Great host, service and food. I love the casual feel with high quality taste in their food and customer service. The food is fresh. The entrees are delicious. You can tell they focus on quality and customer satisfaction. The chicken wraps are always crispy and tasty. Very well seasoned, just a bit on heavy side. Overall, a great place to go when you're in the mood for authentic Asian cuisine and great service. Highly recommended read more

What a lovely experience. My sister and I enjoyed a leisurely lunch of lettuce wraps and spicy chicken bowls. The staff was attentive but allowed us our privacy as we visited and talked. As usual the food was delicious, beautifully presented and appetizing. Thank you. read more

I am a door dash driver and I accepted the P.F Chang's order at 5:45 and got there at 6:00. Upon arrival, there was 30 plus people standing out there waiting and I knew it was going to be a struggle. I walked up to where everyone was standing and it took the man 20 minutes to even ask for the name on the order. There was no system in place because people who would arrive after me, got their food before me. My customer placed their order at 3:00 pm and for it to be ready by 6:00 pm for me to pick up. Throughout the three hours I had to wait, I had to repeat the customers name, begging them to at least look to see if they have it. The only other person that would come out and talk to us, cussed out and screamed at a woman who had also waited just as long as me. It was obvious they were understaffed and did not expect for the substantial amount of orders they received. However, P.F Chang's is a prominent restaurant that is a chain. This was unacceptable, especially cussing out customers and purposely canceling people's orders without telling them! Thankfully, I finally got my order three hours later and delivered to a very understanding, nice family. Although the family tipped me a very generous amount for my troubles, that was the only order I got to do today. All in all, do not give your hard earned money to this joke of a restaurant. They can't handle their business properly and efficiently like a successful business should. There are many families that got screwed over by this, ruining Mother's Day dinner for many. read more

Food was good. However, after telling us the wait was 25 to 30 minutes, the wait was actually an hour and 17 minutes as measured by the text messages they send. Service was also quite slow. Overall, our dinner took 3 hours and we did not linger. read more

Everytime I come to P F Chang's I have high hopes, however I always come out feeling empty and unsatisfied. Winston-Salem finally got a P F Chang's! My neighbor gave my dad a $100 dollar giftcard to the restaurant, so we decided one night to check the place out. My parents are OG Chinese and they nitpick every Chinese restaurant, so I was excited to see what they complain about this time. Tip: Always call ahead of time to make a reservation. I made the rookie mistake of not doing that so we had to wait for ~30 minutes for a table of 4 to open up. When we finally were seated, the ambiance was definitely trendy casual, however the lighting was super dim. I could barely make out the people in front of me. On our table, there was this one powerful light, that was situated on my dad, so we had to take turns looking at the menu in his light.We settled on getting 2 of the Chang's For Two, a Four Course dinner for $42.95 with choice of an appetizer, 2 soups, 2 entrees, and a dessert. What was eaten: -Soups: The egg drop soup was the better of the two soups, mainly because the hot and sour soup tasted burnt. +Chicken Lettuce Wraps - This was DELICIOUS. Something so simple, yet classic. We ran out of the lettuce pretty fast, but you can always ask for more :) +Dynamite Shrimp - This app was good. However it might've just been the super fatty mayo sauce on it. +Pad Thai - This was probably the best out of the entrees. My parents said that this was the best, however not worth the pricetag since its essentially flavored noodles. -Mongolian Beef - My dad ordered this and hated it. It had no beef taste, everything was masked by sweetness. -Honey Shrimp - This tasted exactly like the Orange Peel Shrimp -Orange Peel Shrimp - This tasted exactly like the Honey Shrimp +Wonton Desserts - We got both the Sweet Vanilla and t he Chocolate Raspberry wontons. Be careful when biting into it as the gooey cream cheese inside can cause some serious splatter zone on your shirt. I do have to say, the waiting staff was on point. Super kind and knowledgeable about the menu. Water was filled up when needed and clean plates were served out! What to take away? Nothing, I don't think grabbing a doggy bag is worth reliving what you ate at the restaurant. Definitely not going back anytime soon. I give it a stunning 4 courics. read more

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While I love the food and I like the setting, last visit I was with someone on a special occasion and trying impress this woman, this restaurant did not live up to my expectations. First.. not only was the first plate they brought to my table dirty with food from a previous meal but so was the second one. The Coca-Cola tasted like lemon juice as well as flat. As if that was not enough, when the food arrived it was not even what was ordered. Having visited this Winston Salem location before, I was aware they are often under staffed. But this visit was by far the worst yet. read more

P.F. Chang's - Chinese Near Me - Winston Salem, North Carolina

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This place is great! The atmosphere is friendly, the menus have decent variability, and the food is great. My favorite dish is the Mongolian beef, but they also added a fire braised short ribs that's pretty good. I recommend trying the fire and ice dessert, it's delicious. read more

P.F. Chang's - Chinese Near Me - Winston Salem, North Carolina

Service and food was exceptional! I have the Seasonal Short Rib special and it was to die for. read more

P.F. Chang's - Short Rib Fried Rice - Chinese Near Me - Winston Salem, North Carolina

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Service and food were great. Spacing for inside dining was adequate. Good experience.

Food took over 50 mintues, they forgot our lettuce for the lettuce wraps, my orange chicken was cold and we were missing a set of silverware. Apparently, they thought there were only two people eating. I will say, the manager did come out after my frustration level had boiled over. He apologized and offered remediation. I appreciated being heard, but the overall experience was, unfortunately, sub par. I will chalk it up to a "bad night" since I love PF Changs, but would have hoped that the other employees, the ones that saw me standing around, fuming, would have offered more assistanec. read more

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A lot of good and bad about this place. We love the bar and almost all of the service people that work the bar. Food can sometimes be slow but we don't let it bother us. Always feel we can push it if we have to. I've always thought P.F. Chang's was over priced but we come during happy hour and enjoy discounts on the appetizers. Also, if you get on their freq point program, they email you specials plus you get freebies along the way. At the bar, HH goes to 7. We've rarely been disappointed in any of the appetizers or dishes we've had. The large bowl of soup has become one of our favorites. I will say, this isn't for everyone's liking. I guess if you have a long wait (never wait for a seat at the bar) and food is a little slow, I'd be upset. So my advice, hang at the bar during HH and chill. read more

P.F. Chang's - Yum - Chinese Near Me - Winston Salem, North Carolina

We went on Saturday October 17, 2015. They told us it would be a 20-30 minute wait but we only had to wait 10 mins! The Host/Hostess you could tell were still new to job. We got there at 1:00 and it was packed! They text you when you table is ready. So there is no loud speaker going on the whole time you are there. Very good food and our waiter James was very good! The interior is a nice, dimly lit and casual ambiance with candles and natural wood planks on the ceiling. The lights on the far side in the ceiling were large, stainless steel circles! Which makes for a very romantic setting! We got the Chang's For Two which is a Four Course Prix-Fixe Menu for $42.95 with choice of 2 soups, an appetizer, 2 entrees and finished with a choice of dessert. We started with Egg Drop soup followed by Chang's Chicken lettuce wraps (gluten-free). Wok-seared chicken, mushrooms, green onion and water chestnuts over crispy rice sticks. The appetizer, Chang's Chicken Lettuce Wraps were beyond amazing and we really could have just made a meal out of them. For our Entrees we got the Chang's Spicy Chicken, Beef and Broccoli and Fried Rice. For dessert we got two Sweet Vanilla Cream cause they were out of the Chocolate Raspberry Wontons. We love you can make reservations and also order take out online, as well as become a PF Chang's Preferred Member to earn 10 points per dollar and get a free entree with 2,000 points! Considering there's no cost to join, they start you with 1,000 points with first purchase, exclusive invites to Member-only tastings, and a complimentary dessert or appetizer on your birthday! We currently have 1,420 points just after our First visit. We are definitely fans of PF Chang's and we will go back again. We are so glad we finally have P.F. Chang's in Winston-Salem! read more

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This place is usually very good. Expensive but decent food. Last night we did carry out. It was terrible. Crispy honey chicken was too much dough, and soggy sitting in sauce. Sesame chicken, same thing. Soggy, not crispy. The rice was undercooked. I will not go back to pay that much money for food that seems to sit in a buffet line. read more

This location has so may issues! Let's start with the drinks. The tea tasted sour and the lemons were horrible. This location has dramatically reduced the menu to a few select items! The best items have been removed from the menu and the prices have increased for the remaining few items! We had the Crab Rangoon and pork egg rolls. Both appetizers were ridiculously horrible! They were cold, tasteless, and lacked the binding agent needed to hold them together. The Mongolian beef was simply alright. Not one part of this meal would make me want to return to PF Chang's! The service was super slow and the manager did not visit tables. read more

Best for group dinners such as birthdays or date nights, lots of Asian fusion dishes to choose from. Loved the huge prawns in my dish, but the noodles were just okay and were spicy without warning on the menu. Be prepared to spend a little more, as one dish is $15-$20. read more

P.F. Chang's - Long Life Noodles and Prawns - Chinese Near Me - Winston Salem, North Carolina

Hello, my family ordered dinner to be picked up at 7:30 today. We placed this order at 3:15pm. We ordered curbside pickup so we wouldn't have to leave the car in this troublesome time. Unfortunately, this experience was nothing but troublesome and frustrating. When we arrived, it was clear, there was no organization within the PF Chang's staff on how orders were being processed and picked-up. I tried to call the phone number listed in the confirmation email to notify the staff that we have arrived. The phone line was busy, and I continued to call 6 different times while we were there for an hour with no pickup. The lady, Denise, did not take the order name down for 15 minutes. I simply wanted to let her know that we were here. She was very rude, as well as the rest of the staff I interacted with. She even cussed out and yelled at a fellow patron. It was simply ridiculous at how unorganized and rude the staff was. Especially considering we had already paid for $60 worth of food. My dad had been fasting the entire day and we purposely set our pickup time for 7:30pm to allow ample time to pickup the food before he broke his fast. He came with me for the ride, and by the time we cancelled our order it was time for him to eat, and we had to leave empty-handed. If we had known they were this far behind, we would've cancelled and gone somewhere else, but the staff was simply not communicating with us. I understand this was Mother's Day and there were multiple other orders, but they should not have accepted all these orders if they could not manage it. All my mother asked for for Mother's Day was PF Chang's for dinner and we couldn't even give that to her, because of this staff. We are very upset and disappointed. This place used to be our go-to and now we never want to come back, because of this experience. read more

Recently for special occasions my husband and I have chosen to dine at P.f. Chang's in Winston-Salem. We always have had a great meal usually a cocktail (one of the "specials"), appetizers (lettuce wraps and Spareribs) an entree (Pepper Steak) and dessert (Banana Egg Roll)! All very yummy! But the stars of the occasion has been the service! On two visits we were served in a booth near the bar, with the bartender doing double duty! We were promptly greeted, drinks ordered and food delivered in proper order. Today our server Denise made our visit perfect! A true professional with the ability to balance all her duties and cover multiple tables with grace that enhanced visit! Kudos! read more

Great service, great food, beautiful place. What else can they provide? How about a nice bar? I really like this place but we don't get there often enough. Went for lunch, had lunch portions and it was perfect. Not a lot more to say, just arrive and enjoy! read more

Once I arrived at home excited to eat our pepper steak with extra onions and pork dumplings. The dumplings were extremely cold and the sauce was a sludge. The beef tasted as though it was prepared yesterday and I got yesterdays left overs. This meal was absolutely disgusting. I hope the disposal does not mind it as much as we did. read more

I had a great meal here. The food was delicious, and the service was great. We had the fried potstickers and lettuce wraps. Everything was fresh and delicious. Great presentation. The prices are a bit high, so just be prepared. Tea was over$3.00. That's too much. No complaints about the other items. read more

Wait was as expected - 20 minutes as we were told. Our appetizer came quickly (we enjoyed the lettuce wraps), but it took nearly 55 minutes to get our entrees (party of four). We got one apology from our server, no visit from management, and no real indication that our wait was out of the ordinary. The food was good, not great. The supposed "family style" shareable Miso Salmon was barely enough for one, let alone shareable. The food in general was tasty, but barely warm. I would not recommend this P.F. Chang's to a friend. read more

Overpriced and lack luster food at best. Ordered the lettuce wraps, Phoenix Chicken and Shrimp with lobster sauce. Lettuce wraps, go to, Good flavor, but the lettuce was pretty tore Up so rather difficult to make a wrap. Phoenix Chicken was over cook and dry with little to no flavor. Had to add the saudlce from the lettuce wraps to get it down. And the shrimp with lobster sauce was plain (flavourless) sauteed shrimp with a minute amount of sauce. Not really edible. The manager was very nice and did come the wraps, but I wont be back. read more

My fiancé and I were avid P F Chang visitors when we lived in Tampa,Fl. So we figured we would try the Winston Salem location. The restaurant is nicely decorated and the bar area was open and nicely done as well. We ordered about 45min to closing and the food tasted great. We shared some spring rolls. I had the chicken fried rice and a lemon drop martini. My fiancé had the lobster and crab fried rice. He also ordered the anejo buzz. Which he gave two thumbs up. The service was spot on and we weren't rushed at all. We will definitely return for our future PF Chang fix. read more

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Food was perfect, great gluten free options and large portions for lunch menu. Our server Carman was very sweet and attentive. Would definitely come back and ask for her. read more

Disappointed, I ordered the Mongolian beef bowl and the meat was very dry and not well cooked. I'm not sure if they made my dish in a rush but it did not taste like usual. read more

So I have eaten at PF Chang's before in Greensboro and in Miami, but this was our first time eating at the new location in Winston-Salem. After reading some of the other Yelper's reviews, I decided to go and try it out for myself as some of the reviews did not matchup to what I had experienced at the other locations. I'm glad that I went. The inside is nice and modern, it looks good like all of the other locations. Our waiter Michael was excellent! I loved his enthusiasm and knowledge of the menu, although he did admit to us that we were his first order of cappuccino that he ever made. My wife said it was great! We started off the night with Pork dumplings and the lobster tacos. The dumplings were good, and had a beautiful presentation, but the filling was just a tad on the dry side. (I must admit though I have high expectations for dumplings ever since I ate them in San Fran's Chinatown). The fried lobster tacos were phenomenal! The came with a jicama shell and the lobster was sweet and juicy. That was a 5 star app ladies and gentlemen. For entree's we ordered the Beef a la Sichuan and the Combo Lo Mein. the first dish was a nice spicy dish of beef strips and green scallions and other julienned vegetables. Great dish. The lo mein is beef, shrimp, and chicken with other vegetables, another good dish...however, when I mixed them together it was a great dish. Michael brought out a trio of sauces (a red chili paste, hot mustard, and the dim sum sauce) then he claimed a special house sauce by mixing them all together. It did brighten up the lo mein as a little extra infusion of spice often does to Asian dishes. For dessert we ordered the chocolate raspberry wantons. These were wantons with a chocolate filling with a raspberry sauce drizzled over them and a little dusting of powdered sugar, and a few fresh raspberries decorating the plate. The were nice, not too sweet, but for me the perfect little bit of sweet to finish off the meal. All in all a really good meal that included two appetizers, two entrees, one dessert, two glasses of wine and a couple of glasses of beer all for $70 plus tip. So for us we consider this a decent value. It seems that they are really pushing this new location as Michael also brought out a little card that allowed us to sign up of a preferred diner program that offers 1000 points for signing up and 10 points for every dollar that you spend. At 2000 points you are allowed to select an entrée of your choice, so if you like this place it can help pay for it just by dining there. If you haven't had the chance go give them a try. read more

Beautiful ambiance. But the service... is... so... SLOOOOW! Please step it up! Had a very inconvenient lunch at this location today. My party of 5 arrived at 11:40am and were seated immediately at the "community table". It took 10 mins and flagging down two waiters and a hostess before we could even get drinks. From there it only got worse. We ordered our food around 11:55a but didn't receive our entrees until 12:30p. We received some condesending remarks from our waiter and an insincere response of "I'll get the manager". When the manager finally did arrive, at the end of our meal, she only offerred to comp two of our meals. If you want to keep this location in business, I highly recommend a crash course training in great customer service with strong attention to detail. Othwerwise, you will be out of business in the next year once enough people have become fed up. I would rather drive 35 mins to your greensboro location before visiting your Winston-Salem establishment again! read more

Maria Catherine was really nice waitress she really funny she does her job right .you can tell that she really cares about her customers. If it's your first time coming her I recommend asking for her to be your waitress . I would definitely come back for sure. read more

Update: I came here last night for a date night with my husband and absolutely loved it again! It started out excellent because we called the night before and made reservations for 5pm. Upon arriving, even though it was getting busy, we were immediately seated off to the side in the glasses in area. Our server, Timothy, had the best personality and demeanor for a server! He was very friendly and also very funny! He apparently is usually the bar tender but was helping out the floor that night. We ordered Chang's for Two again because for the price, we can get 2 soups, an appetizer, 2 entrées and dessert! We both started out with myself getting Hot & Sour Soup and my husband getting Egg Drop Soup. Both were hot, comforting and perfect for the cold rainy weather outside. We ordered our usual Chicken Lettuce Wraps for our appetizer and it was delicious with crisp, cut lettuce, freshly cooked chicken in an delicious sauce for us to stuff in the lettuce leaves! Make sure to put some of the dipping sauce in the wrap because it elevates the flavors to another dimension! Our entrées were Chang's Spicy Chicken for myself and Beef and Broccoli for my husband. Of course, I tasted his also :) Mine had pieces of chicken very lightly battered and fried to a light, crispy exterior yet tender on the inside! Then tossed in a sweet & spicy sauce that was like the duck sauce, but a slight kick. I had brown rice with it as well. The Beef and Broccoli was delicious also. The beef was very tender and grilled perfectly. It had this savory, yet mildly sweet sauce that they tossed the meat and broccoli in. He also had brown rice. Our server surprised us with 4 egg rolls while we ate because he said they had made extra and he was giving them away! How sweet!!! They were huge! The outside was hand rolled and crispy. The inside was stuffed with fresh, crispy veggies as well! They were served with a sauce made from Spicy Chinese Mustard and Duck Sauce-- a definite must have from now on! Our dessert was 2 Vanilla Wontons which were rich and tasted like a fried cheesecake- the best part is they come as 2, but it's perfect because they're super rich! My only complaint would be to not allow patrons to exit in the patio unless it's an emergency because the freezing air would blow through as we ate dinner. The 2 tables beside ours said the same thing. However, the excellent service start to finish along with the delicious food made this an amazing date night! ****************************************** We called this AM for reservations to help with the wait being tonight is the grand opening today. Not only did they seat is early, but in a great location off from the loud bar area. The interior is a nice, dimly lit ambiance with candles and natural wood planks on the ceiling. The different sections of the dining room have clear glass dividers so it's very open and spacious. Our server was super friendly and helpful and also the trainer, Mark, from Alabama. He came to personally thank us for dining tonight. We went with the dinner for two option and chose 2 soups, an appetizer, and 2 entrees with a dessert. I chose Hot and Sour soup and my husband chose egg drop soup. We chose the chicken lettuce wraps app and then garlic noodles and Kung Pao Chicken for entrees and wonton desserts, chocolate raspberry and also vanilla! read more

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It was freezing. Server was very conscientious and supportive, told mgmt, nothing happened. Asked server to send mgmt over. She did. Mgmt showed up and said he couldn't turn it off, could only increase the temperature. We said please do. Never happened. It's 40 degrees outside and they have the AC on. read more

So tasty I needed a nap! We called and made a reservation knowing they've had some long wait times. We we're seating almost immediately. Our server was great, the food was delicious. Manager came to make sure all was well. read more

I made reservations for dinner tonight after reading the only review on Yelp. It was a huge advantage, we waited only a couple of minutes to be seated while those without reservations were told it was a 35-45 minute wait. And that was at 5:30 pm on a Thursday night. No complaints about getting enough water, my water glass was never empty and I drink a lot of water. When we have gone to PF Chang's in the past, in Durham when our son was in college, I always ordered my favorite dish. But tonight I wanted to try something new so I ordered an appetizer as my main meal, the jicama lobster tacos (3). My husband ordered his favorite, kung pao chicken. My meal came out a good 15 minutes before his arrived at our table. I assume the kitchen thought it was our appetizer and sent it out first, but I had made it clear that it was my main course. It was so hard to sit there and look at my food and wait patiently before digging in. We talked to the manager and he explained that they are using a new system in the kitchen and still working out the bugs. He comped my meal, which was nice. We are definitely fans of PF Chang's and we will go back again and again. We are so glad we finally have one in WS! I will revise my review after future visits and after they get the bugs worked out. read more

My waitress brought this rating up to 3 stars. Her service was excellent. I started lettuce wraps which were good and gave me the feeling my meal was going to be better that some of the reviews I've seen here. My main course was Korean chicken stir fry with kimchee and brown rice. First impression, the rice was under cooked and not at all sticky. My grad school housemate was Korean and I never saw him bread chicken before cooking. I could not find any kimchee unless those four or five pieces of green onion were it. read more

The food is good, average options and the specialty drinks are ok.

Extraordinary service. Delicious food. Has too be the best Chinese I've ever had. So happy!! Thank you for the wonderful food and service.

Love pf Chang's. Made from scratch and delicious the drink are delicious and they have happy hour apps Monday through Friday. Great way to get a bunch of different things for cheap and leave full and satisfied read more

The food was good. The hostess was awful, she sat us with no menus and then when I asked her for some she brought one and it was four people at the table. Our server was great once she came about seven minutes after us sitting there without menus. read more

What a great experience ... It was a private time just for me after I had studied for two weeks and passed a big exam. The place was fantastic. Great service and did not have to wait at all. Once I was seated I was greeted and drinks were ordered. I got the Mongolian Beef for main course and it was so tender. I had the dynamite shrimp to start with. I went to the bar afterwards and had Lauren to take care of me. She was quick and kept me filled on some great drinks. All in all it was a great experience!!! read more

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Waited a few weeks after opening to let them iron out the kinks, and gave it a try for dinner tonight. The timing of the food courses were on point considering we went at a crowded time. The service was fast, accurate, and friendly. I have heard around town that ticket times had been very long during the opening phase but you wouldn't know that tonight. Appetizers were out in 10 minutes and entrees were perfectly staged arriving 15 minutes later. For being less than a month old they are doing just fine and should only improve. The sake was good, the food was great, but the brown rice was not at all hot (my only complaint) Overall a very nice experience and I believe Changs is a great addition to Winston Salem. I will return soon. read more

This is a bad location. Go to Greensboro location if you have the choice. Service wasn't great, food was okay but not as good as other locations I've been to. Then we left our credit card there and we called to see if they could hold it for us. They claimed they didn't have it and had no way to look for it... okay??? We immediately put a freeze on our card and ordered a new one. Will not be back. read more