My time at this apartment complex was an absolute nightmare. Trying to reach the Leasing Office was like trying to contact the President - impossible and frustrating. I had to call numerous times just to get through, and even then, they rarely bothered to respond. Voicemails? Forget about it; they might as well not exist.
The washer and dryer room was a disaster zone - always broken down and filthy. Water leaking everywhere, turning the floors into a muddy mess that nobody bothered to clean up. I reported these issues multiple times, but it was like talking to a brick wall. Maintenance? Non-existent.
To top it off, my car was broken into in their supposedly secure parking garage. Tiffany, the leasing manager, offered nothing but a condescending "sorry, hon" and shrugged it off. No security cameras despite this happening repeatedly. Clearly, resident safety is not a priority here.
Let's talk rent - they gouge you for every penny despite the place being a dump. And just when I thought I was finally free from that nightmare, over a year later, I get hit with a bogus $1000+ move-out charge in the mail. When I called to inquire, surprise, no one answered until Tiffany finally did, brushing me off with some nonsense about sending it to my old address - which, by the way, was their own leasing office. How lazy can you get? Their excuse that they sent it to my old address. They had my phone number and email address - why not use them like responsible professionals? I would have gladly paid what was owed if they had bothered to notify me in a timely manner.
Dealing with this complex's incompetence again after escaping it is beyond infuriating. Save yourself the headache - STEER CLEAR of this hellhole disguised as an apartment complex. read more