Highly recommend this dental office! We had such a great experience from start to finish and left with absolutely no complaints. Dr. Mora was incredibly patient with my dad and took the time to explain the entire process, making sure we understood what was happening every step of the way. My father needed all of his teeth extracted and a full set of new teeth with implants. Dr. Mora was even able to complete the implants the same day, which was a huge help since we were traveling from Los Angeles and didn't have to stay overnight or make another trip back. The final results came out even better than I expected, and the cost was significantly less than what we had been quoted in the U.S. The front desk staff was also very friendly and helpful, and the office itself is extremely clean, modern, and professional. We definitely found our go-to dental office in Tijuana for any major dental work. I would highly recommend Dr. Mora and his team! read more

I have been a patient of Dr. Mora for a few years now so I can attest to the quality of work provided. I have had extensive work done and am very appreciative of their caring and thoughtful approach. Dental care in the US often feels like an upsell at exorbitant costs. With Dr. Mora and his team, it feels like Healthcare, what dental care should be. read more

They broke a metal file into my tooth and are refusing to even respond after having to get my tooth taken out from another clinic. Care quality, poor. Lack of communication from the office, poor. Really disappointing. read more

I came here because I read the reviews, but unfortunately my experience was very different. There were a few minor setbacks during the healing process, which I understood and didn't mind. However, when I finally received my teeth, it felt like proper impressions hadn't even been taken. One side is noticeably smaller than the other, and it has completely changed my appearance. Unless I'm smiling really hard, it looks like I don't have teeth, and it's very noticeable when I talk. When the dentist installed them, everything was done so quickly that I wasn't given a chance to really look at them before the appointment was over. I told him they looked crooked, but he insisted they were fine. I asked if he could make the smaller side bigger to match the other, and he told me no--that I would have to pay for a completely new set. I saved for a long time to afford this procedure, and it's incredibly disappointing to end up with a result I'm unhappy with. If I had known this would be the outcome, I would have chosen a different dentist. read more

Their root canal specialist broke a metal file into my tooth during the procedure. I just had an emergency surgery to remove that same tooth. They used to respond to my text messages same day every time but after sending them x rays of the file and requesting a refund, they have not replied to me once. Beware of deplorable practices like this. read more

Pacific Dental - General Dentistry Near Me - Tijuana, BCN

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I really enjoyed my experience here! I was very nervous about getting an extraction/bone graft and then eventual implant but pacific dental eased my anxiety. I traveled from San Diego on a Saturday and got the extraction/bone graft same day as first visit. I saved about $5000 compared to USA prices. Dr mora is who performed my procedure and he was quick, thorough, and explained the whole process as we went so I wouldn't be too scared. Everyone who works there is kinda and spoke English so I felt very comfortable traveling alone to get this done. I'm a patient for life now so I hope they don't get sick of me :) read more

Dr. Torres cost me a lot of money to get my implant fixed in the USA. These reviews are mind boggling compared to what I got. He installed an implant that was under sized and forced the tooth next to the implant to do most of the work. that tooth just went bad and needs a crown. The implant Torres installed is not a zirconia which I paid extra for. There is a big gap at the bottom of the implant and now i have to pay for a new to get this corrected. Be careful getting work done abroad. You could be the unlucky one like me. I might add photos to prove this later. read more

I recommend them because they are very professional. A bit more expensive than other dentists in tijuana but certainly worth it.

I have been going to Dr. Torres for nearly 20 years. He and his office staff are the best. Great office and services. Great prices too! I highly recommend Pacific Dental! read more

Dr Mira was great, had 2 US dentist said I needed an implant but after evaluating me he said no implant needed 5 star review read more

Dr Lutz was the best. He did two implants and they were a work of art. From implant placement, to posts and crowns they exceeded my implants done by my dentist in California. Highly recommended! read more

I recently had three implants and crowns placed by Dr. Natan Lutz. He is a kind, professional and highly competent practitioner. With great care he answered my questions in a knowledgeable and patient manner, and explained every step along the way. I'm very pleased with the results. I strongly recommend this practice in the Zona Rio, TJ. I live in Northern California and there is no question that I would make the trip again for significant dental procedures. The office staff is helpful and friendly. The equipment is modern and of high quality. Scheduling was easy. Muchas Gracias, Dr. Lutz! read more

In a Security Building within walking distance from the TJ border, next to a 4 Star hotel and hospital. Everyone speaks English. Latest equipment, member of American Dental Association. Dr Mora lives in San Diego! On time, efficient and understanding of international patients. read more

From start to finish our experience with Pacific Dental : Dr Mora was exceptional! We had an emergency and needed an implant and a crown for another tooth. Dr Mora spoke to me over the phone numerous times to answer all my questions and concerns. Everything from crossing the border, shuttle pick up, hotel conveniently located in the same plaza and the dental staff was all amazing! read more

I can't recommend this business enough. Dr Mora and his team provided excellence of care. I'm a board certified oncology and hospice registered nurse. I'm very critical about dental and medical care. I have nothing negative to say about this whole experience. Dr Mora is so gentle that my last two visits I didn't even need Novocain . If I had met Dr Mora years ago, I wouldn't have needed implants. The building and office is high tech. The entrance to the elevator is biometrics controlled. The Building is a state of the art with a hospital on the top floor. There's a hotel The Quartz Resort and Spa that is a 2 minute walk. There's actually a medical floor that has the nurses station for people that are discharged from the hospital. People come from New Zealand to have surgery at The New City Medical Center. I drive across the border and park in the underground parking if I'm staying the night. Otherwise, I use the valet parking outside of the medical building entrance. It's a 90 minute drive from South Orange County. Be sure to ask for a medical pass to get in the express lane to cross the border back in the US it could save you hours. I've never had a problem and I love staying at The Quartz Resort and Spa. Tijuanas Costco is the best Costco I have ever been to. Call and schedule a consultation with Dr Mora today. read more

I had an excellent experience at Pacific Implant Centers. Dr. Lutz was extremely considerate and took the time to explain everything clearly. The facility is outstanding, equipped with high-end, advanced, and modern technology. The pricing, required procedures, and expected timeline were all explained to me extensively before I traveled. I emailed the doctor my X-rays so he could review my previous dental work, and he explained everything extensively, which gave me great confidence and peace of mind. What impressed me most was the pricing, I paid nearly half of what I would have paid in the US without any compromise in quality. The customer service was excellent throughout the entire process. Most importantly, Dr. Lutz and Dr. Mora personally answered most of my questions via phone and email, providing detailed explanations without going through an assistant or secretary. Having direct contact with the doctors was incredibly helpful and reassuring. Anyone wishing to have a procedure done with confidence can call or email, and the doctors will answer all questions precisely and thoroughly. read more

Had a less than pleasurable experience under the care of Dr.Mora. From this learning experience you're bound to find someone in the states who can do your implant at the very same price and save all yourself the troubles. *Just to start everyone crossing over from the US looking for dental services has to deal with the difficulties of being in a foreign country and comes specifically to save some money. -At the time Dr.Mora did not complete his job and wanted to charge the bill in full, which he did not handle very well, when told otherwise. He also had gone in detail about a discount that I would never receive and when asked about it he completely denied it and grew angry. Just hope that he's being honest in his attitude because he will mess you up with his hard bearing work. *I paid $2,000 for a an implant with the abutment and crown. The sessions were painful and at the end I did not revive the correct size Crown, ultimately feeling as a complete waste of time and money. read more

Amazing dental office Dr Mora is a fantastic dentist. The office is in The New City very safe they use biometrics and you have to be cleared and given a pass to go upstairs. There's fabulous restaurants in The New City as well as theQuartz Hotel and Spa. Save 50% of US prices and receive excellent care in a state of the art office. read more

Pacific Dental has got to be THE best dental center in Tijuana. The entire staff is super friendly; they know that people are nervous coming in when visiting the dentist so they're very kind and explain each step of the process and answer any questions you may have. They also keep learning new techniques, so you know you're in good hands. Dr. Mora is just so prepared and unbelievable, such a professional doctor and a caring person for his patients. He always asks you if you feel anything, but the amazing part is that you don't feel anything at all. He's got GREAT hands and makes it even better by asking all the time how you're holding up or if there's any pain. Dr. Mora's English (and the entire staff at Pacific Dental) is top notch and they just make you feel very welcome as soon as you step in. Their facilities are state-of-the-art, super clean and they have an in-house lab too, so you know you're dealing with EXPERTS in their field. Don't think twice, visit Dr. Mora and you'll know what I'm talking about. My teeth feel phenomenal like they haven't in years. My confidence is BACK. Hands down, the best decision I have made regarding my dental health is reaching for Pacific Dental in Tijuana and seeing Dr. Mora. Also, did I mention they're just 5 mins from the border? It's super easy to get there and back! They have a hotel right there and an amazing food court so you can do everything right then and there. Amazing experience and can't wait to visit Dr. Mora again for further dental work for myself and my loved ones. read more

Dr Torres is great. First class dental care at a reasonable cost. I have seen him a number of times and he's always been awesome. I highly recommend read more

Update from my implant treatment from 2021 - Teeth are looking great still! No issues with the crown whatsoever.

I have been seen Dr Torres 2 times before and I have another appointment on 1-23-2023 his very profesional but the best thing that got me to return is that they stand behind their work, which makes it very comforting specially because you"re in another country, I love that they are fast and nodlogeable and great people, like I said i have another appointment this week and I will write more on this place after this appointment and post pictures P/S reason I came here was because a place called perfect smile dental in this city did terrible work stay away from Perfect Smile Dental that place are a bunch of crooks you have been warned stay away from perfcet smiles dental in tijuana mexico CROOKS read more

It's the Beverly Hills clinic of Tijuana. Prices are higher than others but this is a state-of-the-art clinic in a modern high rise building. The dentist I had was a younger gentlemen who was very nice, communicative and professional. I would go back again, but I am looking to save more $$ if I am going to Mexico for dental work. I had them do an extraction and bone graph ($475). I didn't do the implant yet but I am happy with the work they did. If I recall correctly, the entire implant was going to cost me close to $2k, which is similar to some dentists in the US. So I am waiting to see what I'll do next. read more

Celebrating being a patient in my 17th year, I trust Dr. Torres and the staff completely with my dental health! During the course of our relationship, I have had crowns, implants and of course, a few cavities have been cared of! Never a single issue with any work done! Not once have experienced discomfort or pain, Dr. Torres is very careful to make sure patients are comfortable. This is a 1st rate Dental facility and Team, the care and professionalism rival any stateside practice. Yesterday I was in for a cleaning and it was an excellent experience. Top of the line equipment including a digital panoramic x-ray machine! This a very cool machine that takes an x-ray of your entire mouth in one pass, which Dr. Torres reviewed with me on the flat screen right above the dental chair. Very detailed and allows you to instantly see the state of your teeth. Make it easy on yourself, walk across and take a taxi to the office. Plenty of them when you walk out of the border crossing they know the office. Yes, the cost is significantly better, but don't let a preconceived perception of crossing the border to keep you from 1st rate care! read more

This is my good to dentist in TJ. I have been through a few dentist here, and some of them did mess my teeth up. Here you have quality staff and competent dentist. They show you a break down of all the prices, and it's a third of what a US dentist will charge you. They do take some US insurances as well. I have brought my daughter here, and most recently I brought my mother who was visiting from Minnesota. They realigned two sets of her dentures. One they did for free! read more

My husband needed extensive work, 14 teeth pulled and the all on 4 implant permanent teeth solution done. We were quoted close to $70,000 here in the states so I started doing my research on Implant Specialists in Tiajuana. I also needed some work done, a bridge broken and an implant placed. Dr. Mora has studied abroad and trained at several Top schools here in the U.S. He continues to teach and learn which is important and has a great track record. We started corresponding via email. I sent him the x-rays i had and he came up with a treatment plan for my husband and myself. We received a 20% discount from Quartz Hotel which is right next door. I had a phone conversation with him as well prior to going. His English is perfect both via email and on the phone. We ordered the bloodwork as we needed anesthesia which was a breeze. Meeting him in person, he is very caring and dedicated and has great hands a great bedside manner. Each step was thoroughly explained to us. We will be going back in 3-5 months for our permanent teeth. He will also be re-doing some botched dentistry here in the states for way less. He even called us a week later to ensure that we were both doing ok and healing up. I don't even know a U.S. dentist that does that. The office staff speaks fluent English as well and helped with insurance paperwork etc. Be sure to get a Q-Pass sent to you to enter New City medical Plaza as well as a Medical Pass for quicker exit back to the U.S. There is a wonderful food court just outside of the Quartz Hotel that is home to about 8 different restaurants, plus Farm to Table and the hotel. I have taken a stack of business cards and have been busy handing them out and referring people to Dr. Mora. I can't say enough good things about this office and the doctors who work there. read more

Excellent experience! This is my first time getting dental work done in Mexico. I really wasn't sure what to expect. But the work I was needing in the US was going to cost about $2500-$3000. At Pacific Dental, it was $1020! The staff spoke perfect English, the office was very clean, and all of the equipment they used was just like what you would find in the US. I had to go for two visits which is normal for the procedure that I needed. Both visits they were right on time and explained everything they were doing. We are in the middle of Covid but they took all of the precautions that were necessary to make me feel safe. I would absolutely go back and I highly recommend them! read more

Dr.Torres and staff are awesome. Our dentist under Delta Dentist always over charges me for my kids retainers. Dr.Torres and staff replace same day and are reasonable. Worth the drive. Had a implant done is US. Dr.Torres replaced it. Always makes me or my children comfortable,super professional. I've referred many friends and family to him. Excellent work worth the drive. I have a million dollar smile. Thank you Dr. Torres!!!! read more

Dr Torres is the best dentist I've met. He is very kind, respectful, professional, and truly an expert in the field of dentistry. Before I went to him, I went to two dentists in the US who were not competent and confident enough to solve my dental problem. I asked all my friends for a recommendation in Mexico. Dr Torres was one of three recommendations. I compared all three and chose him. I am glad I did. He is the best! Highly recommend. His staff Isabel and Michelle are all very nice. State of the art dental clinic and only 8-minute walk from the border. read more

Best dental experience ever! I got my wisdom tooth removed! And got my cleanings here every six to ten months. There is never pain at all! Dr. Mora has helped all my family and girlfriend with our dental issues, he is always the best! Well recomended Dr. Mora and his crew! Also Dr. Mora is very handsome, funny and cute!!! read more

I was helping my Grandma look at dental stuff. I saw the prices for work in Mexico found this spot and called them. My Grandma is crazy. The dentist talked her through everything even with her craziness. Gave her a great quote. Cant recommend them enough. read more

Dr. Lutz at Pacific Dental to me is one of the kindest, caring & most amazing people I've ever met. His professionalism, his energy and skill are incredible, he walked me through the process and stuck with me the entire way... He literally gave me my beautiful smile & essentially my life back. I just want to say Thank You to Dr. Lutz & the entire Pacific Dental staff for all of your help and kindness in my journey. read more

It's been 3 years since my last review and felt that I should add additional information about a recent visit during COVID, as the border is closed except for essential travel (dentistry is considered essential). Needed to see Dr. Torres as I had an emergency - broke off a significant portion of a tooth. Next day I had an appointment. Process still the same as I reported in 2017: Parked at Border parking on US side (rate is now $9.00 for Monday - Thursday, $18 for Friday - Sunday), but could not use PedWest to walk across the border - that is temporarily closed as of March 2020, so needed to use the San Ysidro pedestrian border crossing only. When you exit the parking lot, walk left, go across the street, and in the next block there is a dedicated walkway that takes you down to street level, where there are signs pointing you to the walkway to take you to the building with Mexican border control. You no longer need to fill out a piece of paper for a visa to enter Mexico, you just speak with a customs agent, indicate you are visiting for the day to see the dentist. 30 seconds later, the agent hands you back your passport and you are on your way. Take the walkway, and when you reach the street, there are taxis waiting to the right. Make sure you have the Pacific Dental address in Zona Rio with you to show cab driver, and if you have a printout from Google Maps with directions to the office from the Costco (the office is 3 blocks from Costco), the taxi driver should know how to get you there. Office is on 2nd floor. Taxi cost: $6.00 each way. Although you spend no time at all going through Mexican customs, I spent 2 hours to queue through the line to go through US Customs to get back into the United States, on a Tuesday at 11:00am. Prepare yourself for a wait no matter when you go (unless you have SENTRI clearance) until the Ped West pedestrian crossing is operational again as a 2nd pedestrian crossing point to/from the US and Mexico. During the appointment, Dr. Torres presented all options to me, and the cost, before proceeding. My work started immediately upon my approval. I need to go back for my 2nd appointment, but I continue to be quite pleased with his work, including difficult dental situations. Office procedures have been modified for COVID - everyone wears masks, dentists wear face shields as well, patient's temperature is checked and given hand sanitizer prior to taking you back to their procedure room for your appointment. Also if you need a prescription filled (issued from a doctor at Pacific Dental), there is a pharmacy conveniently located across the street. You declare those prescriptions to US Customs, show the prescription order with the drugs in the original packages, and I was waived through. I would recommend wearing a face mask, a face shield, carry a small bottle of hand sanitizer and/or disposable gloves, to endure your safety (from COVID) as you wait in the queue to re-enter the US and return to your vehicle. read more

I've been coming off and on for 2 years and they never disappoint. Very professional. Dr. Torres and Dr. Lutz were thorough with the procedure and cost. Very affordable and quick. There's no parking so I just park at the McDonald's and walk to their office. I definitely go back again. read more

Amazing experience. The dentist is very professional and courteous. The staff is super patient and knowledge. Great communication. It was easy to set the appointment. I went there to replace a metal crown. The prices were reasonable but most importantly the experience was super pleasant. Its very classy and spa-like. The building is new and you actually get to see it from San Diego. We parked at the US border and walked to Mexico. The crossing was very easy. We got a cab the first time. The second time we knew were to go and just walked there and back. I really recommend this dental practice. read more

I went to see Dr. Torres for a root canal. My regular dentist (who is amazing and the best) doesn't do root canals unfortunately so he referred me to a specialist who quoted me $1,700. Since I had already burned through my insurance I wasn't really happy about that price. I started to do some research online and found numerous good recommendations for Dr. Torres. I called his office and was quoted $280 for a root canal. After more research, I decided to go for it. I am very pleased with my decision so far. I had a lot of hesitation about crossing the border for dental work but I'm very happy that I did. Dr. Torres put me at ease right away and I am normally terrified of dental work. He is very kind and gentle and explains the process to you. He speaks perfect English too. His staff were also very nice and professional. What really stood out to me was that he had a question about a post that was supposed to go in my tooth and he even let me call my dentist and then spoke to him personally so he could verify the right post to put in. I thought that was great. My only comment, and it's really not a negative, is that be prepared to possibly pay more than what you are quoted. Because I needed the post, and I also opted for twilight sedation, my $280 ended up at $480. I didn't feel like I was being ripped off or misquoted (I still saved a ton of money!) but just be aware that there may be other services that are additional. They do give you 10% off if you pay in cash. To cross the border, I opted to take a medical shuttle from the Best Western Americana in San Ysidro. It is safe and fast, and you can go through a medical line returning back over the border into the US. It is $25 each way, which is a little steep considering Dr. Torres' office is less than a mile from the border (across from CECUT), but worth it of you don't want to deal with any hassle. Overall I would highly recommend Dr. Torres and would return again if I needed any other dental work that my regular dentist could not provide. read more

This office is the real deal. I've been coming here for over a year and each Doctor is thorough, knowledgeable, kind and efficient. They explain to you each step in detail. And it's so affordable. And they have their own lab across the hall. It's a quick taxi ride to the border and the pharmacy is down the street. Thank you Pacific Dental' read more

Ever since I was small up until now I have been terrified and very nervous about my dentist visits. But since becoming a patient of Doctor Natan Lutz, my dental experience has changed to a still nervous but not so terrifying one. Dr. Lutz is very welcoming, kind, and has a great sense of humor throughout the whole visit. He explains step by step what will be done, and always assures me that everything will be fine (which gives me great relief). The thing that I like more about Dr. Natan Lutz is that he is fast in doing his dental work, and that the anesthetic injection never hurts. I really do recommend Pacific Dental to everyone, and mostly I recommend Doctor Natan Lutz. Thanks for a wonderful, and calm experience! I will officially make this my dental office to go to!! read more

At first I was a little apprehensive about going to a dentist in Tijuana, Mexico for dental care, but when I met Dr. Torres I saw that his dental degree was from a highly-regarded US dental school and that he was a member of the American Dental Association. And his office walls were filled with numerous plaques, certifications, awards and honors. I had a serious medical condition that resulted in my teeth decaying. I have over 20 crowns, and Dr. Torres has done just about all of them. They look excellent! It's a 2 1/2-3 hour drive from Los Angeles to see him, and it's definitely worth it. I've been going there for several years. I remember a former dentist in LA who took seven x-rays of one tooth before she got it right. The x-rays at Pacific Dental are done in a split second and display instantaneously on a monitor. Pacific Dental in Tijuana actually had better dental equipment than my former dentist in the posh Brentwood area of Los Angeles on San Vicente Blvd. Pacific Dental's facility in Tijuana seems state-of-the-art, and with Dr. Torres you get a pleasant, likable, honest dentist who has impeccable credentials and who does A+ dental work for about half price or less. Pacific Dental has a lab on the premises, and I think that might also help them keep costs low without having to compromise on quality. read more

Just returned from another positive experience with Pacific Dental. Took 40 minutes to get there from San Diego. Dr. Lutz is a Pacific Dental stalwart, i have been under his competent care for about 3 years, maybe more when things are going good i lose track of time. Good luck to all. read more