Exceeds my expectations every time I go . I mean the service is always good . Food is great and if it's not they have no problem replacing meals . I have never had to send my meal . Relaxing friendly atmosphere. Price friendly and the desserts are to die for omg !! read more

We waited 35 minutes for Aussie fries appetizer and then the food never came. At one hour the Manager came to tell us they lost our order. Once the food finally arrived the order was completely wrong and the asparagus was slim. Not a good experience! read more

Excellent service and food. We really appreciated the manager Sandy who was walking around checking on everyone. The host gave us the managers name the moment we sat down Also we did call ahead seating but had to wait a little bit. We didn't complain bit the manager noticed it and offered us Two free appetizers. There were six of us and all liked their meal. The only thing that wasn't perfect was the prime rib was pretty spicy and we weren't informed it would be. read more

Very slow, more chatter going on than servicing customers. Seated for 16min before a manager came by. Did offer a free beverage or appetizer, however I travel all time... declined Just pick it up a bit... Food is ok but man don't come here if your in a hurry.. read more

This place is placed between two hotels which is probably why they're busy. The food isn't that good, small portions, poor waitstaff, and old lettuce on salads, I would not recommend this place. Go down about five minutes and there's a few other steak houses that are much better, competition definitely makes for a better restaurant. A good place to drink if you're at one of the two hotels that are next to this place but basically it's barfood. read more

Slowest serviceI have EVER experienced at any Outback. Red bearded bartender could not handle 3 people at the bar and 4 4-tops. I know the fix drinks for everyone,but that was slooowwww. read more

My wife and I had our anniversary dinner at Outback in Burlington NC. We have had quite a few problems in the past but decided to go back. Disappointed once again! Salads continue to get smaller, took well over an hour to get our food and the quality was questionable for the price on the menu. The manager was walking around blaming the cook and it's clearly poor management. This place needs complete overhaul. Destiny was a great server and took very good care of us considering what she had to work with. They wonder why there is very seldom a wait here and Texas Roadhouse has a wait time of a hour some nights? Won't be back! read more

If you want a good steak go somewhere else. Service has gone downhill here. My steak had to go back as it was done cooked to the temperature I ordered. It was basically raw, once it came back it was still not right but I was tired of waiting. Took one bite and was throughly disgusted, the steak was tough and not even edible. read more

This is my first time eating at Outback Steakhouse. I have been to several steakhouses in various states and in North Carolina. I was with some friends and we ordered over $100 worth of food. The food got to our friends house and everyone else had no problem with their meal. However, I ordered a steak (rare) which was correct. The mashed potatoes were fantastic. My problem arose when I opened the container that was supposed to contained "steamed veggies" and found three pieces of broccoli. I called the restaurant and the first person I talked to was rude. The manager seemed to not understand why I was aggravated. However, she was great to make things right and replaced my order of broccoli and even added an appetizer onto it for free. I am debating whether or not I want to eat there again simply because I've never really had issues with any other steak house before. Hope this helps someone! read more

Well I hate it when I'm right, but yet again it took FOREVER to be served a beer at our table last night. I had to remind our waitress, Sam, that I had actually ordered a beer. This is the same scenario that happens EVERY time at Outback, Burlington. The food, however, is actually very good. In fact, the porterhouse chop I ordered last night was cooked perfectly and delicious. So the two stars given are for the food. We will be back but I won't ever order a bar drink from the dinner table again. You win, bartender! read more

My mother & I went to Outback last week and it was really, really good. We sat in the bar section even though we don't indulge b/c it gave us a bit more privacy so we could talk like we wanted to and just enjoy our meal. Our sweet, professional, pretty waitress (Heather) took the best care of us. She was a really caring young lady. Then, the nicest gentleman came to our booth and checked in on us, as well. (Tyler/Manager) had the best personality and made sure we were happy and satisfied. We had a fantastic dining experience! Thank you, OUTBACK STEAKHOUSE! Oh, the crab cakes are to die for! Yummy!!! read more

Terrible service. Waiter said sorry to go orders take precedence over dine-in. Been here 45 minutes and haven't been served.

Tipped the waitress 30% BUT the bill was comped. One server made the same mistake not once but THREE times, causing drinks to be spilled on my mother, brother and two year old. He was pushing the sling for the trays (which are meant to be carried not pushed) with 10-15 drinks on it, spilled drinks 3 times and did not clean it up. When the other staff came through she slipped and fell and the drinks went flying. Literally 6 whole beverages dumped on my family. If I was that waiter, I would have lost my job. He's not only an inconvenience to the other wait staff who fell and could not access their tables, he was an inconvenience to his bar by dropping several drinks causing them to have to remake them multiple times when they are busier than he was, costing the restaurant money not only by loss of alcohol and food but by having them pay for two tables tickets, and the other waitress had to leave after falling bc of him. Then inconveniencing 2 managers and 3 other staff that cleaned his mess while he continued with his tables. Might I add his greet was "hi my name is (so and so) I'll be tending to this table." Bruh... what? No he was not my server thank god. The managed excuse was "well he has 6 tables".... girl bye. Livid was not the word. Don't even get me started with the rude host. So much for my birthday dinner. read more

I have been eating at outback for 20 years. Their food is consistently good and services always satisfactory. Curbside Takeaway is a great option as well. read more

I guess people only want to post reviews when there is a "bad" experience. However, I HAVE NEVER had a bad experience at this Outback. I've been going there for over 14 years. They have never disappointed me. My recent visit was just a couple of days ago. My waitress was "Jasmine" (so cute and sweet) and service was great! My food is always amazing! (Ahi Tuna, Porterhouse, Cesar salad, tea) Keep up the GOOD work! read more

Me and my husband just went here for the first time tonight. I was iffy at first due to the reviews on here. We went in and were seated right away, greeted at our table and drinks brought out promptly. Our food arrived within just a few minutes and was delicious. We will definitely be back! read more

I really want to write a good review for Outback Burlington but it seems that they just can't pull it together. The last several times we leave here, it's with disappointment. The main reason is the long wait time to get your food and then when it comes out- mistakes! Over cooked steaks, forgetting our son's order and cold food. Tonight it was a shortage of flatware, wait to get the appetizer plates because of not enough clean ones, wait to get a high chair after the food coming out and burnt steak! Come on now. Get it together! read more

Food is usually--can get crowded on the dining room. We usually get carry out and have for several years. Lately, the carry out service has dropped off. Service is slow, not as friendly, orders incorrect, etc. We are considering trying the other steakhouse chain in town instead... As an addendum, the broccoli tonight was yellow and over cooked an the filet we got was probably a rib eye cut. Wow, the quality really dropped off. read more

Great place to eat and my waitress tho she was amazing her name was I believe Mandy she was great def stop in and see her best service around read more

Katherine B is one of the best servers I've experienced and she went above and beyond !!! She even convinced me to order the amazing cheesecake without making me feel compelled !!! I really appreciate great service especially in these uncertain times!!! read more

Went on Sunday night 6 oclock.. This was my one trip every 6 or so months due to the slow service. Blooming onion was cool, not warm at all. After we sat down,took a little while for or drinks and food. So we will probably wait another. Months before we go back. Longhorn is still the best in burlington read more

My girlfriend and I stop in here quite often. Love the Kookaburra wings and the quesadillas are great dipped in ranch and Frank's Red-Hot (our waitress suggested this lol).Tastes even better when washed down with a nice cold Sam Adams! I've read some of the issues that other folks have written in their reviews, but so far, our service has always been great! The only thing that was even worthy of mention was when we went there the last time, the two young ladies working the front desk seemed like they did not get along at all...you could definitely pick up on the tension between the two. Overall, it didn't affect our experience at all. They always treat us great and we'll definitely be back! read more

We spent my 26th birthday at this outback and our server, Corey, did a great job. Couldn't recommend this outback enough.

Megan was a great server and made sure to check on me throughout my meal. I got the bourbon bacon salmon, loaded mash, Caesar salad. The salmon was good but the bourbon glaze on the was very sweet and not my favorite. The salad was heavily dressed which also wasn't the best, but the mashed potatoes were AWESOME. The service is really what saved this review! read more

I wanted to say that I had an amazing experience at Outback this past Monday night with some friends. A friend and I in the group suffer from a Gluten/Wheat intolerance and I have never felt more welcome at a restaurant with my allergy! The menus were not something just printed off the computer, they were normal menus with everything that was gluten free. I know the night was a busy night because it was Labor day, but even through the busyness I felt appreciated as a gluten free guest. read more

Everytime I have been to this Outback location I have never had any issues or compliants. Visited Saturday evening, although we had a 20 minute wait we were seated promply and the waitress was attentive and very friendly. Food was outstanding, the steak was cook exactly how i wanted it. I can't think of anything that went wrong here and I go out alot and I am very picky. I would recommend though getting there early on weekends cause they do have a wait beginning around 4:30-5:00pm read more

Went back to this Outback after being contacted by corporate and I have to say the food was on point and Keyonna B was an awesome server. She had all the tables in the bar area and was Johnny on the spot. Definitely redeemed themselves. Interior still needs some upgrading. read more

We were seated right away... And that's where the pleasant experience ended. The atmosphere was far too dark and way too cold. Our waitress was prompt but inattentive. The appetizer (bl. onion) was not at all what they usually look like... all clumped together or bent over. My order was wrong (ordered med rare filet... Got a med well sirloin, but ate it anyway rather than wait another half hour for the correct steak), the steak was way over cooked, and the salad greens were wilted. I had to ask several times for lemon for my tea. We asked for dessert to go and she brought it on a plate. I will never go to that place again. The prices were way too high for the sizes of steak offered. I've had great experiences at other Outbacks, but will never return to this one. read more

Normally visit this outback.......not anymore. My wife and I just had a child and I was going to order takeout. My mother was going to drive across town and pick up the dinner for me and my wife. Was told by Brooke and Heidi (both managers) that they could not take payment over the phone.....really?? It's 2014!! I offered to even send them a pic of the front and back of my credit card!! Unreal customer service. I called Longhorn and guess what?? They took care of me. Guess where my business is going now?? NOT BURLINGTON OUTBACK......terrible management, when you don't care about your customers....why should I go back? read more

Awesome staff very friendly and engaged. My steak was cooked to perfection and the manager on duty personally came out to make sure we were happy. You don't get that kind of service anymore! read more

Had lunch today at the Burlington outback and sat at the bar Cindy the bartender was so nice and very fast at bringing my food and drinks and was very attentive... the food was good and I well definitely be eating here again especially wherever Cindy is working Great Service read more

Time quoted for curbside takeaway was wrong by 20 minutes.

My daughter and I had the privilege of eating at Outback. It was by far the best restaurant experience we have had in a very long time. The food was AMAZING, cooked to perfection, and tasted so good! Our server, Diamond, was wonderful. She was attentive, knew the menu, made great recommendations, she was polite, respectful, and FUN! ! read more

The Ribeye Was Juice And Delicious And Side Steam Vegetables and Mashed Potatoes Price Good

Jordan is an awesome server and very relational. Great hospitality and excellent food!

Been to at least 20 Outbacks a total of at least 100 times (one of our family favorites). Hit this one for dinner last night as we passed through on a driving trip. Easily one of the 5 worst Outback experiences we've had. Clearly a problem with local management, as the wait staff was obviously poorly trained and discouraged (no smiles, lots of "I'm so sorry"). Bloomin' Onion came out in a flash...because it had been pre-made and sitting in the back (barely warm). Sent it back, as did another table near us a few minutes later. Had to ask three different waiters for silverware, napkins and appetizer plates. After a beer, asked for water with my meal; got a warm beer glass-full of water from the roving pitcher. Manager comp'd the onion, but never came back to see if we got the second one. Ordered two steaks medium; one came medium well, one medium rare. It went on and on. If you've got the option, keep going down the highway until you get to a good Outback.. At least until this one gets new management. read more

Outback went out of their way to make this a memorable meal. We were celebrating my mothers life before she headed into surgery the next day to remove cancer for the second time. The owner found out and visited our table and asked my mothers name to specifically pray for her. We will certainly come back. read more

Disrespectful waitress, same one on last visit. Walks up, throws coasters down on table violently, and announces her name. Never again. Go to durham location, at least you will be respected as a customer. read more

I ate there Friday and got the Parmesan crusted chicken with broccoli. The chicken was dry and the broccoli was raw and cold.

While I realize this is a chain, it is all about the service. Hannah as a server and Jordan as a bartender for two days makes the world rock. Outback has a new menu that is awesome. The people make it a win. Let's do this!! read more