I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would…read morerandomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith. I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them.

This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

TechCare provided great service! Ray fixed my laptop that had some issues. He explained everything…read moreso I could understand it. Ray even cleared up some other issues he noticed on my system. Best of all, TechCare is extremely affordable. I highly recommend TechCare!

1. They do not use genuine Apple parts as claimed. The replaced display is really dim, has a green…read morehue, and flickers as compared to genuine Apple screen. 2. True Tone is not available with their after-market screen. They did not tell me this beforehand. 3. The repair person, Alex, threatened me multiple times to take away my computer while I expressed dissatisfaction with the new screen. In addition, he made me feel physically endangered while I deliver and pickup my computer at his home office. He loves to brag about his experience and gaslight customers when his work does not follow through. His ego is too big for the quality of work he does. As we can see in the other comments, he likes to threaten his customer, such as suing them for leaving a bad review. 4. In the end he put back my old broken screen without my permission, and refused to refund me the full amount.

MacFixed took care of my computer day of- fixed the screen which my dog had bit! Parts were ordered…read moreand the computer was fixed within a week! Great communication and quick turnaround. Would go to them again. Thank you!

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get…read morethe fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian

They fixed my daughter's laptop. Dropped it off Monday & it was ready by 1pm Wednesday. It was $309…read morefor the repair & installed new hard drive. BTW, it's in the same complex as the taqueria (across the street from Goodwill). If you blink you'll miss it!

Mike and his staff have been assisting me since I started my business 39 years ago, and now as I…read moremake the transition into retirement. I find it such a relief to know I can call someone who knows my system, knows and advises on the products I need (from software to hardware). At times I need a home visit, usually they can log on and solve my problem. Sometimes I can take my equipment by their office. Their prices are reasonable for the convenience of someone who knows my needs, consistently over time. Their advice has been consistently accurate and helpful. I have tried others (and they they have advised me to go to Office Depot when that was the better option. They were helpful too). I go back to Mike for guidance and answers.

My Mother's desktop computer had "died", and refused to power up. I called Pro-2-Call, as they are…read morelocated close to my Mother's home, to ask about whether it was worthwhile to bring the computer in for repair, pricing, etc. Before bringing the PC to the shop, Mike advised me to try a simple protocol that might solve the problem. Sure enough, the solution worked like a charm, and my Mother had her computer back. Mike was a pleasure to speak with. He generously shared his knowledge at no charge to help his neighbors out of the goodness of his heart. I recommend this shop enthusiastically.

Great customer service. They had helped me to recover the DVR password even though they were not…read moreunder any obligation to do so. It's great to know that businesses like My Network Solution still around

Len recommended another router which would serve my needs better and he helped me install it today…read moreover the phone. We checked all my devices that rely on Wi-Fi and he straightened out some printer issues I was having. Everything is working great now. I highly recommend Len.

I called because I was looking for a monitor for my son who needed it for college. They informed…read moreme very quickly that they do not sell monitors. But the gentleman that I spoke with was kind enough to spend about 15 minutes of his time telling me about his experience with monitors and what to look for. He recommended a couple and we went with one of them. My son is super happy. Although, I did not require there services, the staff was super helpful. I am sure they are great with their "paying" customers. If I need any computer repair, I will certain call them first! They seem super in to what they do and definitely care about customer service! Good job, Guys!!!

Macbook Pro 2017 Screen Repair…read more My computer screen cracked underneath the glass, resulting in blacked out sections and a lag. I went to visit Justin & Eric as my laptop became unusable. The staff here are super knowledgeable and transparent. They gave me their diagnostic & looked up the estimate cost within the first 3 minutes. Screen repairs are normally pricey so they warned me & continued to reassure me that it was fine if I needed to think about the price if the repair before I commit. Repair estimate: $530 Dropped-off: Monday 11:00 AM Ready for pick-up: Tuesday 12:40 PM Picked/up: Wednesday 4:00 Actual cost: $530 Overall super transparent and speedy :) I would definitely come here again (but let's cross fingers I won't need to...)!

My Lenovo laptop went kaput and I was looking for a place to repair it. I remembered Click Away and…read morerealized they have a location on Winchester at Latimer so I called them. The professional representative was eager to help with anything and ensured a free diagnostic.. I totally understand the need to charge for more in depth diagnostics. I am appreciative for your honesty. I hope it won't be a major fix but if it is I am prepared for the outcome and trust your knowledge and recommendations. I used you in the past but the location on McGlincy was out of the way. Now I am happy you are in the Downtown Campbell area . I will be happy to update my review after the diagnostic and even if I don't have it repaired I will work with you and hope to find a good laptop with all my specifications. Remember you should always have a phone number of a reputable repair shop that has remote service available. Patrick called me and said it would be $200 for advanced diagnostics and he suggested to go along with it rather than buying a new laptop. This is always a good question to ask is it worth fixing?

My Nintendo Pro Controller NFC reader (for amiibo) stopped working and Nintendo basically told me…read morethey wouldn't fix it. I really do not want to treat electronics like they are disposable so I searched for a local repair on yelp and found ClickAway. Pros: They responded to my query right away (I sent my request after close and they got back to me asap the following day) They were polite and professional and asked me to bring it in for a free diagnostic so they could see exactly what it needed and if they could fix it. They had a 24 hour turn around, which they stuck to. Cons: They were not able to fix it, because Nintendo just isn't making the part available. (not taking a star off for that, cause that's on Nintendo) The ADA spot in the lot is on the the opposite side of the building from the entrance, The only reason I am not taking a star off for that is the way the closest spots are aligned in a steep stagger, it still leaves room to wrangle mobility aids in and out of the vehicle. It would be nice if one of them was reserved for ADA, because the building is long and the walk from the ADA spot to the front door is a bit of a haul if you are walker-ing or walking with a cane. Over all the crew was really professional and helpful, and I plan on taking my other tech issues to them in the future. HIGHLY recommend them. One tip though, Google Maps is not giving accurate instructions (at the time of this review) on how to get to them. They are going to try and make you make the world's dumbest u-turn, so for reference, it's across latimer from the KFC on winchester, and the lot entrance is to the left of the building as you face it from winchester, it's small and easy to miss, so be careful.

Russ, Technical Master from Kongra LLC updated services on my GE refrigerator & dishwasher…read more - He arrived within 8 minutes of being called. - Russ was polite & respectful of my home by removing his shoes - He replaced a water filter in my refrigerator - Russ finished by checking the dishwasher - Russ charged a fair price before leaving. - I highly recommend Russ at Kongra LLC. Russ is excellent!!!

Russ came at 6:55. Spent 2 hrs reading the manual and trying to diagnose the issue. In the end he…read morewas not able to diagnose the issue. STILL DEMANDED HIS DIAGNOSIS fees. We had an argument. I told him I would report him to Yelp. He said he would put in 10 fake negative reviews to my place of business if I reported to him. I found him through Yelp so it's my duty to report a bad experience so

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.