Oh rats! Literally…read more I found West Pest on yelp with their amazing reviews. Matt came out and quickly identified where the rodents where getting into crawl spaces under the house. He showed me images and quickly walked me through how he would resolve. I received an emailed estimate. Once I signed the follow up was quickly scheduled. Not only do they secure the access points they return to ensure capture of the rodents. At the first follow up he reported back that the female was captured. I would highly recommend Matt and West West.

This company continues to excel with competent, professional pest control services. They are always…read moreresponsive, pleasant, and easy to work with. Several years in and I would still recommend this business to family and friends.

Super friendly, on time, honest service. Very knowledgeable and helpful. Highly recommend you call…read moreRyan for your pest needs!

I had a rodent problem in our crawl space. I called Ryan and he thoughtfully walked me through the…read moreprocess over the phone. We set up a time and he came over to my house to take a look. Ryan explained everything in great detail and educated me on things like where rodents could get into the house, what they like to eat, the difference between mice and rats (who knew rats were so intelligent), different kinds of traps, etc. We walked around the house and identified spots that should be sealed up. He offered practical solutions like chicken wire and expanding spray foam (typically used for insulation). He asked me if neighbors were setting out poison because he saw several dead critters in my crawl space. It turns out, a week later I did see a poison trap set up a few houses away from me. His down to earth approach on problem solving resonated with me. There's no black and white answer when you have rodents. Ryan was very patient and made sure I understood all of the options. It's been a month since he came out. Since then, I caught one mouse, sealed up the obvious spots around the house, and haven't seen any new activity. If the rodents do come back, I feel much more prepared to deal with it the next time around. If I can't, I won't hesitate to call Ryan again.

Great company, highly recommended! We asked Anthony to inspect our property and he went above and…read morebeyond what I expected. He is extremely knowledgeable, answered all of my questions, and was very insightful. He walked the perimeter, checked the attic, looked for signs of activity, places of entry, and fresh tracks. I greatly appreciate the fact that he was able to recommend another local specialist for an animal that is outside of his coverage. I typically don't write reviews, but I had such a great experience that I wanted to share it as a company with good customer service deserves support.

Anthony is the nicest guy you will encounter. Always comes by when you call. He is focussed on…read moreensuring customer satisfaction and that the problem is solved. Not in it for the money. Thoroughly professional - always comes by when he says.

I needed pest service ASAP and Western Way Termite & Pest Services came thru. Brandon has great…read morecustomer service, explained everything and did an excellent job! Would recommend him. Lorraine K.

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

This is my second time I am using Haderle, and Jon who is the owner/tech has been our go to guy for…read morethe school. I highly recommend this pest control company! Jon was professional, knowledgeable, and responsive from the very first call. They took the time to explain the treatment process, answered all of my questions, and made me feel confident that the issue would be resolved. The technician arrived on time, was courteous and thorough, and treated our property with great care. Since the service, we've noticed a significant improvement and have had peace of mind knowing our school is protected. If you're looking for reliable, honest, and effective pest control services, I would definitely recommend them. Thank you for the excellent service!

Do NOT PAY THIS PERSON IN ADVANCE! He will take your money but will never come back and will come…read moreup with endless excuses at first and then WILL GHOST YOU. Be very careful! At first, he did what he is required to do but once we paid him, and we just were nice and paid for the whole process in advance, he ghosted us. It's not that much money to report him to the police and he did half of the job lol but hopefully you will read this review and just be aware of who you are dealing with.

Noise in the attic, yikes! I'm a renter, and my landlord called Terra X. Kind, polite, neat,…read moreefficient and on time, every time. They found someone to come out and repair entry points, checked and rechecked! My service person just left as there is no more evidence of animal life and I will miss seeing him. What a great person! I would HIGHLY recommend the company!

Brent has been servicing my beach house in Santa Cruz for a while now and always does a terrific…read morejob. There was a rat infestation which is now long gone and he continues to monitor every week that they don't come back. So far so good. Thank you, Brent! Also just met Jay (the gopher gasser) to take care of our gopher problem in both the front and backyards. Looking forward to Terra X's continued professional service. I highly recommend this company. For all your pest control needs.

We had Lauren come by and remove a paper wasp nest. She communicated well when setting up the…read moreappointment, arrived when she said she would, and took care of it with no fuss. She explained the product she used and what we should expect after treatment. Highly recommended.

I had a *terrible* ant problem after moving into my new home. The ground outside was swarming with…read morethem. Lauren came out to treat the property - she came 3 times (I think) to ensure the issue was resolved after I paid the initial fee and I now have recurring treatment every other month. I appreciate she has been thoughtful about the products she uses and where because I have a young child. She also is communicative and reliable and has made the process easy. Very pleased!

Incredible company. Now I see why Termite Biz has impressive scores (5 overall)…read more In less than a week, they conducted an inspection, tented my house, and applied preventative treatment. Special acknowledgement is due to Jerry, Hannah, and Stephanie. True professionals all around -- hard working, diligent, and excellent value.

Prompt, professional, and thorough inspection and service at a fair price. I'd definitely recommend…read morethem to anyone.

Chris does a very thorough job and he follows up...a rare talent these days. I've used him a couple…read moreof times...lots of gophers in my neighborhood. Very happy with the service.

I felt like my yard was being taken over by the Varmint Cong! Sorry, had to do the Caddyshack…read morereference. Half hour after my yelp request, Chris had scheduled and booked with me. He runs a very professional business and set up traps for both moles and gophers in my front and backyard. Now we are in the waiting phase to go to right now to see how many of the guys we get.

Absolutely the most unprofessional and disrespectful inspector I have ever encountered. This…read moreindividual showed up 40 minutes late to a scheduled appointment with no courtesy call, no text, no heads-up--nothing. He arrived, realized he didn't have the access code to enter the property, and instead of doing the obvious--texting or calling to request it a couple times --he left a single voicemail, made zero additional effort to reach out, stayed for maybe two minutes, and then left. When I returned his call (45 minutes later after finishing a scheduled meeting), he immediately snapped, saying, "I'm done. I will not be disrespected!"--then hung up on me. Let's be clear here: he was the one who showed up late, made no effort to communicate past his one phone call, and failed to take even the most basic steps to get access. And somehow, he spins it around and accuses me of being disrespectful? The level of arrogance, lack of professionalism, and sheer incompetence is mind-blowing. If this is the kind of person this company sends out to represent them, it speaks volumes about their standards. I strongly recommend avoiding them at all costs. There are plenty of professionals out there--these people are not it.

FIRST. If you have any issues, call them ASAP. I have…read morearachnophobia so when I saw HUGE spiders at my mom's house, I almost done had a heart attack. I made a mistake of spraying at it thinking I'll kill it, just to see all the other spiders I didn't see coming down their creepy webs. My fingers were on fire when googling for an exterminating company and thank god I called them. Jose came out and made sure they all went to someone else's house so I could visit my mom on a regular basis. The price is good too. It saved me from buying them another house because of me demolishing their home lol. TIP: don't spray at random bugs bc I guarantee that you will anger the rest and call them before your problem escalates. That's all.