I went to Brian with a potential rod knock issue on my Subaru. He was able to diagnose it as a…read morecheap timing belt kit someone had used before I owned the car. He's very insightful and experienced with Subarus. Made the whole process very smooth, and was a great communicator. I was able to have my Subaru back in two days. Make sure you schedule right away with him, since he's got a busy schedule! Overall, I would definitely recommend him to any Subaru drivers!

Brian did a great job on handling my straightforward fixes at a good price, and was very…read moreconscientious to work with as we tried to puzzle through some tricky suspension wonkiness on my 10 yr old Forester. He was honest and upfront with what he was considering and why, entertained all my questions and hypotheticals and left the decisions up to me. He didn't push jumping to expensive fixes and I didn't feel pressured at all, really felt like he was working for me, as it should but often doesn't feel like with mechanic.

Had some trouble with my car a bit after a service there. They were so helpful, immediately offered…read moreto take a look at my car for free the next day- it ended up being completely unrelated. Even after figuring out it was an unrelated problem, they took the time to bring me into the garage and show me what could be going wrong with my car(pictured), offered to help me even more for free, and checked my transmission fluid level. Logan was super helpful, and took the time to help me even in the middle of this insane drunk couple screaming and getting aggressive with him in the lobby while he was talking to me. I have genuinely never experienced anything like what was happening. Logan had previously offered to get their car immediately back to them, and that it just needed to be put back together first. After further aggression, he asked them to leave, they continued to come back in and verbally attack him, cops were called by the drunks, and then the drunk boyfriend attempted to assault one of the cops that they literally called themselves- ending in him being arrested. And all the while they treated me with priority, kindness, and compassion. I even received a voucher for a free oil change and an offer for them to help another issue all for free. Seriously the nicest and most professional people I have ever met. Have never seen a place that can deal with drunks, cops, and witness reports while still looking at my car and keeping me updated. As well as getting it done in about 30 minutes. All for free. Seriously above and beyond, there's not words to describe how great these people are.

I stopped by and made an appointment for the next day at 10 am…read more Come in the next day at 10, and THE SAME GUY tells me he can't find my appointment. We talked until he found it, but he still made me wait over half an hour before they even brought my car in. What's the point of having an appointment? I asked him if they'll check my tire pressure as it said they would in your ad, and he said "sure". When my car was finally done, he tried to overcharge me, even though we had discussed price both when I made my appointment, and when I dropped the car off. I asked again if they checked my tire pressure since I'm going on a long drive tomorrow, he said "Yes - they do that automatically." I got home and checked my tires, and they were all low - one was 10 lbs. low. I don't know if he just stood there and lied to me, or if he's just stupid.

Somehow,I smacked both differentials on the van. The more serious one was the front differential -…read morewhich has held. The less serious one was the rear differential - which started leaking again. It was repaired in Reno. American Spring did the right thing and paid for the repair - so I'm good with them. I would try them again.

American Spring saved our road trip! A bushing broke off of our shock while driving up to…read moreFlagstaff. The guys at AS were super helpful in getting the part in record speed & as soon as it arrived they got our truck fixed! They were so knowledgeable, professional & efficient. Highly recommend!

Please do not go to this auto shop. They are a waste of money. They charged me over $100.00 dollars…read morefor a battery charge. Didn't tell me the price upfront and still didn't solve my problem.

My dad used to take our cars to Ascot when I was growing up. It was the only place he trusted. I've…read morebeen away from flagstaff for a long time, but moved back recently. We were looking for someplace to take my wife's vehicle for general servicing maintenance and thought I'd see how Ascot was these days. I'm pleased to say they are still the neighborhood shop I remember going to with my dad. Prices were reasonable and the staff was friendly. No one tried to sell us on any crazy maintenance "needs". I'll definitely keep using them for my vehicles moving forward.

Quick to respond to help even though it was a holiday weekend (Labor Day) . I was stuck with a…read morefriend in flagstaff neither of us know much about cars so we weren't sure of our issue or the extent of it. Juan was our mechanic he quickly assessed the issue and got to work. Along with the initial problem he also helped us change some tires and made sure the car was safe to drive before letting us go. Would definitely recommend this company especially in an emergency,

On March 2, 2024, we contacted Munoz and Sons regarding our 2013 Jeep Cherokee which indicated that…read moreit was over heating. We were in our motor coach and staying at Railside RV Ranch in Williams, AZ. Their mobile technician arrived at our location and began working on the vehicle. Their invoice shows work performed, including replacement of the thermostat and antifreeze. The tech indicated that the wrong thermostat was previously installed in the vehicle and that he had replaced it with the correct one. The vehicle was test driven and the temperature gauge in the Jeep indicated lower than normal temperature, which the tech indicated with the proper level for this vehicle. When we returned home, the vehicle's check engine light came on. We took the Jeep the Carson City Automotive that has worked on the vehicle since purchase. We told the shop owner of the issue of the thermostat as they had replaced it previously a few months ago. After inspection, he called us with his findings. The thermostat that was in the vehicle when he received it for inspection had been modified. The computer check engine light codes revealed "coolant temperature correlation fault". The thermostat that you installed appears to have been "cut and gutted" with only the top cap intact. Pictures and our mechanics diagnoses enclosed. We are highly disappointed as they had excellent reviews on Google. This was not only poor service, but fraudulent! L Evans

Had a repair done to my dad's car. They did an excellent job, and had it back to me within a…read morereasonable time frame. They stayed in contact with me through the whole process. Very pleased! Sanchez Family

I had a wreck while visiting Flagstaff on Halloween night and wanted to drive my car back to the…read moreLas Vegas valley so I stopped in at this auto body shop to get an opinion about how safe it was. Chris was incredibly kind and looked it over at no cost to me and gave me a few words of wisdom about being safe on the drive home. Wish I lived closer and could have my repair done with this shop.

Best place to take your vehicle! I highly recommend. Very…read morefriendly, yet professional with prompt repairs !

The owner, Tommy, took great care of my young adult daughter who lives up there (400 miles away…read morefrom us) for college. She drives a Fiat 500x and not many mechanics in Flag will work on it. He was honest, prompt, reasonably priced, and kind... everything we value in a business. We'll definitely return! I highly recommend TL Auto.

I was having a bad day. Coolant wouldn't hold near Munds Park, coming from Williams, in heavy rain…read more I called Coconino Motors based on an alternative option given to me by roadside assistance. I called Pat answered and he was honest. Friday at 2, when I thought I'd be looking at an unexpected hotel bill on top of the tow and repair. Pat and his technician found out it was busted radiator cap, called for the part, and set me up quickly. I would bring my truck here, from Phoenix, to have service. The cost was reasonable to boot. Not all heroes wear capes. Thanks Pat and team!! Say hi to Tito.

Steer clear: untrustworthy…read more Brought my vehicle in for starter repairs, and it was returned with a broken seatbelt. They refused to fix the seatbelt when it was brought up that they damaged the front passenger seatbelt while having moved it aside to get access to and work on the air intake. Refused outright to consider the fact that they had damaged it while conducting their work. I thought these people were trustworthy and reasonable, but if you don't want your vehicle damaged in other ways while undergoing repairs here, steer clear.