As good as the food is, I cannot return because of the awful service. Today was the last straw - it was comical. The waitress actually tried to grab the menu out of my hand AS I WAS ORDERING and later I asked for a to go box and she came to the table and grabbed my plate to put my food in it AS I WAS EATING. Nobody could ever tell me anything about the menu items when I asked them in the past, and the current staff is still clueless as to what ingredients go into what dish. I brought an expired Groupon in 3 times to try to redeem the base value (which never expires). Today they tried to tell me it was a different restaurant despite their address right there on the Groupon. I feel sorry for the chefs who do a good job preparing the food - only to be sabotaged by the rude, clueless staffers in front of house. read more

We used to always come in to pacific spice to eat and we loved it. Today we called in a to go order and when we got up to pay, it was thirty dollars more than it should've been and they put stuff in the order that we did not order at all. When we told the manager that we didn't order the extra food and that we don't deserve to be charged more for stuff that we didn't order, all the manager said was, "Us charging you extra is your problem because you ordered it." We told him multiple times that we didn't order the extra and he still kept saying it was our problem. Will never be ordering from here again, and before you go in to this restaurant be sure to remember that the manager and his employees will not own up to a mistake that they made. read more

Another great meal at Pacific Spice. I had the Kamikaze roll and the Samurai roll. My daughter had the beef and broccoli. The service here is always great and the interior is nice. The disclaimer I will offer is the sushi isn't the fanciest but is always tasty and reasonably priced. We eat here often and are always happy. Nice place for a date or to bring the family! read more

Pacific Spice - Asian Fusion Near Me - Cumming, Georgia

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They have awesome sushi, fried rice, and Thai iced tea! They could use a couple more servers though, the few times I've been here with friends it was one server and she wasn't the nicest, but other than that it's a great place for Chinese food and sushi! read more

A couple co workers and I ordered delivery from here today for lunch. We normally order from China Garden but wanted to try something new. I'm always a little disappointed when our chinese food doesn't show up in chinese boxes. I still haven't found a place in Cumming that delivers lunch that way yet. Pacific Spice serves chinese, thai, and sushi & teriyaki. We all ordered from the chinese menu and I also ordered a side ginger salad for an additional $2.50. It was nice being offered the ability to order from any category. Lunch specials average $6.50 each and come with your entree, fried rice, a spring roll and crab rangoon. You can add a soup for 75 cents. Anywhere else I've ordered from has always had the sides being rice, soup and an egg roll. Delivery time was faster than quoted over the phone. The portions were a good size, not a a huge amount, just right. Everything was packaged nicely so that our food wasn't sloshing out the side like we've experienced from other places. The crab rangoon had like five times the filling than other places I've been to, it was delicious. Next time we order, I may just order them instead of an actual meal because I liked them that much. The spring roll was nice and crisp, and my spicy garlic chicken was good, lots more vegetables than i expected it to have. read more

The food here has gotten progressively worse over the past year. It started about a year ago when I ordered basil rolls - that had no basil in them, only lettuce. I complained and they rudely accused me of trying to get something for free. Basil rolls should have basil in them right? On the menu, a 15 piece sashimi plate arrived with only 13 pieces. When I complained, they said the menu had changed. I ordered Pad Thai tonight and it is the worst I've ever had. Overcooked, oversauced noodles and over cooked flavorless shrimp. No sprouts, peanuts, egg, green onion, NO LIME etc. Not to mention the prices have gone way up and the quality of the food has gone way down. Last time we eat here. read more

I'm revising my review after quite some time and trying them again both for delivery and dining in. I rarely have had a problem with the quality. I did have some issues in the past with the consistency and accuracy when getting delivery but they seem to have resolved those problems. I recommend the ahi tuna poke. Keep up the good work! read more

I decided to try the 50% off sushi deal they have going on this month, and I was very disappointed in it. The yummy yummy roll was over fried and the volcano roll was tiny and barely had any toppings. I definitely won't be coming back here for their sushi. read more

Very disappointed! Saw several decent reviews and it was close, so I gave it a try. I ordered a duck dinner and some crab rangoons as an appetizer for delivery. The young lady that took my order was very polite friendly. The wait for the delivery was reasonable. But when I opened the appetizer, they were unlike any rangoons I have ever had before. They were more like small, puffed up turnovers filled with air and a little crab cream cheese filling. So unlike the light, crispy wanton like ones I'm use to. They might not have been so bad, if they weren't half raw! I had to place them in the oven and finish cooking them. While cooking my appetizers, I opened my dinner, choosing to eat it and not wait. But my duck was dry, sitting upon plain shredded lettuce, with two garnishes of thinly sliced green onions and cucumber. There was only a tiny container of sauce for the duck. I took a bite, not only was it dry, but it was cold. :-( Had to very carefully warm up my duck, I will say the flavor of the duck was very good. Thankfully I had that sauce, cucumbers and onions to help moisten the dryness. All I want to know is since duck is a fatty bird, how do they dry it out?! Looking back at the reviews, I noticed most of the positive reviews were older. If Pacific Spice ever gets back to their old ways, I might be willing to try them again, but not until then. I'll be watching. :-) read more

I'm done. While it is close to my house, it is expensive and the food is only ok. For the EXACT same price, go to PF Changs!!

This restaurant was really great when it first opened but we have had several disappointments over the last couple of years. Decided to give it one more shot, but this may have been the worst yet. Portion size is fine, but food is both bland and of questionable quality. Sushi does not seem fresh, the chicken in 2 different dishes was...blech. Indescribable. And when you ask for the manager, "there's no manager here now." Such a disappointment, especially considering that this is not some cheap take-out place. So much wasted potential and lost customer loyalty. read more

My boyfriend and I are thai food fanatics..the food was gross. We ordered tom yum to begin- it was room temperature and bland. there wasn't a single spice in there. it looked as if they threw a bunch of items in there, and put it in chicken broth. It was disappointing more then anything. For the entree, we ordered spicy thai basil...once again, no spice and very bland. We will not be returning... read more

My daughter's family eats here often so the staff knows us on sight. We always receive good service, enjoy the atmosphere, and the food is good. read more

Food is acceptable, service is not. Ordered delivery for less than a mile away (not the first time) and was told about 40 minutes. After an hour, I called to check, they said should be there any minute. Another 30 minutes and still no food. When I called back and complained they said the driver was at our door. I answer the door, with them knowing I was paying cash, and the driver says he has no change. Sorry, this is unacceptable. Will never order or eat there again. read more

Would not recommend for Thai dishes. Had Tom Yum soup and it had zero flavor! Staff didn't really care either. Will not be coming back here again! read more

Ordered take out tonight. Ordered sushi rolls and Chicken Fried Rice. IT WAS AWFUL! The sushi rolls tasted old/not fresh ingredients at all, and the CFR was stale. Really? Not even hot...warm at best, onions in it weren't cooked at all - like they had been added at last minute, peas were chalky, and the chicken was in strange thin slices with a weird coating and tasted like they had been cooked yesterday! I will NEVER go back!!! An almost $30 dinner that was awful. read more

Today I ordered several items from Pacific Spice. However, upon delivery I received half of my order. When I called to say that I had didn't receive a portion of my order I was given rude and poor service. The manager stated I was wrong and had not ordered all of the items. read more

While I like the food, I do find it inconsistent. Some days it has been great, others.... Not so much. The real problem lies in the attitude surrounding the place. My wife and I sometimes stop in for a roll or two, and the wait staff chides us for not ordering more. Once when we ordered a sampler tray and a couple of rolls, we were almost yelled at for ordering too much food. And don't even try to use a coupon! There are way too many options for sushi in the area to tolerate this behavior. Our business is going elsewhere. read more

My wife and I went here tonight with hearing mixed reviews from others. We started out with edamame, which wasn't bad but how can you mess up steamed beans. We then ordered a few sushi rolls. The sushi is of the lowest quality I have ever seen. We eat sushi on a regular basis and have never had anything as gross as the sushi from Pacific Spice. The Tuna looked and tasted like it came from a can and we couldn't even finish the roll. After not being able to finish the sushi we decided to try the lettuce wraps since we saw a few other tables eating them. I will give them a 2.5/5. This is because there were rock hard peppers and onions in it. On top of the food being terrible is was almost impossible to get a refill of water. Lastly this place is highly overpriced for the low quality of food. read more

The food is amazing and their service is great, I love coming here and the wait time is very minimal from all the times I have come here. Definitely would recommend. read more

As amazing as their sushi is and as close as it is, their customer service is atrocious. I called in for takeout and realized I left my card in my cousin's car. I would normally attribute the inconvenience to my own mistake if it were not for the way I was greeted calling back to cancel. The lady on the phone began to yell at me, asking if I was kidding and to never call again. I tried to explain but a good portion of that conversation was her insulting and yelling at me. Until she gets an attitude adjustment or leaves, I'm never ordering from here again! read more

Terrible, pad Thai should be a basic offering. It reminded me of eating ragu out of a can. Nothing fresh about it. I would pass read more

Well Yelpers....here it is in a nutshell. Bad food. Bad Service. (got sick). No body working here even cares. Judging by the poor reviews...even the management are absent. Prolly got the worst server ever. She was brusque and short with my wife. No body mistreats my wife in a common eatery. Will not be going back. Save your money and go somewhere that really cares......like Chopstix on 141/Peachtree parkway. read more

We go here weekly and the service is fantastic. My son's love their Thai meals and sushi. Discount on sushi Sunday thru Thursday makes it affordable. Pleasure to have them close to home read more

Good variety of Asian food options on the menu. Pleasant decor and atmosphere. Kind of a "go-to" place for us when we can't decide where else to go. read more

I like the spicy and flavorful Kung Pao chicken, honey chicken, and beef pepper steak.

Excellent food!!! Especially the sushi. We are a family of sushi lovers and go out for a sushi dinner at least once a week. Have tried a lot of other restaurants but the sushi at Pacific Spice is by far the best! The fish is so flavorful and the choice of Sushi is very tasty. Highly recommend this place if you looking for a good sushi place. We will definitely come back again. read more

I have only had the Chinese food here (they also do sushi, Thai and Japanese). I have eaten here several times as it is so close to home. The ingredients are always fresh and the service is good. The decor is very chic-zen. Much better looking restaurant than your average red with golden dragons and fish tank place. All and all good food for the price. read more

If I had posted a review several years ago I would've posted 5 stars but since then it's declining in the food quality. When this place first opened they offered awesome basil rolls, I couldn't get enough of them. Nowadays when I go there it tastes like they took some leftover lettuce from last night and hobbled them together and call it a basil roll. A favorite of mine, red curry, was the bomb when I first went but now the pork that they serve with it is chewy and almost tastes like they just got it from a freezer a month ago. The service is good and prompt it's just that I wish they would improve the quality of the food. read more

I was told this was good food but extremely disappointed. I would NEVER recommend this place. It reminded me of oatmeal that looked like Thai food. read more

We've been here several times for dinner and the food and service is very good. We've also done delivery and the food was just as good and arrived quickly. read more

Excellent sushi. Love the tuna ahi poke. Best in class. Great service. Always friendly. Never have issues here.

Good service, nice decor, good lunch prices and the food is not bad but nothing to scream about. I do not think I have ever written a review this short, but there simply is not a whole lot to say. It is worth the money for lunch and I have never been here or seen the dinner prices. read more

This is the best sushi restaurant in Cumming GA and compares with the best anywhere in metro Atlanta. The rolls are large with good portions of fish. We have become regulars and during the week we enjoy the discounts for any roll on the menu which has been up to 50%. read more

Visited Pacific Spice for lunch with a coupon which they took and forgot to apply. The one of the pieces of sashimi was questionable. They do make a nice Thai ice tea and have a lovely interior. read more

So we had a baby and we've been ordering in more often than eating out. We decided to order from Pacific Spice one night and were pleasantly surprised. The fish was fresh and the sushi tasty. Seems like they turned the boat around! read more

Really good sushi. The Tom Kha (coconut) soup is great - not too spicy. Definitely worth it to try this place out.

My wife and I have had Saturday lunch at Pacific Spice in Cumming for several years. We love the terrific food and the excellent service. (Lisa is usually the one who serves us, and she's great.) read more

This place is awful to eat at. Service was terrible. Waitress was very rude and did not want to help.

Sushi is excellent. Especially is 50% off. The service is good. We enjoy the diner. It is our first time dining In pacific spice. We will be back again. read more

Pacific Spice - Asian Fusion Near Me - Cumming, Georgia

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