​I eat Panda often, however, the Panda Express in Kingman Arizona is sub-par at best. The food is under cooked, the staff is rude, and not very bright. They can't make change, they got my order completely wrong and when I called the store Brenda Torres answered yhe phone and made it very clear she did not care, and hung up the phone. I am currently on hold with corporate so far its been 13 minutes. So corporate apparanly doesn't care either, surprise, surprise! I recommend Carl's Jr. or eat anywhere else​​ read more

Not a real fan, this is okay for a quick meal, or snack, when you don't have the time to sit and eat a proper meal, this was one of those times. There wasn't anyone in the place, so it was quiet, the food was just put out and looked and smelled fresh. I made my choices of fried rice, sweat fire chicken, and Beijing Beef. The meal was tasty and fresh, so overall not a bad meal, however, guess I should have added the egg roll, I was hungry a couple hours later! This place gets three stars, because, the food was fresh, the staff friendly, and the place was clean. read more

Avoid this location at all cost. I would recommend a microwaved burrito from ampm next-door. I ordered a family feast this week waiting in line in the drive-through approximately 30 minutes ordinary wait time then after being called, the teriyaki chicken would not be ready yet and it would be 12 minutes, after sitting out front for 20 I went inside. After standing at the counter for about five minutes and washing the newly cooked teriyaki, chicken, sit there the manager, Esmeralda lied to my face and told me and just came out after watching several other customers leave through the drive-through And counter getting teriyaki chicken in their order. When my order finally arrived, I asked if everything it was in the box. The response I got was "it should be." I know it should be. I ordered it I paid for it. I sent an email to corporate they requested. I upload my receipt and I did hear I am at the end of the week zero response then when I get home all of my order is not in my order, still no word back from corporate. I guess this really does just go to show how they train. Their people is coming from the top down way to go panda we won't be back. read more

Terrible. I'm from Vegas and we were passing through on our way back home. I understand that they were particularly busy, but we watched 6 groups of people get served before us. We had ordered something that wasn't ready just yet, but when we watched them replace it and still not serve us, we were sure they had forgotten our order completely. We had to ask about 4 times before they finally served us. read more

Amazing service! Just went in to get some dinner and the worker who assisted me was very kind. Took a while to be acknowledged by the other staff- but once acknowledged the interaction was great! The food didn't seem too fresh, but good nonetheless. read more

All the employees appear to be 14 year old rude, mannerless and intellectually challenged little girls that do not really want jobs, but their parents made them. Clearly they are lacking proper training. Probably a serious management problem also, but in a small town like this it is probably hard to get even remotely qualified people for such a complicated position of scooping food items out of a container. The various items of "supposed" Chinese food are nearly always out at this location and a wait is always required. Planning ahead is not an option for the intellectually challenged little girls. My last time here the employees were just beyond rude and I left. PE restaurants in other places around the country are much better than this one. NOT RECOMMENDED! read more

Horrible customer service! Our server did not know the menu and took an attitude with me when I had questions about an item on the menu, also the online menu does not match the restaurant menu. This would be a zero star review but the food was good. read more

This was a good dinner. We're just passing through and in a hurry, and we got our food within 10 min. I got the mushroom chicken with white rice, and my family got the teriyaki chicken with white rice. read more

I've been here a few times. The food is decent or better. The place is clean and for the most part I found the employees friendly and helpful. Only once have I come and found a long line and it didn't move very fast for whatever reason this time. Plenty of indoor seating and they have a nice little outdoor area too. I'll be coming back regularly. October 4, 2019 approx 9:15 No trays to put food on, got teriyaki chicken and Kung Pao chicken. Both were cold. Right from the warming tray. Manager on duty was nice as was the other employees. Manager asked if she could make me something new. I was just tired and didn't want to wait. I'll take it home and nuke it. Just wanted to let them know the food was out of temp which is important. Manager said she would check the temps of the foods right now. I didn't see that happen. We will see next time. read more

I just left this panda express and the lady taking our order had the absolute worst attitude. She was rude, short, and plain disrespectful. Then got upset at my sister for asking for a sauce......at a fast food restaurant. Then she didnt give us our drink. Do yourself a favor and dont go here. read more

This has to be the worst Panda Express in the history of culinary preparation. I walked in and was greeted by "Saul". He asked whether I wanted Chow Mein or Fried Rice. I asked for Brown Rice. Saul took the tone of sassy gay friend, "This is a Panda Express....We dont have brown rice here." Then he gave me this look of, "Who the fuck do you think you are? You are in Kingman, AZ" In a just world, I would have responded with "I dont give a fat fuck where I am, give me some damn brown rice you asshole, and dont treat me like a freak just because I want to be healthy." Ok, enough of my high horse. He then loaded up my plate with "steamed" rice. Basically it was partially dry, partially gummy rice and topped it off with steamed vegetables. This was the worst meal I have ever had in my life. You are probably wondering why I chose to eat at Panda Express in the first place. Well...I figured a bowl of brown rice and steamed veggies couldn't be that bad. It was better than all the other options in Kingman....McDonalds, Cracker Barrel, etc, etc, and so forth (name the movie and get a prize). If you do happen to order this Godforsaken meal....make sure to order the rice and veggies as two separate sides. They will cost you two bucks a piece. Otherwise you will pay $4.99 for the "Panda Bowl" which is one side and one entree. Fun fact: veggies are considered a side, not an entree. I got robbed by Saul. I hate this place. I'd rather starve and die than eat in this horrible armpit of a town. And yes...I know that I once wrote a review about the Cracker Barrel. I'm a changed man now. read more

Food was terrible Sept 28th 2021 , Orange chicken over cooked and dry , noodles was dry and stiff. Broccoli beef over cooked and to salty. Would of return it but some one else payed for it and it would of take another hour for lunch. read more

I was told they would process a refund for my meal, they never did. I disputed it through my credit card and was charged for it again today! What a special place, you get to pay for a meal you returned! It takes a special kind of ignorant manager to pull this kind of fraud off! read more

To this day i have not gone to a Panda. It is just human nature I guess that when you get treated badly you don't want it again

I was pleasantly surprised at the freshness of the food and the portion size. This is the 1st time I have been to this location and I will definitely be back! The service was great too. The only reason I didn't give 5 stars is because they are a little expensive for a fast food restaurant. read more

Panda Express - Fresh & great portion - Chinese Near Me - Kingman, Arizona

I would have liked to have lunch there, drive through was backed up, employees would not allow us inside without masks... THEY ARE NOT REQUIRED IN MOHAVE COUNTY! I will not be going back anytime soon. read more

They close and open at whatever hours their employees show up so it's hard to get food. The few times we have gotten food here it was either super greasy and bland or undercooked. Not going back to this Panda until they get new management and cooks. What really sucks is we always get the family meal so there goes $40 down the trash. read more

Service was great, the orange chicken was older so once Kristina found that out- she was quick to give everyone whom ordered orange chick with fresh new chicken. (Even those whom were eating in the building) Things like this make a great employee and healthy business. read more

This restaurant/location met my needs for a road trip stop. I ate about one in the afternoon and found the restaurant to be moderately busy. However, I found the service to be fast and friendly. A few flies in the dining room caused some slight alarm and the sickly sweetness of the orange chicken overwhelmed my taste buds, but overall I found the food to be adequately filling and really not too bad. Overall, I can recommend this place for a quick pit stop. read more

Not sure about customer volume here, they had plenty of food available, just not sure how long it sat. Place looked clean, restrooms clean, food was fine, just not super fresh like I'm used to at my local PE. No complaints. read more

I thought this Panda was just like any other Panda Express that you could go to. There was nothing new, special, or different about this one. Before we went to the Panda we read all the terrible reviews on yelp, but we went anyway. We looked for the things that the reviews pointed out, but we saw nothing wrong with the food or the service. The PE was clean and well kept, the food was average for Panda. We ordered and within 5 minutes the food was boxed and ready to go. The Panda is perfectly normal. So, if you want Panda Express don't be afraid to come here to eat. read more

We we're driving back to Vegas from Grand Canyon when we got hungry and decided to get Panda. We we're starving to death and when we got there, there's not a lot of choices aside from beef and broccoli, orange chicken and chicken teriyaki. My mom was pointing at the food that we're ordering when the lady working at Panda told her "Careful touching the glass they just cleaned it". I think that was kind of rude, I know they're tired and all and about to close but I think that was very impolite. Not coming back here, definitely. read more

Terrible service. None of the sodas had carbonation. I wanted my money back for the drink as I drank water not uncarbonated soda. Employee was rude and said I could try another time didn't get my money back. They kept selling uncarbonated drinks not telling anyone. Nor did they even check. Judging by the amount of bad reviews on here I take it they just don't care. Hope someone sees all these reviews before coming here. read more

Steam veggies weren't cooked properly, tasted like raw broccoli. One of the cashier is very rude. She was throwing the fortune cookies on the cashier table toward us, without saying anything. So we didn't even bother to get them. Free does not mean that we're begging for it. I saw her name on the receipt, Autumn A. read more

Panda Express - Chinese Near Me - Kingman, Arizona

Last visit was terrible. When we walked in we noticed they had very little chow mien and fried rice. It was down to the bottom of the bowl and looked like it had been sitting for awhile. They were also out of several main dishes. It only seemed important to the servers when I mentioned they were out of everything. I was told they would start making fresh food if I didn't mind waiting several minutes. Can't believe at . 4:00 in the afternoon they wouldn't be ready to serve guests with a variety of fresh food. They were ALL to non caring so we said good bye. Want a variety of fresh Chinese food, DON'T GO TO PANDA EXPRESS LOCATED IN KINGMAN, AZ. read more

Panda Express - Pictures showing no food available for this particular item - Chinese Near Me - Kingman, Arizona

They no longer offer senior discount, in this town of Kingman then a lot of retirees live I think that's pretty damn cheap, also they do not have Wi-Fi, you can piggyback off of KFC next door, overall I think that's pretty damn cheap read more

Panda Express - They no longer offer senior discount, and no Wi-Fi Cheap cheap cheap cheap, I guess anything for the bottom line - Chinese Near Me - Kingman, Arizona

Just went to this $#!?hole, the workers were all jerking off. I was standing there for over 15 minutes to have a female worker tell me to not put my 2 year old down on table while I was waiting. Then finally someone comes to take my order to stop in the middle to go talk to his girlfriend. Then comes over to finish the order to tell me they are sold out of a item that was there til he walked away and wanted me to wait another 15 minutes to cook the food. Food was cold after all that BS read more

Terrible service. Stood there several minutes wasn't acknowledged until she came over to tell me she was going to take someone else's order first even though I was there before them. Needless to say I took my business elsewhere. She was also asked by another customer how long the food had been sitting there to which replied, "I don't know." read more

You need to train your employees about customer service. I am incensed about my experiences there. I paid 7 bucks for a "bowl" I ordered Chow Mein noodles, when your server firgured out I was getting a bowl he removed half the noodles. I ordered Beef and Broccoli, what I got was beef flavored broccoli, with 2 small strips of beef. HOW MUCH ARE NOODLES, one of the cheapest items in your lineup. I will not go back there, I get better portions at a vegetarian buffet. read more

I love Panda Express. But everything just felt....bad. The food was lukewarm and flavorless. Good thing I don't live in Kingman.

The serving girls and cashier were smiling and courteous. The store was clean and smelled wonderful. My favorite part about Panda Express is the large portions of food for a great price. I eat here often and will continue to return for the food and customer service. read more

Even though the restaurant was very busy with a line of people getting orders filled, when I came to the online pick up area one of the workers checked in with me to see what I needed. I was told they would be with me promptly to get me my online order. This was very nice that they were aware and polite. My dinner order was brought to me as soon as possible. Everything was perfect; the food was exactly what I ordered, everything was delicious and the people were very pleasant and accommodating even though they were busy. I will definitely try ordering online again in the future. read more

Here's a little hint for you guys. When somebody makes an order with you and he ordered fried rice maybe you should tell him that you're out and I'll be 15 minutes before you go to wait in line and paid for it. Should have been told so I could have made another choice for my wife this is ridiculous not to mention my order was seriously 90% rice five little pieces of chicken and a little bit of shrimp there was so much rice I could have ate it for three meals. Definitely won't be going back little girl serving the food was very rude barely acknowledged I was standing in line that was about 7 o'clock Tuesday night for basically the same price I could have got good Chinese food from Lynn's right up the street read more

I'd recommend you go somewhere else. They weren't that crowded and it took them a while. We ordered one bowl and one plate. It cost us $14, and about 15 minutes. My daughter said it tasted funny, but it smelled good. read more

I was driving past this panda location earlier and we saw some employees twerking on top of the outside tables. Ive never had a problem with this panda food wise but this just seems gross to me read more

Stopped here on way to Grand Canyon with the family. The meals were ok however the eating areas were filthy and despite us being there for over 45 mins were never cleaned in this time. A fellow patron asked them to clean USA soda spill and even then they just put a "slippery when wet" sign over the spill rather than mopping it up. I would not recommend this place unless they start to clean up their act read more

I odered the orange chicken with chow mein and while eating my lunch with my fiancee I bit into the chow mein and found a rock. When I called the restaurant and spoke with the manager she said "rice grows in the ground and rocks are in the ground" after which I called the corporate # and the lady explained they would cover my dentist visit and refund my money, but during our conversation admitted this doesn't happen as rarely as I thought. I won't be eating here again. read more

I have been craving Panda Express for a while. As we were driving through Kingman Arizona I saw the Panda Express sign, I was excited and we stopped for dinner. The place was clean, the service very indifferent and the food absolutely mediocre. However on the bright side it took care of my craving. It will be a long time before I eat at Panda Express again read more

If this is GOURMET, please don't let me ever eat just average Chinese fast food. Nasty is being generous since it would be impolite to swear. Rice was old and stck together like it had some type of glue in it. Way too much spice in the Kung Pow Chicken...couldn't eat it. Wasn't all that busy but the serving trays were mostly empty....can't give it a 0 or I would. read more

I eat here's lot....probably way too much! But it's a easy place to grab food before my night shift work. I always get a "plate" and it's plenty for 2 meals. I love the Honey Walnut Shrimp and Orange Chicken with chow mien. The tend to get you through the drive through really quickly too. read more