The employees need to learn their own store policy on the max amount of used oil they accept per…read moreday. Mind you this information can be found directly on their website which I included a photo of below. The employee argued with me about 5 gallons being too much. He insisted the policy was only 5 qt. He insisted they were a retail store not a mechanic shop. After arguing back and forth he eventually gave in and said he'll let me do it this one time. Here's where it gets interesting. 1. I called before going to the store and clearly indicated I had 5 gallons of used oil and if it was okay to drop it off. They said yes. 2. On the website it indicates 5 gallons per day limit. 3. NYC and NY state law clearly indicate all retailers and service station must accept 5 gallons of used motor oil or transmission oil per day; per person. It shouldn't have taken a back and forth argument just for me to drop the equivalent of 2 oil changes worth of oil. Employees need to be retrained on store policy and customer service.

If I could leave no stars I would do that. I came here for a hose clamp. Lemme say again a hose…read moreclamp. They didn't even have that, a universal piece. It says 93 in network 4 in store. Every employee I interacted with looked at me like I was asking them to commit murder. When they went and looked I guess the lady there was management, she said they got boxes filled up with stuff that they don't have time to go through right now. Shut it down or reevaluate your staff to see if they know what's happening in this store because everytime I come like everytime I leave nothing but disappointment and directions to another from the team or management. This also second review and I downloaded twice just because of this.

BEST QUALITY AUTOMOTIVE PARTS AT THE BEST WHOLESALE PRICES IN NYC…read more I stopped in today 6-28-2025 again to New Glen Automotive Warehouse Parts that was initially highly recommended by my longtime Midas Shop owner friend Rob in Maspeth and by other automotive reputable local establishments which speaks in volumes. Today we're installing a new dual exhaust system with 2 new Catalytic Converters and I needed 2 Oxygen sensors for my classic 1997 Lincoln Town Car. To my surprise, New Glen actually had the high quality exhaust systems and DENSO Oxygen Sensors in stock. I find without question, New Glen Auto Warehouse do offer the best wholesale prices on all their automotive parts as compare to their competitors. The owner Joe and staff was very professional, honest, attentive and accommodating as usual. I do know from my excellent multiple experiences with Joe the owner, that if they don't have the part in stock, typically its 2 hours or less for local delivery and if it's a special order, it's always the next day. Having a large inventory of quality name parts in stock is important to me since I drive in from Princeton, New Jersey over 2+ hours. I sincerely enjoyed doing business with Joe who is always pleasant and a true Gentleman. I truly appreciate Joe and his friendly staff who were very knowledgeable in accommodating me for solving ALL my automotive needs. They're caring, patient, very professional, fast order and delivery times with excellent prices. They even have a parking lot for patrons to park for free which is extremely rare nowadays in New York. New Glen Automotive Warehouse is a local reputable Maspeth, Queens NY Automotive Parts Warehouse. Thank you Joe and your outstanding staff for another great experience and for your kind accommodations! Best Wishes, Harry

New Glen Automotive Parts came highly recommended by my longtime Midas Shop owner friend Rob who…read morewas working on my classic Lincoln Town Car down the street in Maspeth, Queens. I had the pleasure of meeting Joe the owner who is a true Gentleman. I needed Left Rear Axle from Dorman a quality part. The first Left Rear Axle was defective from Dorman since there was too much play. Joe was more than happy to accept my return and ordered a second Dorman Left Rear Axle however, this was too tight and also had to be returned. The owner had NO issues to accept the second return and was very accommodating to refund what I paid with NO issues. Joe and his friendly staff was very knowledgeable with ALL automotive parts, they're patient, very professional, fast order and delivery times with excellent prices. They even have a parking lot for patrons which is rare nowadays in New York. New Glen Automotive Warehouse is a local reputable GEM for Automotive Parts. Thank you Joe and your expert staff for your kind accommodations! Best Wishes, Harry

I've come to this Pep boys before. Brought my car for…read moreregular oil changes. But recently I've brought my father's car to fix an issue a previous mechanic had done. in a different mechanic shop. I spoke with the worker Peter, and was very friendly and helpful with explaining what the issue was on my father's 2015 Dodge Caravan. He explained what needed to be done to resolve the issue. It got taken care of. Also, I have taken my own car (Toyota Corolla 2015) to get a wheel alignment and a new set of tires. Peter then again help me and explained in great detail the warranty of the tires. There are Great Mechanics at this Pep Boys location. I would definitely return to this location.

These dudes take a year and a half to get the job done every single time... don't bother wasting…read moreyour time. Customer service isn't doing too well either. It took them over an hour just to verbalize i need a new tire. I usually deal with the incompetence because of how close they are, but nada. Terrible experience every time.

I bought a seat on June 5, 2020 for a 2009 Toyota Sienna. Everyone I met there was nice to me and…read moreprofessional. But it did not fit in the Sienna because the Sienna has captain seats. I called them back to see if I could return it. They said call in the morning. I called the next day and they would not take the seat back or offer me anything. It was an honest mistake. These people are not professional.

I found this place in my search for a fender for a 22 year old car on www.car-part.com. After a bad…read moreexperience with a Willets Point chop shop, I was wary when I was given a canned response to a question on the condition of the part over the phone. Yet, understanding it's nearly impossible to catalog and inspect every part of a junker, I decided to take the trip to Ridgewood anyway before giving in to thinner aftermarket steel. The guys here are friendly and genuinely helpful--a totally different experience in comparison to the one I had in Corona. The only downside is that these guys only have one or two people actually pulling parts in the back so prepare to wait 10-20 minutes or more if you walk in with a shopping list during a busy day. The fender they pulled for me had a light ding, but they didn't push and let me inspect it thoroughly. It really was in relatively good shape with no serious rust and I was given a truly unbeatable price. $350 new from Mercedes, ~$45 new aftermarket, $50 for genuine OE at this place which is cheaper than most, if not all, pick-a-part yards across the country. While their inventory is searchable online, not all the stuff they have on hand is cataloged. I went in expecting to return home with a light gray fender, but left with a maroon one from a different car instead. Give them a call even if nothing turns up online because they just might have what you need. I didn't know where to stick this last bit so here it is: parking in the area is a pain in the ass.

The worst experience and shady staff. My husband went to buy a battery because ours died and asked…read morefor assistance to replace it and they refused and told him to go find someone down the block to do it and when he turned around they started towing our car so thankfully got assistance from the tow company but very sketchy operations workers have running there. Good thing we caught it in time or we would have no car - DO NOT GO HERE.

The employees in this store are useless. The guy we dealt with couldn't help us find the lightbulbs…read morewe needed and he refused to do a diagnostic on the car. He said they were "too busy" and yet they did a diagnostic on some other guy's car like 2 minutes after he said that. If you go to Advance Auto they go and find the lightbulbs for you and they don't make excuses to not work.

These guys at Steinway auto parts are the only honest mechanics I know. They are always fair and…read moreonly do what is needed. I use them for all my needs. Tired of being ripped off, see Steinway for great service that won't take you for a ride l Ike Pep Boys!

I felt bad walking into this busy shop as the woman with questions about parts, but I left with…read moreexactly what I needed. Thanks to the man in charge for making the process quick and efficient, and thanks to Marty for great customer service, and for muscling through to get me everything I needed.

I got my part @ what I think was a good price but one person (owner?) out of 3 people I dealt with…read morewas rude. The other guys were friendly & helpful.

My recent visit to store # 8155 in Lindenhurst was awesome…read more Fast, friendly, informative service by everyone. The manager was great and Bryan went above and beyond with is advice and assistance with y purchase. A complete pleasure. Up till now it was a toss-up where I shopped for auto parts. My future purchases will be with Advance Auto Parts exclusively. BMW owner :)

I would do zero stars if I could this place is ridiculous. They open at seven thirty I go in to buy…read moresomething and they say we don't clock in until eight can't help you. Well, there's a guy in the back. He clocks in at 8:30 can't help you what in the hell is going on here. I hope corporate reads this. These people need to be fired.

This is not an auto body shop; it is a retail store for auto body parts. So, if you need to find a…read morebumper, headlight, or side view mirror for your car, without waiting for shipping, you can go to DNK. I went here after knocking the side mirror off my girlfriend's car, and they had the correct part in stock. They charged more than what one would pay on the internet, so I ended up buying it online. Nevertheless this place is a good resource, especially for larger parts and rush jobs. Who's gonna want to have a hood or trunk lid, or radiator shipped to them from an online distributor?

'Never judge a book by its cover' is an appropriate segway into a snapshot behind the seemingly…read moreindescript neighborhood auto parts store. There is no way of properly explaining just how enjoyable an experience it is to address your automotive needs. You really should drop in and see for yourself. Isaac is a long time Forest Hills merchant, kind and honest in his smile, and any possible part need you may have will arive within a few hours at most. Forget.the corporates, O'Riley, Pep Boys, they can't hold a candle to I and A. Artie is the front man for Isaac and he knows his automotive, he made bones years before many mechanics I knew and he posesses a fine understanding of 'heavy duty' vehicles, so truck owners are as easily taken care of as much as us car guys.

I just replaced my Mother in law's car batt, they had by far the lowest price and were very…read morehelpful. They are my go-to guys from now on....