Review after 1 Year. MARINES BEWARE!! This dealership has ROBBED myself as well as several other Marines I know. They will pressure you to finance through their own company with about a 13% interest rate and tell you "it's only high because it's considered a loan for a luxury purchase". That's a load of horse ****. I brought $12k as a downpayment and thought I was being smart and responsible. These guys are like cheetahs looking at young naïve service members like they're injured gazelles. By the way, they're now telling SERVICE-MEMBERS You can NO LONGER GET GAP INSURANCE!! An amendment has been passed but you are still eligible, it's the discretion of the business. How to buy a Harley (for service members) : 1.) Go to almost any other dealership than Orange County. All the same horror stories are specifically coming from this place. 2.) go to Navy Federal or USAA and apply for a loan. You'll get some solid interest rates. Your best bet is to apply for one between 20-30k so you can get most of what's in the inventory. 3.) buy a USED Harley. Lower miles. Maintenance history from Harley Service preferred so you know the work is done right. 4.) find your bike. Work your price. KBB any trade ins. Your best bet is doing a private sale on your bike if you have one to get rid of to minimize what you want to apply for at the bank. 5.) go to Harley, check out the bike you want. Don't play dealership games. Give her a test ride. Tell them you're pre approved for a loan and take your bike home. F*** these guys. You served your country, you deserve to get a bike and enjoy the freedom of this beautiful country without getting scammed to line their pockets just because you're young and inexperienced. read more

Orange County Harley is the best place to purchase your new Harley Davidson. They worked with me on getting the price down to where I wanted and got my monthly payments to where I wanted. I took my bike back in for the 5,000 mile service and the service department really hooked me up. I highly recommend coming here if you're looking to get a Harley before any other dealership. read more

Orange County Harley Davidson - 2019 Harley street glide - Motorcycle Dealers Near Me - Irvine, California

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Orange County Harley Davidson is by far the best Harley Davidson dealership to work with. I had the pleasure to work with Cindy. She is highly knowable about the bike I wanted, and very friendly and fun to do business with. My experience with Cindy and Orange County Harley could not have gone better. I would recommend visiting Orange County Harley Davidson for your first or next purchase. :) read more

Although I already own a Harley, I thought it was time to get a new one. I worked with Joseph in sales to lock in the perfect bike. Joseph met with me yesterday morning and we looked through all the bikes to figure out the style I was most happy with. We boiled it down to two different models, so we went out and rode both. I was impressed with their selection of bikes and finally decided on the 2021 Street Glide Ultra Limited. I couldn't be happier with the bike, or the service at this dealership. Everyone in the dealership was very friendly and accommodating. I even joined the HOG chapter and went out for the Saturday ride. Chuck was a great help as well! I would definitely recommend this dealership! read more

Customer service is the worst, wait in line while the guy shoots the shit. For over 10 min

The whole crew at OCHD was super nice and helpful. Whitney is a legend and took care of everything. The rest of the people kept me entertained while the paperwork was done and everyone did everything they could to get me out as quickly and easily as possible. If OCHD was a cottage I'd rent it for the summer read more

I searched for my bike at many dealers in the area... TORTURE!! not going to hate on other dealers but i should. I will just praise Orange County Harley. I will say that I would recommend this dealer to anyone looking for a Harley. Dont waste time effort with anyone else. To make long story short Joe and Mark, educated me on many options. I was looking for a rare unicorn Street 750 Captain America bike. The bike was discontinued and impossible to find in decent shape. Joe FOUND ONE with 49 miles!!!!!! basically NEW 2018. I probably paid a bit more than I should but rightfully so. STOKED!!!! I test rode a couple of other bikes and Joe could read me .... so he didnt try to sell me something i did not want. THANKS JOE!! I have to mention Mark because he truly made me feel like a homie! He made me feel comfortable, im not a Harley guy so he educated me on so many things. Mark is a rockstar! thanks dude!! To top it off they even delivered for FREE~!!!! wooo hooooo! read more

Orange County Harley Davidson - Motorcycle Dealers Near Me - Irvine, California

Same issue with the last dealer told them I was on a budget this all I can go in on cash and the rest on Finance.. over the phone don't worry we will make sure to get you what you want in your budget. Told them I CANNOT go over and I don't want to finance more than I can. If it can be done please let me know before I head over ... response don't worry come in and we will make sure it can be done will Be tight with numbers but I believe we can make this deal happen... get there after about 1.5 hour drive. Came in with the cash and all and they gave me a different number way higher than what we spoke and they said why don't you wanna fiancé more... I just left there and than. Unbelievable wasted my time. read more

Hands down easiest and best experience buying a bike from a dealership. I called to check inventory and spoke with Greg over the phone who verified that the bike was at the dealership. He confirmed it and told me to speak with Cindy when I arrived. Cindy knocked it out the park. She listened to what I had to say and took every word into account. She lined up my test rides asap and worked with what I wanted. Other dealers try to force things down your throat but not once was this the case. It's hard to find people that will treat you like this.....especially at a dealer. She will be the only person I refer to anybody/everybody I know that wants a bike. I can't say enough positive things about Cindy. Overall this was the fastest transaction I have ever dealt with. I was in and out the door faster ever expected. They even worked with exactly what I wanted to pay and worked their magic to get me on the bike I wanted for the price I wanted. The entire team at this dealer is outstanding. A+++ customer service along with friendliness, knowledge, and attitude. Do NOT go to any other dealer but this one. read more

A 1 star because I can't leave 0 stars. Typical bait and switch dealer. Don't believe a thing they say over the phone. I had a motorcycle for sale on marketplace. Steve contacted me, we exchanged photos and info, then Steve told me his manager Rich was interested in buying my bike for the agreed price. When I got there, they lowered the price by $ 1500.00 ? They contacted me? I drove my bike 50 miles to there store for them to see and purchase the bike from me. I get there and they say" we thought the tour pack was a different color? Wtf? Look at the pictures, it's clearly not the same. They are not men of their words. Avoid this place at all costs! read more

Orange County Harley Davidson - Motorcycle Dealers Near Me - Irvine, California

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When walking in one of the manager was yelling and making fun of a food delivery working trying to deliver food to an employee. The delivery worker was wearing a mask and was bullied for it in front of everyone. I don't care what your beliefs are this was not the right way to handle this situation. If this is how they treat people I want nothing to do with it. Go to another dealership there are much better Harley dealership to chose from. read more

I took my Harley Davidson Pan America in due to a check engine light and a warning light on May 10th and they checked the codes. They told me that the earliest the one and only Pan America Mechanic was available was May 24th so I scheduled an appointment for 9:00am, Tuesday, May 24th. I also asked them if it was ok to ride the motorcycle until then and they assured me that the codes were not critical and it wouldn't hurt it to ride the motorcycle. When I showed up on Tuesday, May 24th at 9:00am I told them I would be waiting for the motorcycle. When I went over to the sales floor I noticed that there were three new Pan America's sitting there like they were just delivered. Windshield wasn't mounted, things laying on top of the motorcycles, paperwork, etc. So after an hour I went back into the service department and noticed that my motorcycle was exactly were I had parked it when I arrived. I went outside to wait and noticed that the new Pan America's were being driven around to the back of the services department. After a half an hour or so I noticed that my motorcycle hadn't moved yet so I went back to the service department to ask about it. At the same time I walked in I noticed the one and only Pan America mechanic walking out from the back and I asked him if he was going to take my motorcycle back to start working on it. He told me that my motorcycle wasn't on his list of things to work on and he didn't know that it was there. When I asked him when he would be able to start working on it he said sometime today. When I asked him when, he repeated sometime today. When I asked drew what was the point of scheduling an appointment at 9:00 am if they weren't going to start on it until after lunch? he was apologetic but I was pissed. I recommended that we reschedule the appointment and Drew said that it was probable going to be a week or two. Drew then volunteered to give up an appointment the he had the next day at 9:00am so I rescheduled the appointment for the next day. They asked me to leave it for a few days so I did. Not having heard from them I decided to go to the dealership on Saturday, May 28th. When I arrived I was talking with Drew their assistant service manager. Drew acted surprised to see me and started looking at his computer. Drew then told me that they had been waiting to hear back from Harley-Davidson corporate as to what to do next. Drew that acted as if an email had just com in that said that they recommended that a module be replaced. When I asked Drew if they had the module available to be replaced, he then acted as if he was just now looking to see if they had the part in stock. Drew then told me that the part was on backorder until July 15th. So I asked Drew what I was supposed to do in the interim and he said that it was OK to drive. I then asked Drew what I should do if the check engine light comes on again? How would I know if it wasn't the same problem or a totally different problem. Drew said that I would have to bring it by to have the codes checked again. I then asked Drew at what point and time do I consider contacting a lawyer about the California Lemon law for the motorcycle. Drew said you don't want to go down that road, to which I said that I was already looking at the law and felt the my motorcycle would be considered for the law. Drew asked that I give him until Tuesday, after Memorial day, to see if he could come up with a fix for it. When Tuesday came, they told me that my motorcycle was ready to be picked up. When I asked what was fixed they had nothing to say, just that it was ready to be picked up and I needed to sign the paperwork that I was picking it up. NO explanation as to what was done to repair the motorcycle without the required part that was on backorder until July 15th. My Pan America has been back to the dealership for service two more times since and is in for repairs right now. As far as my Pan America is concerned, in my humble opinion, this motorcycle is not ready for prime time. read more

If people could just do what they say, it would be worth my money. Never any stock at parts department... service is laughable... if u must go here, check to make sure bike was put back together properly and fasteners secured. They only seem to have one expert on hand to handle "ur' bike... but that guy is so busy he can't be found. Much better service, attitude, no excuse attentiveness at Huntington Beach. They are my choice when I need parts or service. read more

All I can say regarding this location is unbelievable. Even with new owners this place is just incredible to me with the poor quality of service. I had a question regarding a return on some oil I bought and was cut off in the middle of my sentence when the parts guy said "we don't accept oil returns boss". He then went on telling me "all Harley customers who shop regularly with us know these things" and continued to lecture me on how apparently no places accept oil returns...After I could finally speak I mentioned politely how AutoZone does returns on fluids where he once again cut me off and said "we aren't autozone bro". Blows me away a big name like Harley-Davidson has this clown behind the desk. (And yes he Clarified that it's a Harley policy to not accept returns on oil, I fully understand and respect that. My issue was how he addressed it) I constantly have tried to give this dealership a chance and they have continued to fail to satisfy me. Huntington Beach knows how to run a Harley dealer, go there where they actually care about customers and have stock on aftermarket parts. read more

Beware of the sales people, or any dealer affiliated with them. They will run your credit Take your deposit Tell you tomorrow the bike will arrive And then after you've pay and waiting they tell you They don't have this bike u want and trying to sell you something else This place is horrible. All they care about is making a sale and they will do anything to do that even if it means lying. They don't care about you they just want a sale. Just another bad experience with Harley Davidson dealership read more

Orange County Harley Davidson - Harley Davidson garbage - Motorcycle Dealers Near Me - Irvine, California

Came in on Sunday looking to buy a bike, I literally had 10 grand in my bag ready to spend, boy was that a mistake. While I was browsing around and talking to the very nice sales woman. The Charlie Hunnam look-alike salesman started a bike inside the store and ripped it loud. I was right behind him, trying to listen to the sales woman as 95 +dB ripped my ears apart. This is unacceptable and rude. I will take my money to another dealer. The only reason I'm giving two stars, Instead of one, is for the two very knowledgeable and polite sales woman I met that day. read more

Bought my first Harley here! A used 2007 Sportster 883! Absolutely best deal I could imagine! Super helpful staff! read more

Orange County Harley Davidson - Motorcycle - Motorcycle Dealers Near Me - Irvine, California

Cindy really knows how to engage the situation with positive outcomes. Both her and staff alike are very patient and down-to-earth people! Totally recommend checking this place out. -Reggie read more

Want to give a huge shout-out to Ray at OC Harley Davidson for all your help and awesome service. Appreciate everything you did for us. OC Harley Davidson is the best place with amazing people. Family atmosphere for sure!! If your looking for a bike check them out!! read more

Orange County Harley Davidson - Motorcycle Dealers Near Me - Irvine, California

I had a great experience with this dealership. I was in town for a weekend ride and my wife wanted to stop in for a t-shirt. A 2020 blacked out Ultra Limited caught my eye. Smitty, Kayla, and Chuck where so awesome to deal with. They really took care of me and made sure I didn't leave unless I was not just happy, but very happy. Traded in my 2017 Ultra for the 2020 blacked out ultra. Thanks team for the awesome experience. It was worth the long drive back to your dealership to get my bike. I would do it all over again with this dealership! read more

Orange County Harley Davidson - 2020 Ultra Limited - Motorcycle Dealers Near Me - Irvine, California

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This H-D team is legit! Easy going and genuine people. I hadn't rode my bike in a while so the battery died. Called the OC H-D and they were quick to get everything fixed. They sent Alex (I think that's his name - sorry) who came prepared with a truck and a trailer to pick up my bike. We were chatting it up about the bike and I asked him questions like 'Do you think I should upgrade? What bike do you think I should switch to?' Easy sales questions, but he didn't try to sell me on anything and he straight up said, 'You have a great bike here, no need to upgrade since this bike does everything you need, if you want you can add stuff to your current bike and make it better.' I've never had a sales person say that to me.. so I respected the honesty for sure! After he took my bike - I received calls from OC H-D with the lead service member, Bill (Billy). He is a dope dude - kept me updated on everything with my bike, was very clear and concise on what needed to be done + asking my thoughts before starting anything & charging my card. He absolutely crushed on the customer service end with answering all my questions + he even waited a little past closing for me to pick up my bike because of Uber and traffic. As soon as I got there, Bill was chatting it up with me right away then took me to my bike. I was stoked and surprised to see that Bill had even washed and cleaned it to look brand new since I hadn't rode in awhile. That was dope to see and very much appreciated. Been riding from OC to LA 2-3 days a week and the bike is running perfectly. Overall, OC H-D has my business in the future and I look forward to taking more bikes their way + working with them on future bikes! Big thanks to Bill and Alex for your help! read more

Having just dropped off my lovely wife at John Wayne Airport I did a quick search for Harley dealers and found OCHD close by. Having recently decided to replace the Sportster I had sold a decade ago I was checking out dealers. The staff at OCHD are great, very helpful and darn if they didn't happen to have a beautiful Forty Eight on the floor. I couldn't resist at the OCHD team, Cindy, Joe and Matt made it easy to buy. They also introduced me to the folks running the apparel, parts and service departments - all good people. They set the bike up exactly how I wanted a even delivered. Anytime I've had a question they have been quick to respond and the manager even called to make sure everything is great. I highly recommend this dealer. read more

Orange County Harley Davidson - 2020 Sportster Forty Eight - Motorcycle Dealers Near Me - Irvine, California

after a few weeks of searching for the right bike, I must say, OC Harley-Davidson was very thorough and patient. thanks to Greg (great info), Steve in parts and Paris with the essentials. Very experienced and helpfull. But I have to give my biggest thanks to Cindy for her patience and hard work in getting the best deal for my money. the bike is awesome and a perfect fit. ringing the bell was also a highlight. read more

Orange County Harley Davidson - Motorcycle Dealers Near Me - Irvine, California

I don't usually don't comment on yelp but I definitely need to give credit where it's due. The service department here is the best out there. David is their service manager and the dude know his stuff. He's got that department dialed. If you're looking for a good service shop for your Harley I highly recommend them. read more

They fixed my bike in a day and did a fabulous job! They did a lot of work on it and made it feel like new again. Now I get to enjoy my bike again! Thanks David and crew! Thanks Alex for being a great Sales guy read more

My experience with Orange County Harley Davidson has been a great one. I'd like to personally thank Cindy for being extremely helpful and guided me through the entire process. She was very friendly and went above and beyond to make sure I was happy. Kevin was also a great sales manager, I actually reached out to him prior to going then I was in contact with Cindy when I got there. Kevin worked with me and made sure we were both happy. The general manager, I met on the day or the purchase was I believe Mario, very welcoming guy. This dealership made me feel like I was dealing with friends and family. I have nothing negative to say read more

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My husband is no longer able to ride (COPD + combat related injuries). The move from a bike to a trike was shit. From a trike to vehicle was unthinkable. OCHD made a hellish move easier, which made the entire process slightly less painful. Thanks Chavez. Thanks everyone at OCHD! read more

my experience with Cindy from Orange County Harley was a 10/10. Not only did she get me the most competitive price out of the dozen of dealerships I was working with she was a pleasure every step of the way. when I came to take delivery of my new Roadglide st Cindy made sure everything was ready for a smooth transaction. the bike was detailed meticulously, full tank of fuel, paperwork was ready to go and had her parts staff at hand helping me get dialed in on a new helmet. She walked me through the infotainments system and set my phone up with the bike. After all this Cindy knew my bank account was tapped and surprised me with pair of gloves. this Lady is absolutely rad. This dealership and the staff that works there has it figured out. Also Bill in service was super helpful and is the kind of guy you could talk bikes with all day. Thank you Cindy and OC Harley for a great experience. I'll be back Lance read more

Orange County Harley Davidson - Motorcycle Dealers Near Me - Irvine, California

Taylor and the team at OC Harley are second to none!! The change in the dealership since the new owners took over late last year are remarkable. From the start of the sales process to ringing the bell, I can't say enough about how positive my experience was. Special thanks to Taylor, Joe and Matthew in parts. All are top notch, seasoned and transparent about the process. If you are looking for a Harley and want the best, highly recommend you connect with Taylor at OC Harley... she is amazing!! Thank you again OC Harley! Ash and Gage Fast Dolls, fast clothes for fast dolls read more

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This was my first experience buying a motorcycle and I worked with Gunnar. He was an absolute professional and made the experience so welcoming and enjoyable! He is passionate about bikes incredibly knowledgeable, and has your best interest in mind, always. Gunnar got me the best deal on the perfect bike, and I made a lasting friendship. From walking in to riding out, the experience was better than I could have imagined. Thanks to Gunnar, I'm a life long customer for Orange County Harley. read more

Orange County Harley Davidson - Motorcycle Dealers Near Me - Irvine, California

Very friendly bunch of employees, considerate and attentive. The mercy department has totally tanked with the latest owners, probably not enough revenue to validate the number of bodies it take to do clothing. Their clothing prices were CRAZY high but they don't even have a decent selection of wallets anymore. Amazon is to east to waste time! read more

I have been buying Harley Davidsons from this dealership since the mid 80's. As always I had great experience buying my latest Harley with the help of Taylor and Joe. Joe taking me on a great test ride on a couple bikes to help with my decision. The support staff were amazing, they really took care of me, thank you very much read more

Orange County Harley Davidson - FatBoy 114 FLFBS - Motorcycle Dealers Near Me - Irvine, California

Bill Engle was super helpful, dropped in not knowing they were having their 2 year anniversary shindig. Bill got my service ticket written and my bike looked after and completed in the same day. kicked back and enjoyed the festivities. Want to give Bill and the service crew a BIG THUMBS UP :-) OC Harley, great shop! read more

Just bought a bike from Orange County Harley. Im enjoying the bike. The customer service, both online and in person is responsive and great. Taylor sold me the bike and made the sale smooth and no pressure. Great deals and I'd buy from them again read more

Orange County Harley Davidson - 2018 FLHTLK - Motorcycle Dealers Near Me - Irvine, California

Thank you so much Jo for making my experience a memorable one... definitely THE biggest biggest souvenir I will ever purchase while on vacation! I can't believe I went in to bring my Nina shopping for a shirt and walked away with a bike! I attribute this buying power to your super suave selling skills... ayyyyy you like that! Your stellar customer service and chill vibe made the process smooth- just the way I like it. You've definitely got a knack and read me right. I saw that Deluxe and my mouth dropped... you pointed me towards her and like you said it was kismit. I'll definitely send others your way in the future. Again, thanks so much for being awesome, easy to talk to, cool. And Greg.... you rock too! Thanks for everything! read more

I bought a 2018 iron 883 end of last year as this dealership was having some management transition. The bike was great but kept giving me trouble and went in today to get another fix. Long story short, these guys helped me into a 2022 forty-eight and put in a ton of effort to make sure I had the right deal and the right bike. They are genuinely good people that you can trust and I'm sure they will quickly overcome any recent administration kinks with the kind of service and professionalism I received these past couple of months and especially today. read more

Orange County Harley Davidson - 2018 Iron 883 - Motorcycle Dealers Near Me - Irvine, California

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I can't say enough good things about Kevin. He was instrumental in helping me get my fxlrs. I highly recommend going to him for your next bike. Orange County Harley is the best dealer in SoCal period. As soon as you walk in the door you're treated like family. read more

Spoke to Bill in services and he fit me in with an appointment. He was super friendly and easy to talk to. He shared a lot of common interests in Harleys and was stoked to talk about bikes. Bill had a ton of knowledge and I would highly recommend his services. Thank you Bill!! read more

The worst customer service !!!! AK has the worst attitude !!!!! We went to return something we bought , and instead of just saying sorry we don't carry that here, she keep saying why would I give money that you didn't give over and over . Like it's her money ! We got our bike there about a year and half ago and we we get our we won't be going there !!! read more

okay i'm a full time rider so take it from someone who gets the Harley scene. This dealer knows what it takes to get you rollin and doesn't waste your freakin time. i walked in and everyone was super freakin cool, didn't leave me hanging! i did a trade in from a 2019 FXLR to a 2021 FLHRXS you guys deserve more credit for sure and if you don't believe me, they'll prove it. read more

Orange County Harley Davidson - Motorcycle Dealers Near Me - Irvine, California