We just bought a used Gold Certified 2023 Toyota Prius from Penske Toyota in Downey and got a great…read moredeal on a low mileage super clean car for my wife. Our sales rep Ruben Bustamante was super professional and easy to work with, Tony the Manager worked some magic on the numbers and Sergio in finance was a straight shooter, no hustle or bs - he wrote the deal as was agreed upon. All in all, a great car buying experience - plus we were done and in our new car in less than 2 hours and my wife loves her new car. We drove to Penske from Venice after visiting several dealerships and it was well worth the trip. I highly recommend stopping by if you are looking for a new or used Toyota. I'd give 6 stars if I could

I've been coming to this location for a while and have never had any issues, which is why I feel…read moreit's important to share this experience. We came in for an oil change shortly before closing. I completely understand that it was later in the day, and I would have had no problem being told to come back another time. However, we were still accepted for service by Nancy Velasco and told the car would be ready in about 40 minutes. When we returned shortly after, we received a call by her asking where we were, and the tone felt unnecessarily passive aggressive. From the initial interaction to the follow up, the communication came across with an attitude that didn't feel welcoming or professional. I also spoke briefly with a manager, but the concern seemed a bit dismissed, which was disappointing. I truly understand that working with customers especially close to closing can be frustrating at times. But a simple, polite response goes a long way, especially for returning customers like us. Overall, I still value this location and the service I've received in the past, but I hope this is something that can be addressed moving forward. I would hate to come back and see her with the same attitude. A little kindness and professionalism makes all the difference

Five stars isn't enough for Cindy and Jose at Downey Hyundai! We originally came from Riverside…read moreHyundai after a negative experience with a salesperson left us feeling uneasy. By the time we made the drive to Downey, we were completely overstimulated and exhausted. The dealership itself has an amazing energy--great music and a fun vibe--but we were overwhelmed. Enter Cindy. She literally felt like an angel stepping out from the back. Her presence instantly brought a sense of calm. She was remarkably patient, actually listened to what we needed, never rushed us, and seamlessly pivoted with us every step of the way--all while keeping a warm, reassuring smile. Jose and the rest of the staff were just as incredible, taking total care of us by making sure our phones were charged and keeping us supplied with water and snacks. We felt so valued and completely at ease. It's no mystery why Downey Hyundai has such high ratings. If you want a stress-free, compassionate car-buying experience, ask for Cindy and Jose!

Personally, I had a good experience here at this Hyundai dealership. I came here for a full…read moresynthetic oil and filter change using a promo I found online. $59.95 out the door plus taxes and a 3% credit card transaction fee, which is better than all the other competitors. Initially, other dealerships quoted me $139.99, which is insane, right!? I would definitely come back here for maintenance whenever they have a really good promotional deal. Their website also says they will match other dealership promotions, so that's a big plus. While waiting, they have a decent waiting area stocked with coffee, a few chips, and, to my surprise, donuts. I came in at 6:30 AM and had my car done and picked up by 7:50. Fast and efficient service without any crazy sales pressure.

Terrible service. Just feels like a front, no personality, they are clueless to info on the cars…read more It's more like if you want it buy it. Doors were always locked and no sales people. Looked at me like what do you want. Twice I've been here for a car I was interested in and the same thing. Avoid this place is my advice, they might be buying cars with bad conditions and fixing them enough to sell them

TERRIBLE customer service…read more I had tried numerous times to get ahold of a sales rep. They kept telling me someone was going to call me back, and no one ever did. I finally got ahold of someone after some time and discussed the price of a vehicle. Being that I lived 1.5 hours away and the vehicle was overpriced to begin with, I was very upfront that I was only going to drive down if they were willing to work on the price. The sales rep Clara said "yes we are able to work on the price" to which I asked her to please double check with her manager and let me know ahead of time if they aren't so that I didn't need to drive down. I never heard back from her again. We tried calling days before the appointment and again, we weren't able to get ahold of anyone. When we finally did, we were told Clara was going to give us a call back. No call. Fast forward to the appointment with Clara. We arrive, the car supposedly isn't even at that lot. Then Clara has the audacity to say that they are only going to drive the car over if we're okay with the list price because they are not coming to come down at all. Unbelievable. Don't waste your time with these people. They have no concept of what customer service is or how to conduct business. We should've seen how unresponsive they were from the get-go as a big red flag.

We had a wonderful experience with Wendy. She was communicative, answered all of our questions, and…read moregave us the space we needed to be thoughtful about our purchase.

The guys at Champion Jeep in Downey are the best. Julio was the best car salesman I have ever…read moreencountered. We had shopped around at another Jeep dealership and ultimately chose not to go with them as they had such poor customer service. Julio made our experience spectacular at Champion Jeep - he was super responsive, accommodating, and worked with us to get the best deal - he genuinely cares about his customers! We were so impressed with his service and have already recommended the dealership to our friends and family. Will 100% be returning in future!

I was looking to buy a specific vehicle which Car Expo just happened to have, so I went in for a…read moretest drive. Upon arrival I was greeted by Freddy, he seemed very nice and polite, he answered all my questions. The car itself was clean both inside and out. It drove great, and there were no noticeable issues from the interior, no leaks under or around the engine bay, and no dents; pretty suite for an older 2012 model. Freddy and the staff was nice, I have no complaint. They worked with me and my bank even though my bank (a Credit Union) was making them run through hoops. In the end I am very happy with the car I purchased, the staffs friendly service, and the staffs willingness to work with me. Thanks to Freddy and Jose for making my car buying experience a good one. Would recommend this place.

I reached out from an advertisement, that simply posted a downpayment, I asked what was the actual…read morecost of the vehicle. The sales person Freddy refused to give me a price and said come down here and provided an address. Literally can't get a price without an hour drive. Should be against the law.

Did a thorough pre purchase inspection and gave me honest feedback and advice. Really appreciate…read moretheir professionalism.

So I got a quote from this place and was doing everything via text. Let me tell you guys about the…read moresmooth experience I have and how attentive their employees were. I believe his name was Lozano( sorry if I got it wrong) and Anthony. They fixed my car no issues and had it up and running in no time. They were very professional and even washed by vehicle prior to me picking it up. I highly recommend them and they are extremely affordable. Don't hesitate to give them your vehicle. Best part. No check engine light lol. The warranty they offered is just a plus!

I've been coming here for years and the device is great. Saul Munoz has assisted me the last few…read moretimes I've been there and he's always super nice and very informative. Will keep coming back!

Great service from George and Issy! Definitely recommending them any family and friends that need…read morea new or pre owned car!

I honestly have nothing bad to say about this place. The owner is such a genuine, nice, down to…read moreearth guy, and you can tell he really cares about helping people. He was very understanding of my situation and helped me get out of a tough spot when I really needed it, and for that I'm truly grateful. I came in not knowing what to expect, especially with my credit situation, but he gave me a chance and worked with me instead of making me feel judged or pressured. I walked away honestly surprised and extremely happy with how everything worked out. If you're looking for a good, reliable car and want to deal with someone who is honest, understanding, and actually treats you like a person, I definitely recommend giving this place a shot. Even if your credit isn't the best, just go talk to him and see what he can do for you. You might be surprised, because I definitely was. I'm truly thankful for the way I was treated and for all the help I received. I would absolutely recommend this place to anyone looking for a car

Greg and his wife at Sidney Auto Sales gave exceptional service. My boyfriend and I first came to…read moreGreg in March 2025 with only a down payment and bad credit. He still took a risk on us and sold us a great conditioned Nissan Altima with a brand new engine and transmission. The car ran amazing and was reliable when we needed it most and only had one car to share. He was patient with us and helped us at a time we needed it most. We unfortunately had an accident that totaled the car and we just happened to be lapsing in insurance that one week it happened and because of this (even though we weren't at fault) we have had a legal case that has taken more time than we would have liked. We've been consistently working with Greg during these unprecedented times and making sure that our debt from the car is being paid and taken care of. We have had nothing but a patient and honest time with Greg and defintely would recommend working with him if you need a car for a good deal. Greg does not go back on his word, whether that be the warranty, pricing, etc. Just don't try to advantage of him because at the end of the day this is a business as well. He is an honest businessman regardless and his wife is always so helpful and patient as well! Definitley would recommend Sidney Auto Sales if you are someone with little or bad credit and want a good used car! They have a wide selection and I went with a Nissan Altima because that was my preferred car. His inventory changes often as well so you can check back in weekly if you ever are looking for something specific. Thank you Greg!

Came in here with no credit and ZERO down payment and they worked with my situation. I got an…read moreinstant approval. The workers and finance team were very helpful and explained everything to me. I left with my new 2023 Toyota Camry and have been very comfortable. They treated me like family. I recommend anyone in a tough financial position to go to Reyes Auto, they will hook you up!

I don't know what to say I can't find a reason to give more than two stars. I will say that the…read morelady was very nice in my dealing with her on a 2013 Chevrolet Cruze. But the problem is it doesn't look like a legitimate business, because when I took the bus pass there the car was gone and I only saw two cars no three cars in the parking lot and I thought what kind of dealer is this. So how can I recommend a car dealer that has fewer cars than most people do in their driveways. Again the lady was very friendly though there's just no inventory to speak of. And she can reply if she wants but I don't really have anything else to add and I don't have any rebuttals it's just what I saw.

The work they do is amazing . This is the second car I take there and you can not tell anything…read morehappened to either one of them. Very good service , they keep you updated . Fast service

I came here to get my car fixed after an accident, and they were super helpful and reasonably…read morepriced. Steven constantly kept me up to date with the progress on my car. They also welcomed me to come check on my car any time I wanted. I am very pleased with my experience here!