Thanks to my man Vladimir, excellent service and knowledge on the products in the store. Will return again to purchase my next mattress.

After spending much time testing out and learning about multiple high-end mattresses at various stores, my husband and I ended our search at the Ortho Mattress store in Culver City.  We tried out all the high-end ones, but we fell in love with the Ojia Luxetop Plush mattress the minute we lay on it.  It's now weeks later and we couldn't be happier with our choice.  As much as we love the mattress, we also loved working with store manager, Vladimir.  He was patient and knowledgeable and went out of his way to help us understand mattress construction and to explain the many advantages of a completely organic mattress.    We highly recommend the Ortho Mattress store, and the deliciously comfortable Ojia Luxetop Plush Organic mattress. Be sure to go on a day when the knowledgeable Vladimir is on duty.   Tell him Miriam & James say Hello!  Ortho Mattress Store 5701 Sepulveda Blvd  Culver City, CA 90230 (310) 915-0098 read more

After several years, I was ready to purchase a new mattress and decided on Ortho. I was greeted by Joseph who showed me available options based on my criteria. So many choices. The Presidents' Day sale was in effect which offered affordable prices compared to other retailers. I was allowed as much time as needed to make my selection. The transaction was smooth and delivery was scheduled within a few days. I highly recommend this retailer for a mattress replacement and outstanding customer service. read more

Excellent store! Very professional, efficient and excellent mattresses. Had a wonderful experience with Vladimir and Joseph. Would highly recommend this place to everyone. read more

Valdamir was amazing & so patient with me while I was deciding on what kind of bed I needed. I was starting from scratch and needed basically everything to get a new bed, he was super helpful, showed me all my options and was genuine and honest! The bed was a bit more pricey then I was originally planning on but he was able to make it a little more manageable, especially with comfort and longevity of the mattress it seems worth the investment read more

Vladimir is knowledgeable, patient, and very friendly. He looks at the big picture and puts the customers at a top priority. The store has the best selection of mattresses. Highly recommend. read more

I came in today to inquire about buying a mattress, and I was pleasantly surprised by how much I learned. Vladimir was very knowledgeable and explained the different comfort levels, brands, foam densities, and the benefits of an adjustable base. Thank you for the valuable information, I will definitely be back within the week before the sale ends. read more

Ortho Mattress - Mattress - Furniture Stores Near Me - Culver City, California

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Amazing service, one of the most comfortable mattresses I've ever owned! Vladimir provided an amazing experience.

Dhaval was an awesome sleep specialist that really gave great info with absolutely no pressure on a sale. Ended up choosing what we liked and he walked us through the whole process. I'd recommend talking to him for your next mattress purchase. read more

Vladimir was amazing!!!! Our family had just evacuated from the Palisades fire, and I was trying to set up temporary housing. I knew we need a bed to get much needed sleep during the stressful times, and we needed one that could be delivered right away. I looked for a store near our rental house and called. We were staying with family 2 hours away, so I asked Vladimir for his suggestions for something comfortable, not too expensive, and that could be delivered the next day. He was wonderful, helpful, patient and kind. We have now been sleeping on the bed he recommended for 12 days, and it has been heavenly- the only true break during many tough days. Amazing for a bed that we never even tried before buying! THANK YOU Vladimir for your compassion. read more

I walked into the store yesterday inquiring about a bed for my new apartment and Vladimir was able to help me out. Very professional and I'm glad I came to this specific store. read more

Paul was excellent: he helped us find the perfect mattress and made the selection process so easy. thank you so much Paul!!!

Had a great experience! Paul helped us out. He is very knowledgeable and knew what we needed.

I went in today with my Husband to replace our 20 year old mattress (I know lol). Michael helped us choose the perfect mattress for our sleep needs. He showed us every option and was really knowledgeable about every mattress in the store. He was even knowledgeable about Sleep Number beds when I asked a question. Such a great experience, thank you Michael. read more

I had the most wonderful experience buying a mattress at this Culver City Ortho. I've been needing a new mattress for a while and I've driven by the store several times before going in. I've gone to several other stores with advertised sales and could not find the mattress I needed or could afford with what they said they had on sale and a few stores had salespeople who wanted to sell me a mattress, any mattress kinda thing and that got real grading, I finally went into this Ortho. My salesperson was Dan -- and he was fantastic! Instead of 'selling' me, he asked all the right questions first about my sleeping needs before showing me anything. After hearing me out, the funny thing was, he showed me one set he thought I'd like, and I did, but before he let me settle on that one, he showed me others--had me try them out, told me about how they were made and why they might be what I wanted. Didn't matter, low price/higher price. I'm a person who likes getting options like that, especially on a big purchase on something I was going to have for a while. It took me a bit to narrow down all the great mattress options available to me and in my price range, and Dan didn't mind. He answered every question I had, he was patient. The bed I chose -- I chose and I am more than happy with my purchase. It didn't hurt my purse, It fit my needs (firm, firm, firm!) -- and I didn't expect all this. Dan threw in free delivery and frame and it has a warranty. read more

I like the customer service I received from the Culver City store. But at the present time I'm disappear the delivery service. They said they would deliver my mattress. Between 4 pm - 8 pm. And call one hour in advance. It's not 7:09 pm. So I guess I won't receive my mattress between 4 pm - 8 pm as promised. They should call and say they are running late. It's called a courtesy call. read more

Today myself & Family went looking for a Mattress set. Well at Culver City store,Ortho Mattress. 5701 Sepulveda and this salesman name Michael assisted us.. He was professional and knowledgeable very much. We did buy the set,and Michael assisted us all the way.. Michael made the difference,with kindness and knowledge of the Mattress. Can't to get it.. read more

Michael was amazing, patient and helpful to find best deal would fit on my bank account. I Was really tankful to him. But when i got home my bf had already bought a mattress as present for our anniversary. Both of us won!! Sorry Michael. Airlom is the best mattress in store read more

I purchased a twin xl bed that came with a frame and box spring in August 2022 and it was delivered August 16th. Everything was lovely the delivery drivers were helpful and friendly. I bought this for my 19yr old son who stands 6'5" weighing in at around 230. The beginning of October he says his box spring bent. Not thinking at first I was going to buy another foundation, but then I thought maybe it's covered under warranty. I called and talked to Linda who then told me it's covered just send her photos to her email. I sent it to her and she said it was stained and damaged which makes it automatically not covered under warranty. I call her back and she says because it was outside its soiled. Then she proceeds to say in all her 12 years she has never seen a box spring break like that so it's not a manufacturer defect. So what is it then??? We barely had it for 2 months, if it's not a defect I don't know what it is. She starts telling me about what breaks which would be considered a defect, but I wasn't trying to hear that. If there was a weight limit then they should've said so. So now I'm supposedly responsible for replacing the box spring? Not so! read more

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First time visited furniture city. I was shocked . they have beautiful furniture. He showed us every option and was really knowledgeable about every thing in the store. Such a great experience, thank you read more

This is the worst experience I've had. I specifically was looking for a firm mattress due to medical reasons. The mattress within less a year has uneven indentations. When I called for a replacement, I'm told that I need to add more money to replace because the sale is only afforded to first time buyers. Paying $3,000+ for a mattress it should be assured that it will last more than a year. Please do not buy from Ortho if you value your health. read more

Excellent service and info from Michael at this location! He was able to furnish be with much needed info for a possible mattress purchase for my Guest Room! Thanks, also, for telling me about The Shopping Pass, which I DID get! Avie Kimbell Los Angeles, CA read more

Short version: Incredible service, quick deliveries, and great prices. An all around pleasant experience. Long version: I purchased a bed right before the Memorial Day weekend. Even though it's a hectic time (since they had a bunch of deals going on), Henry spent the time to make sure I knew all the available options and what would be the right bed for me. I was never rushed, I was encouraged to take my time and test everything out. When I finally did make a selection, it took minutes to complete the transaction. The delivery process reflected the buying experience. They were on time, moved fast, and pleasant to deal with. read more

A pretty big showroom with a wide selection of mattresses and very helpful salespeople. There is a parking lot located on the side of the store so no need to drive around looking for parking. You should be able to find a mattress that suits you. As we walked in, we were overwhelmed with the variety of mattresses and what the differences were. Mary helped us decipher what kind of mattress was best for us. She was knowledgeable, friendly, and very easy to talk to. She knew everything about the different mattresses and what kind of mattress fit our needs (taking into account back problems, etc.). She was comfortable and not pushy at all. We were able to get a very good deal on a mattress and felt comfortable with our purchase. They have a generous return policy and warranty. Delivery was free and the entire purchase was just very comfortable and easy. We will be returning for our next mattress purchase. read more

I had a great mattress buying experience at this store! The salesman Sal was a great help, he was very informative and super patient. If you need to buy a mattress go to this place and have Sal help you out. I am very satisfied with my purchase. read more

I put off my mattress purchase for too long. Big Mike was great. Great personality, funny, yet presented the beds tailored for my back issue. In addition, got my new mattress delivered same day. Thanks for listening and alleviating my back pain. A+ Service ! thank you Big Mike and Ortho Mattress. Ps: love the stache! read more

Never thought I would rate and write a note about a mattress purchase, however, we received exceptional service and it is worth it to let others know of a great experience. Mike, the manager of this mattress store helped me months ago and explained in detail the features of the final three I was considering. He explained the pros and cons of each and I went with one that just felt better in the store. He said the only advantage of the one I didn't go with was that it stayed cooler at night and with the "good night sleep guarantee" I could exchange of not completely satisfied. I always wonders how genuine that promise was and sure Enough I ended up feeling warm at night and put the guarantee to the test. When I went back, Mike was there and was very receptive to my request to exchange and even had me try the one I wanted again to see if I still liked it. He said no problem Abd in fact that it was great sleep that he wanted for customers and that it was not inconvenient at all and that he was happy to exchange at the very small stated fee I. The guarantee. Kudos to ortho mattress for that policy and for Mike and his store for making it a pleasure to do business. Will shop there again next time needing a new mattress. read more

James Mayo was very welcoming when we first walked in! He asked us about any ergonomic needs we might have, and showed us a great model off the bat. We asked about a sale that had since expired, but he immediately showed us to a couple discounted floor models that were exactly what we were looking for AND in our price range :) We were in and out very quickly, and I'm extremely happy not only with our mattress but also with our experience at Ortho! Thanks, James!! read more

I had a fantastic experience at this location. This is my third Ortho Mattress purchase in the last 5 years and I have been happy with the customer service and products every single time. David was phenomenal and I would most definitely recommend Ortho to anyone whose looking for good quality at a fair price! read more

Great mattress store. David and Sal were very helpful in helping find the right bed for me. Got a same day delivery as well. Be sure to check this place out if you are looking for your next mattress purchase. read more

Ortho Mattress - Beds everywhere! - Furniture Stores Near Me - Culver City, California

I had a great experience today with Michael! He was very knowledgeable and attentive and I didn't feel as though he was being too pushy. He treated me more as a friend and I found that extremely helpful while looking for a good mattress. The sale took all of 15 minutes, thanks to Michael, he's great!! read more

Salvador was helping me pick a bed today and he was extremely helpful! Ive never purchased a bed before and needed a new one cause my old one was cheap and awful. He walked me through beds within my price range (between 600-1000) and we ended up finding a clearance bed avant gx firm which is a memory foam bed with gel. It has free delivery which is super convenient. It also comes with a box and he even threw in pillows and the wire frame. Im super excited for my new bed! Couldnt be happier read more

Recently bought a mattress here on their Memorial Day sale weekend. Had a very good experience at the store, and spent lots of time trying out the different mattresses. They let me rest and weren't pushy or hovering, which I loved. The 4 star reason isn't technically their fault, but the mattresses I bought is definitely being returned after the required 30 day trial period. It is way firmer than the model that was on the floor, which is to be expected, as the floor model has had plenty of people jumping on it, but it immediately felt so much harder than the one in the store. I've been sore waking up every morning since I have gotten it. I also didn't notice in the store, that the mattress is super deep, and that coupled with a normal box spring, the bed is so tall! I didn't even think to ask about getting a low profile box spring when I was buying it, as this wasn't mentioned as an option, but I wish I had asked. Overall though, a really great and easy buying experience! If my bed doesn't start to feel softer soon, hopefully swapping it out is just as easy :-/ read more

Came in here to purchase a mattress and found exactly what we needed with the help of Michael. He wasn't pushy in the slightest, but he gave us the facts and left the decision to us. Great prices, especially during the sale, and we were in and out in half an hour. Oh, the pillow you get with the review isn't too bad. read more

We came in late on a Sunday and Michael was super patient and helpful. He didn't try to force us into the most expensive mattress, but instead listened to our needs and helped us find a great mattress on sale. The mattresses can be delivered within 24 hours, which is great because JCPenney across the street told us it would take 2-3 weeks. The mattress hasn't been delivered yet because we haven't yet moved in, but so far, it's been a 5 star experience. One thing I don't like about this place is that they cover the prices on the mattresses, so you have to flip a flap up to comparison shop (makes it hard to price compare). Updated after delivery: They also failed to deliver the mattress encasements we ordered both times they delivered the mattresses, so my boyfriend had to go pick them up. They give you a free pillow if you write a Yelp review, but it doesn't have to be positive. read more

Ortho Mattress on Sepulveda is the best store. I've purchased at least two beds from them and they have never let me down. Their customer service is beyond excellent and the time that they spend with each of their clientele is amazing. read more

We walked in 10 minutes before closing not having any idea of what we were looking for. Michael was very patient with us and didn't seem to mind staying past closing, though we felt bad about that! We initially were not very interested in memory foam because we had heard that it's easy to overheat, but Michael explained that the newer technology is a lot better and encouraged us to try it out. We appreciated that he wanted us to make an informed decision instead of making a quick sale. We ended up going with one of the Ortho brand memory foam mattresses. Delivery was a breeze. Thank you, Michael! read more

Great selection of mattresses and knowledgeable, friendly staff. I highly recommend working with Danny who helped me choose the perfect bed. He listened to what I was looking for and matched the perfect mattress accordingly. He did not up-sell me on an expensive mattress, in fact, he recommended I buy the mattress Ortho manufactures- which I did. They have great prices! He was honest and weighed the pros & cons of the various mattresses. They offer free delivery and free hauling of my old mattress. My sister had previously bought her mattress at this exact Ortho and had a great experience. I will gladly recommend this Ortho location to friends & family. read more

Very nice purchase experience. Michael, the store manager, is excellent, personable and knowledgeable. Calm but attentive, we felt good about buying here. The manager listened and helped get us into a couple different options we loved and then left us alone to mull them over. Nice experience as he showed us similar feeling mattresses at different price points. We are getting our bed delivered today! read more

Michael was the absolute best! He totally took the time to explain everything and gave me tons of space. No "salesman" energy, just upfront and down to earth. Totally appreciated that. Got to lay down on several mattresses and was impressed by the variety that they had. Also, the whole vibe of the store was pretty chill with great jazz music playing. Definitely check out this store for your mattress needs! read more