Three stars is about all this place deserves. And that's being generous. It's pretty lousy Chinese food as far as Chinese food goes, but Downey Chinese joints are dirty dumps so I refuse to eat at any b-rated whole in the wall with roaches and God knows what else. Lines are LONNNG. See my photos of the endless line. Service is pretty good. The employees seem to be hustling but I guess everyone just likes this overrated, over sauced, sodium overload Chinese stuff these days $7 for a two-item plate and $9 for a three-item plate. Good drink selection. I don't drink soda so I appreciate the occasional fresh brewed tea and the zero calorie sobe drink. All-in-all, the food is okay. Nothing to write home about. We eat here between 3-4 a year. And that should be all you do, too. read more

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Dont even think about taking food that has ben sitting out on the buffet line... It sucks at any buffet - panda express or vegas. Wait for them to bring out something fresh and you will find it pretty good. I think they have a wide selection and they dont mind working with you to get freshly prepared. if you're ok with soggy, bland over sauced and salted food - then go ahead and roll the dice with what they give you. you've been warned. read more

To start off with the portions that they give you are way less then other pandas I've gone to. Not only that but the refresher that they have, I kindly asked the worker no ice and without letting me know she put ice when I clearly told her no ice! She did the opposite and I had mentioned to her that I didn't want ice because I was sick and proceeded to leave the ice and say "I have to put ice" it was ridiculous I told her she can put less juice if that was the issue, but she said she had to put ice regardless. I wouldn't recommend coming to this Panda Express at all. read more

The skimpiest portions ever. Don't waste your time if you are hungry. They are so frugal and count every morsel of rice. They have resorted to downsizing on the plates to give you the impression of more. You would think that they would value the customers that support their business during the pandemic, but they actually give your far less food and charge you the same price. The 3 small pieces of orange chicken received was so breaded that it felt like I was eating a donut hole with a tiny piece of meat. If hungry, don't come, unless you are willing to pay royally for such a small amount of food that frankly lacks lustre at the expense of making a buck! !! read more

There are only young people working in this place. Yesterday I ordered 4 dishes and 2 had half the meat and the others were correct. When I got home, I realized it. I called complaining and went to get my correct request, they didn't apologize to me for making a mistake as if it was my fault for not checking the order there. I always ask and I don't check. But since now there are only incoherent young people, unfortunately I can't order from this place anymore. read more

Panda....what in the world type of portion size is this?!?! I didn't pay $10 ($8 without drink) to get jipped on this amount of food. Quality and I guess quantity has certainly went down read more

Went to buy a family pack dinner, added 4 chicken eggs rolls... the service was ok ... but after getting home looking at the amount of sauce for the eggs rolls !!! A little annoying read more

Panda Express - This is supposed to be enough for 4 chicken egg rolls - Chinese Near Me - Downey, California

Friendly, ordered when I got there. I didn't have to wait very long. I appreciate that you are open and working. The food was warm and the portions was great. No complaints from me. Thanks again read more

I don't know how to respond to review replies. Thank you for your response to my review. However, I'd rather not expose myself to another round of the same. Just help them correct the issues so others might have a better experience. read more

I understand we are in a pandemic but clearly states this location closes at 10pm i arrive at 9:50 before closing time and doors where already close. read more

I stopped by here for dinner after yoga one day. I like Panda Inn but this Panda was sad. The food was old and you can tell it was and it didn't look like they were going to make any fresh food because of time of day it was. The fried rice wasn't cooked thoroughly still tasted raw. Service was prompt, parking and seating is available. read more

great service the best Chinese food outstanding crew very clean place my mom and me come all the the time never disappoint highly recommended read more

If I can leave zero stars that's what this visit needs. I found plastic in my meal. Ugh!!!! Thought I was chewing on hard chicken but was piece of cooked clear plastic . I used to love panda :( read more

Stingy stingy stingy... this facility is terrible with portions I eat at different locations and you can tell right away the mangers who tell their employees to skimp portions.. I've seen multiple reviews on the older gentleman with the black shirt who is the manager here and it's obvious he's the culprit.. love me some panda but won't go back to this one that Forsure.. side note every location I go to has energy when you donate and claps this one has nothing.. a real meat grinder for the employees it feels read more

I've been to this place quite a bit. Worst part about this place is that the servers' scoop sizes vary widely. I always get the same thing every time and some times they scoop a good amount of fried rice, and sometimes they only put a couple scoops in there. If they're a chain, they need to be better about regulating their serving sizes. The other thing is that if you go during off-peak hours, they are consistently out of one dish or another, and it's probably the one you wanted to order. If you go during peak hours, expect a wait. Sometimes the line curls around to the door and then some. Cleanliness of bathroom is ok. They have 2 TVs in the dining area, usually tuned to whatever game is on. They hardly ever have spoons, even if you ask them, though one of the utensil buckets is labeled "spoons." Besides all these negative things, they generally serve decent-tasting food and it's mostly clean in the dining area although some of the customers are definitely pigs and leave a mess behind when they leave. Guess you can't fault the restaurant for that though. read more

So they're taking orders one at a time because of COVID and they're still unable to give %100 service. We're missing forks and they did not give me teriyaki sauce for my teriyaki chicken. Plus they gave the order behind me in line first. They need to pick up the slack with all those employees. read more

DO NOT EVER GO HERE! They skimp you out on food and have the worst service ever, piece of shiet restaurant, overpriced for the amount you get undercooked and worthless business read more

The location closes at 10pm got there at 9:50 and they decline service to me and another customer walking up as well. I get it you guys are closing soon and need to clean up but restaurant hours are until 10pm. Which I'm sure you guys get paid after 10pm to clean up. Very disappointing read more

Messed up my order, last time purchasing here. Ordered broccoli beef, gave me orange chicken. Words don't even look alike to mix the order. Come on guys read more

This Panda location has inconsistent serving portions and condiment distribution. My family of three always orders the same thing here, teriyaki chicken with sauce on the side because we dip our chicken into the little plastic container of sauce instead of pouring the sauce on top of the chicken. Every single take out order, I have to ask for more teriyaki sauce because they give me one small container. I pay full price for my meals and one side of sauce is not enough for 3 combo plates. When I do ask for more, I get 1 more added. Now, I place my order and must specifically ask for 5 please. Sometimes, if I don't pay attention while paying they won't add any to my bag when they plainly see I'm purchasing teriyaki chicken since they repeat the order to you.The woman who seems to be a supervisor side-eyes the cashier when I ask for the sauce which is annoying. I paid for my food, please stop being stingy with the sauce, it's not gold. I honestly don't feel it's petty to ask for what you pay for when it comes to our order. Consistent portion size is appreciated as well. Lastly, my family and I mainly get our orders to go because the atmosphere is so tense trying to eat at this location. From over hearing the employees, I get the impression the company culture is poor here. Don't believe I've ever seen one smile at customers. Dear management, please retrain your line servers to include customer service skills. read more

I've been to this location quite a few times. Usually never had a bad experience but tonight the teriyaki chicken didn't look safe enough to eat. read more

Panda Express - Not very appetizing - Chinese Near Me - Downey, California

Very nice and clean, and looks like a newer P.E. First time here...considering that there was a line (it is 5 pm), the place is pretty quiet compared to other P.E.'s that I've been to. People that work there are very nice, and move the line along pretty quickly. But (there's always a but)...their portions are a lot smaller than I'm used to (I guess they are doing ME a favor). The temp of the food sitting in those stainless containers, I was quite impressed with. All of the entrees were definitely hot (you can see them bubbling!). I think that was the first time my food was actually above lukewarm! All in all, I'm surprised that a P.E. got a 4 star review...from me that is. I guess I will go out of my way to eat here if I want a pretty decent experience with hot food, and diet portions ; ) read more

I came tonight and got 3 combos to share. The one for my wife and I was missing the second half of it's double orange chicken . I watched s the other two orders get made made but not the third. The fried rice portion was also about 1/3 what you'd expect. Everyone also thought the fried rice was off, not bad but just not PE fried rice. If you order here you've got to watch every thing they do. read more

The Asian manager is very rude. She's very disrespectful and rude to her employees. She had shouted to her employees in front of customers. I am a local customer and I come here very often. This has happened multiply times. She has very rude about the food portions and will not shy away from giving you a dirty look. She mistreats her employees. She does not hestitate to be rude with a customer and argue. I highly do not recommend working here. At times she will roughly give you food. At times I have seen her upset and she has given horrible custom service. If you on her bad side she will mistreat you. read more

Really disappointed. Walked out about 20 minutes ago and got home and to be honest I just don't remember portions being so skimpy. I ordered a plate with rice and double honey walnut shrimp and an order of teriyaki chicken on the side... so I open the container and see maybe 7 or 8 shrimp max and the rice looked like it barely was a couple scoops. I'm just used to the food kind of being at the top of the container when you open it so to pay $20 for this is crazy. If I would've checked before I left I definitely would have said something but it was bagged and I was just ready to get out of there smh. Not only that but it was just a lot going on the line was long and you could hear employees dropping equipment in the back bunch of young kids read more

If I could leave no stars i would. This is the worst Panda Express experience I have had. The manager is so rude and VERY VERY UNPROFESSIONAL she does not know how to run a buisness. I ordered online yesterday on The panda express website it said the restaurant was open, I showed up and it looked like it was closed all day. I called to see if they can remake my order today and the manager didn't believe me she told me to bring the receipt. After I told her I had the confirmation number and told her I'd give it to her I had confirmed time and everything. She told me to bring that in to start my online order like what?? Just a very airheaded manager never again. read more

Don't go here please. Waste of time to be excited for Chinese food and get this. Terrible portions. Chow neon was all veggies. Gave me literally 1 piece of meat in my broccoli beef. And 4 honey shrimp. Please don't waste your time and money read more

I had to take a quick lunch for about 25 people and stumbled upon Pandas , the girl gave me the catering menu and I ordered two lunch trays and four sides which came for about $100. The manager came out and informed me that this type of order should be booked a day before , however the cook agreed and got the food ready in ten minutes. I carried two huge bags of food and this was more then enough for the 25 people. Though the catering menu said it was for 15 people. Amazing is the price. I will try Pandas again the girls here are very helpful and so is the manager. read more

Just because the customers aren't able to go in doesn't mean they can serve very little food. Today I went to pick up food and when I opened the plate at my house, literally a joke! Very little food. You can do better. read more

Food is always hot and delicious. The staff was pleasant and quick with their service. We will definitely be ordering again soon!

This is what a side of veggies looked like, 2 pieces of broccoli and one piece of cabbage. Depending on the time of day the service is either really good or really bad at this location. The flavor of the food is still pretty yummy thankfully. Also, no more fortune cookies apparently, unless they've been forgetting that as well. Good Luck all. read more

Panda Express - Depending on the time of day the service is either really good or really bad at this location. - Chinese Near Me - Downey, California

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The food hasn't been as bad as the service I ordered my food through doordash noticed they didnt give me any condiments..at all just dry noodles. O was thinking they would put soy sauce a hot sauce something however they didnt. The next day against my beggar judgment I decided to order doordash again but give a courtesy call stating my concern for no condiments. I spoke with seemingly Asian accent manager she assured me I'd have condiments. Simple soy sauce. I got my order no condiments! After the manager assured me. I said I thought they would put complimentary condiments in every order and said I'd have to specify it through app...thier is no option on the app. Every order should get complimentary soy sauce for their rice/noodles. So wierd read more

OMG.... they were lucky to get ONE star out of me..! I generally give most businesses the benefit of the doubt.... but this guy was the manager serving up my food..! Talk about cheap, to start they grab a SMALL takeout container, and this was the manager serving me, he deliberately avoids eye contact at all times, grabs as little as possible and spreads it around, the auntres what a joke, drops most of it before it gets to the plate, ONLY that ONE scoop is all you get, and again, spreads it around cause he KNOWS he is cheating you, right in front of your face..! And still no eye contact, cause he knows he is guilty as sin, and had the knads to charge over $9.00...! Can you say OUCH..!!! Over at Zen Chinese Kitchen in the Downey Landing, for 8 bucks you get a GRIP of food, 3 auntres, that taste amazing.... and they are NOT stingy on the portions, like these greedy corporate moochers at Panda..! Trying to keep profits up, at the expense of the people by charging more and giving less..! Basically SKIMMING money right out of the peoples wallets...!!! I was watching them serve up the guy in front of me, ribs with almost NO MEAT on them, basically serves up bar-b-q bones..! And the server took her time picking them out..! Its not like she was rushing and not paying attention..! LOL.... I ONLY went in out of shear convenience, and not only was it skimpy, it taste sub-par for the money they charge and the fancy names they use..! The food was so bland and tasteless, and cold by the time I got to eat it, I only drove 2 blocks back to work..!! And oh lets not forget, how they stop smiling, and cop an attitude if you don't Donate a $1 to whatever charity they are plugging at the time... Like where is the smile now when you say NO to the donation..? And then the snear you get when you ask for Soy sauce, cause they are too cheap to put it in the bag..! Im like wow, could this be any worse....? And to think I waited in line for this..! Lol.... What a joke, NEVER AGAIN.... I will stick to Zen...., superior quality, taste, portions and always a smile..! Sorry Panda, you lost my business for good..! read more

I ate here a few days ago and got kung paw, orange chicken and chow mein and got food poisoning. I love panda, but this place has a quality control issue, I wont be back. read more

Third time I go, terrible service in the afternoon, cashiers with a bad face, they don't even thank me, they don't pay attention and just talk, I asked for a bigger plate and I repeated it twice because they gave me a plate, I never come back here and I don't either I recommend! read more

I never write reviews, but I felt that this location needed to be reviewed. First & foremost the customer service is trash!!! No one greets you when you walk in there's no type of hospitality especially from the assistant manager, Katie. Katie was particularly rude telling ME, the customer, that I need to listen to her because I chose to get my extra chow mein in a cup instead of my plate since she gave me very little. That leads me to my next complaint the portions are terrible out of all the panda express' i've been to this is the first one where i can literally see my plate all around. The worst part of it all the food was disgusting! I am not picky especially when it comes to panda express BUT the taste was just awful it ended up in the trash. Im very sad I had this experience & hope KATIE runs into a crazy customer that will put her in her place. read more

I really have a bone to pick with you Panda. While I can say that my taste buds are totally enamored with Beijing Beef...I ordered a kids plate the other day(portion control) and my mother ordered an entree of string bean chicken. I opened it and to my dismay I basically saw like a tablespoon of rice and like 3 pieces of meat. I mean shit, that's not even right. That's robbing people man. My mom opened her box and it was half empty! What an effing joke. Really. That pissed me off so bad. If you think I'm exaggerating look at the 2 pix I submitted. Those portions might be just enough for f***ing Kate Moss. read more

Panda Express - Empty ass box of string bean chicken! Wtf! - Chinese Near Me - Downey, California

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Had I read Paul's review I wouldn't have eaten here. I paid $10.01 for a small soda and a side of orange chicken and walnut shrimp. He have me 3 pieces of shrimp. When I asked for more he gave me more walnuts. I gave him the don't "f" with me look and he threw another shrimp in there and one more after my unchanged look. Didn't look at me no more and passed my container down to the register area. However I was the 5th in line and I was out of there in like 5 minutes. They move the line pretty fast. I was there at 12;15 pm on a Friday Next time I will go next door to Chipotle and pay $5 for a burrito that actually has meat in it. Parking lot is jammed packed. They are in the same lot as Chipotle and Home town buffet. read more

Awful service like every other Panda. Staff is always in a bad mood. They serve you a very small portion plus the attitude it creates a very unpleasant experience. There was a spill and the staff cleaning had a very ugly attitude and almost moping people's feet. I wouldn't recommend it. I was trying a different location since the one near home is horrible as well. But i would not come back. read more

I have been going to this location for quilt sometimes The portion getting smaller and smaller the price remains the same ,This Time I found out the lady who helped me was the MANAGER After I paid I decided to let her know about the problem I told her it's getting smaller and smaller And She said "to me Customer's said we overstuffed it .sorry give me your bag I can give you more " First of all I can't believe anyone complain about GETTING TO much food . I JUST SAID NO THANK JUST CORRECT THE PORTION OR ADJUST THE PRICE. IF They don't next time complain to the corporate office . read more