Catalina is the best and very fair priced. Call her to get good service. She is always greatread more

Hired Polanco's for a Move Out Cleaning Service (Westminster apartment). They did an excellent job!…read more(Deep Cleaning). The place looks like new after their work and our landlord was happy to found his place in perfect cleaning conditions. I highly recommend them and now working with them with Regular Cleaning services for our new home (They gave us a good deal for them- once a month).

My request was for a deep cleaning in which I was given what I believe to be a fair price of the…read moretime I have to say however the service was very disappointing it started with the scheduling error and I therefore had to reschedule more importantly was the poor "deep cleaning" of the kitchen area the corner of the cabinets were left visibly greasy upper cabinets were left with debris and fireplace had an inch of ashes left in it it was left having to clean after the "deep cleaning" considering the house was empty and there wasn't even any furniture to deal with I was disappointed. In all fairness I was offered a refund but only after I had already done the cleanup myself as I had not been told of a refund previously.

We used OC Best Cleaning to clean our small 3 bedroom house earlier this year. Our initial quote…read morewas $100, and that sounded like a great deal so we booked an appointment. It had been ~3 months since we had our house professionally cleaned, but we had cleaned our house ourselves since then since we don't like living in a pigsty. However, because of this, the owner of the business Bo insisted that we get the "deep cleaning" instead. Since we have dogs and we likely don't do as good of a job as professionals, we thought about it and agreed. This brought the price to $300-320. The appointment day came and 2 cleaners came. Everything seemed fine, although they seemed to be cleaning rather fast, since they had cleaned 2 of the bedrooms and 2 of the bathrooms in 2 hours and this was supposed to be a "deep cleaning." This is when I got a text from the owner saying it was "much more work than expected" and the total was going to be $450, 4.5 times what we were originally quoted! Bewildered, we tried to press the owner to ask what exactly was "more work than expected," because it's not like our house is a disaster and they had 2 cleaners finish nearly the entire house in 2 hours. They refused to elaborate. I pressed again, asking, "So a simple sweep of dog hair and dog toy stuffing amounts to an extra $150 on top of what is already supposed to be a deep cleaning?" The owner responded with, "This is more than sweeping Sam," and then sent a picture of some dog hair, dog toy stuffing, a glove, and a cable cord tie that had been swept from out from underneath our sectional couch (picture attached). I asked again to elaborate but they only sent more pictures of dog hair or dog toy stuffing on the floor, nothing else, and they never elaborated further. They only ever said we'd "like the results" or the workers were "doing a good job," never answering the question. I continued to complain after the cleaners left, asking about what they possibly could have done to amount to what they wanted to charge, and at this point Bo started to repeatedly ask if I was home in attempt to bully me into paying their exorbitant rate. Exasperated, I pointed to their website saying they have an advertised 15% off cleaning for spring cleaning, and if I could at least apply that. Bo said no, their deep cleaning doesn't qualify for that discount, but they would allow us just this one time, as if they were doing us a service. I ended up paying that amount, which I regret and should have just paid them the original, agreed to max of $320. To this day, I still don't know what they meant by "more work than expected," and I also don't know what they did that amounted to a "deep clean" as opposed to a normal clean. Since then, we've had other companies bring our house to the same level of cleanliness for under $200 (with tip!) in a similar amount of time. Do yourself a favor and avoid this pricey, unprofessional company. If you need more proof, check the other low-rated reviews here and see the repeated behavior yourself.

Great service! Our cleaning lady had recently left due to the pandemic and safety for her family. I…read morefound Michael and his team and they did an amazing job. They wore gloves and a mask which is super helpful and it makes me feel safe at home. They brought their own cleaning supplies, including a vacuum. The first time they came they cleaned everything thoroughly, I am definitely getting what I paid for and I can assure you they are the greatest. I hire him bi-weekly and there are times I have not been home when the crew arrives and they leave everything spotless. I am very happy to have found him. He will work miracles in your home, trust me. I definitely recommend it.

- Save your money and avoid this company…read more This was one of the worst cleaning service experiences I've ever had. The owner was dishonest from start to finish. The first appointment, they showed up over five hours late. Because of that, the owner promised that on the rescheduled cleaning he would send 2-3 cleaners to make it right. Instead, only one cleaner arrived. I don't blame the woman who came--I blame the owner. She clearly wasn't given any direction on what had been promised or what areas needed special attention. Many of the specific areas that were supposed to be cleaned weren't touched at all. To make matters worse, I accidentally overpaid the owner. Even after I sent him videos and proof showing the poor quality of the work, he refused to refund even the amount I had overpaid. Rather than taking responsibility for failing to deliver what he promised, he kept my money. The prices are outrageous for the quality of work provided. My experience was that the owner overpromises, underdelivers, communicates poorly, and refuses to make things right when there's a problem. I would absolutely not recommend this company.

I had a renter move out and the room was disgustingly dirty…read more I messaged one day ago and she said they had availability today! So amazing! The guy that came was kind and did a great job! I appreciate your service so much! I will definitely use their services again.

Caroline's cleaning company did a wonderful job for my elderly father. I appreciate that she was so…read moreresponsive and informative when I contacted her via text message. She was very clear with the rates and I didn't change the rate after the cleaners showed up. My dad said they did a wonderful job! They also proved to be very reliable as they showed up when they said they would. Thank you, Caroline. I definitely recommend your company!

Anna and Adelyn were awesome to work with. With a home recently remodeled and a 1 week old newborn,…read morewe wanted to make sure we had a clean home for the baby to come home to. In the walk through, we discussed preference for baby safe products, specific focus on where construction dust might have settled, and they were very clear and transparent on what they would cover and what would be extra. They were prompt to reply and easy to communicate with. In the first clean, they left the areas I wanted focused on spotless and did a great job. We're looking forward to working with them again!

Too many things not done - dusting, floors, vacuuming furniture. They charged $180!read more

I initially reached out for a quote for a deep clean before Lunar New Year and Carina said she…read morecould come in person for a personalized quote. So we set up an appointment to do that. When she arrived at the appointment, she inspected each room and ran her finger along our blinds, shelves, etc. to check for dust. The quote was very reasonably priced and we booked an appointment for the actual deep clean. The day of the deep clean, she arrived with 2 other women and they immediately got to work. My fiancé and I were home during the clean so they worked in the bedrooms and kitchen first while we chilled in the living room and when they were ready to switch, she let us know. The deep clean took about 4 hours from start to finish and they did an amazing job. They move everything from the surfaces before they wipe. They cleaned our window tracks which I was super excited about. I even saw one of them cleaning our ceiling at one point. All of our artwork was wiped down and our home felt much cleaner. We also hired them again in early May and they did a great job again. My fiancé and I are very happy with their service and would love to hire them again in the near future :)

Carina and her team were very friendly and they came right on time. I requested a cleaning since I…read morewas moving into a house and just needed a general reset of the place. The whole process took about 2 hours and they found some spots that needed deep cleaning that I didn't see before. Overall, when I arrived it felt clean and smelled fresh. However, after walking around in our newly cleaned home for a couple minutes I felt the floor was still a bit sticky and my socks were completely black. I used the swiffer for a bit and also came back disgustingly black. I ended up buying a mop myself and mopping the whole place and the stickiness and the blackness went away. I asked for the fridge to be wiped down but didn't realize the freezer was not included and was surprised to see a bunch of crumbs and debris. I appreciate all the cleaning that was done, but was expecting just a bit more with $200

Margaret and her husband Milo are great to work with. Milo to house for estimate and arranged…read morecleaning to our schedule. Excellent communication, in prior to arrival, progress and leaving. House was immaculate and I noticed little details where they do a deep and thorough cleaning. Example little rust around sink drain, etc. Highly recommend and they will know be regulars at our residence. Alexandra and Michael our cleaners took their time and really impressed me!

Anna and Paul came out to deep clean our apartment. They arrived on time, and were very friendly…read more The job done was very thorough and detailed. Our home looks fantastic!! The price was affordable, and they impressed us so much will be having them return!!

On time ! work with my busy schedule. great service, the ladies came and got straight to work they…read moreclean everything and anything. best part was i didnt even have to be home first timers feel at easy with this company

We have been using them periodically since I've written this update. We have tried other cleaning…read moreservices but no one has come close to the attention to detail and responsiveness that this company has. We signed up for bi-weekly cleanings and the price is great. Very reasonable. Since they send four people, they aren't at your home all day. They are also great with our cats, and I don't feel nervous that they'll get out if I'm not home.