First time at this location and I will never return. Truly disappointed by the undercooked food, small portions and the fact that their food gave me stomach pain for nearly a week. I hadn''t been able to eat anything, only fluids and came here to review in hopes of saving someone else the pain. One star because you have too. Had the honey walnut shrimp, undercooked. Mushroom chicken or should I say vegetables, undercooked. And chow mein, which was also undercooked. Every other Panda Express i have gone to has shown consistency in preparation and portions. Both, the cooks and servers need to be re-trained. read more

I stopped by tonight, and I was very pleased by the level of service that was provided by Edgar, Monica, and Rebecca. They were very helpful and personable. The food was fresh an flavorful, as well. I definitely will be coming back to this location. read more

Slowly the food has become unrecognizable. I don't know if it's the person preparing the food or they changed where they get their ingredients from. The quality and taste is now terrible. I will no longer order from this location. read more

I love their teriyaki chicken, and the chow mein was very good, without being overly greasy. My favorite entree is the honey walnut shrimp and they didn't disappoint. I also love the fact that they allow free samples... read more

Panda Express - Chow Mein. Teriyaki Chicken. Honey Walnut Shrimp. Chicken Egg Roll. - Chinese Near Me - Downey, California

In the tier of fastfood chinese food, 4 star. Its been sometime since i last visited a Panda Express, and for good reason. Last time I went the environment, the food and the staff were all bland. This all changed with a food run for family. During my recent visit a couple of days ago I was pleasently surprised. The first thing I noticed as I opened the door was a delicious aroma that entices the senses. . Now i only got to taste the food in passing as i sampled my familie's plates; Orange chicken, beef n broccoli and chow mein, and it wasnt bad at all. Don't expect michelin star cooking but you can be rest assured it won't be old and stale. The environment was clean, you can tell walls get wiped on the regular. I am a bit suspicious about the vibrant food color but at least its visually appealing. Beyond that, the staff were spot on, taking an order from me for 6 people and not messing up, which is a accomplishment onto itself as I'm not the clearest of individuals. I will be back on my own time soon to try out the food properly read more

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This location was very rude young co workers very rude they don't know how to work they serve lol not of food they not Experience this co worker Andersen was very loud she sound it so ghetto no educational she was asking like she was in project talking out loud for everyone to hear her I don't fell comfortable to eat there because I told them I need my food fresh and I see the chow mein very grease that's why I speak to manger Kate she knows that they coworker was very rude she said she well have a talk to her co workers plz don't let this young coworker act like this ... they unexpected... read more

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This review is mainly for their customer service because everyone knows if you want authentic Chinese food, Panda Express ain't it. Haven't been to a Panda Express in over three years (partly because when I worked next door to one, it was more often than not that I would have it for lunch) & had a sudden craving for it. Went during dinner rush so I expected a wait time. We were third in line & it did take awhile due to a difficult customer. Based on my observations, the employees handled her multiple all-over-the-place demands professionally & courteously. I was even more impressed when I was being assisted - all the servers were nice & seemed happy to be there. The cashier was super sweet & bubbly, I could practically see her smile behind her mask. Food itself wasn't as good as I remembered, but it was enough to satisfy my craving for probably another few years. Working in any industry that requires dealing with the general public isn't easy, throw in the pandemic & it can be a nightmare. So be nice, people! read more

Good service, good ambiance and nicely cleaned. The food had good temperature, good appearance. Poor quality, white rice was hard, any the three entrees I've ordered, had flavor, very Insipid. Not even the fountain drinks had enough syrup. read more

Served me rancid chow mein. I noticed a weird smell. Wanted to try the location. Eh wont be coming back there again.

Ordered the big plate with beef broccoli x2 and orange chicken and this place skimps with the beef broccoli and orange chicken Not even enough for what I paid read more

Review #419 None Elite Squad This panda is really good..seems small but it might just be me..this panda served the freshest food yesterday when I went to take out..portion size was good.. since they were kids meals Panda tends to only put a little bit unless they know you I guess cause I saw the portion size they gave the lady before me and know if you're a regular you'll get the hook up. But overall fresh..looked good..busy and mover the line at a good pace..clean..plenty of parking ..ok to good atmosphere..definitely 4 stars read more

Panda Express - Chinese Near Me - Downey, California

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I've been to this location 3 times and every time Robert has been such a lovely person to interact with. He's always bright eyed. I was waiting for the chicken and string beans to be ready and Robert walked over to tell me it was ready. I normally go right as it's opening and quite actually could be mistaken for a homeless person if I hadn't gotten dressed for the day. Robert is always SO kind and helpful. I never write reviews and had to remind myself to write this one. He deserves a promotion and a raise! He makes the experience of ordering and eating there much better than any other Panda Express I've been to in LA. read more

Stop closing/shutting down so early!!! Come here an HR BEFORE close with line full of people to find only 3 items and no rice really cmon! Than serve you SUPER SKIMPY portions because you trying to stretch what's left smh read more

Panda Express - Chinese Near Me - Downey, California

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Cheap franchise owner that skimps the crap out of portions. I've been to several pandas in my life as I love this fast food joint but this one spot is sadly the skimpiest in their portions. I Dont know why there's a line all the time because after you see their portion sizes to a regular panda joint, you never want to come back. I will never get panda at this spot because of their unwillingness for decent portions. I hope others do the same to send a message read more

They don't close at 10:30. I got here at 10 and the doors were locked and all the workers were packing up the food to go into containers. So instead of getting that I went next-door to chipotle but as I walked back to the car from getting chipotle, noticed a few people walk up to the panda express door as I did, and and realize that the doors are locked. read more

Gosh, I haven't eaten at a Panda Express in years. I'm probably not going back for a while just because it's not really my thing, but for fast food, Downey's was pretty decent. The line was longish at around 7:00 p.m. on 10/26/14, but it moved quickly once a few people up front quit taste-testing every frickin' entree. It's cool that Panda Express lets you do that because I don't remember an employee offering that back in the day when I first walked up to the counter. I have kids now, though, so I could be forgetting stuff... The layout has a nice flow for ordering. The menus still suck, though, but who really looks at it anyway. I ordered Orange Chicken, Honey Sesame Chicken, and fried rice. My meal was $6.70 with $.60 tax. My to-go box was packed pretty well. They didn't skimp on anything. I tried ordering online before I came here, though, and the app was being slow. That's not on my phone anymore. I was out in less than 10 minutes which was fine. I dislike this parking lot especially at night. It's not well-lit and most of the spots in front are taken. And I don't try to park up close unless it's nighttime and/or I have my kiddos with me. My fortune cookie message said that I "will travel to many exotic places." I look forward to it, Panda. What is life if you don't experience it? Review #308 read more

Panda Express - Orange chicken & honey sesame chicken w/fried rice ($7.30) @ Panda Express (10/26/14) - Chinese Near Me - Downey, California

I've been eating here for awhile, mostly in 2019/2020 right before covid. I would only get the string bean chicken and white rice so that's all I can attest for. The customer service is always great! My food was always good too. It's Panda Express and they're pumping out orders every second so you gotta cut them some slack. Today was my first day back since 2020 because their Wok-Fired shrimp is back finally! I was scared to go back because of all these reviews, but it's exactly how I remembered! The service was great!! No one was rude. When a customer asked for more chow mein the server obliged. I asked another server who wasn't busy if I could have more veggies and she gave me more too. They are friendly and trying their best to keep up with their orders. I appreciate their friendliness and quick service. read more

Panda Express - wok-fired shrimp, Side White Steamed Rice - Chinese Near Me - Downey, California

Maybe it's because of the good area. But this panda is good the good was good and fresh. The staff was very nice. I should have taken a pic. Trust me this panda is better than many others around, again a lot of you know who's come here lol. This is my place now. The teriyaki chicken meat is definitely different. And the have a good unsweetened tea. And I plan on getting green beans or kung pao instead of orange chicken. 1 2 side plate $10.50 Aaaa I'm so full. read more

Arrived & saw a short line of people waiting outside. Because of this I decided to place an online order & before you know it, everyone who stayed in line & placed their inside the restaurant was in & out & I was still waiting & waiting for my food outside. Calling the number at the drive up stalls also means nothing. No one answers the phone. Eventually I got my food. I won't be back. read more

I respect how they are taking serious precautions during the pandemic! They have online orders available through their app. However, it seems like that takes longer than just waiting in line. But going back to the food, same delicious fast as always! read more

I LOVE this panda ! The food is always made fresh and taste delicious! Not only that but they have several options. The foods great but the employees make the visit even more worth while, they're always so energetic and welcoming, they make the visit 10x better ! read more

Panda Express - Yummy food - Chinese Near Me - Downey, California

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I went here after a long time. Place looks great. I ordered chowmein, vege spring rolls and eggplant tofu. When I ate it everything had a bitter after taste. I only know of one thing this happens because the oil is old or needs changing. What a waste of $10 I will never go here again and wouldn't recommend it to anyone read more

The asuan manager is terrible with customers and I'm a Downey local and have eaten here many 100s of times, she's always trying to close early and refusing to replenish the food starting at 9pm, close time is 10 she needs to be educated about discrimination and being lazy..... trash read more

Got chow mein and I guess the noodle is extra. I didn't order veggie chow mein. Need to do better or not order online any longer.

Huge let down once again the people are so I'm polite. Honestly makes me wonder how this lady still has a job there with the horrible customer service she provided. Didn't even order food because I did not want to deal with this person who will unfortunately continue to work there. read more

Panda Express - Chinese Near Me - Downey, California

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The lady in black, maybe the manager, who served me made sure I only got 6 pcs of Honey Walnut Shrimp and a tiny scoop of chicken. She closed the lid very quickly. I paid more than $12 for it. So not worth it. I'd rather help other local businesses who won't take advantage of their customers during the Stay at home order because of COVID-19. read more

Panda Express - Tiny scoop of chicken and 6 pcs of Honey Walnut Shrimp - Chinese Near Me - Downey, California

Ready stingy with the portions here. I usually go to the one on Imperial/Norwalk and the portions are bigger there. Otherwise it's the standard panda experience here. In general If you want bang for your buck don't come to this One. read more

Ordered on their app today and didn't get all my order. I tried to contact them but there's no way to do so on the app so I have to call them or go in. Waste of my time! read more

As you walk into this establishment at 11:30am Saturday (on a holiday weekend) .. the food in their hot case looked like they were picked over. Leaving very little meat for one person let alone a family. One employee was cooking .. while three others stood waiting for customers .. as a manager walks in circles to look busy lol these are the hardworkers asking for higher pay. Be warned you will be disappointed in this Panda Express as the owners should be too. read more

Don't waste your money here ! I was craving Chinese food , I made a mistake coming here after a couple years. I order chaomein and the girl keeps taking off noodles with the thong and pretending she's putting more Then , I order beef broccoli and she put 3 tiny beats of meat under the big chunk of broccoli and orange chicken tasted bad , chao mean was bad , and some other employee grabbing a good porción of meat from other compartment. Look like he was gonna eat for lunch. Don't come here food tasted spoiled and old . read more

Stingy....I feel Rob! I order a plate of chow mein and two sides and the portion of the sides were so small, not to mention that the food didn't have no flavor at all....I literally got 5 pieces of chicken teriyaki it was only enough for my 8 year old son . Other places is enough for both of us to share the plate, never coming back to this panda. read more

Every time I come to this location I feel ROBBED. So skimpy as if the plates come out of their checks. Yet the mom and pop Chinese spots pack your plates everytime read more

I come here once a week (not proud of it), and their portions get smaller and smaller.

If you're going to Panda, you already know what to expect as far as the food goes. But I have to give this place 5 stars. I see lots of complaints about portion sizes, but I've always gotten a great portion here. Staff is always moving as quick as they can. read more

They mix old rise and Left over white rise And The food is uncooked Very bad quality read more

I vacillated between three stars and four stars. I've always had good quick service at this location. The food is always fresh as they have a very fast turnover. There's always plenty of seating, but there are always several tables full. read more

Panda Express - Chinese Near Me - Downey, California

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S O S T I N G Y ! We pay so much for their food for them to count the amount of pieces we receive. And it's not cheap either. We spend over $12 per plate. I ask for a bit more chow mein and they look at me like I'm crazy. Once I was in front of a customer who asked for more broccoli. BROCCOLI! The girl turned her body in a way that the lady couldn't see her and only tapped the tongs in the container. I laughed so hard. I couldn't contain myself. The employee saw me and I shook my head at her. She opened up the container and added more. I can't understand what the issue is if we are paying for that food. They get paid very well compared to other fast food places. My family and I loved going there but they're continuously giving smaller portions and it's not fair. They're so rude! read more

horrible portions manager refuses to give appropriate portions . places food on center of plate to make it look full yet leaves a huge gap on the tray read more

Panda Express - broccoli - Chinese Near Me - Downey, California

Honestly 5/5 stars, food is good, service is good, everything about it is good.. can't really complain.. "except" 1 thing.. When I go in person to get the food they stuff that plate, "awesome" But when I order it thru uber eats.. they skimp me just about every time!.. Ohh and 1 last thing.. your chow mien has to much vegetables! Stop skimping read more

A pint of kung pao chicken doesn't seem like a good size serving for leftovers. Broccoli beef is good. Black pepper and sweet and sour chicken are okay. I like the mandarin chicken. Its flavorful without the sauce. I don't think the mushroom or orange chicken are worth the wait. I prefer fried rice over chow mein but my parents always get both. There is a long line here at lunch. read more