I have purchased numerous vehicles over my 37 years of driving, and Planet Jeep is, by far, at the…read moretop of my list for professionalism, quality, honesty, and integrity. From start to finish, my experience was outstanding. I worked with Dalton, and not once did I feel like I was being "sold" a car or pressured to make a purchase. I fully understand that this is a business and dealerships exist to make money--but every dealership in the world could learn something from how Dalton and Planet Jeep treat their customers. My daughter has been with me for my past several car purchases, and she has often said she never wants to deal with salespeople because of the typical experience. Dalton proved that not every dealership or salesperson fits that stereotype. Dalton didn't just help me purchase my Jeep, he helped me find a dealership and a salesperson I feel 100% confident returning to in the future. I also want to recognize Dominic in financing. It was an honor to work with him as well, and that's the key word here: we worked together. Dominic didn't try to sell me everything under the sun or push unnecessary add-ons. He was professional, personable, and secured me a great financing deal. I feel very fortunate to have found a dealership representing a brand I've been loyal to for decades--one that doesn't treat customers like a paycheck or an assembly line. Instead, they treat you like family: fair, honest, and respectful. I never thought I'd say this about a car dealership, but Planet Jeep is truly trustworthy. If you're reading this review and decide to visit Planet Jeep, make sure to ask for Dalton--and bring him a Mountain Dew. Thank you, Dalton and Dominic!

Rolled in from California on a Saturday. Been towing 7000 pound trailer and passing thru to Mesa. I…read morewanted and oil change, the time was 3:30. Quick lube had only one truck and it was not getting an oil change. Nothing else going on. I believe Shane was the one running the quick lube and was helping the customer with his diesel truck. Another employee asked what I needed and I said just an oil change as I am passing through and I do oil changes every 5000 miles. On my trip I won't make it back to California before the oil life monitor reaches 0 percent as I was already at 21 percent. He said the lube shop was closed but if Shane said ok he would take the truck over to the main shop and do it. When Shane came back in I asked him if he could do a quick oil change. He said "oh you want a quick oil change " like oil changes are major undertakings then he said nope we are closed for the day. He did ask my oil life percent which I told him and he said you have 1500 miles left. I said I don't run it out and I do changes every 5000 miles. His attitude was well to bad we are closed. The service hours for Saturday are until 5:00 pm. Seems like a service that takes roughly 30 minutes could have been completed. If this was my business I would have taken care of the customer especially since many employees were just standing around and some were tiding up. Only the one person said I'll do it if Shane says it's ok. I wish I got his name. Well Shane thanks for nothing but I will be passing through again in a few days and I will be sure to stop by and say hi to you and the service manager and if that's you then the next guy up the food chain.

We were unable to use the reservation we had with another rental company and Flagstaff Rental Car…read morecame through for us in a pinch. They picked us up within minutes and we were on the road within the hour. The car worked great and dropping it off in the middle of the night at the train station saved us the cost of an Uber. We are very grateful they were able to help us.

I wish I could leave zero stars…read more I was originally quoted about $450 from Budget for a minivan, but the pickup and drop-off situation was going to be a hassle since we came in by train. That's why I decided to go with Flagstaff Auto Rental instead. They quoted me about $100 more (around $550 total) for an SUV and offered to pick me up, which they did. I was also told the first day would be free. That convenience is the only reason I chose them. Then came the bill... almost $900. That's not a small difference or a misunderstanding. That's nearly double what I was quoted, and I even have a recording of the original price. There was no clear explanation for the massive increase. After looking at other reviews, I noticed a pattern of people saying the same thing: quoted one price, then charged way more. At that point, it stops feeling like a one-off issue. If you're considering using this company, be very careful. Get everything in writing, double-check every charge, and don't rely on verbal quotes. I paid extra for convenience and ended up paying way more than I ever agreed to. Not worth it

driving from sun city Arizona to bozeman montana, my 2007 Honda CRV went into a limp mode. forty…read moremiles per hour may take us some time to get home! Limped in to Flagstaff and Monday morning met with Isaak, the service writer. Not only did he manage to squeeze us in to his schedule, but they were able to diagnose and repair the problem by the end of that day! Really appreciated the effort. Great service, really welcome experience from what could have been catastrophic. Many thanks to all involved at Findlay Honda. John Bozeman, Montana

Came for an oil change! They added tire rotations and checking my tire air pressure. I left with a…read moreTPMS issue, that I had them check and they said "it's fixed" it's not. Going to a different Honda dealership to get it fixed.

I had a GREAT experience at Babbit Ford! Brayden in parts was very helpful and went above a beyond…read moremy expectation. Brayden walked back to service and asked them to help me put a part in my vehicle so I could get back on the road and on with my camping trip. Andrew in service was more than happy to help. I was in and out of the dealership in 30 minutes and made it to my campsite before sundown! Thank You!!!

They charge outrageous amounts to basically not fix anything. Super unprofessional and rude…read moreemployees. I will never go back :)

Beware of theit "grounding fee" on lease buyouts. $2,000 in…read moreour case...uh I don't think so. Go to Findlay in Prescott instead.

I don't recommend this place. As a first time buyer I just wanted to ask question. They are super…read morepushy when it comes to selling a new/used vehicle. They act super nice til they sale to you. Got a used vehicle and not even a month the maintenance light turned on. They told me the vehicle has warranty for a bit so I could come back if needed. Ive called several times to the lady and man that helped purchased the vehicle. The lady still hasn't returned my phone call. The man completely became rude. Just don't waste your time with this place! as someone who works in sales. You'd think they know how to be kind and understanding.

Mercedes Benz and the service department manager Justin and Jess are awesome. I used to go to…read moreMercedes Benz of Flagstaff in 2016. It was a stellar dealership who helped me immensely when I was stranded on I-17. Unfortunately after they moved the dealership went downhill. I couldn't get through on the phone, when my Mercedes Roadtrek RV was serviced it was dirtier then when I left it with DEF fluid running down the side. After that incident I had to take my Mercedes to Phoenix for service. Fast forward to 2025, I heard the Mercedes dealership in Flagstaff was taken over by new management. I went back and have been extremely impressed with the personnel, like Jess, who goes above and beyond to help and returns calls promptly. I am from a small town where we had a great local car repair who became a friend to everyone he did business with. This dealership has the same management style. And this customer is extremely grateful to not have to drive down to Phoenix for repairs!

Updating my review after new ownership. Previous owners were awful. My recent visit for service was…read moremuch better than my previous visits. The service received was much more in line with what I expect visiting the dealership.

"I brought my Ford F-150 in for some major work, including a transmission replacement, rear main…read moreseal, and a new water pump. Parker from Nissan Subaru handled everything and was absolutely phenomenal to work with. He kept me updated throughout the entire process, explained the timeline clearly, and made sure there were no surprises. It is hard to find a shop you can trust with this level of heavy-duty repair, but my truck is running perfectly now. Highly recommend asking for Parker if you want honest communication and quality work!"

Flagstaff Subaru Service, is so professional n friendly, oh n my new Subaru is great I do alot of…read moredriving thru mountain area Az n UT. OK the service techs are so great for their age, im old, these young men have been like family putting up w my surprise z screws in tires, air filter changes, ac check, vacuum car from really di animal hair, wash every time n tire rotation, yes every grama goes there w their dogs, Thx 4 taking care of us.

Findlay Volkswagen Flagstaff is great, I'd 100% recommend it to anyone!…read more Came in on Saturday with a broken rim after hitting potholes on the way to the Grand Canyon and everyone was super friendly and tried their absolute best to get it fixed and to get us back on the road. It was super hard getting a new rim for us because it was the weekend and it wasn't in stock anywhere around and they tried every possible option to still get us the part as soon as possible. They also took the time to explain to us in detail what was wrong and to make different recommendations before fixing everything and getting us back on the road. Thank you everyone, really appreciate it!

This location is permanently closed. We are visiting from out of town and didn't know until drove…read morethere to get coolant.