Worst restaurant ever! I was served raw chicken and when I called to tell them about it they acted like I did something wrong! The girl was like in order to get a refund you need to bring it back to the restaurant and I told them to come pick it up. Thankfully I noticed it right away and didn't consume any. I could've been seriously sick with food poisoning and they didn't care at all they just served a consumer raw chicken! I took a couple of pictures because Monday I am reporting them to the department of health. read more

Paisano's Pizza Villa - Raw chicken!!! - Pizza Near Me - Altamont, New York

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Ordered a cheese pizza and it was delicious. Unsure why the reviews are low. This place is great and the food tastes of high quality. I'll definitely be ordering here more often. Cute spot. read more

Paisano's Pizza Villa - 12 cut cheese pizza - Pizza Near Me - Altamont, New York

I literally shop here every week, twice last week. Food is good and when its not I never complain when things dont go right, I have to cook my pizza even though I ask for well.done, order with mushrooms and they are raw. Today is the final straw. Twice got wrong order, called today to let them know they gave me the wrong hot steak sandwich which I had delivered and she told me I can drive there and return the sandwich and get what I ordered. I so no I had food delivered so you should bring me what I ordered and take back the one I didnt. She said no that is all I can do. Not ordering here ever again out of principle and her rudeness. 12.22 order 35.39 12.18. 33.35 12.16 31.50 11.25 33.45 read more

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Ordered an 8-cut pizza from Paisano's and it arrived burnt to the point of being nearly inedible. We ate only two slices before realizing how badly overcooked the rest was. When I called to request that they correct the order, I offered to return the six untouched slices that were left, but they insisted I had to return the entire pizza and argued that because two slices had been eaten they would only send a 4-slice replacement. They also complained that it costs them money to deliver corrected orders. Sending out burnt food is bad enough. Refusing to make it right unless the customer somehow returns the entire pizza--including slices already eaten--and then nickel-and-diming over replacement slices is ridiculous. The pizza was unacceptable, and the way this was handled was even worse. Terrible customer service and not a business we'll order from again. read more

this is my family's all time favorite pizza--we have been ordering from here for probably 40 years... we love paisanos pizza!!!! literally the best!!!! read more

Called to see if I could buy a gift certificate for Christmas. Lady that answers the phone tells me "Sure, but you have to come by the store". I drive there and walk in 10-15 minutes later and ask to buy a gift certificate and am told "We are all out of gift certificates". I look at the lady who had clearly answered the phone 10-15 minutes earlier and she says "Call me tomorrow and I will let you know if we have any". Like you seriously think I would come back after you wasted 30 minutes of my time?!?! Lost customer for life for sure. Not even an apology...............people sometimes.....smh read more

UPDATE: It's been 9 years and I'm still banned for a misunderstanding. I guess the same night someone else complained and it escalated to involve police. THAT WAS NOT ME! I just didn't like my 2 hour late, cold sub that should have been hot. I have nicely called a couple times over the years and asked about my banned status- it was acknowledged that it was a mistake and mistaken identity but I was never removed. 9 years banned! This is a whole level of petty I just can't understand. read more

Great food! I'm a fan of the pretzels and the selection of dipping sauces that come with them. Pizza is always served hot and fresh.

The food is delicious every time, no matter what you order. Take out is easy, fast. Parking is ample.

We have been eating this pizza for 18 years, but never again. We ordered a 12 cut Sicilian cheese only to find that since our last time there, the entire pizza has changed. The crust is not as thick, the sauce is not the same, the cheese is not like it used to be, so the entire pizza is foreign to us now. It was over-cooked and we mentioned that to the guy there and he said that is how they all are served, and he was sorry, but there was nothing he could do. It was no longer a square 12 cut, but an oval that didn't even fill the box anymore. I thought it was perhaps a fluke, but upon reading the recent reviews (all of which were since our last visit when the pizza was it's usual terrifically delicious delight) I came to the conclusion that something....NO, everything...had drastically changed for the worse, so we are going to never return. Instead, we will drive to Middleburgh, to the middle village pasta and grill's Sicilian pizza which is still second to none!! Fare thee well Paisano's......... read more

Ordered two paninis, supposed to be a chicken breast and it was cubbed chicken and barely any. Also was cold. Would not recommend.

We order from here about once a month and I find it to be pretty good pizza, I always order my pizza extra done... longer cooking time which helps with the crust being crispier. Last night we just ordered the Parmesan garlic chicken wings and pepper poppers. The poppers were outstanding and the wings very tasty. They delivered our food and it was still pretty hot.. nice job! read more

Paisano's Pizza Villa - Parmesan garlic chicken wings ...asked for crispy. Also what's left of the Jalapeno Poppers - Pizza Near Me - Altamont, New York

Staying at Thompson Lake Campground and this local spot delivers here. . Trust me, get a panini,and an order of cinnamon sugar knots for dessert. Came with raspberry sauce. Thanks, Paisanos, you make a mean campsite dinner. read more

Paisano's Pizza Villa - a sign on a table - Pizza Near Me - Altamont, New York

ordered from here, but never again,, my pizza came pretty fast however when i got it. It was terrible, Lets start with the fact all the toppings slide right off the pizza and right into the corner of the box, when i opened the box grease leaked out all over and all the toppings were in the corner of the box,, the driver got a tip as well so im pretty mad, i ordered online because my phone is broken there for i could not even call to let them know what happened , i had to try and " fix " the pizza and give it to my kids because it was already passed 8 pm on a Friday, pizza was a 8cut for 40 bucks , NEVER AGAIN, read more

I ordered pizza for a birthday party. When I picked the order up I stated it was a pick up for my name. The employee acknowledged my order and handed it to me Got back to the house, open it up and discovered this was not what I had ordered. Called them and the employee had the nerve to insinuate that I had told the employee upon pick up the wrong order (Not true). She then proceeded to tell me that I should be happy that I got more in my order than I originally asked for ( mind you wrong toppings). Her fix was I could drive back to the establishment with the wrong orders and wait for them to make the correct order ( leave a party on a schedule). Love the pizza but will never order there again. Normally I don't reviews poorly but this woman needs to do better. Apologize to the customer. Offer a better solution. Do better. read more

Forgot to give us our pizza and when I went back to get it and asked for some sort of discount or compensation they said there was nothing they could do. As I was leaving the manager said "well it's not really our fault" how isn't it??? read more

Ordered couple of pizzas for a party and one of the pizzas was completely wrong but paid for what we had originally asked for. They told us to bring the wrong pizza back and they put it out for slices to buy at the front counter area. Who does that? Made us drive out TWICE, 15 minutes each way and then no discount or remorse. Horrible customer service, always has a bunch of 14-16 year olds working in the kitchen that are goofing off. This place has been our favorite for 10+ years but has been going downhill for the past few years. Very disappointed read more

Ordered online like I always do got emails like usual I got the email saying out for delivery after an hour I called and got someone that said it was delivered to 11 main st Altamont that is the address you put in the system so that is where we delivered I said I have the email that shows the address 11 Main st Voorheesville she said well that is not what the system is showing I said well I want a refund or food and she said we close in a half hour I asked for a supervisor she said there was not one there then she hung up on me I called back several times and she would pickup and Hangup not saying anything. This is very unprofessional and I have ordered several times before and never received customer service like this before. I will be calling to speak to a supervisor/manager or owner I even gave a generous tip on the order that I never received. read more

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delicious pizza, service is toptier they like family here, great vibe did I mention delicious pizza need i say more read more

We're living in a delivery dessert since the last two places closed or stopped delivering. I got in the habit of stopping at Paisano's every week or two on my way home from work. We absolutely love their pizza! I'm from NYC area and hubby is from Boston area so we have strong ideas about what makes a good pie. The crust of the 12 cut pizza is chewy,crispy with adequate salt, sauce is well seasoned and cheese is generous. It isn't exactly the Sicilian pizza I grew up eating but actually, I think it's better. Leftover slices heat up better than thin crust; hubby and I both think pizza is the perfect breakfast.The lettuce in the antipasto salad is always fresh,as are the vegetables and lots of Italian meat and cheese on top. The giardinera is a nice bonus. I took off 1/2 star for the wings which are sometimes a bit overcooked but the hot sauce is tasty. They have never got our order wrong...impressive! read more

We have ordered from here constantly for years. More recently with covid. The delivery driver frequently forgets our soda and has to go back and get it. Tonight we ordered food, an hour and a half later we had been charged for the food, the email says it was being prepared, but no food arrived. Finally we called and were told they were short staffed and didn't know when they could deliver it. Worse... the food had been "done" for 15 minutes. So we offered to come pick it up. No apology, no free drink. No discount. The food was being boxed up when we got there as it was stone cold. Lasagna was so cold in the middle it wasn't even worth eating. The quesadilla was gross. The pretzel bites were hard and stale and cold, cheese for the pretzels not even warm. This is unacceptable... if you can't deliver... don't charge the card! Call... explain your situation... see if we still want the food... then give us an approximate time of order completion. Be grateful people order from you.... because you aren't the only people around! You lost our business... we order multiple times a week. you absolutely won't see us again. An "I'm so sorry" gets you a long way.... read more

I love there food I eat it all the time good service and friendly people.if you want to know delivery times or when your food will be ready for pickup just call and ask them it works. read more

I ordered 2 pizza's and a salad. My 1 pizza was burnt, I prefer there 12 cut pizza more on the lighter side. The crust was burnt so I told them that it was over done. The one kid said this is how it always looks and I said no I've had it before where it's lighter not crispy he brings my pizza over to the girl who made it she was very annoyed then they took it over to the owner and she picks it up with her fingers says its not. I said we'll I don't want it it's to done. She's very upset so she tells the girl to make me another one they are all making faces about it. I just read a review of how they would have no problem remaking it, well they had a problem with it but they did remake it. When they handed it off to each other again they whispered and made more faces. I drove an hour and paid over 60 for my dinner and they are mad cause they had to remake it. I love there pizza when it's done right but lately customer service has gone way down and so had the product. read more

Great pizza, great prices, great staff! If you're ever in altamont paisanos is the place to go!

We have been ordering here the last few times and they just keep on crushing it! They absolutely nailed this last order including a special request! I really couldn't possibly give any more of a positive review and am so happy to have these guys as our new pizza place hands down! Thank you so much for the excellent service and beyond excellent food!!! read more

I've been ordering from Paisano's for years. It seems as though there has been a change in staff or management recently and the quality of the food has suffered. An example would be their chicken tenders. Once large, juicy pieces of chicken are now thin, over cooked pieces of shoe leather. Here are their $7.99 chicken tenders. read more

Paisano's Pizza Villa - fried chicken and dipping sauce - Pizza Near Me - Altamont, New York

The pepperoni isn't even close to covering the slices. If you're gonna take my money take the time to make it look like a pizza. I've been burned here before and this is my last visit read more

Paisano's Pizza Villa - a pizza in a box - Pizza Near Me - Altamont, New York

Best pizza in the area, for sure. Wings are phenomenal and great assortment of sauces. Best pizza place around!

Well, we have ordered delivery and it's been over and an hour and a half, then it often shows up cold. Like someone else says, never an apology. They think they are always right, so much for good customer service. Caution, they don't like bad feedback either. We are now blacklisted from ordering! It's okay, we will support other local businesses instead and encourage family and friends to do the same. Such a shame it had to end this way. read more

We stopped in our way back from Thompson's Lake and had pizza. Sausage and mushroom on one half and pepperoni and black olives on the other. We were so pleased. The taste was truly amazing. We went to the beach a again a few days later and decide to stop again and have pizza. It was consistent with our first visit. The staff was super nice they had garlic powder readily available. Made our hearts happy. We will be visiting again seeing that we're going to the beach tomorrow will be stopping for pizza once again. don't just drive-by, give them a try you won't be sorry read more

OG Altamont pizza and wings. Best in town whether it's for slices ready to go or a sub made to order.

This is my local pizza shop and both my kids and I love the food. The pizza and subs are always great and the online ordering makes it so easy to order dinner. The American Mixed is our favorite sub and the pizza is always hot and bubbly and ready on time. I am a repeat customer many times over... read more

Paisano's Pizza Villa - Awesome chicken wings!! - Pizza Near Me - Altamont, New York

Great food every time! I've ordered wings and pizza for Superbowl parties. Food was a hit. I ordered last night. I have a greedy teenage son and a picky 11 yr old daughter. I get them each their own pizza. My daughter never likes anything. She ate most of her 4 cut pizza. Half cheese half pineapple. Saved the rest and ate it for breakfast this morning(??!!). My son is pleased he has half of his sausage and mushroom 8 cut for lunch today. Always a good choice. Big portions, quality ingredients and well made. You really can't go wrong. read more

Once again, food we ordered here for takeout was disappointing, (too) expensive, and underwhelming. How hard should it be to do wings correctly? We ordered them spicy - not mild, or even medium: spicy - and this order was maybe - maybe up to mild on a scale of spiciness. Really? read more

Good pizza bad staff. It's a bunch of kids "hanging out" instead of paying attention and getting the order right. They aren't the only pizza place in Altamont now. I'll take my business across the street. read more

They have great food and service employees are always respectful I been ordering for 3 years here in Altamont and 4 years in Schenectady never had a problem read more

This place is a family favorite and its because of a few points. Their pizza is a rectangular style that is somewhat like Sicilian but not as thick crusted. We usually go meat heavy with this one like pepperoni and sausage as there is no health conscious thoughts when ordering from here. In addition they have wings that are pretty good. They aren't the best but they are a pretty good addition to the pie. Lastly, they deliver and will even go into Voorheesville, which is about a 15minute drive. read more

I love the place!! I always end up comparing their pizza etc. to others and the others are seriously lacking read more

Always amazing food. Always fresh. Fantastic customer service. Always ends up being delivered before estimated time, and delivered nice and hot read more

i like this place as it stays consistent as far as freshness,once in a blue moon the dough might be off,as i used to work for a pizza place but i like coming here,i tried the one across the street and after a bad experience i no longer go there,so its like a fine wine stay with it until it changes read more