I took my car to Pacific Collision walked in no they immediately helped me got quote set appointment they followed up prior to me bringing car in fixed it in no time everything from start in finish is always a 100% the customer service is unmatched by far,I truly recommend this Shop to everyone I know the work is always excellent I for the what every is done waiting area clean I'm very pleased from Tia,Ruben, and I believe Maracela Thanks again Miss C read more

Omg, I am so glad my Subaru dealership recommended Pacific Collision. I couldn't be happier with the service and workmanship. My car is immaculate. 2 years old and a man scraped the paint on my side panel near my left rare bumper when he backed up to park his car. I was upset but fortunate that he stayed until I arrived and he told me what had happen. Not knowing how the car is built I told him I would have to take it to my dealership to access the cost, damage and repair. They recommended Pacific Collision, a certified Subaru shop. I was greeted by Tya the shop manager who asked me if I wanted a patch job (paraphrasing) as opposed to a complete replacement. She told me what each entailed. I wanted my car like new before it got hit. She gave me an estimate on the spot. I asked to get on a call with the gentleman who hit me. With the 3 of us on the call at the shop, he was able to ask Tya questions about the repair and cost. I couldn't believe how communicative the shop was from the time I dropped off the car to the day I picked up my vehicle. All lot of text messages with up to date status. Who does that?! My entire bumper was replaced and the attached panel on each side which needed to be painted match perfectly to the paint on rest of my car. Camera and the electronics were also checked for calibration. I was skeptical on the paint match and even more so when Tya first mentioned a possible over spray. As it turns out, that's what they say just in case....I didn't expect perfection and I didn't expected to see my car sitting in front of the shop cleaner (and detailed) than when I brought it in. I dropped off the car on Monday morning and got my Subie back Wednesday afternoon. I didn't expect the turn around so quickly. I also asked for touch up paint and the old bumper. Boy, did they deliver. My old bumper came in a zippered bag and they waited for me to see them load the bumper and how careful they were in placing it into my car. I am so impressed by them, I raved to a friend the next day. He called them on a whim that same day to get his car detailed that afternoon, talked to Tya and she got an appointment that same day. Wow, he liked the detailing too. 3 days later another Subaru owner who parked next to me with an Outback like mine but white commented on how good my Subie looked. Being an outdoor sportsman, he put a small dent on the car when unloading his kayak. I told him I just pulled my car out of the shop that week and told him about Pacific Collision. They are definitely my go to shop. Call them, ask for Tya. read more

Another great experience at Pacific Collision! I had pretty severe damage to my rear bumper and tailgate and now it looks brand new again. Fast, professional, high quality work and outstanding customer service. read more

Great company quality workmanship we've worked with Pacific Collision on 3 occasions. Ruben is a really excellent representative for the company and will get you the best they have to offer. Detailed oriented family environment I recommend this business highly. read more

Such a welcoming and handy crew! They know how to do a great job. Rueben and Ignacio made me feel at home with how friendly they are. Felt like I had friends helping me out :) They quickly fixed up my Toyota's chips from an attempted gas siphon. They made it look brand new and helped prevent any rust development. This place is now my new home body shop! Thanks you guys!!! read more

I came in to get the emblem on my Crown Signia replaced, and the staffs did it quickly and very beautif. Great service, great quality, and amazing value. I am grateful and will definitely returning for any service in future. Highly recommended! read more

Pacific Collision - Body Shops Near Me - Oakland, California

Nobody ever wants their car to end up in a body shop. It can be an inconvenience and a stressful situation to be in. I unfortunately had 2 of my car doors get damaged and need replacement. I was lucky enough to find pacific collision while searching for a body shop and let me tell you, I'm so glad I had them do the work. As mentioned earlier this was already a stressful situation but Ruben made sure to make the process simple and smooth. Ruben and his team did excellent work, Ruben made sure to keep me updated on parts coming in, sending pictures of the process, and always update me with the work that was being done. My car looked brand new once everything was done, paint was matched perfectly and the doors looked like the original. If you ever need work done on a vehicle pacific collision should definitely be your first stop. read more

The Pacific collision shop in the Bay Area is one of the best body shops I've ever been to. I've been a loyal customer for over 10 years, and my friend Ruben and the team always take great care of me and my friends. They do an amazing job on my cars, making them look like they're brand new. I really appreciate all the hard work and dedication they put into their work. I hope to do more business with them in the future. Thanks, Ruben! Defiantly five stars read more

Responsive and responsible, good job dealing with insurance. Very happy with my choice

great customer service ! I called them and they were able to get me in fast and work on my car ! I give them 10/10 for my overall experience ! read more

I came into pacific collision for an inspection for my Jeep gladiator. I was assisted by one of the Manager Tya I believe as well as Alexandra at the front desk . They were both so amazing, made sure my car was in trustful hands, they answered all my phone calls, any questions I had. This business is great ! And they sure know how to do a proper detail, not a spot of dust inside nor outside my car. I recommend you guys bringing your car to this specific location if your car needs work on !!! 10/10 read more

I own a '08 Honda Civic that I absolutely love. Back in February I got into a small accident that left my front bumper messed up. I asked to get a new front bumper, and also to get the paint re-done on my rear bumper. Guillermo and Ruben were very helpful and always kept me updated. Paint came out spectacular and my vehicle looks better than ever. Professional shop which focuses on getting the job done right and gets it done fast. read more

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Jorge and his whole team at Pacific Collision has always been going above and beyond whenever I need body work done on my vehicles. Their customer centric attitude has made difficult situations very accommodating, efficient and very cost effective vs other body shops I've received quotes from. Most important, astonishing work! read more

Pacific Collision - Body Shops Near Me - Oakland, California

Took my car in for body work. The people there are great! Would definitely recommend them to everyone. Thanks guys... read more

Thank you, thank you, thank you Pacific Collision! Outstanding customer service from start to finish. I truly appreciate the great service and honesty from Guillermo (the owner) as he made it a very easy process for my car to be repaired. I could not deal with the headache of the damage of my car and having to deal with insurance etc. as lets face it accidents are such a burden, but Guillermo handled the back and forth of more needed areas to be repaired and did a great job of keeping us informed. They sent my car down to Mercedes Benz to be inspected and reset after their repairs were made, which took away another burden from me. Another thank you to Tya for the update calls to assure me they were working diligently on getting my baby back to me. Their work is amazing as my car looks brand new as if I just purchased it yesterday. They even detailed my car beautifully before returning it to me. Thank you again Pacific Collision!! read more

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I took my Chrysler Hemi 300 in for a repair. Ruben was amazing he came out seen the problem identified it. Went in and wrote up the order. He ordered the part got it fixed within days. I felt like I was driving a brand new car again. Thank you to the staff. The gal that answers the phone very professional and friendly. The value as a person my concerns were all met. They went above and beyond and even the paint that they had left over they had a little bit and he put it in a little bottle and gave it to me. I highly recommend Pacific collision. read more

Guillermo, Tya, and their team saved me a lot of hassle and running around by fixing the passenger side door panel for my 1997 BMW. They fixed my panel -- three pieces attached to the panel had come loose over time -- despite a full shop and my not having an appointment / being a walk-in. Finally, they were upfront with a very fair price at they didn't change once the work was completed. It has been hard to find an honest, quick, and reasonable body shop in the Bay Area. Pacific Collision seems to have these values, and I'm definitely going to use their services in the future. Mucha gracias to Guillermo and his team. Update: fixed a typo read more

Ruben and Guillermo helped me fix my 2020 Jeep Grand Cherokee. They had my car fixed fast and with good quality repairs. I will definitely be recommending them to anyone that needs and work done to their vehicle. read more

Great work...timely service, great customer service. Only drawback was it would have been great to know that it would cost a couple thousand to put the car back together after running diagnostics..it basically forces you to move forward and pay the full amount to fix it rather than pay to keep it damaged. read more

Took my 2015 Toyota Tacoma for repairs staff is great always kept me updated on progress of my truck fast reliable highly recommend this shop! read more

Top noche Body shop! Nothing but good things to say about them. Always kept me updated on anything and always replied quick to all my calls.. I was in a front end collision brought them my car it went in and out in less than a week! Ruben Venegas was able to help me find parts at good prices! Happy I got my car back so fast! read more

So I took my car in to the dealership to get some rivets for my mud guard, and the dealership tells me oh you need to go here to pacific collision to get the parts I came, and Mr. Ruben was very prompt, and his service was excellent I was able to get my mud guard rive. He put them on ASAP and I was out the door in less than eight minutes. Thank you so much Ruben for your kind And optimum customer service. Would I recommend you Pacific Collision definitely yes hands-down the service is remarkable. Thanks Ruben and enjoy your day. read more

OMG! This place is amazing! *Customer Service: 10 *Professionalism: 10 *Human Care: 10 My car looks BETTER than it did, when it went in! Looks and runs great! And I'm thankful for my extra "Gift". Thanks Tya!! read more

Pacific Collision - Pacific Collision - Body Shops Near Me - Oakland, California

Someone tried breaking into my vehicle at the Bayfair Bart Station & broke my door handle to the point where I couldn't even use my car key to unlock the drivers door, next morning after I was so desperate to find a body shop were I can take my vehicle & that's when I came across Pacific Collision! I called that morning & spoke to Ruben from the front desk & told him about my situation I was in & he told me come on right in that day! I also needed my rear bumper to get fix so within a week I was able to take my vehicle to not only get my door handle fix but also my rear bumper! I TOTALLY RECOMMEND THIS BODY SHOP! 10/10 read more

I recently had to replace my windshield, older model Lexus SC. To my dismay I learned after taking the weather stripping off I had some rust at the top windshield frame due to a previous incorrectly replaced windshield. This windshield frame rust is the hidden scourge of the auto world hahha beware of it, even in Cali.I Called Geremo and crew and they put my mind at ease and took care of the rust with some body work and rust treatment chemicals. Glass installed with their partner company peter pan auto glass of fremont who did a good job with installation. Only took 1 day, I am a happy camper. Very reasonable price for this as well. Don't hesitate to come here for your auto body needs. I am planning on coming back in the near future for a bumper respray and am very excited because I know it will be top notch. Thanks Geremo and crew! read more

My Honda Pilot is getting old and had some scratches on the paint and decided to take it in for an estimate. Jorge gave me a quick & fair quote & suggested a few other quick & affordable repairs to improve the look of the interior & exterior of my car. All work was completed the same day. My car is now shinning & I feel better driving it. Thank you for your excellent work Jorge & team :) read more

This is long overdue!! I normally don't write yelp reviews but after two separate experiences with Pacific Collision, they earned the recognition! A couple of months ago, my car was hit while parked on the street in Oakland. Completely side swiped the driver side.. To add salt to injury, the person responsible for the accident didn't stop to provide their information. This car is my only form of transportation to work and now I have to eat the cost on fixing the damages that wasn't even my fault. I came to Pacific Collision with so much frustration. I'm so thankful for Jorge and the rest of the team at Pacific Collision for their professionalism, honesty, and great service!!! They absolutely went above and beyond. I'm very meticulous when it comes to my car. The new doors are an EXACT match, the price was reasonable and best of all, I got my car back quick, like nothing ever happened! :) My friend got rear ended on the freeway. I told her about this place and she decided on her own to take her car there. Jorge explained everything to her before working on her car and kept in contact with her insurance, making the process so easy. Now I know for sure that their work is consistent! And that they will take care of everyone. From now on, I will only take my car to Pacific Collision! read more

My new car is a magnet for other cars. I've been rear-ended twice, and each time Pacific Collision has done an excellent job with the repairs. Not only has it been restored to its prior condition, but it was glinting in the sun - freshly detailed - when I picked it up. Jorge, Tya et al are fabulous: I can't recommend them strongly enough! read more

Don't recommend. Had a front lip installed here. I was charged $400 and gave the guy $40 bucks tips. No complaints if it was a good job. Later found that the holes that he drilled for the rods doesn't even line up (neither on the car itself nor the lip). I simply don't understand how you charge so much for this kind of workmanship. I could've done that myself. read more

Pacific Collision - Lip with poorly lined-up rods - Body Shops Near Me - Oakland, California

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This shop is the greatest I have worked with them for years with all my cars I will definitely recommend this shop any time

A friend referred me to Pacific Collision after my Camaro got rear-ended. From the start the staff was very friendly and very easy to work with. The repairs were done in just 3 days and my car looked brand new! I was very happy with how my car turned out and impressed with how professional the shop was! I highly recommend Pacific Collision to anyone and I am so glad I found this place. Thank you! read more

Jorge, my heating system is dysfunctional and as of today the Low Tire Pressure warning lights are on at the place you've worked on. Rear Passenger. read more

So helpful! I was in a fender bender. Got my car in same day as I called to ask questions. They answered questions wonderfully. They kept in touch with me throughout the whole process. Ky was super helpful and lowered my deductible by $605! That was so helpful being a college student and all. I needed to get things out if my car a few days later. Ky was super helpful in assisting me there safely. Worked with my car insurance fast and efficient. read more

I just wanted to take the time to thank Pacific Collision for all their help after my auto collision. I was referred to Pacific Collision by One Toyota, and the staff from Pacific Collision took it from there. I was reassured that my vehicle would be repaired and also had assistance in regards to dealing with my auto insurance and property damage. My 2015 Toyota Corolla was restored to its original shape, and I can't thank Pacific Collision enough for making this process so easy. Definitely recommend, great service and amazing staff! read more

Took my new 2017 f150 truck to gey inner door jams repainted due to lack of paint from factory they did awesome job on my truck would recommend to others thank you read more

Met the owner Jorge who came in on a Saturday to help bring my car to his shop. They fixed up a huge dent I had in the back rear of my car pretty quickly. Car looks brand new now and his office staff kept me informed throughout the process. Overall a great experience and I hope I don't need them again but I know where to go next time read more

I was referred to Pacific Collision by my good friend in my car club. I wrecked my Pontiac which I love more than my girl so I was picky picking a shop. the personnel made me feel comfortable leaving my car for body work there. I was greeted politely and their response time to finishing was expedited sooner than it was estimated to be done. My fender, hood and bumper all look brand new and up par. They were professional at all times the work was excellent and the people knowledgable of their work. read more

I was rear-ended and the frame had damage. The woman's insurance held my car there 6weeks. Then they asked me to pay $5000 for storage. I said your can have my car. Then, they said come get it but my son went to pick it up and it steamed our 1 block from the place. Got it towed to Lincoln dealer and there said they said a chemical was out into the gas tank. So my car was junk!!!!! NEVER AGAIN! $45,000 car had to be junked! read more

Excellent work and fantastic customer service is how I would describe Pacific Collision. Jorge was open and honest regarding the work I needed done. He explained how I could do it myself and save me some money. In the end I opted to just have him and his team do it and I couldn't be happier with the results. These guys will be getting all of my body work. read more

I'm so glad to have been recommended Pacific Collision to repair my car after being rear ended. Tya was super helpful in keeping me updated on my car's status and explaining all of the details of the repair. Definitely would recommend for fast and reliable service. read more