By far the best service ever!!!!! ANTHONY was amazing and had good food and alcoholic beverage recommendations. And my host Jason was very understanding to my seat selection requested. Will for sure come back FOR THESE TWO & will tell others to request his service when coming!!!!! MANAGERS GIVE THEM A RAISEEEEE OR MORE SHIFTS. read more

First and foremost our server/bartender was amazing! Our food was mediocre, I'll blame us for not reading lunch size on our prime rib sandwich which was 1/2 of a sandwich. We were never offered they're delicious bread and butter. And last the bathroom smells of sewage problems!!! read more

Outback certainly does not deserve 5 stars BUT... my sandwich and fries were served hot and delicious apart from the tomato which i would've liked to put on the sandwich and the servers were a little annoying with their calling everybody "boss"... from what i can tell the biggest problem with these restaurants is the home office, the headquarters. most of the staff is obviously working their tails off to give their best service but that does no good if they're not supported by the big mucky mucks with the needed cash! see the photos i will post. the upholstery in the booths is disgusting. the kitchen apparently doesn't respect the brand because they send food out with a dried out, almost WHITE in color tomato slice! IF they felt respected they would in turn respect the quality of plating. I BLAME OUTBACK HEADQUARTERS not the hard working individuals busting their humps to get a paycheck. read more

Outback Steakhouse - Steakhouses Near Me - Burbank, California

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Had gone to the Outback location in Buena Park & it was fantastic so thought we'd have a nice dinner out at the one in Burbank..what a disappointment.. 1) upholstery on many of the seats is ripped..could be forgiven if food was good, but.. 2) ordered steak medium, the edges were medium but as I worked my way in it got dryer & dryer..manager came at the end of our meal. Said 1st it was because it continues to cook even after it's off the fire (I didn't eat fast enough I guess) & then that I needed to say earlier & I'd have gotten a new steak. No offer to take anything off the bill. 3) the $17.00 prime rib sandwich - you'll get more meat on a subway sandwich & it was soul less. On the good side 1) wedge salad was really good 2) twisted rib appetizer was fabulous Will not go back to this location at least..not good! read more

Oh my my my the chefs here three thumbs up it was my first time ever and the waiter Rick was so delightful and apologetic for the wait we didn't even remember !! Lol with how kind he was and and so proper. We ordered well done steak and lobster and wow we don't regret it !!! Also this gorgeous tall Russian lady took photos of everyone and gave us a photo gift from here so thank you to the manager who also made this available and komplimentary and whoever made the butter sauce for the lobster surprised me !!!! I loved the ambiance w how dim it is in there. The only thing I would add is music it's a bit too quiet but once to start munching down you will forget ! Anywho thank ya Rick and management and the chefs and sweet host who wished us a great day ! First time ever here and forever my spot now :)! read more

I recently had dinner with friends at the Burbank location. The service was great, the server was excellent Helena Lockhart. She was Friendly, Funny and efficient . read more

Stopped in to check on my local restaurant and wanted to enjoy their patio experience. We met some very nice people while in line so this made our 20-minute wait very enjoyable. I ordered a sirloin 9 oz sirloin that was cooked Med-well. It was tender and still a bit juicy. I mostly wanted to enjoy their Margaritas and Mai-Tai's. their drinks did not disappoint either. The broccoli was cooked right, still crunchy but not dry. Our server Chris was always checking in to make sure we were satisfied with our meal and drinks, Every employee that walked thru was ready to assist us however with any request no matter how slight. Love it when a team comes together. read more

Outback Steakhouse - Patio dino g - Steakhouses Near Me - Burbank, California

I'm from Australia and I'd discussed Outback Steakhouse with him a number of times as I was intrigued as to what made it an 'outback' restaurant. We arrived on a Sunday around 7:30ish and there was a little bit of a wait so we found a spot at the bar and ordered some drinks. We both got a sangria with red wine - it wasn't too bad. Pretty run of the mill sangria. We were seated around 15-20 mins later. I'd heard so much about the Bloomin' onion so we ordered that straight away while deciding what else we wanted. When the onion arrived our server said it was unusually small and sent out another free one - we definitely didn't need 2 onions!! The first one was a little more oily and over cooked, the second was better but we couldn't get through both. Our entrees we went with the Ribs with a side of broccoli and Alice Springs chicken with a baked potato. The ribs were cooked well but the broccoli was covered in something - butter and kinda sweet. I don't know but it was not nice at all. The chicken came out on a small plate and wasn't presented well and didn't look super appetizing - it tasted alright though and the baked potato was a highlight on the side. Overall the experience was ok, wouldn't rush back but the Bloomin onion is worth a try read more

Outback Steakhouse - Bloomin' Onion - Steakhouses Near Me - Burbank, California

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HORRIBLE!!!! We got a text at 7:33pm that our table was ready and we finally got our food at 8:50pm. I asked for a manager at 8:35 and we still waited 15 minutes for our food. My shrimp came out cold, I told the server Heather that it was cold and that I didn't want it. She took it and that was it. Didn't apologize or nothing. There was broccoli in my iced tea that she brought me. My kids were falling asleep at the table because it took so long. Horrible service. The manager Christian tried to help, but it was a lost cause by the time we let him know what was going on. read more

The Shrimp, the steak, the atmosphere! Oh where to begin..? If the end of the dance features dinner at The Outback then I'll definitely go Waltzing Metilda with whatever beetlebong they want, be it Mel Gibson, Paul Hogan or Margaret Court herself. The food is simply to live and let die for. Although our server wasn't from Australia, we'll take Jan over Olivia Newton John any day, she was wonderfully helpful and attentive to any and all of our Australian culinary requests. So throw another shrimp on the Barbie so long as it's steering next to an Outback 9 ounce cut of filet mignon because at the Outback the food maybe from down under but the taste is out of this world! read more

Outback Steakhouse - Steakhouses Near Me - Burbank, California

My last visit to this outback left me unimpressed. Ambiance 0, Drink 1, food, 2, service 2 ugh. They sat us at that one table that no one wants the one by the door. I was cold the whole time. Pina colada was nothing but a flavorless ice smoothie. Chicken on the barbie was brought without barbecue sauce and it was undercooked. I sent it back and they brought the same tough hard chicken. I took it home and tossed it away. Waiter was polite when taking the order but he never checked back on us. At outback, they dont believe in prebussing your tables so you will sit there with piles of dirty plates. Very disappointed on their service read more

I attempted to order over the phone 3 different times, all three times I waited over 6 mins on hold to try and place an order, after, I gave up and just ordered online instead. My order was estimated to be ready at 2:18 pm. At that time I had shown up and parked in the "take away" spot. Had no one come out until 2:39 asking if I was waiting for an order which at that time, I had told the man my name for the order, another 10 mins went by and nothing... I got tired of waiting in my car, got out and still waited more time until someone assisted me and handed my order to me. So your telling me my order was ready this whole time but no one came out to hand it to me? I thought that was the whole purpose behind "take away" orders?! I was also confused on why the the man came out asking what my name was and if I was waiting for a carry out order if he never intended to bring my order out, smh... usually service is great here! They must have been super short staffed perhaps? No complaints on how my food tasted though, that part never disappoints. read more

Such a great visit after a long day at Universal. Our server, Keith, was polite and very accommodating and knowledgeable regarding our table's dietary restrictions. The quality of the food was amazing, both the steak and chicken were tasty. read more

While visiting Burbank, we had dinner at Outback Steak House. There was a 20 minute wait, so we decided to have a beer at the bar. Bartender was attentive, great selection of beer. Our table was actually ready in less than 10 minutes, which is always a plus. Service was great! Friendly and on top of things. We each had the French onion soup, excellent. We shared the coconut shrimp, some of the best I have ever had! I would have given this a 5 star rating, but we visited the restroom before leaving. The restroom was in need of some cleaning, for being a Monday night, it was pretty gross. Seemed strange since the dining area was so clean. read more

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Food was great . Waiter was friendly . We had a nice New Year's Eve dinner . Nothing to complain about

I just had a really good meal, because after sitting for more than a few minutes unacknowledged, in a fairly empty restaurant, my son and I got up, left and went to Blaze pizza. I'm sorry I wasted my time going into Outback. I certainly won't again. read more

Great food and service as always. My only problem was trying to order online for curbside pickup. Every time I tried to type my cvc code it wouldn't let me. I tried the whole credit card number and it wouldn't take the either. Called the restaurant and while placing an order with them, I got the following message... Thanks for placing your order with Outback Mate! To pay, use this link:https://readypay.co/scan/OUTBACK0587-7. The only problem with this was when I tried to pay it acted like I was inside the restaurant and said no bill as they didn't get the order. I hope they can get this straightened out, not the first time this has happened. Again, great food and service... read more

Horrible service came to eat here waited 45 minutes to get our food the guy comes back and said sorry I forgot to put your order in bad service. read more

Arrived at 4:45 pm and Restaurante was empty. We where asked to wait 15 to 20 Minutes . 30 minutes later wanted to give us a bar seat or we could continue to wait. Asked the manager what was going on and he said he did not have enough staff. We decided to go to Olive Garden next door. read more

Been to this Burbank location a few times. The last time we visited, which was in February(before the virus crisis) and it smelled dirty. The restroom was a mess as well! It would be a great time for them to DEEP CLEAN the whole restaurant and both restrooms! Now that the restaurant is closed to the public. I hope management/owner reads this and seriously cleans, it smells dirty. read more

In one word, discussting. I was in the bathroom and thinking how dirty, run down, smelly and discussting it is, when a dad and son walk in and the year old refused to use the toilet, he actually walked out telling his dad it's discussting. Wow, looks like a off the road gas station bathroom read more

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$30.00 steak was mostly FAT. Potato undercooked. Salad was old. Most horrible meal I have had. read more

Outback Steakhouse - Steakhouses Near Me - Burbank, California

My husband wanted Outback after my daughters game. So we went to this location, not our usual. I'm giving it 3 stars for being seated promptly and because the service and food/drinks were very good. Corporate needs to know this place needs a serious remodel. As soon as you walk in you know this place is old! The banquette in the waiting area has fabric strapped on top to cover the wear and tear. Its smells old. The restrooms are the WORST, I've seen in ages. There is a terrible smell that's like musty, trapped air, all the fixtures are run down and it was dirty. Unbelievably dusty, dirty for a chain restaurant. Don't they have cleaning procedures? Looks like that haven't mopped In years. I never write bad reviews but I happen to like Outback and so does my family, so it was such a a shame to see this. Hope corporate can remedy this soon. read more

Greatttt place to come and have a drankkkk But best part of coming here is for their blooming onion appetizer!! It was pretty bomb digAteeeeee Ahhaha The seared ahi tuna was okayyy, I don't think I would ever order it again but hey it went perfectly with my Stella Artois The steaks are good for what you are paying' Cool place to come and eat after all that shopping There's so many cool little shopping stores all around here Great pit stop read more

Outback Steakhouse - Steakhouses Near Me - Burbank, California

Just came to get food of course. We came to get seated and the hostess and another young employee rolled their eyes and fought to seat us. We left immediately. Horrible service from them. read more

Had a bad experience here tonight (Sunday). Let's just say I'm NEVER going back to another Outback Steakhouse as long as I live! Two words: LOW CLASS! I'll stick with my mainstay, Black Angus, a few blocks away! (Stopped in for a steak after shopping at Target in the Empire shopping center). 1) The blonde hostess seated me at a dirty outside table with an empty Red Bull-like silver tin can. Didn't notice until I sat down! When my server, Ryan W., came over and asked how my day was going, I said, "It'd be a lot better if my table was clean!" He apologized and I said it was HER fault - not his (Btw, who trains hostesses to seat people at dirty tables, not say anything, and not even re-seat someone!? Answer: Baaaad training! As an aside, they have an iPad at the hostess podium with the seating layout...and they can't figure out which table is ready or not to seat people!?). 2) So Ryan takes my order. He rattles off the soups. I ask him what he recommends - he says clam chowder. I say "I'll do that!" and even ask him to make sure, "Does it come with the $23 deal?" He says yes. But when I get the check he has the uncharge! Wtf!? (see #4, below, for the conclusion of the story). 3) Ryan DIDN'T check up on me to ask how my steak was! (Again, what kind of training to Outback Steakhouse employees get!?) 4) Ryan brought my soup AFTER my steak & baked potato arrived! (Should've been the first thing!). 4) Had a hostess at the front stand (short with dark hair) ring me up and take the up-charge for the soup off my tab (something like $1.50). When she came back with the receipt she only had a pencil! Wtf!? I joked she'd better not change the price! But if there's a tip written in I'm DEFINITELY pressing charges! (What business carries pencils anymore anyways!?). 5) Ryan walked by the front hostess podium and said he heard I was looking for him. I said the hostess is ringing me up, and "you charged me for the soup." He said normally there's an upcharge. I'm thinking, "Then wtf did you say it was part of the $23 package, and DIDN'T mention it was an up-charge for that soup!?" Then he says, "In the future when you come back, just know there's an upcharge for the clam chowder." I'm thinking, there ain't gonna BE a next time!" What kind of customer service IS that!? Moving forward, I'd rather pay more for a high-end steak house like Morton's or STK, than a low-hanging fruit chain steakhouse like Outback! (Again, it gets back to the management's lack of training its employees correctly!). 6) The food was actually good, warm and well-prepared...just $10 overpriced in my eyes. read more

food was delicious! we got sat almost immediately which was great because we were so hungry. the hosts, katie and bass, were friendly and inviting. our server, brandon, was also friendly and inviting, and attentive as well! the hosts and brandon kept coming up to us to make sure we were doing good and it was very appreciated. we came to celebrate my sister's first day of maternity leave and we all satisfied with our dinner. we'll be back! :) read more

Had the porkchops and the parmesan crusted chicken with asparagus. Washed everthing down with pineapple/ginger margaritas. The Chops were prepared medium and juicy and very tasty. The chicken was also well prepared. The Parmesan made a nice accent flavour. The drinks were totally in balance with both flavours being present without one overpowering the other. The Asparagus was grilled to perfection crunchy clean taste and no chewy strings. I just wish they gave you more than 3 spears. The star for the Day was our waiter Angelique. She catered to every whim. She was always there with a warm smile and quick wit. She was professional and without delay made it happen. Love THIS Outback location. read more

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Well done steak came out medium rare. Had to wait even longer for it to be cooked the way it was requested. Nothing was done to appease the issue like the steak taken off the check or an offer for a free desert. The burger is nothing to brag about. McDonald's quarter pounder is better and a fourth of the cost. Our server was nice but took forever for refills and condiments we requested. Won't plan a visit anytime soon. Best of luck to you all. read more

It was my first time here and Mikayla was amazing. Made it such an incredible experience! Would recommend coming here.

The service was bad & i was in for a surprise because first I had a tasteless salad ! Next up was a filet mignon that I ordered medium rare that I didn't want the meat to move . It was bloody & I sent it back the waiter told me I will get you a fresh baked potato. The steak came back with the same potato & the meat was tasteless the potato was guess what tasteless! I could not eat the food . They asked me if I wanted another steak I said if you couldn't get it right the first 2 times no thanks. There is a restaurant called Satuani in Burbank that I just tried & the service , the food was truly a dining experience read more

Burbank location is my all time favorite! Service is always great but one time. I had a party of 4 & the host decided to place us at a really small booth (close to the car area) & it wasn't a pleasant dinner. We were very uncomfortable & didn't receive our mimosa flights till dinner was served. After we tasted the drinks, it seemed as if they've been sitting there forever since it was super watered down & the ice was already melted. I hope they can do better on that because other than that, I have always had the best experience. read more

I never really come here just happen to be in the area and Felt like having a drink , so I came in for one drink . My Glass was chipped I didn't notice it until I drink from it . Told the bartender Danny . Right away he apologized and took initiative to ask for the manager so he can comp my drink . Danny had great customer service definitely will come back just based off him on his service . read more

I would not recommend going to this Outback for a while. Give them a change to get back into client service. We ordered cheesy fries which didn't show up until well after the entre was served and they were COLD. The replacement fries wete not much better and neither had much cheese. The server never came by to see if we needed more drinks or anything else. Iwe are not going back anytime soon...oh we had to wait well over 2 hours to be seated and recieve less than mediocre service. read more

We had a reservation at 8:30 on wife's birthday, we get there and hostess /bouncer first asked us for our reservation like normal the after he finds it he informs us that no minors allowed after 8:30 becouse they have a bar. read more

I honestly don't know if they changed cooks but I ordered a medium rare steak and received a well done steak, had to return it and eat half of my food and then by the time my steak was ready I was already full! The asparagus were overcook and very salty, extreme salty!! ,our waitress was very friendly but will not be returning to this location, you go out to have an enjoyable food experience and get disappointed with the food they are serving! read more

The General Manager is really failing at their facility maintenance or the franchise is not allowing for the proper maintenance to be done. This is not how outback bathrooms should look. This is total gutter! This doesn't look like a place that I would drop $200.00 for serf and turf! The bathroom smells like bad plumbing and the gutter patch jobs are horrible! Looks like south central LA in here. I loved my server! His name is Brice. Long curly hair with a good sense of humor. Our hospice however was a sower puss. Young blond about 5 foot 5in. About a size 12. Would it kill you to smile. She was definitely not happy to see us no matter how nice we where. She obviously wanted to be somewhere else! Outback has seriously gone downhill! Brice was the best part of the visit. read more

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Happy hour and a delicious early dinner. We had a great server who was super busy but took time to take good care of us. My surf and turf was really good. The food at Outback restaurants are consistently good and our experience at this one was no exception. read more

Outback Steakhouse - Lunch with Chris. - Steakhouses Near Me - Burbank, California

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This place has going downhill over the past few years. Their food is mediocre at best. The drinks tasteless and vegetables over cooked. Will not be coming back anymore read more

Outback Steakhouse - Bar area - Steakhouses Near Me - Burbank, California

My family and I went in on Nov 10 and received the best service ever from Loyalty. I solute to her for working so hard especially with her being 9 month pregnant we Didn't have to want for anything with her being on point for everything. she corrected some food errors that i know wasn't her fault but she jumped right on it to make sure we was taken care of and mostly her attitude and approach was everything read more