Even after living in Monmouth County for decades, we had not been to PF Changs in Freehold, or to any of this chain of restaurants. The place was clean and the booths were roomy. We were given our menus right away. And this is when our experience went downhill. No sooner had we even had a chance to look at the drink menu when the waiter came over and asked what we'd like to drink besides water. We asked for a minute to think about it. The waiter was back at our table within thirty seconds. Then he kept coming by to see what we wanted to eat. We needed a few minutes to look at the menu. Meanwhile we waited for the drinks (which we could see were waiting for us at the end of the bar). We had to request them when the waiter came to take our food order. We had the Mandarin salad, a sushi platter, and pork dumplings. The salad was mostly crispy noodles. A few pieces of mandarin oranges. The sushi was just okay, and the pork dumplings tasted like they were previously cooked and frozen hen reheated. As one of our party was finished eating and the other in our group was still eating, the waiter came over and handed us the dessert menu. Then one minute later asked what we'd like for dessert. When we finished eating, the check was slammed down on the table and the waiter rushed off. We did speak to the manager about it, he apologized but said upper management wants them to move the patrons along. All told we were only there for less than an hour. And we did have dessert, which was a dollar coin-sized portion of key lime pie. We know this is a chain restaurant but this was a very poor experience. read more

I think this location really tries their best to accommodate, and if they miss or mess up, they try to make it right. I have been there in the past, and here are the highlights. One of the first times I went there with my vegan and gluten-free preferences, the waitress went through every item on the menu that seemed good for me, and she checked with the kitchen for any fish sauce or hidden gluten. Another time, they gave me an abundance of gluten-free soy sauce packages so I had enough to use without asking. Another time, they accommodated my large group of 13 people last minute, and then added tables when five more showed up very last minute. Recently, I was there this past Saturday, and we had a table of 15. I ordered the only item that is both vegan and gluten-free, the Buddha's Feast. I asked for steamed veggies with no mushrooms and steamed tofu (usually the tofu is fried). It came out sautéed and had mushrooms. The manager made sure the veggies were steamed again with no mushrooms, and the tofu was also steamed. They also took the item off the check. This is why I say, even though they mess up, they try to make it right. read more

Came here for the Valentine's day 5 course dinner. The kitchen was a little backed up because it was so crowded but our waitress/server was amazing. She was super attentive and helpful and kept updating us on the status of our food. All the food was delicious but the restaurant was overly crowded, I think they overbooked. The decor was amazing. read more

P.F. Chang's - Miso Glazed Salmon - Chinese Near Me - Freehold, New Jersey

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My experience was ok. I love the Mongolian beef and this time it arrived overcooked again...I dint know if it's just changed. The flavor still hits!!! The accidentally served my aureus to the wrong table so I had to ask about it before it arrived. Still will go back. I love their new diner special options on the back of the menu. read more

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Visiting Freehold Mall and saw PF Chang's and made a reservation Friday evening. Good timing as within an hour the restaurant was jampacked. WE were served by Kaitlin who was awesome in helping us choose appetizers and main course. She even found out my rewards membership was still active and I have $ to use next visit. For appetizers chicken lettuce wrap, northern style spare ribs (wish they would bring back the salt) and for main course King Pao Chicken and we added shrimp. Served with white rice. Also pomegranate lemonade. Delicious dinner and we left a big tip for Kaitlin. read more

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Love PF Changs, it's part of our Back to School shopping tradition! Had the lettuce wraps, kid Crisoy Honey Chicken and King Pao Chicken & Shrimp.the combo is a $5 up charge, no big deal. The servings are plenty and the service was great, as always! We sat outside because it wasn't too hot and it was perfect out! Nice and quiet. read more

P.F. Chang's - Kids Honey Chicken - Chinese Near Me - Freehold, New Jersey

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Stopped in because we were tired of waiting for our reservations in a different restaurant. Great decision! We arrived 30 minutes before closing which we know is terrible but the staff were very friendly and welcoming. They also had several tables still eating and still hadn't even ordered so we decided to stay. I ordered the pomegranate lemonade which was really good! I also ordered the chicken and broccoli and a side of white rice. The rice was bland but the chicken and broccoli was good. Service was quick and the waitress was great, if I recall correctly her name was Gabby. Sorry if I got that wrong but she was great! read more

P.F. Chang's - Pomegranate Lemonade - Chinese Near Me - Freehold, New Jersey

Food, tried the new Pepper Chicken., it s a hit! Service, we had Drilla, he was attentive, knowledgeable. Ambiance is , as, always, not quiet and pleasantly lighted, read more

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Ate lunch today at the Freehold NJ location. Sat in the bar area and Kevin the bartender waited on us. He was terrific. Not only was he personable, but he was conscious of our every need, and made our lunch a great experience. Kevin gets five stars. We will definitely go back. read more

Horrible experience!!! I made a reservation for 6 PM, and our group arrived at 5:55 PM. The place was mostly empty - only a couple of tables occupied out of 30+ tables. But it took them more than 20 minutes to seat us. They are way understaffed. Food was terrible also. Every food was super salty - from lettuce wraps, mongolian beef to Korean chicken. Speaking of Korean chicken, it is absolutely not Korean authentic. I could not have even one bite due to strange herb they used. They should not advertise it as Korean chicken. It will be misleading people. Inside was also so hot and humid. It was hot and humid day. But they ran the A/C for 5 minutes every 30 minutes. Everyone was sweating. The only positive side was the waiter was friendly. I will never visit place again. read more

Went here the other day for lunch and got the lunch special of Chang's spicy chicken with rice and egg drop soup. Really good and great deal read more

P.F. Chang's - Chang's Spicy Chicken - Chinese Near Me - Freehold, New Jersey

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I've written a lot of reviews and try not to be harsh. With that said I make an exception here. A wonderfully decorated establishment with very good service; definitely a nice vibe to have a meal but unfortunately it ends here. This is the Olive Garden of Chinese cuisine. I have had American Style and Authentic in many places and didn't really expect much here and I was glad I had a low bar. The foods were served with dry overcooked meats that lack saucing and horribly dry rice. The flavor of the dishes are very bland and on the salty side which were disappointing. The Spicy Chicken and Honey Chicken are mostly batter, the Beef with broccoli had severely overcooked everything. The best part of the meal was a cheesecake which is undoubtedly pre made and brought in from their distributor. 2 stars only because service was very good. read more

AI went here for my birthday and ordered the shrimp fried rice after about 10-15 mins of eating, I had to hurry to the bathroom and threw up the food. The waitress was very nice & the new dessert they had was very good read more

I arrived yesterday early afternoon to have lunch with my aunt & proceeded to have the worst restaurant experience ever! Although we were seated after a short wait, we never got to eat. The wait staff never acknowledged us despite 2 waitresses conversing in the corner & another stocking silverware Within eye sight. No water, no silverware, NO waitstaff. No one looked our way the entire time. After 29 minutes we left informing the hostess we NEVER received any service. I had heard that PF Changs has a reputation of poor service but now I can substantiate it as well. read more

I normally like PF Chang's food however, stay away from this particular restaurant we ate at the bar which we normally do in the PF Chang's in Connecticut. However, the food took forever, and when it arrived, it was missing things and it was cold and the bartender didn't even ask if everything was fine. It cost $28 for Mongolian beef but The portion was half the amount that should've been there and it had no Scallions. My wife had the Spicy Shrimp. It was ice cold I would avoid this place they just don't know how to do it. read more

Have tried PF chang before but not this location. Very nicely located in freehold mall. We were hungry and hopped into this amazing place . Nice bar . Very good beer/IPA options . Very good servicing in the bar . The guy was really quick and amazingly friendly . Loved the service ... ordered some food .. it took a long time to come , but was superbly tasty . One of the best Chinese food I have ever had . Portion size was perfect . Loved it overall. read more

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We were skeptical about coming in the first place. There was a 45 minute wait even though there were over 10 empty tables available. The waiter told us that they ran out of food about 45 minutes ago so not everything on the special menu was available. We waited about 20 minutes to receive our food and although I asked for my Mongolian beef to be well done, it was burnt to the crisp and was beyond chewy. I literally felt like I was a pitcher at a baseball game. That's how chewy this beef was! The food was also lukewarm, and the waiter never offered us water and only gave us the beverage that we asked for. The waiter suddenly disappeared for at least 30 minutes. We had to ask any and every to help us. All I wanted was something to drink. I couldn't even enjoy the rest of my food because I had nothing to drink and I felt like a human cactus just waiting and waiting and waiting for something to drink which never quite arrived. We was then told that the bar ran out of strawberries simply because I asked for strawberry lemonade. You would think that the waiter would at least come back to communicate that right? WRONG.... he didn't. As a result, we told him to keep that drink and keep the dessert that we were considering ordering. I will never, and I mean never come back to this place again. I also want to mention that the bathroom was filthy! There were toilet paper all over the place and not even on the rolls. I do not recommend this establishment! If I can give zero stars I would. Such a terrible experience! read more

my family was served my a man with glasses named Marcus he was fast and attentive. I suggest asking for his service.

Today I went to PF Chang's with my mother. I had the pleasure of having Habiba as my waitress. Habiba not only waited on my table, but was also working at the bar and waiting on multiple other customers. My mother and I waited for our food for over twenty minutes, after notifying Habiba of this situation she immediately took action and helped get our meals out. I pray that Habiba gets everything she wants and more. read more

Not a fan Sorry. Very salty food and great quality. I guess it's more of a chain so don't expect top quality

Making a reservation definitely helped. The service and food were delicious. This location is always busy and consistent from what I have experienced. read more

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We have frequented PF Chang many times. The meal was horrible! My wife described the shrimp dumplings as "grease balls." The "bowl" of hot and sour soup was in a small container half filled. Very disappointing especially for the price. It will be my last order from PF Changs. read more

What a disaster of a meal!!! First, the place was empty and we were told that there was a 40 minute wait. We were told that we could sit at the bar and that would be faster. They said that would be a 30 minute wait for food. They claimed the kitchen was backed. Turns out that they have no cooks..... really??? So, we were starving so we squeezed in at the bar. Which was the only place in the restaurant that had people. The food took about 25 minutes, which would have been great, accept that they brought out the wrong meal for my wife. It took another good 10-15 minutes for her meal to be made. I slowly ate my meal, while she waited. I had to send my brown rice back as it wasn't cooked. 10 minutes later they brought me another bowl of rice that was exactly the same. The rice was cold and hard.... Wtf?? I didn't want my rice aldenti. It's not spaghetti..... My wife ordered beef and broccoli. The beef was black, over cooked and tough. We think they gave her the same beef that was in the Mongolian beef dish that they had incorrectly made her. We asked for dumpling sauce, which we had to ask for again, because they didn't bring it out with our food. We finally got it and thankfully we dipped our fork in it, before pouring it on our food. It tasted like cough medicine. We ask the server if this was dumpling sauce and she said yes. We told her it was horrible and she replied, yeah they changed a few things on the menu. You're not the first to complain. Other people at the bar were also complaining about their meals. The manager made no attempt to accommodate or apologize. We had to ask if dessert was on the house because of our experience. The server did comp dessert. That was the only thing that was good. Banana spring rolls. We haven't had the best experience in our last several visits to PF Changs over the past several years. But we were craving Chinese and were near Freehold, so we gave them a shot. Well that will the last time we dine at a PF Changs. read more

The food was ok. The service was excellent. The place had no heat! Everyone there ate with their coats, and some hats on! It was absurd! The staff was freezing and it was awful. Won't go back because they should have closed if they were having difficulty with the heating system! read more

WORST EXPERIENCE EVER!! we walked in and they told us it was gonna be a 10 minute wait so went to the waiting area and were there for 30 minute! it's like she forgot about us! then we sat down waited like 30 minutes for our drinks and an hour for our food! our waiter was very nice though. I am never going back! there bussiness is slow slow slow like it reminds me of a sloth!! like the one from zootopia very nice people just very very slow! and don't get me started on th noodles they were so greasy you could tast the oil! so if you like oily noodles slow people then that's the place for you but def not me read more

I went to P.F. Chang's on Wednesday for lunch. I could not believe how much they raise their prices for an appetizer spare ribs with $17. That's unheard of then I ordered the dynamite shrimp which is a California roll and bang bang shrimp on top and I noticed it was different immediately they chopped up Shrimp so small and then fried it and put it on top. It wasn't the same. The prices are crazy now and I won't be going back. read more

Haven't been to PF Chang's in years... and my god we're so back. Happy with my meal and an old giftcard came through to help me enjoy. Got the Chicken Lettuce Wraps and Crab Wontons to start. Lettuce Wraps never miss and the Crab Wontons were solid. I have high expectations for a Crab Rangoon though, these were alright on that scale. For entree I hit the Orange Chicken and HAD to make it spicy. The portion here was crazy and youre damn right I licked the plate clean. Had to chuff down two glasses of water though because of that spice and I have a pretty good tolerance. Overall, an enjoyable meal that leaves me wanting more from this franchise. Can't wait to go back in 5 years. read more

The food here was very disappointing. It was overcooked, cold, and smaller portions than usual. The chives and scallions were roughly cut up and thrown on top in messy bunches with no care to the presentation. The food tasted and looked like it had been precooked earlier and then microwaved before serving it. I've been to many other P.F. Chang's and was surprised by this. I will not go back. The staff was very nice and friendly, but the food was not up to par. read more

I love this place. Everything on the menu is absolutely delicious. We started with a small order of ribs-bbq. Delish. Small dumplings - pork. So good. Then main course the Forever noodles with crispy shrimp. So amazingly good. A slight coconut and ginger flavor. To die for. Christopher our waiter is a delight. Justin the chef a genius Most of all this is my favorite place because my granddaughter Victoria loves it here and we come together and share the lettuce wraps. read more

First, yes it's a chain restaurant, but that just means you know what the menu tastes like, no matter what city you're in, lol. And no, it's not authentic Chinese food, but it's really tasty American Chinese fusion. So to me, it's better than three stars as I always have a delicious meal. The service is always good, sometimes even great, like Austin today in the Freehold, NJ outpost. The cocktails are stellar, and the flavored teas are always good. We got lettuce wraps which always tastes better than the ones I make at home, wonton soup, which unfortunately was not as flavorful as usual and Chang's spicy chicken dinner portion. The chicken wasn't spicy to us but it was tasty and it had no veggies which made hubby happy. Dessert is my favorite: if you haven't tried the banana spring rolls, give it a try next time :) read more

P.F. Chang's - Fried banana spring rolls with coconut pineapple ice cream - Chinese Near Me - Freehold, New Jersey

Food is just okay--the pf chanfgs special chicken was not as crispy as I expected, and the lo mein was a bit bland. The rice was underdone the first time but they replaced it with another bowl quickly. Our dumplings also came out late but our server took it off the bill for us, which was super nice of him. The dumplings were crispy but somehow still the wrapper was still a little underdone. If not for the great service we received, this review would have lower stars based on the food. read more

P.F. Chang's - Chinese Near Me - Freehold, New Jersey

Today was my first time dining at P.F. Chang's and my last time! It was the worst Chinese food I had in my entire life! Why would anyone ever want to eat here!?!?!? I had the Crispy Honey Chicken dinner, and it was HORRIBLE! The chicken was dried out, and it needed more sauce! The rice it came with was bland and dry! I had to ask for a bowl of sauce to pour on top of whole dish just so it could become edible! For dessert I had the cheesecake and that was so bland! It tasted like it was sitting in a freezer for years! Do yourself a favor and skip this place! read more

P.F. Chang's - Crispy honey chicken HORRIBLE! The chicken was dry, and it needed more sauce! - Chinese Near Me - Freehold, New Jersey

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My 13 yr old daughter and I went for a girls day lunch at the Freehold NJ location and had the best time! The waiter/ bartender Robert was amazing! He made us non alcoholic fun drinks (Freaky Friday style) and really made my daughter's day! Great experience! The whole staff was really sweet! read more

We arrived at 4:30pm on Valentines Day. We selected the PreFixe menu for 2. The appetizer, salad and soup was brought out together which was too much for our table for 2. About 45 minutes later our dinner was brought out without clearing the plates of appetizers, salad,soup and brought a small amount of the order of fried rice which the server said they were making more and it would be brought out when ready. At about 6:30 pm when we were able to get the servers attention again we never got the fried rice we were promised and just asked for boxes to take our food home and he said he put in the order for the dessert to be brought out. At approximately 7pm when we caught his attention again, we told him to forget the dessert and bring our check. We finally got the check at 7:40 pm. It was very crowded but i really wanted the fried rice and because it was all included in the price, the waiter said he was unable to credit the missing rice and dessert. read more

I haven't been to P.F Chang's in many years so I wanted to stop in and get an old favorite. Overall it wasn't what I remembered it to be. Service was cool but the orange chicken is entirely a different menu from years ago. It's not bad but not what I was looking for nor expecting. Not much to write about other than our waitress was cool. Probably wouldn't drive the distance to get it again but if In the area I'd possibly go back. read more

P.F. Chang's - Orange Chicken Bowl - Chinese Near Me - Freehold, New Jersey

If you have read my reviews, you probably realize I don't usually dine at chain restaurants however PF Chang's is an exception. So, Lets get the disappointments out of the way so we can focus on all the good stuff ! I am sad to hear that they no longer have a happy hour ! C'mon guys... seriously!?!?! Also what's up with getting rid of the cauliflower app. ‍ It was so good I can't imagine I am the only person that misses it. Now time for the good stuff . The drinks are creative and well balanced, the food is even better than I remembered and the service was flawless. The bartender that served us was attentive and courteous. read more

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Sesame chicken dish was bland, Mongolian beef was good but at times tough pieces. Spare ribs were ok, dumplings were had were good and so was the eggrolls. The wonton soup was ok. Now saying all that the food all of it was not hot. I mean not one dish came out hot! It was luke warm at best. Not good. Our waiter was good nd ver attentive. The place has changed its look. Still the same, nothing updated read more

P.F. Chang's - Chinese Near Me - Freehold, New Jersey

All I can say is that the quality of this food and dropped dramatically from where it once was. The portions were extra small and the quality of the food was poor. I wouldn't be surprised if this is the beginning of the end or they just turn into a low quality chain. read more

Always an amazing meal. Great dinner options for two deals. Highly recommend the chicken lettuce wrap appetizers.

I had to give this place another chance. I went to my first one at Tom's River. That's was awful. Food was just not good. I'm a fan of Asian food so I know what good Asian food should taste like. We tried the one at freehold mall last night! Omg awful food. Tastes like they unfroze it a put sauce on top! Rice was cold and had no flavor. Took too long to wait on us. It was 9pm and not so busy. The food just didn't taste right, like all batter no meat! Terrible. Horrible imitation Asian food. I certainly will not be back. I did give it a second chance. This one was probably worst than the first time. read more