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    P.F. Chang's

    3.0 (463 reviews)
    Closed • 11:00 am - 10:00 pm

    P.F. Chang's Photos

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    P.F. CHANG'S ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Outdoor seating

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    Margarita
    Christopher F.

    I was seen social media advertising for the new Tokyo boat and decided to give it a try. The presentation is outstanding. The sushi is pretty good. I wish the roles were a little bit colder, but they do stay cool because of the boat and the dry ice that is inside. We also shared some shrimp fried rice and a newer steak dish. The steak was cooked perfectly and the flavors are quite interesting. Our server was very sweet. She was very friendly and kept waters refilled. It took a minute to get my glass of wine with dinner, but the restaurant is getting pretty busy. I hadn't been to one of these locations in several years and was pleasantly surprised with our experience.

    Just the inspiration a writer needs to accomplish her goals.
    Brenda J.

    Shopping makes me hungry! This is the location by the Fashion Mall. There's one downtown. This is being written in April 2026 and the Cherry Blossom specialty menu is featured. (Photo in the pictures attached.) I decided on Sweet & Sour Chicken and splurged on Fried Rice for a $3 up charge. Delicious food! Service is always good here when I visit. Taylor is terrific! I am going to request her next time I'm here.

    GF Chang's Chicken Lettuce Wraps
    Suzanne T.

    PF Changs has always been a favorite but no longer. I'll start with the positive: The restaurant is relatively clean, staff was responsive, and we were seated promptly upon arrival. The rest is just disappointing. The quality and recipes used now are a shadow of what they have been. The Chicken Lettuce Wraps are ok now but they used to be amazing. The Egg Drop Soup I got was borderline disgusting, as it was thick and gelatinous. Nothing like the silky and smooth texture of the past. Rice is dry and terrible texture. PFC Upper Management: This is an emergency! You need to fix this before it's too late. Read your social media comments, people don't like whatever cost cutting measures you've implemented.

    Crispy Green Beans
    Kimberly F.

    Even though P.F. Changs is a chain restaurant, it never disappoints! I love how they always have one or two new things on the menu, and this time I tried the new black pepper chicken. It wasn't my favorite since the black pepper was very strong, and the chicken was coated in very thick breading, but it was still good. Highly recommend the crispy green beans as an appetizer, and the Mongolian beef or Chang's spicy chicken as an entree. Also try one of their soups as well, and make sure to ask for the crispy wontons to add to the soup. Love that the servings are always family style, and service is always phenomenal.

    Bar area
    David S.

    I love PF Chang's, which is why I'm writing this like a concerned relative, not a hater. The keystone location looks like it's in the middle of an unexpected interior water feature. Over the bar there are big water spots and bulges in the ceiling--like the roof is holding a secret pool party and forgetting to invite anyone. I genuinely hope someone checks that out soon, because it doesn't look "quirky," it looks "call maintenance." Also... the sweet & sour soup. I don't know if the kitchen is experimenting or if my soup accidentally joined a stir-fry support group, but mine showed up with cooked carrots and green onions. It was so strange it circled back around to being almost impressive. Like: "Wow. I've never had sweet & sour soup cosplay as vegetable medley before." And the egg rolls... bless their hearts. Crunchy? Yes. Flavor? It was like the seasoning called in sick and nobody covered the shift. I kept chewing like, "Okay, maybe the next bite will have it." Spoiler: it did not. I'm not mad, just... worried. Please fix the ceiling and get the soup (and egg rolls) back in witness protection where they belong. I'll be back when the roof and the food are both feeling like themselves again.

    Chang's Chicken Lettuce Wraps
    Shawn B.

    P. F. Chang's is a popular Asian style restaurant. This location had plenty of parking and seating. I started out with the lettuce wraps and green beans. Both were delicious and full of flavor. I wish they gave more sauce for the wraps. The sauce for the green beans had a slight kick, but not too spicy. Best of all, there was plenty to share. For my entree, so chose the Mongolian beef with white rice. I was given fried rice and paid almost an extra $5.00 for it. The beef was okay, but lacking some flavor. I was disappointed in the fried rice. It didn't have any flavor, more did we have soy sauce to season it. I was celebrating my birthday, so they brought out a lava cake with ice cream. It was delicious, and appreciated. My server was friendly and helpful with the menu.

    Chang's chicken lettuce wraps without water chestnuts and why such little white noodles but with yummy mushrooms
    Linda M.

    I ordered online for pickup. This time I was able to place special instructions. I ordered again Chang's chicken lettuce wraps with their current sauce, but I asked for a sweet chili sauce also just in case and actually did not like it better. I am writing this review more so as I am impressed with the lettuce size making it easier to eat as a bowl for me - filled and not wrapped. I do not remember that it comes with mushrooms, but had little white noodles. It was a delicious entree which included two fortune cookies. Oh, the chicken can come as a gluten-free option. P.S. This restaurant seems to be very busy a lot.

    Teresa L.

    We had never dined here at this location...I've been to the one downtown many moons ago and he went to the one close to Rochester years ago so it was a first for us together. Taylor was our server and she was very welcoming, attentive, and super sweet. Very lovely young lady. Started with ice cold water for both then decided on espresso martini for myself and he ordered joto yuzu citrus sake. I had to taste the sake and it was very refreshing. I'd love to say my martini was delicious but it wasn't exactly good. I have to ask was it a premade mix from a bottle because it was absolutely terrible...I don't complain or send things back so I just drank it anyway. It just wasn't a true espresso martini. We ordered the 3 course. We both ordered the salad, then the lettuce wraps and I chose the firecracker shrimp and he the 3 Mongolian dish, can't recall exact name. The food was good. It wasn't exactly like something I'd go back for but it wasn't exactly terrible either. Mediocre at best I think. I liked his Mongolian dish more because temperature wise it was hot, my firecracker shrimp wasn't but maybe warm. It definitely didn't exceed my expectations and I'm just disappointed because I really wanted to like it. The salad and lettuce wraps were good. I think for the money it could have been better or better spent at St. Elmos or Benihana's. We never just leave and not tip properly...after all despite the opinion, we still left a good tip for Taylor, its not her fault and I'd like to make sure it's known she was a great server. We are never to blame or punish anyone but it is an opinion so that's all. I'd like to maybe down the road give it another try but not in the near future. Despite my experience I still would give Taylor 5 stars. I gave 4 because it wasn't completely the worst experience. So maybe a 3.5/4 out of 5.

    Please make sure your patrons have toilet paper!
    Lee B.

    Service was good, everyone was friendly. Food quality was very poor! Food doesn't look appealing & was not very good. I wasn't going to leave a review, but the lack of attention & care in the women's bathroom was disappointing. All stalls needed toilet paper & the toilets weren't clean! I can handle crappy food, but a clean & stocked bathroom is a must for me! Please do better.....I usually have a better experience.

    Dynamite shrimp
    Duncan G.

    If I could I'd make this a 3.5. Just a bit above average. My beautiful wife has loved PF for years & I had never been so I made reservations to take her. According to her this location used to be jam packed & you couldn't find a parking spot much less a table. That is not the case now. We were seated right away at a table that got a very big hit of cold air every time the door opened. Our waitress was nice & even though she didn't seem to be in the weeds she wasn't the most attentive. My wife's fork was dirty so she told her it fell on the floor so we wouldn't start out on the wrong foot. Didn't help that when my wife needed a refill on her Sprite she poured water into it. ‍ As I said she was nice but. I think she had worked a double & it was showing. We had the dynamite shrimp as an appetizer & it was decent. My wife liked the tempura on it. I had their new orange chicken ( with extra chicken) & my wife had their crispy honey chicken. We shared a big bowl of white rice. Both chickens were very tasty. I benefited as the orange chicken had sauce but the crispy honey chicken did not. This became an issue because the white rice was incredibly dry. Per my wife they used to bring out sauces for the rice. They apparently don't do that anymore but it definitely needed it. On a side note we were both amazed but by the end of our meal not surprised that there were many empty tables& booths on a Saturday night between 6-7. Overall we thought it was ok but nothing more than that.

    Dynamite shrimp and spare rib apps
    Ian C.

    Came here, and the place was oddly empty. The place was very nice and very clean. Food was eh (tasted the same as the frozen version you can get at Target) and wasn't very hot. We ordered the dynamite shrimp, spare ribs, sesame chicken, the Brussel sprouts, kung pao chicken, and egg rolls. Flavors weren't bad, but again, food wasn't that hot, so it could have been better. On a positive note, our waiter was great! He was attentive, funny, and just great all around. (He gave us a free app, birthday dessert, and ice cream (coconut pineapple), so that was a nice touch. Overall, an average experience, that could have been worse, but could have been better.

    Moldy Blueberries
    Sophie O.

    Went YESTERDAY. Got a Chocolate Cake to go for my half birthday. Blueberries have MOLD ON THEM. unreal, disgusting, and a health concern.

    Food was gross.

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    6 months ago

    This waitress name was Macy she was amazing she gave us so many fortune cookies!! She was kind and attentive. Great dinner!

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    P.F. Chang's Reviews in Other Languages

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    New China

    New China

    4.0(67 reviews)
    4.8 mi

    It's the newest neighborhood place for casual Chinese food. It is a popular takeout spot. New China…read moredoes a busy delivery business with Uber Eats, DoorDash, and probably others. Today, I decided to have an eat-in experience. They have 6 four-top tables along with 1 table that sits 8 guests. There's a TV that usually plays ABC News Live. Tonight is no exception. The cashier stops at the table to check on me and ensure my meal is satisfactory. It's good food at a reasonable price and their restaurant is clean. (I did not visit the restroom.) if you're interested in basic Chinese food--they do have Egg Foo Yung with all the different meats. (EFY is not an option for a Combo meal.) This restaurant is a good option.

    I'd give it a solid 3.5. I didn't take a picture of the sad…read morelittle baby spring rolls... bless it, but they were tasteless. The orange chicken was really good - like, I'd order that again without hesitation. They give you plenty! I don't even know how I'm going to eat all the leftovers. I was expecting the small to be... well, small. Anyway. The pepper steak was just okay. It lacked flavor for me. And of course, lots of giant peppers instead of slicing them down...and a crap ton of veggies without much steak. But that's typical. The shrimp fried rice... Tasteless. I don't usually like to add more soy sauce to my food (and I didn't), but you're gonna need to drizzle the sauce from one of the other meals onto it or SOMETHING because homegirl was tasteless. Disappointing. The shrimp and broccoli was fine - exactly what you'd expect. Everything was packaged well, so I'd say attentive service for takeout. Not sure what it looks like on the inside/bathrooms/cleanliness, etc. since we did takeout, but I would go back for the orange chicken unless I find a place with better + solid shrimp fried rice. P.S. Remember when they used to automatically put eggs in the fried rice without you having to pay extra? I miss those days.

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    New China - Interior

    Interior

    New China - House special mei fun #yum #ReviewsByRL

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    P.F. Chang's - chinese - Updated October 2026

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