Great customer service and very diligent and quick at repairs. They were able to fix a problem that…read moreno other elevator company could fit could Highly recommend!

We've been working with 24hr Elevator for years, and they continue to exceed our expectations…read more Their pricing is always fair and transparent--no surprise add-ons or unnecessary charges, which is incredibly rare in this industry. We initially brought them on for one property, and because of their reliability and consistent quality of service, we've since expanded to using them at two additional properties as well. Their team is professional, responsive, and genuinely committed to keeping our elevators running safely and efficiently. It's been a true partnership, and we highly recommend 24hr Elevator to any property owner looking for an honest and dependable elevator service company.

I am the HOA prez for a small, building. Jerry at Elevator Professionals rescued us from a very…read morebad situation, saving us at least several tens of thousands of dollars on our recent elevator modernization, and it might have been a lot more if we had signed the first contract that was offered and they had exercised all the options in it. We were being skewered by the elevator advocate we hired. Our then Property Manager seemed to be in cahoots with our "advocate" to raise the price by non-competitive bidding and allow us to believe the high cost was due to the tariff on China at that time. I was advised by another, former HOA Prez to get a separate bid from Jerry at Elevator Professionals. I had some doubts, at first, but I checked him out and he looked great. I also checked the companies providing his equipment in the trade journal, Elevator World, and it looked great also. These are American companies. Jerry's proposed equipment was made in the US and Canada, not in China. The tariff was minimal for some assembly in Mexico. I talked to two references, also, and they checked out. Jerry gave us options on how we could save money, while others gave us options that would require spending a LOT more money. He finished the work ahead of schedule at a very good price. Our elevator now runs perfectly. The residents are delighted. I found Jerry to be an honest businessman who cares about his customers, in a sector that is generally not so honest, and that is putting it mildly. Some of the others are like used car salesmen on steroids; buyer beware!

Seriously the best. We had issues for MONTHS in the building and no other company could fix the…read moreproblem. Along came Elevator Professionals, and I'm glad to say that the elevator drama is now in our past. Thank you, thank you, thank you.

Our first quote from this company, was upwards of $40,000 to repair our residential elevator. We…read morewere astonished! Then suddenly, the quote came down to $2,500. (quite a far cry from the original price!!!!). Once we agreed to the reasonable $2,500 price, it took us almost 7 months to obtain a service appointment, only to have it canceled 3 times. Obviously, we have decided NOT to do business with this very unprofessional company.

From the owner: Welcome to Advantage Elevator – Residential Elevator Services, the leading experts in residential…read moreelevator services and commercial elevator services in Orange County and San Diego. Our commitment to excellence extends beyond providing high-quality elevators; it's about ensuring that every installation and maintenance task is carried out with unparalleled professionalism and attention to detail.

Installed our new elevator (2) years ago. Have provided great service. The elevator works great…read more We have had no issues. We did have a one-time user error. It was handled over the phone by office personnel. Staff are very knowledgeable, courteous and on time as scheduled. Several neighbors have had elevators installed by other companies and have had numerous problems. We were so happy we found Vertical Transport. Thank you, Craig, and staff.

Great service. Friendly. Dependable. Our elevator runs smoothly after being serviced.read more

I needed and inspection for insurance purposes and they came down to finish the inspection in less…read morethan a hour.

Absolutely love this company. We have been through several elevator companies that service our…read moreresidential elevator on our oceanfront property. Most other companies, nickel and dime us... Roys Rise is very fair and honest in the services that they provide. They were able to fix our elevator for $1200 when multiple other companies bid us $10,000 plus.

Elevator was out of order. Very friendly knowledgeable Prompt…read moreresponse . Clear communication

Atlas Elevator is completely unreliable, non responsive, Incompetent, and a sad disappointment…read more Many hours on site did not resolve our inpperative elevator. I do not recommend this company.

Great place for handicapped mobility needs. Helpful staff. I bought a new mobility scooter that…read moresuited my needs perfectly. A little hard to find and tucked away in a strip mall but worth it.

UPDATE: 5/30 I spoke to Lifeway, again. While I was on hold, the representative did not have me…read moremuted. Turns out, there is in fact no ship date noted in their system, another lie. Furthermore, "the $2000 is off the table, Eric definitely won't accomodate that unless they remove the Yelp review". A lot of "I told her we need to stick to the contract" statements were made. Lifeway lacks integrity, honesty, and sensitivity to our circumstances. I don't understand how the leadership of a company (Eric) can have such blatant disregard when we are neck deep in grief. I've been in communication with Bruno the manufacturer. I'm going to clarify whether this order was in fact placed on hold on 5/28 per our request (and verbal confirmation from our Lifeway rep Gio). 5/29 RESPONSE TO ERIC: These were the strange alternatives given during my follow up call with Lifeway today, and is a change in story after the initial conversation with Lifeway documented below. While I understand the custom nature of this product, the manufacturer has NOT completed the product. My family member (whom the lift was purchased for, and your team was well aware) has passed away and we are heartbroken. It's disappointing that Lifeway is choosing profit over ethics, especially when Bruno the manufacturer is in full support of the refund. Lifeway's lack of sympathy and condolences is clearly reflected in Eric's response; there is blatant disregard to the circumstances during such a tragic time in our lives. 5/29 ORIGINAL POST: At this time, I cannot in good conscience recommend this company. A stairlift was ordered for a family member, and sadly that family member has now passed. Bruno (the manufacturer) has not completed the product. It is still in production and has several more weeks of expected construction. I immediately notified our Lifeway representative Gio of the deceased family member. The next day, Gio called me to tell me that while he was able to pause the order, but Bruno the manufacturer was unwilling to refund the product despite not being fully made, and therefore the only 2 options would be to forfeit the $10,000 deposit in totality (and forfeit the product) or pay the additional $5,000 for a product that is no longer needed (and not yet made). I reached out to Bruno the manufacturer directly. They were very surprised to hear this, supportive, and created an escalation case immediately. I notified Gio that Bruno would be in touch due to the escalation case. I asked Gio at Lifeway, if Bruno was willing to complete a refund, would Lifeway honor this as well? Gio then gave me several strange alternatives, changed the initial statement and also said "hypothetically we can enforce the contract". I hope that Lifeway, as a business, will do the right thing for the customer and not proceed to financially damage a widower in grieving... especially when funds from the initial deposit have not been fully used by the manufacturer.