory but I'm sure they can get you what you want. read more

Been meaning to leave this review. I purchased a used vehicle from this dealership a few months ago. I understand the vehicle was sold "as is," but I did not expect to receive an unsafe vehicle. The main manager stated the vehicle had been inspected prior to sale. Based on its condition, that was not accurate. The vehicle requires replacement of all shocks and struts, along with additional suspension repairs. The car is unsafe to drive. Anyone considering purchasing a used vehicle from this dealership should bring an independent mechanic and not rely solely on the sales team's representations. read more

I don't usually write reviews, but my experience at Orange Coast Infiniti truly deserves one. I found my vehicle through Capital One after getting pre-qualified and saw it listed at Orange Coast Infiniti. After sending an inquiry, I was contacted right away by Ron. From our very first interaction, Ron was responsive, professional, and respectful of my time. I explained my situation clearly, including my current loan and trade-in, and he was transparent and straightforward from the start. There was no pressure, just clear communication and a genuine effort to understand what I was looking for. When I arrived at the dealership, Ron made the process feel easy and comfortable. He was welcoming, attentive, and walked me through everything without rushing or pushing. The experience felt natural, not sales-driven, which immediately put me at ease. Ron was consistent from start to finish and set a strong foundation for what turned out to be a smooth experience overall. Mark stepped in and truly went above and beyond. He took the time to work through the numbers, communicated clearly, and made sure everything stayed within the range I was comfortable with. He worked directly with Capital One, made accommodations to ensure the deal made sense, and was intentional about protecting me long-term, including making sure GAP insurance was included. He was honest and reassuring throughout the process, and it genuinely felt like he was advocating for me, not just trying to close a deal. Freddy, the finance manager, handled all of the paperwork and documentation. Freddie was thorough, patient, and extremely knowledgeable. He explained everything I was signing in detail, answered all of my questions, and made sure I fully understood each step before moving forward. The finance portion of the process was seamless and stress-free, which is not something you can say about most car-buying experiences. Overall, this was the smoothest, most comfortable, and quickest car-buying experience I've ever had. I wasn't pressured, I wasn't overwhelmed, and I never felt like just another transaction. The entire team worked together seamlessly and treated me with genuine care and professionalism. Ron, Mark, and Freddy, thank you for making this experience feel less like purchasing a vehicle and more like being taken care of by people who genuinely had my best interest at heart!!! I truly felt like I was with family, not navigating a transaction. What stood out even more was the care after the purchase. Taking the time to walk me through the vehicle, explain how everything worked, answer my questions, and making sure I felt confident before leaving. The continued follow-up afterward to check in and see how I was enjoying the car and whether I needed anything further speaks volumes. I will absolutely be recommending anyone I know who's looking to purchase a vehicle to Orange Coast Infiniti. read more

OC Infinti was wonderful and I had a great purchasing experine with Muhamad Zatar, Peter, and Henry when purchasing my new Q50s Red Sport, slate grey in color. Also Eduardo in service was very patient with me with my service needs. Rick Rodriguez read more

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Warning, warning, warning... Please do not purchase a vehicle from this disreputable company. To make a long story short, They completely and deliberately misled me and lied to me. I don't have time to take these people to court. I purchased a vehicle with their five year unlimited mile "LuxeCare "warranty. They guaranteed me this service For free, but when I tried to use it, They would not fulfill their agreement This company is disreputable and dishonest. Please do not consider purchasing a vehicle from Orange Coast infinity. They promised the "LuxeCare" service was included in my purchase for free when I tried to use it. They said I didn't pay for it. Everyone lied from the sales person to the general manager. Go anywhere else, but do not use this company. They cannot be trusted they should not be in business read more

Orange Coast Infiniti - This company is disreputable and dishonest. Please do not consider purchasing a vehicle from Orange Coast infinity. - Car Dealers Near Me - Westminster, California

Marc Jimenez was very thorough and helpful. I appreciated his laid back demeanor and attention to detail. I also appreciated his patient explanation about the QX60 read more

Bought a used car and had a Good experience. Fast paperwork Excellent salesperson Moh and was easy to work with. Will go again. read more

We walking in TODAY looking to text drive the new QX80 and were greeted immediately by Moe (Moe Zatar). He is very attentive and knowledgeable about the product and has a straight forward approach which was exactly what we need to make a decision today .. Henry the sales manager was also a great .. we haggled juts a bit but made a great deal! I recommend ORange Coast Infiniti ... and Moe .. come on by .. read more

Orange Coast Infiniti - Car Dealers Near Me - Westminster, California

Great experience!! Worked with Marc Jimenez who got me into a new QX 60. Management was very accommodating to my needs. Easy quick transparent process. read more

Ron and were awesome quick efficient fair on the price I would recommend this dealership highly

Thank you Orange Coast Infiniti! I appreciate everyone's help in the process when picking up the QX80!! It's a great SUV and has so many options!! Ask for Marc Jimenez he's great and walks you through everything. Thank you Shane for your constant help and making the process easy! Thanks Henry for your help too. All the guys are great at Orange Coast Infiniti, helpful, patient and accommodating. Great Deal! read more

The whole Huntington Beach team was amazing. Marc Jimenez was extremely helpful and knowledgeable with the inventory. He was very good with his follow ups and made everything seamless. Shane and Henry were also outstanding throughout the whole process and Freddie made the finance part super easy as well. I'm extremely happy with my vehicle and I'm thankful everything went well. read more

I would like to thank , Shane, Mark and Freddy for going above and beyond to give us a great car. They provided us with a courtesy vehicle the entire time our car was fin the shop. We are pleased with the excellent sales services. I would highly recommend OC infinity to all my family and friends. Thank you from Pete and Monica Kordic read more

I genuinely enjoyed working with Irina. She is a very authentic sales person and went above and beyond to get my deal done. Freddie in finance was great as well. Zero BS at this dealership. Highly recommend. read more

What an absolute pleasure this dealership was to work with. Jakob was great! Came in shopping for a specific vehicle on their website and the entire process from initial phone call to purchase was amazing! Thank you Jakob, Mark & Jordan for a smooth process. Will be back when QX80 read more

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We were looking for a car and did some research online. Found it at OC Infiniti. We came in and met Irina who let us test drive the car right away. Henry came by and shared some knowledge about the car. We left and slept on it. We came back two more times and worked with Marc and Freddy. They were so helpful and patient. We purchased the car smoothly. Thank you Irina, Henry, Marc and Freddy! It was a pleasure meeting everyone. Highly recommend! read more

Service and sales were great. my sales consultant Marc was very helpful and his team was also very friendly and helpful

I visited last weekend without knowing what I exactly wanted but Henry and Irina were super helpful! I tested drove couple cars and they were super friendly, professional and patiently guided me with well explanation with each cars I came out with my brand new QX 50 S and I'm super happy with it! Thanks to Henry & Irina read more

I was looking for an Infiniti QX60. Orange Coast Infiniti had one that met my specifications. I​ received a text answering my inquiry about the vehicle from Moe Zatar. I drove 3 hours to test drive it. Moe was waiting for me and gave me his undivided attention and fully explained the features of the car. We came to an agreed price. The experience was extremely easy and pleasant. Moe is an excellent salesman and will recommend him to my friends. Thank you Moe! And Henry too!! Sharon K. read more

FRANK IN SERVICE IS THE BEST!!!! I'm so lucky I found him, he gives me the best service every time I visit. He is not only my go-to service advisor, I consider him my friend. He's so great, it almost makes me want to keep my Infiniti longer because I know he will always take care of me!!!! That's half the battle of owning a car, you need someone you trust!! read more

I came here to do an oil change on my car. I didn't really want to go based on the reviews, but it's the nearest Infiniti dealership to me. Best decision ever, the service advisors are knowledgeable and very helpful. The waiting area looks nice and it's extremely clean. They have snacks, small waters and a very large coffee maker that makes A LOT of different drinks. I will definitely be back. You will not be disappointed. read more

My husband and I came in due to us seeing a Volvo we liked online the night before. I originally spoke with an online consultant by the name of Jennifer and then she directed me to ask for Muhamad Zatar "Moe" when we got in. He greated us warmly right away without knowing if it was actually us who were there to see him for our appt. We went right to see the Volvo we wanted and also got to look at a bigger Volvo SUV just incase we wanted that model and bigger car. We were surprised with the prices at the dealership. We were skeptical at first looking online but got there and realized they were not playing! The new GM, Mark, of this location is from where I grew up and we both live close to each other still. We felt welcomed since we walked in the door. Thank you Moe and your wonderful boss Mark for the experience shopping at your dealer. It's not all the time that you actually have a great experience with sales. I would recommend this dealer to anyone to this dealership. They have great prices!! read more

Took my car in for service because of an issue with fuel pump not working properly. They were able to fix the problem which was great but then a month or so later, I started to smell gasoline smell from the vehicle. I didn't mind it too much at first but when it continued getting stronger I took it back to the dealer. They then diagnosed as a problem with the fuel damper hose. I would have thought it would be covered under their repair warranty but they wanted to gouge another overpriced repair cost to fix the problem. I decided to get a second opinion and was charged 1/3 of what they wanted. On top of the over charge, they also missed an issue with my engine oil getting low. Never taking my vehicle for service to the location again and I highly recommend avoiding this place as they overcharge severely for sub-par repairs. read more

Frank in this service department is amazing! In the past, I was confused and overwhelmed bringing my car in for service. I've had really bad experiences in the past. However, Frank makes the process as easy as possible. He is very trustworthy, and is truly looking out for what is best for my car, my budget, and my safety. I highly recommend Frank! read more

Buying a car is never easy but our sales guy Freddy is the man! He was super patient while my wife and I decided which car would best fit our family. Since we have a new daughter the SUV we purchased is perfect. Freddy made the process super easy and we drove away in a new car in under an hour, he even gave us a better rate! Thank you again Freddy! read more

Orange Coast Infiniti - New SUV, perfect for the family! - Car Dealers Near Me - Westminster, California

First of all I was long time Porsche Cayenne driver, however, I decided to test drive the QX60 and I was totally impressed. Reached out to a couple Infiniti stores and decided to go with Orange Coast Infiniti and I am so glad I did. Thank you Irina and the team at Orange Coast Infiniti. read more