I' ve been to a lot of sushi restaurants but this is really the worst one I've ever been to. We came as a party of 14 for a birthday; one of the first ones to be ones to be sat down (before the rush) and one of the last ones to leave (after the rush was over). The first part of our order for half our table came on time, but everything went downhill from there. The other half of our table waited over an hour for their order. There were parts of our half of the table's order that they completely forgot but marked that they brought it out. There were several tables that came in WAY after us but got their food way earlier and left even before we got our food. The sushi was so inconsistent for every order(somebody's eel sushi would come out nice while someone else's would look horrible). Service was also very unorganized and unwelcoming; our table was practically ignored the entire time. NEVER coming back here again for overpriced crappy sushi. If you want to get better all-you-can-eat sushi, go to Akita. P.s. the server set our cake on fire. read more

I don't know what kind of Sushi all the other reviewers are used to, but this wasn't even edible. The fish was old! It smelled so bad, I literally gagged when I put near my mouth. Then I ordered Broccoli beef as my entree and they gave me Beef with Peppers! I am allergic to peppers. My entire lunch went in the trash. Oh except for the white rice, I did eat that. However, I asked for brown rice! HORRIBLE HORRIBLE Food! read more

Has been my favorite sushi place for years! 20$ all you can eat sushi! Friendly staff who knows us by name! Even my 5 year old loves it! :)

I've been here several times and have never been disappointed! The sushi is fresh and the price is right!

Service was good but the quality of food was only ok. Flavors were more on the Chinese side than Japanese. Overall a good deal if you're looking for quantity rather than authenticity. read more

The service here sucks. They didn't even ask us how our food was. When we complained about the chicken being under cooked they told us it was cooked. He told us to trust him 100%. They didn't refill our drinks till we brought it to their attention. They yell at us for the fact we ordered two of the same thing and got in trouble for sharing something that we clearly ordered separately. read more

After trying literally EVERY all-you-can-eat sushi restaurant in greater Phoenix, my oldest daughter (my sushi buddy since my wife won't touch any salt-water creature with a 10-foot pole) and I had basically given up on finding a local restaurant with a sushi selection worth the $20+ price. I am so glad we found Orient Sushi & Grill. Not only are the sushi options extensive on the AYCE menu, but a wide selection of appetizers AND ENTREES is also included! We were able to even get Orange Chicken as part of the AYCE sushi menu. This is more-than-worth the $23.95 price, and for us, the 1-hour drive. read more

The food from here is usually pretty good. Typically the Pad Thai is the best around, but I was disappointed today. It was dry. I hope they didn't change their recipe-it just wasn't right today. Much of the food delivered was cold, and it took over an hour rather than the 45 minutes we were quoted. I get it... it's delivery... it's not going to be as hot as it would in the restaurant. Cold tempura is awful. Egg rolls are edible cold-ish. The shu mai didn't remotely seem like it contained shrimp, although the texture and the sauce were good. The crispy crab wontons were just awful. Usually it's the best around, but tonight they were cold, limp , a bit too dark, and had non-existent filling. They were my dinner, and I could barely eat one. I was SO disappointed. We didn't get any fortune cookies, and we definitely missed them bc they're very good. Just a terribly disappointing experience. We usually look forward to ordering from Orient, but it's a good thing this wasn't our first experience, be it would have been our last. We'll give them one more shot, but if it's like this, that'll be the end of this relationship. Also, when you deliver, hand the person the pen and receipt first. Not the food, and then expect them to juggle when their hands are full and you hand them the receipt to sign. Delivery 101. read more

Very fresh sushi. The Rainbow roll is delicious! Just be prepared to be there awhile, because the service is not that great. Every time I've eaten here the food comes out late. We ordered spring rolls & gyochi (also delish) as appetizers. They brought out the gyochi which comes with a special house dipping sauce, but not the spring rolls. We used our dipping trays for that sauce, Then when our sushi was brought out, the waitress didn't bring clean ones for us to use for soy sauce & wasabi. We waited for her to come back, not able to start digging in...but she never did. I stopped another waitress & asked her to bring two clean ones, she brought one. After completely done with our sushi, They finally brought the spring rolls we'd ordered as an appetizer. We would have ordered dessert, but dreaded the wait once again. Great sushi, rolls are pretty big, but not the fastest service if you don't have a lot of time. read more

Place has good food but service has gone downhill. Literally waited hours for food with the all you can eat sushi. Server super confused. Very disappointed in this visit probably will not visit again. read more

We usually love this place but last night ordered the Phoenix and Super California Roll and suffered food poisoning all night and day following. Will never order from there again! Beware of sushi rolls! read more

I've never had sushi where the fish was cooked before putting it in the roll. That was a first. We ordered a roll with salmon and took one bite, and spit it out. The spicy beef dish we got was your typical $7.99 all you can chinese on every corner quality meat, rubbery and really couldn't be distinguished between any other meat. The hot n sour soup was excellent I will admit. The service was poor and thats being nice. The waitress was polite and we got our drinks right away but we didn't see her again until our check came 40 minutes later. So we had that awkward we need a refill and the check right away because we're on our lunch break and please hurry. Prices are terrific though! You won't find cheaper food, quality of service, or cooking methods anywhere! read more

Best AYCE sushi I've had in the valley yet. Great prices and the sushi excellent. Quick and friendly service. I would eat here everyday

The service is excellent. I ve been a regular here and I am inlove with their atmosphere. The food is very good and the workers are extremely friendly. I'll definetly recomend this place for anyone. Very satisfied read more

Great food for the price! We had a Tempura roll, Tempura veggies, a California roll topped with Scallops and a Green salad. All very tasty! read more

Great food, but the service sucks. Always busy, but they are always short staffed. Servers need to get a better attitude and understand that service is everything. Tipping is about service. I will continue going back to see if they are getting it right. read more

I have mixed feelings about this place. I have eaten inside and have done delivery. My experience with delivery was great! My Philly roll was even served on ice to stay cold! I also ordered the honey chicken, which was recommended from many Yelp reviewers and for me it was too sweet and soggy; I would not order again. I came back a few weeks later with a friend and ate inside. The place was not busy yet we had to wait for a table, then were seated at a small table that had rips along the seats. This isn't a deal breaker but certainly didn't leave a good first impression. Service was slow, our waiter was very quiet and hard to understand. We ordered 3 rolls (the Gilbert roll, the Vegas Roll and the Philly Roll). The Gilbert roll was outstanding!! I have never had sweet potato inside a roll but it was sooo yummy!! The rest were so-so, nothing great. I did like the fact it's always happy hour so prices were very reasonable! They also do an all you can eat, which I found out after I had already ordered, darn it! I will come back because of the prices and the fact it is so close to my house. Is it the best sushi, no. But it's A-OK! read more

I've gone here multiple times, and every time, the service is fast, and the food is great. There's no feeling of trying to push you out of your seat when you order the all you can eat sushi. Other places seem to try and wait you out with slow service etc., but this place strives to give a great customer experience. The wait staff are nice, and although they may be hard to stop while running around filling orders, they are good about stopping back by once they have a moment. I love their selection of classic and specialty items. Try the quail eggs, they are a fun and tasty palette-cleanser between other orders! read more

Their all you can eat is really good! The one cent corona that comes with it is a nice added bonus. Fish always fresh. Very nice staff. The appetizers are also worth the try, especially the tempura calamari. read more

Great specials and really good sushi. Very unassuming from the outside but always busy. Quickly becoming our go to place.

Pretty good sushi for all you can eat. Little bit of a hole in the wall place. Pretty fast food service. They need to learn how to slice jalapeño. Other than that a solid three star joint. read more

Place is spot on. My wife and I get to go dinners every few weeks. Always very friendly and the order is always ready to go with no wait. I can see they care and I'm happy they are in my community. Keep it going guys... read more

I will never waste my money here again. This is the second time I've ordered and the sushi is mediocre at best. First, I live within 5 miles which is their delivery range. Google Maps says I am 4.3 miles away yet they charged me an extra $2 because they said I was not in their delivery area. Then I realized they had forgotten the hot mustard that I had asked for so I called them and they delivered that but I gave the driver an extra tip since it was not his fault. So that was more money for something that should have been delivered to begin with. Lastly, when I called to tell them that they had forgotten the spring rolls I ordered and paid for, the woman gave me a very half hearted apology and offered me a credit for next time. They can take their credit and put it somewhere that will flavor their food better. The fried rice is tasteless and the chicken is spongy. The sushi rice was not sticky but rather gooey. The tempura was bland and the sauce was completely flavorless. They claim to offer huge discounts on their sushi, but that's because they jack up the price and then cross it out on the menu as if they are doing you a favor. Save yourself money and go anywhere for sushi but this place. And if their fried rice is an indication of the rest of their food, don't bother going there for anything Asian at all. read more

good sushi at a good price. I love the fact that they deliver. I have eaten there a few times and the atmosphere was great. I do delivery a lot just because it's easier. read more

This is my sushi place of choice. I have tried many of the sushi places near my house and the service is awful or the establishment is dirty. Every time I go here the sushi is delicious, the staff is nice, and it is clean. The prices are great and they have a one cent beer special. read more

This is my husband and I's favorite place to go to for sushi. It may not be as "creative" as Stingray, but you can get the staples and specialty rolls. They offer all-you-can-eat sushi, but we've found that ordering off the menu is less expensive because all sushi is HALF PRICE! Yes, it can be busy, but they do their best to get rolls to you fairly quickly. Don't be turned off if the parking lot appears full -- B Dubs is next door so chances are people are grabbing wings and a drink while watching the big game. read more

A Gilbert Gem! Great food, great people and service. The owner is always around and eager to make sure things are the way you want it.

I ususally have a "go to" sushi place I go for dinner/ lunch ...have gone for years to that same location but, lately they have been closing early without prior notice and it is really disappointing to show up hungry and a sign there saying "sorry, we are closing early" or coming in and having the staff (ladies) have a smug look in their face telling you that. The customer service has also declined drastically. (My sister and her husband feel the same way about the customer service and have stopped going there as well)... I love sushi and am very picky about it being fresh and the quality of it... I was sadden that I was going to have to look for a different location for sushi... A coworker of mine recommended this "Orient Sushi Grill", she knows how picky I am about fresh sushi and customer service.... I have been there at least 7 times in the last two months and OMG! I loved it! The sushi is Fresh, the quality is on point and the customer service has been Amazing every time I've gone... this little "whole on the may" may not be as popular as other sushi bars but, it's one of those places you tell your friends about! Absolutely impressed! I have found my new sushi place. read more

I had to come back and give five stars because they deserve it! My only problem back in 2014 was that wait staffs were bad at taking orders. Now that we've been eating here for over two years we got wiser. When you sit down they will give you the menu and two paper order form. One is for all you can eat sushi and the other one is for individual Sushi you want to order. I just write down what I want on the individual sushi form and not even worry about it. I know I don't have to do that since current wait staffs are AWESOME but it became my habit. Now I take everyone there. Lot of our friends are taking their families there for birthdays and well just simple Fridays and Saturdays for yummy lunch or dinner. Their sushi is amazing but you have to try their spicy noodle soup. This winter and spring is way cold for me and luckily their spicy noodle soup is helping me get through those cold weather. Oh and I don't know if the older lady is Manager or Owner but she's super nice. read more

Great little hidden treasure! Great food! Great service! Great prices! The best Chicken Fried Rice! Great staff! Kyle is especially nice! read more

I have dined here several times and always have a good experience. Last dined here on June 5 and had another great meal and excellent service. Their all you can eat sushi dinner special is a great value and the food is always very good. This is one of my favorite neighborhood eateries. read more

$20 all you can eat, pretty good food. The salmon is really tasty and the server me and my girlfriend had was an excellent waiter, one of the best we had. Quick, friendly and he delivered food timely. Overall great food and great environment. read more

We had a girls night out & enjoyed a low key evening. We tried about 10 different Sushi dishes & it was all very delicious. The recommend Toostie Roll that had Shrimp Tempura. The ambiance was very relaxing & fun. read more

I have been here several times for lunch and a couple for dinner, over the past few years, and I have always been very happy. I am not an expert in sushi rolls but have tried sushi rolls in other places and have always felt this place is better than most places I have been to. There lunch combos are also very good. The prices are very reasonable as well. I really feel like I get great value for my money when I come here. Service has always been great too. read more

We have been loyal customers to Orient for the last 4-5 yrs. Until recently we would've given them 5 stars, they barely deserve one anymore. They used to have 3 servers who knew us by name and also had our regular order memorized. The service and food were perfect. Slowly they have all disappeared and now it seems like the servers are brand new each time. I'm guessing the turn over rate is due to the Manager/Owner lady, who is always so angry and rude, speaks broken english which is impossible to understand and has the worst energy ever. We have recommended this place to lots of friends and family over the years because we loved the food, it was always consistently good. Now it tastes different every single time. The service is horrible. They get every order wrong. They don't refill drinks. They don't bring plates or chopsticks, and worst of all they make you wait the longest for the bill! THAT LADY IS RUINING THAT PLACE!! Someone tell her to check out YELP if you're lucky enough to meet her. read more

I found this place a few years back and I must say, this review is past due. I have been on a mission to find the best sushi place that is delicious and worry free of breaking the bank. And this is the place for me! Their all you can eat sushi is the best, somedays the fish is obviously a little more fresh than others but all in all it is still damn good. The service on the other hand....ehhh not so great as the food. The younger servers seem to be a little nicer and attentitive, whereas the older women tend to come off as annoyed or pissed off (especially when you go in a group of 4 or more), so I'm always glad when I don't have them as my waitress. read more

my husbend and I both love to come to here for their sushi. It's soo good!!! The price of course is very reasonable.

this place has been a staple in our sushi restaurants; however, i dont know whats going on after the renovation. went there the other night and the service was extremely slow. waited 6+ minutes to be seated after watching the waiters walk checking on their tables. then when they brought out our sushi they didnt bring any chop sticks. so we had to wait for somebody to walk by to ask for some. to top it off 1 of the 4 rolls we ordered was a little less then fresh. its not good when you can smell your food, especially when your dealing with sushi. we always loved the 50% sushi, which was always good for the price. figured we'd give this place one more chance to see if we will continue to give them our business. read more

This is by far the filthiest sushi place I have ever been in. The sushi 'chefs' do not follow basic safe food practices. The food is mediocre at best. Very cheap, but for a reason. Very low quality. I can't understand how anyone gives it good reviews. The only thing I can think of is that the majority of people giving good reviews either are 'plants' on places like urban spoon and other sites, or they go for the happy hour and don't know what sushi really is. Plants are employee's, owners and such that post raving reviews about their own establishment to boost online ratings. I will never eat there again. I would also be interested in their record with the health department. I would bet dinner for 2 (somewhere else) that they have had some serious health code violations. read more

My daughter and I ordered delivery from Orient Sushi and Grill for the FIRST and LAST time this week. We both ordered chicken dishes and the "meat" was disgusting! The texture, taste, smell, and color was nasty and unlike any "chicken" we've ever eaten! We also ordered what I would call "safe" sushi, aka, California Roll and the smell and taste was horribly indescribable and inedible! I read many of the reviews on here prior to ordering and thought it would be nice to try something different....HUGE MISTAKE! I don't care how many beer specials they have, we will never make the mistake of ordering from Orient Sushi again. PS The only reason this even gets one star is because I had to rate in order to post. read more