Cancel

    Open app

    Search

    Overlord Chicken

    4.3 (177 reviews)
    Open 11:30 am - 11:00 pm

    Order Overlord Chicken Takeout or Delivery

    Overlord Chicken Photos

    Business Info

    OVERLORD CHICKEN ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Good for groups

    You might also consider

    Recommended Reviews - Overlord Chicken

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Popcorn chicken and fried fish tofu.
    Huy T.

    Food was fast with options for varying levels of spiciness as well as different soup bases. However the selection of vegetables and meat were limited. Some the veges, meat, and tofu were not very clean. The popcorn chicken was surprisingly good. Probably one of the best I've had. Service was fast. The name of the place is actually Overlord Chicken.

    Menu
    Xin L.

    My partner and I came by overlord chicken after I mentioned repeatedly that I would like to try their fried chicken & mala tang again. Service is good, more self service leaning, you just go and order at the counter and cashier will bring the order to you. The mala tang process goes, grab a bowl, pick out desired items, choose broth & spice level, they will weight, you pay, they prep and bring it out. Their selections for the mala tang is less than before and is now 19.99/LBS, with a 0.9lbs minimum. We got the traditional spicy level 2 and it was solid, not too spicy and good to enjoy and even drink the broth. We also got one spicy chicken leg and 2 drumsticks. The chicken were all very crispy and juicy. Not SUPER flavorful as I would've liked but good enough to stand against other standard fried chicken spots. It was clearly fried and made fresh though, as it was piping hot. We would definitely come back again, it was solid semi fast last night "comfort" food.

    Appetizers
    Nathan K.

    It's all about the food here at Overlord which is very good. Known for their fried chicken, this is an absolute must. The menu is diverse so feel free to be adventurous. While parking is limited, you can find street parking in front of the restaurant and on surrounding side streets. Service here is friendly and the restaurant itself is intimate. Definitely get a whole fried chicken and some sides. Really really delicious. It's BYOB here too, so if you want to to enjoy some...bring some.

    Tomato base with spicy level 3
    Steven N.

    Wanted to get malatang so came here. options are wide but quality could be a little more premium since they're currently charging $20/lb (01/26). I would want more higher options for that price. got their Tomato base with spicy level 3 and Bone broth spicy level 2. both were good but the bone broth one is a little bland. Spicy level 2 and 3 are both spicy so be careful. Also got their Combo #4 chicken, comes 4 ways which is a great deal and great amount. also really good flavors too. young lady in the front doesn't speak much english, so anything out of her script, she won't understand. Food takes about 20 mins to come out during 6-8pm so be prepared to wait a little. Tables inside are limited so grab a table after you order

    Fries... Very mediocre
    Addie L.

    Mixed bag... We came here because a rave review from a YouTuber. Good news is their Combo #6 is a great deal which is more than enough food for 3 for less than $60. This comes with popcorn chicken, strips, sandwiches whole fried chicken fries and drinks. Out of all of the food, chicken sandwich is hands down the best. Crispy and moist and even has a hint of heat. One of the better sandwiches out there. Popcorn chicken is ok... Nice balance of meat and coating. Same for strips. Whole chicken came out temperature hot. Skin is very crispy and meat is moist. What's wrong? No flavor at all in the skin or meat.. as if trying to reduce the sodium for the meal. Very disappointed. Fries is ok.. Took a while to get the food and AC was broken. Summer months will be brutal. Recommend take out. The place is new so decor is nice and clean. Interesting.. most of the diners opted for their make your own soup (btw is by pound and minimum is $20).

    James T.

    This is the 5th time here . Today the girl server didn't understand English or her brains just not there . When ask to order she look blank I ask to eat in she look blank . Obviously her mind is somewhere else . I walk out . No time with deal with ppl like that . Walk down Vietnamese noodles place much better service and great food .

    Sungju K.

    One of my FAVORITE restaurants! I personally love mala and anything Chinese herb (numbing sensation) so I was happy to find out that they reopened in Kapahulu. The restaurant is joint with the Overlord Chicken. Parking is available on Kapahulu or we usually find a spot on Date street and walk over. The ingredients seem to be fresh every time we go in and the service is quick and friendly. They charge you by the weight (you choose what to put in your soup) and for a pretty big amount, we were charged about $20 per person. I definitely recommend this place if you enjoy Chinese hot pot!

    Teri C.

    Drove along Kapahulu Ave and noticed the signs for Mala Tang at 'Overlord Fried Chicken'. We wanted to try and found street parking - a stall available right in front. It was our first time there, so we took time to figure out the picture menus and concept for the Mala Tang. Slight language barrier with the worker but we ordered 2 bowls of Mala Tang with fried chicken & sausages to share. Asian bottled drinks available in the fridge. Casual seating area available to eat there. We waited as our food was freshly made to order. I had the Spicy Beef Noodle Soup... spice level 2 was perfect for me - slight kick. Hubz got the Spicy Bowl with rice... spice level 4. Bowls were great... and the standout was their Fried Chicken - perfectly seasoned and fried with a beautiful crispy coating. No wonder they are called 'Overlord Chicken' - their chicken is truly supreme with masters in the kitchen. We enjoyed the fried Taiwan Sausages too. All in all, a wonderful 1st experience here, and we would definitely return.

    Emily P.

    This was a wonderful late(ish) night place, however, there is a lack of parking. There's street parking but that's always a hit or miss. They were completely empty when our party arrived, but that was worked out in our favor as we didn't realize how small the dine in area was. We were able to push almost all of the tables together and fit our large party of 25 people. There are so many options offered and we ordered a bunch of options to split amongst the table family style. We also got the build your own spicy hot pot which was delicious! Unfortunately, you also have to walk outside to the back of the restaurant to use their bathroom which isn't super clean, and as it was late at night, I needed someone to walk with me around the corner for safety.

    Build-Your-Own hotpot noodle
    Adam M.

    + I've been following them since the Oahana Hale and McCully Shopping Center days. Great to see that they now have their own restaurant with an expanded menu including fried chicken and Mala Tang + Free street parking along Date St, or metered street parking in front of the restaurant on Kapahulu. + Build-Your-Own hot pot / Mala tang / noodles is a lot of fun. + Choose your own numbing and spicy options. The soup is always hearty and warming and flavorful even with the non-spicy or mild options. + Popcorn chicken is tender on the inside and crispy on the outside. + Nice and bright and clean ambiance. + Speedy and attentive services. + Reasonable pricing

    Dumpling Soup
    The Official C.

    Overlord Fried Chicken isn't just a name, it's an attitude. If you don't know what you're looking for, you'll walk right by. Tucked into a spot with serious dive bar energy with loud flavors and great tastes, this place feels like the kind of place you stumble into at midnight and never want to leave. The kitchen here is a straight-up flavor laboratory run by mad geniuses in aprons. The fried chicken is not just fried it's baptized in flavor. Perfectly crisp on the outside, gloriously tender on the inside, and seasoned like someone dared them to go too far and thank God they did. You can go classic, get lit with the hot, or go full Overlord and let the spice obliterate your taste buds in the best way possible. Their crispy, spicy, juicy excellence comes in steaming hot with serious intentions to conquer your hunger and burn your tastebuds. But wait, it gets better. The dumpling soup here is criminally underrated. Big portions with insane flavors! This is not the place for a polite salad. This is where you roll up your sleeves, destroy a plate of wings, sip something strong and cold, and leave wondering what just happened (but in a good way). Come hungry. Leave conquered. All hail the Overlord.

    * Food poisoned* 4am in the morning and still in the toilet:( Went here around 11pm with co-wokers after a busy night of working. I ordered a comb 2 which includes a chicken sandwich, fried chicken leg, a French fries and a soda. I asked for spicy for my sandwich and fried chicken legs. After first bite of the sandwich, I realized that it's not spicy at all, so I asked the guy, are these all spicy? he said yes, and I told him it's not spicy at all. Guess what? He just ignored me and walked away. So I left no tips for him. ( I was gonna give cash after eating) Never come back again, not just because of food poisoning, but also because of bad service, and the way they handle the situation.

    Inside
    S M.

    Today I got to try the Choose Your Own Noodles Soup for $19.99 per pound and it was fun and tasty. Also, the service was very friendly and helpful.

    I like spicy hot pot and fried chicken. I like spicy food

    See all

    27 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    8 months ago

    Helpful 16
    Thanks 8
    Love this 17
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 5
    Thanks 3
    Love this 3
    Oh no 0
    Photo of James T.
    16
    308
    245

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 19
    Thanks 5
    Love this 16
    Oh no 1

    16 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Adam M.
    43
    116
    2140

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 months ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 1
    Photo of S M.
    5
    338
    3567

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 5
    Thanks 1
    Love this 4
    Oh no 1

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 3

    2 years ago

    Helpful 4
    Thanks 1
    Love this 2
    Oh no 1
    Photo of Janice K.
    37
    60
    27

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 6
    Thanks 0
    Love this 8
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of W P.
    19
    93
    149

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Cody Z.
    27
    346
    1827

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 9
    Thanks 2
    Love this 5
    Oh no 2

    3 years ago

    Helpful 21
    Thanks 2
    Love this 17
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 14
    Thanks 1
    Love this 10
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    3 years ago

    Helpful 6
    Thanks 2
    Love this 4
    Oh no 0

    3 years ago

    Helpful 18
    Thanks 1
    Love this 16
    Oh no 2

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 6
    Thanks 3
    Love this 3
    Oh no 1

    11 months ago

    Not special, but tasty. Service is good. It's not really dirty and clean at the same time.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Overlord Chicken Reviews in Other Languages

    Ask the Community - Overlord Chicken

    Is there indoor seating?

    YES

    View All 2 Questions

    You might also consider

    Verify this business for free

    People searched for Fast Food 22,704 times last month within 15 miles of this business.

    Verify this business

    Waikiki Chicken In Paradise - Chicken Loco Moco!

    Waikiki Chicken In Paradise

    4.6(18 reviews)
    0.6 miWaikiki

    Nothing against Waikiki Chicken in Paradise, but I'm not going to lie - I had no idea the mini food…read moretruck park they're located in even existed, let alone had them on my list of bookmarks. However, after having to abandon our original dinner plans, we were no less intrigued after randomly stumbling across this place. While they may not have been our first choice for dinner, coming here was far more appealing than eating fast food or at the nearby IHOP! Although seeing so many folks at this mini food truck park may have been what caught our attention, it was the boxes of fried chicken on nearly every table that swayed us to try Waikiki Chicken in Paradise in particular. After skimming the menu, it wasn't hard to see why they were such a popular choice - everything on it sounded great. Granted, that's not overly difficult when there are only eight items to choose from, but tough to argue with the likes of fried chicken loco moco, fried chicken curry rice, fried chicken sandwiches, chicken & croffle, and fish & chips! Since we saw how big the portion were and didn't want anything too heavy (read: sadly, no loco moco or Japanese curry), we opted to split a FRIED CHICKEN RICE PLATE ($16.95) which came with a Fried Chicken Cutlet over White Rice with Mac Salad & Green Salad. Funny enough, despite already having a sense of how much food they give, I was still surprised by the generous portion size. As for how it all tasted, this was great. The breading on the chicken reminded me of Popeye's (though, without the spice), the batter was crispy, and the chicken itself was rather moist. As for the sides, the mac salad was pretty good, but the salad was a little heavy on dressing. If there was one thing I could change about our order, I think I'd want to see how it would taste with a sauce or glaze. At the very least, I'd definitely go with a different dipping sauce, like their Pineapple Ginger, Lilikoi Mayo, or Guava BBQ, as the Honey Mustard we went with tasted a bit generic. Of course, we could've solved both problems if we had gone with the Fried Chicken Loco Moco or Fried Chicken Curry Rice instead! I guess I'll just have to wait until the next time I'm in Waikiki!

    We got the Fried Chicken Meal and it was pretty solid! the chicken was so crispy and wasn't dry at…read moreall! fries were great and the mac salad was solid. the service was good, they were super nice and patient. this place is tucked in with a couple other food trucks/stalls and it's in such a cute area! there's seats and tables outside and it feels lively especially at night! definitely a place to check out if you're craving a somewhat filling meal!

    Photos
    Waikiki Chicken In Paradise - Outside

    Outside

    Waikiki Chicken In Paradise - Fried Chicken Sando

    Fried Chicken Sando

    Waikiki Chicken In Paradise - Fried chicken, fish, and taters

    See all

    Fried chicken, fish, and taters

    E Chicken Ward

    E Chicken Ward

    4.4(34 reviews)
    2.8 miKaka'ako
    $$

    DO NOT ORDER HERE. They are currently closed even though their Uber Eats and DoorDash accounts show…read morethat they're accepting orders. I heard that they're closed for summer break, but I also heard that they're close permanently. Regardless, if you place an order on an app, good luck getting that refund! It took me over an hour chatting with different Uber Eats customer service, escalating the issue, and I finally received the refund days later because I refused to let it go. The food itself was just okay, but my husband was a fan. I didn't think the fried chicken was anything remarkable. If you want decent Korean fried chicken, go the little spot inside Paloma food court.

    I ordered the K-Crispy Chicken "Whole Pieces" and really got ripped off…read more Out of the 10 Piece box, only 3 pieces, 1 leg, 2 wings were complete pieces. They actually cut in half 5 pieces of the Chicken Backs and each 1/2 counted as a piece of overcooked chicken jerky! I also got a 1/3 of a breast section with bones and not even a 1/2 of a thigh. That totals my 10 pieces. More bones and excess crispy flour then consumable meat. NOBODY gives a Chicken back (or 1/2 a back)! Not Popeyes, not KFC or Zippy's who will remain my Favorite because I will only get ripped off the 1st time, never again. Additionally, they make you buy the sauce, the reason is due to no seasoning on the over floured bread...but it IS Crispy! The Chicken tenders were overcooked and REALLY Chewy around the edges. Just a LOT of breaded Crispy with no flavor, what "Chef" doesn't even use salt? Really, if you're going to risk testing this food, PAY for some sauce! I hope the Owner reads this and realizes that ripping people off by selling broken pieces that most Chef's throw away because they have so little meat on them, isn't going to keep him in business. The profit margin may be up while folks are trying it, spending their hard earn $$$'s, yet not coming back will be the ultimate demise of this business as many other have come and gone doing the exact same thing, not putting themselves in he patron's position. Ask yourself this: When was the last time you saw a bowl of whole chicken pieces and immediately grabbed one that was back bone chopped in half?

    Photos
    E Chicken Ward
    E Chicken Ward
    E Chicken Ward

    See all

    Good Chicken Waikiki - Original

    Good Chicken Waikiki

    4.1(81 reviews)
    0.9 miWaikiki
    $$

    We planned a Valentine's staycation for the family in Waikiki and happened to stumble upon Good…read moreChicken inside STYX ASIA. When you're always on the hunt for great fried chicken, you can't really pass up a place literally called "Good Chicken" and they definitely lived up to the name! The establishment is cute and cozy with tables available for dine-in. As soon as we walked up, we were kindly greeted and a table was set up for us immediately. After getting settled into our hotel, we were starving, and everything on the menu looked incredible. We ended up ordering the Garlic Chili and the Honey Shoyu chicken. It was exactly what you want when you're craving KFC. The sauces were spot on, chicken had a perfect crunch in every bite and the meat was incredibly tender. To make our dinner feel like a complete, we also added a few other items to the table. We had the pork mandoo and loved that it was clearly homemade, you could really taste the difference. Those extra sides were the perfect finishing touch to the feast. To be honest, if it weren't for this staycation, we probably wouldn't have headed into this part of Waikiki, but I'm so glad we did. Next time we stay in the area, this will definitely be on our list of places to repeat. If you are in the Waikiki area and looking for delicious Korean Fried Chicken (and a Kama'aina discount!), look no further.

    I don't throw this word around loosely, but whoever the older man was that waited on my girlfriend…read moreand her son last night, who are both black is 100% RACIST. Nevermind the attitude he gave them before even being seated, let's talk about how he made them both pay before they could even order their food, something we noticed that he did not do to any other tables. Also, they were never given any water or any other kind of typical restaurant hospitality. Something every other table received. This place is a dump. Stay far away.

    Photos
    Good Chicken Waikiki
    Good Chicken Waikiki - Kimchi seafood paejon ($23.95) pretty good

    Kimchi seafood paejon ($23.95) pretty good

    Good Chicken Waikiki - Inside pan fried mandoo

    See all

    Inside pan fried mandoo

    Koala Moa - June 2025: Jumbo Plate.  Whole huli huli chicken, two scoop rice, and mac salad.  Was delicious.  $25

    Koala Moa

    3.9(96 reviews)
    4.8 miKalihi
    $$

    My favorite spot for chicken, ribs and salads is here at Koala Moa…read more When I am near by the area I like to make a stop to grab chicken, ribs plates for lunch or dinner. Koala Moa is located in Kalihi now, I remember they use to be on Nimitz when I visited Koala for the very first time, I remember seeing the chicken being cooked when I pass Nimitz, they cook the chix right next to the shop. They do sell out, depending how busy they get- best to call in to reserve, happen to me few times when they ran out of chicken, guess me going late in the afternoon is not a good idea. You can get the chicken, ribs, in a mini, combo, jumbo, or regular plate or as a side, either way you choose it all comes out the same. Depends on what type and amount of proteins you like. The sides are corn, salad, white or brown rice, and mac salads. Other ban chan available for purchase. The best value is the double combo plate, which comes with 1/2 chicken, 1 lb ribs and 5 sides for 35.99. - just cook your own pot of rice and get all sides of mac salad and salad. My favorite are the chicken and ribs combo, I must request to get the well done chicken ( burnt) note, * the chicken comes in whole, you have to request to chop up to pieces for $1. The chicken is hot, fresh, moist and has the right flavor and smoke. The ribs are my favorite, its tender and love the lemongrass flavor ( I just need a good fish sauce & cucumber salad when I eat this ribs) The salads are my favorites too, I love the dressing! Very tasty! When I am nearby Kalihi and want Huli Huli rotisserie style chicken this is a must stop for me and the lemon grass ribs will be a bonus. hehe. Koala Moa has been in the chicken, fundraising business for 30+ years, they do catering too.

    Came here only because nothing else was open during the hurricane. The pictures on Yelp looked…read moregood so why not? We got 2 large plates of the half chicken with rice, mac salad, and corn, plus 2 extra sides of the pickled bitter melon and kim chee. Chicken was just okay. For me it was lacking some flavor and wasn't cleaned well. The chicken smell was a little overwhelming, even with the bitter melon and kim chee to mask it. I don't think I'll be back.

    Photos
    Koala Moa - Order here!

    Order here!

    Koala Moa - Whole chicken plate with sides

    Whole chicken plate with sides

    Koala Moa - 11/01/25 Entrance

    See all

    11/01/25 Entrance

    Mikawon & Vons Chicken - Sweet Chili Wings

    Mikawon & Vons Chicken

    3.5(326 reviews)
    0.8 miWaikiki
    $$

    Ordered take out when we stumbled upon this place in the evening. We ordered bibimbap x2 and their…read moreOriginal Fried Chicken (wings). When we arrived, we were greeted and guided to the take out order area. One of the female staff members was so friendly and kind. She took our orders and even gave our infant Mickey & Minnie Mouse toys. Very conscientious too. We waited at the front in the waiting area. The place is filled with signatures and memos from other customers + BTS memorabilia. I guess BTS dined there previously? Not sure... but lots of ARMY folks' messages were up too. There were several families dining there. They even gave us kimchi on the side as a kind gesture (normall doesn't come with). The chicken was good, and my infant loved it (the meat part). Bibimbap was good too. Good portions. For us, it was great service. Ambiance- typical Korean restaurant with kbbq option at the table.

    First off... the food was amazing! Unfortunately, the service was a completely different story. Our…read moreserver, along with another server, provided very poor service throughout our visit. After dropping off our food, no one checked on us even once. We placed our empty cups at the edge of the table hoping for refills, but they repeatedly walked by, made eye contact--even when I raised my hand--and still kept walking. To make matters worse, when it was time to pay, I stood at the counter for at least 10 minutes waiting to settle my check while the staff continued doing other tasks around me without acknowledging me. It was frustrating because the food was genuinely great, but the lack of attention and customer service really took away from the overall experience.

    Photos
    Mikawon & Vons Chicken - Front, to go window

    Front, to go window

    Mikawon & Vons Chicken - Honey Butter Chicken (10 piece)

    Honey Butter Chicken (10 piece)

    Mikawon & Vons Chicken - Menu

    See all

    Menu

    Jollibee - 2pc chicken Joy + Palabok meal *12/8/24

    Jollibee

    3.1(385 reviews)
    4.2 miKalihi
    $$

    I had the spicy 3-piece Chickenjoy (bone-in) combo meal with the Jolly Spaghetti, mashed potatoes,…read moreand an all-you-can-drink Diet Coke. The chicken skin had a nice crunch to it and the meat was juicy (not super oily, but juicy.) The mashed potatoes and gravy weren't bad. They were not super fluffy but a little more on the dense side. (Nothing bad, just dense.) The gravy was somewhat runny with just the right amount of saltiness. The spaghetti was surprisingly good! It's been a few years since I've gone to a Jolly Bee and I had imagined the spaghetti to only be sweet and savory. It was actually pretty good! (Not in an Italian way though. It was a little spicy, which I loved! I wasn't expecting it to be spicy so it was a very pleasant surprise! It was a tad sweet...just the right amount! (There isn't a 3-piece combo on the menu, but the server was kind enough to accommodate my request for an extra piece of chicken.) It came with a container of gravy that made me wonder what it was for, immediately. Then I remembered all the commercials and YouTube videos where food reviewers either slathered their chicken with the gravy or they dunked it into the gravy. I was so hungry that I forgot for a few seconds that the gravy was for the chicken, thus I drank most of the gravy!! The dining area is constantly cleaned and draws a diverse crowd. Because it is at the beginning of downtown it does attract some homeless people as well. But, that's life in the big city, right? When I went to the restroom I found it amusing that a male Jollibee employee was changing his shirt. It seemed he was done for the day. Overall, it was a pleasant meal. There's not much to be said since this is comfort food, not gourmet food!

    5 stars for the food and cleanliness. 2 stars for the…read morecustomer service. I'm very disappointed with my experience. I placed an online order early in the morning for a 5:30 PM pickup. I arrived around 5:40 PM, but getting into the parking lot took longer than expected because of the very long drive-thru line and limited parking. Once inside, I waited about 5 minutes at the counter before anyone acknowledged me. I was the only customer waiting inside. I even stood near the online pickup area for a while, hoping someone would ask if I needed help, but several employees walked by without acknowledging me. Two cashiers looked in my direction multiple times but continued their conversation instead of checking whether I was waiting for an order. I finally interrupted to let them know I was there for an online pickup and gave them my name. Unfortunately, there seemed to be confusion about my order. One employee pointed to another, who then pointed back to the first employee while continuing to prepare food. No one was able to tell me whether my order was ready. Thankfully, an employee wearing a different colored shirt (a manager I'm assuming) noticed I hadn't been helped. She immediately apologized, asked for my name, checked on my order, and informed the kitchen that more chicken needed to be prepared. Shortly after, another manager also stepped in, apologized, and helped get everything together. I finally left with my order at 6:09 PM, nearly 40 minutes after my scheduled pickup time. The food was fresh, delicious, and the restaurant itself was clean, which is why I'm giving 5 stars for the food and cleanliness. However, this isn't the first time I've had to wait an unusually long time just to be acknowledged for an online pickup. In the past, my food has at least been ready once someone finally helped me. This visit was different because not only was I ignored, but my order also wasn't ready. I understand that restaurants are fast-paced environments and that unexpected staffing shortages can happen if someone calls out sick. However, there appeared to be plenty of staff working during my visit. My concern wasn't the number of employees--it was the lack of communication, urgency, and teamwork. I believe additional customer service and workflow training could help employees become more productive and ensure that customers, especially those picking up online orders, are acknowledged promptly. A simple greeting such as, "We'll be right with you," or "Let me check on your order," would have made a significant difference. Good communication goes a long way and leaves customers feeling valued, even during busy times.

    Photos
    Jollibee - Achievements along the wall inside.

    Achievements along the wall inside.

    Jollibee - Palabok so yummy *4/2025

    Palabok so yummy *4/2025

    Jollibee - Palabok for dinner *4/2025

    See all

    Palabok for dinner *4/2025

    Tim Ho Wan

    Tim Ho Wan

    3.7(1.2k reviews)
    1.0 miWaikiki
    $$
    Happy hour specials
    Casual dining

    Okay dim sum and good kamaaina deals, but I think the places I usually go to in town are better. We…read morecame on a weekday and it filled up in under an hour after opening, all with kamaaina groups. They often post deals on Instagram and they aren't stackable, but when we went, it was 20% off everything with a Hawaii ID. Overall nothing was bad, but some of the pieces were small and most weren't that impressive. I thought the cheung fun or rice rolls were especially mediocre and not very soft, but the dessert egg custard sesame ball was excellent and almost made up for it! Parking is easy, and free to get validated with a Hawaii ID at the customer service office on the first floor of the shopping center. Overall, might come back again if they have a good special, but I won't be regularly braving Waikiki just for Tim ho wan.

    Tried Tim Ho Wan for the first time after years of putting it off. They really got me with the 20%…read moreoff KAMA'AINA discount. We had such a pleasant experience. They had a short line set up outside before being seated and then you are handed a menu to check off what you would like to order. We wanted to try as much as possible so we ordered signature baked barbecue pork buns, egg white & shrimp spring roll, fried crab & shrimp dumplings, fried pork & dried shrimp dumpling, black truffle mushroom rice rolls, garlic green beans, pan fried noodles with soy sauce, shrimp won ton soup and pork & shrimp dumpling in hot &spicy sauce scallion noodle. Which was more than enough for three people. Standouts that we loved the egg white & shrimp spring roll it was very crispy. Fried pork & dried shrimp dumplings had a mochi deep fried outer shell but could've used more filling. The garlic green beans looked like they had a lot of garlic but weren't super flavorful. We loved the broth in the shrimp won ton soup. And if you can handle spicy the spicy scallion noodle was delicious! Arriving early allows you to pick wherever you want to sit. It's a bright open floor layout and the tables are nicely space but in can get loud. As the day went by the tables started to fill up fast. Parking is very convenient in the Royal Hawaiian Shopping Center. Overall, we will be back to try other menu items and take advantage of their 20% off take out menu.

    Photos
    Tim Ho Wan - Royal Hawaiian Center Building A, Level 3

    Royal Hawaiian Center Building A, Level 3

    Tim Ho Wan - Hong Kong Style Milk Tea

    Hong Kong Style Milk Tea

    Tim Ho Wan

    See all

    Overlord Chicken - hotdogs - Updated September 2026

    Loading...
    Loading...
    Loading...