I don't often eat out, but decided to treat myself to Panda Express in Martinez, CA. The service was efficient, yet friendly. I had the Honey Walnut Prawns and the Teriyaki Chicken that was being carved up as I ordered. The food was excellent and I was gladdened to find that a portion of my payment was going to a worthwhile 501c3 charity (The Cat Chillin Zone) that evening. It is so nice to have a business that helps charities while at the same time providing fast food that is also delicious! I will eat there more often! read more

The two Asian ladies were too stingy and not very friendly. They measured and took some out what they put in the plate as if they own the place. Even my family and friends noticed how they scooped less and less of the food in your plate. It's disappointing. There used to be employees there who were generous. I will not come back to this place unless these two ladies are no longer working there. read more

Food was lousy. Chow mein flavorless, dry and undercooked. Broccoli beef tasted like leftovers and unpalatable. Panda needs to invest time in training the cooks. I don't fault the cook, but instead poor training and follow-up. read more

the martinez location here is a smaller one, with an amazing outdoor seating view and ambiance. i came in with a friend to eat something lite, and i usually go for my chow mein use the app for those rewards fr read more

Panda Express - Chinese Near Me - Martinez, California

Went for take out/early dinner. They must have given me chow mein from the previous day...dried out. Super small portions. Won't go back. read more

Let me start by saying I used to like them but yesterday I ordered few things and omg their food is made from plastic I been throwing up all night major diarrhea this is crazy you can't poison people this way. I will be in touch with state food controllers this is insane. Never never again. read more

Today I took a venture to Panda Express and I ordered fried rice with beef and broccoli ,orange chicken and a little bit of my moms chicken egg roll the egg roll had grounded chicken and pho noodles overall it was pretty good but the broccoli was a little hard for my liking and the egg roll texture wasn't for me. The employees were very respectful and made sure you had everything you needed the only disadvantage about this place was the restroom it was dirty and my baby sister refused to go to that restroom I also forgot to take the picture but the overall I enjoyed this experience I would recommend this to family and friends read more

Panda Express - What I ordered - Chinese Near Me - Martinez, California

Food is delicious. The service was great and the ambience. It's really cute inside compared to other locations. I am glad I stumbled upon this location because the one in Pinole does not offer potstickers in this one does. read more

Panda Express - Chinese Near Me - Martinez, California

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For Chinese fast food, there's no comparison for freshness and quality. If I were to just consider the fried rice and/or noodles I would give a 3 out of 5 compared to many sit down Chinese restaurants. But we enjoy every entree we've ever ordered and would give most a 5 out of 5. Great value meal! read more

Best to get "The Panda" FRESH. Clean store, not a long wait on a Monday. Lady was a little rude but they served up some delicious vegetables. Would like to go back maybe when they are more polite. read more

Came in interested to try the potstickers because I heard from a friend they were pretty good! The workers at the front were super nice! Greeted me when I came in and there was one person I think named Jace... (I have bad eyesight) who complimented my shirt which I appreciated a lot! The potstickers were really great and the potsticker sauce goes well with it! Overall friendly staff, nice ambience, a lot cleaner in my opinion than some stores and the potstickers were great! Really wish other locations near me had them! Delicious! read more

Panda Express - Potsticker sauce - Chinese Near Me - Martinez, California

Always fast and efficient, friendly staff and clean area inside. Food is always nice and hot, and it's busy enough to where they always get fresh stuff out. If they are out of something, usually it only takes 1-2 minutes where some locations could take 10. Great store! read more

Panda Express - Outside - Chinese Near Me - Martinez, California

This place is unbelievable I go in Sun 10/3 no customers at dinner time!!! Hmmmm The food was disgusting Burt coconut chicken or whatever that was the chaw menu had only cabbage nothing but cabbage the and 4 shrimp So not surprised at No customers at dinner time! read more

READ THIS REVIEW and STOP coming to this PANDA EXPRESS. Here is my take on this location Pros and Cons, plus some pics and the issues I and others have with this location. Before I begin, I like to express that, I am fan of Americanized Chinese Food, and before I start, in CAPs "THIS IS CHEAP AS HELL, THEY WILL NOT GIVE YOU WHOLE PORTIONS (pics), MANAGER DOESN'T CARE". Pros: 1. The food is the same as other Panda Express Cons: 1. This location is garbage, management is terrible, you need to come into the location to order your food because they will rip you off! If you order online and then pick it up to take home, you will be shocked at the tiny portions. In the location, you can watch them, they are all trained to give you half portions on online orders/door dash/grubhub! 2. The management will lie to you about the orders, they will not give you what you requested, then when you complain, they don't give a shit! 3. They will give old cooked food that has been sitting for a while. Whenever you crave Panda, don't go to this location. Lets show them the customers shouldn't be treated in this manner. We pay for our food, we should have the right amounts! To the owners of this location, I would advise you to reconsider your cheap practice, and treat customers right! I hope karma gets you all at that location, you start loosing profits and close down! Well my conclusion, DON'T GO To THIS LOCATION! read more

Panda Express - This location is CHEAP, they will rip you off. I thought I had two pieces of chicken, but the other piece was part of the other portion! - Chinese Near Me - Martinez, California

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Kristine doesn't follow the portion guidelines Cashier was helpful Store cleanness below average read more

Panda Express - Angus steak - Chinese Near Me - Martinez, California

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Just go ahead and leave out the orange chicken, I guess I didn't need it. Got it though DoorDash. Declined a refund. Finally after another round I got $5. Wow. read more

Their food is good. Store is clean. Service depends on who's working sometimes it's good sometimes its ok.

So far this is my favorite Panda Express location I have been too. Every time I go they keep it really clean in there and they follow covid procedures. The line can be long sometimes because it is a smaller location but wait doesn't seem to be bad unless you are really pressed for time. The food always taste fresh when I go. To me that's not normal for Panda Express usually it taste like it's been sitting for a while but so far every time I have gone to this location it has been amazing. They seem to do well on portions as well so you definitely feel like you get your money's worth. Couple that with the fact that it's already not expensive compared to most Chinese places I have had out here. If you are looking for a cheap bite to eat that will fill you up I recommend coming to this location and try it for yourself. read more

Panda Express - White rice/super greens, 2 orders of honey walnut shrimp, and one order of almond chicken. - Chinese Near Me - Martinez, California

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Balls/chunks of rock hard rice. Orange chicken also tastes/feels like out was left out for a week. Service and and ambiance were decent. read more

Panda Express - Stale rice - Chinese Near Me - Martinez, California

If we could give 0 stars we would ! Teresa was extremely disrespectful!!! My family and I went to grab a quick bite after work. Sergio welcomes us and was very friendly. He started on our order and and Teresa took over for Sergio and continued completing our order. From the moment Teresa walked up she was very rude. But since we were in a good mood we brushed it off. Once our food was packaged , Teresa asked us which drink did we want. I stated "I'd like the Apple Juice" and grabbed it. Teresa rudely replied "It's either Water or A fountain drink" , I replied Is it okay if we get the Apple juice , I don't mind the up charge. Teresa refused to give us the Apple Juice. I told her I always get this drink with my order and if she would add it to my order. Teresa began sucking her teeth and rolling her eyes. I expressed to Teresa that she has been rude from the moment she took over for Sergio. I stated to Teresa , "That's not good customer service , and we don't deserve your attitude" Teresa rolled her eyes and ignored me! I than took out my phone to write her name down to make a compliant once we left. Teresa then yelled, "DO NOT TAKE A PICTURE OF MY NAME TAG" I replied, "I am not taking a photo, I'm taking down your name because you have been extremely rude to us. I will be calling corporate. Because we always come here!" She then called for Sergio and refuse to bag our food. My finance then stepped in and politely asked Teresa to please bag our food so we can go home. Teresa then , rudely THREW our food into the bag and threw OUR FOOD AT US! Our food fell all over into the bag. I then took a photo of her. My fiancé and I got upset due to this disrespectful treatment and asked for a manager immediately! Sergio then stepped in and apologized for her behavior as she runs to the back somewhere. Sergio explained that he cannot give us a refund but offered a free item! He also stated that he would check the camera's and address this matter with Teresa . Honestly , Teresa should loose her job for this kind of behavior! This is extremely disrespectful and not acceptable! We did not expect this experience from Panda Express. All the other employees were very welcoming. We are not sure why Teresa behaved this way towards us. I will never come here again! read more

Where is the Teriyaki Chicken I requested??? I even started to dig underneath the overload of noodles.. which was not what I was expecting. I was greeted upon walking in, selected the 3 item plate, started my request off with: chow mein, Teriyaki Chicken, Honey Walnut Shrimp and my last request was this itty bitty portion (so cute?) Of orange chicken. I made sure to ask for teriyaki sauce on the side just encase either I would forget or the staff only put a tiny bit. I really like sauces ! Too bad I decided to open my food container while stuck in traffic going home and saw this (see image). I only stopped by this place, because I was craving the one item they forgot!!! What a huge bummer! So, I called back immediately and a girl answered without saying her name.. whivh is usually how they expect you to pick up the phone ex: "Hi, this is Debbie how may I help you?" Or "Thank you for calling panda express this is Maria what can I do for you?" I told her that my order was incorrect. She told me to keep my receipt and come back to get what was missing and would be placed in a small container. The sound of that sentence didn't make me feel better, happier, or encourage me to turn around. I have my receipt. Should I even bother complaining? After reading the reviews on Yelp it looks like this place is not available for good customer service. Except for Lu she was very pleasant. Other than that I'll just pretend I have amnesia and won't go back. Not worth the drama. Learned a valuable lesson and you SHOULD open your take out food before leaving. Pros: -fast service Cons: -food items are missing I haven't visited this location since the pandemic. read more

Panda Express - Chinese Near Me - Martinez, California

Pretty sure management tells the employees to "forget" certain items in order to save money... no joke. The last 5 times we've ordered from this location, they have "forgotten" our 3rd side item on multiple large plates. So essentially we get home, unpack all of our meals, only to realize that several items are missing, sauces are missing, etc.-- what is teriyaki chicken without the sauce?? Just plain old grilled chicken over white rice. Finally called to say this has happened more than a few times... what should I do?... and perhaps a refund is in order for tonight's "forgotten" items. The mgr on duty (a girl with an attitude named, Sumitra), demanded that we drive back with our receipt. Uumm, no thanks. Too far, too inconvenient, and I prefer not to have something done to our food. Fast food service really isn't THAT hard... read the order, fill the plates with food, make sure all items are accounted for, bag the items. Apparently that's too many steps? Yikes. I understand mistakes happen, but EVERY TIME?? Statistically, it would be an anomaly. Hence, my conclusion that perhaps it's a concerted effort to save on costs. Could be wrong though. read more

An hour before they closed and they're out of noodles but won't make anymore...but why?

This is the first time I am in this location. The server Ruth she is so so nice. And the food is so good. I try so many different locations. This is the best . Even it is a little far for me still will go . Thanks for your happy and good service Ruth. You make this place rock. See you again soon. read more

Good food service and love the and vibe is exquisite!!! Would definitely recommend this being a great panda spot off the highway

Ordered chow mein with broccoli beef x2 and bottle of coke and paid $11.47. There was barely enough beef in it. I did not come to eat noodles and broccoli... where is the beef? If you call it Broccoli Beef I am expecting to get 50% broccoli and 50% beef... Mine was about 15% Beef... Why don't you change it and call it "Broccoli and some beef..." or "Broccoli and you get whatever amount of beef our scooper feels like giving you that day?" I recommend people to skip this place and go to a taqueria where they dont skimp on meat! read more

Panda Express - Chinese Near Me - Martinez, California

I am in absolute shock. I ordered broccoli beef and stringbean chicken with chowmein side. There was no broccoli beef, and the chowmein tasted like dirty cooking oil, not to mention the stringbean chicken had 2 mushy old pieces of chicken, and the stringbeans looked and tasted disgusting. I have eaten at many Panda Expresses, and I have never experienced this slop. This food looks and tastes like it came out of a garbage bin. Whoever is in charge of this franchise should close them down. read more

Panda Express - My order - Chinese Near Me - Martinez, California

Negative stars they always undercook their brown rice , when you tell them they don't do anything about it smh.

Family meal is total rip-off! Bought the family meal, thinking it looked like the pictures of full boxes of entrees. Each entree was only three quarters full. Paid extra for the shrimp only to be told you get ONLY 21 pieces of shrimp. You shouldn't charge extra for it! I even had to tell them there wasn't any sauce on the orange chicken. The manager was not friendly at all. So disappointed with Panda Express. read more

Better get there early or you won't get anything. They don't close for an hour but are out of a bunch of items and refuse to make them. This has happened to me for the last time. I've never seen a Panda that wouldn't make the food you requested. And with an hour until closing, that is ridiculous. Screw every Panda because this location is so bad. I will never eat at Panda again. read more

Crappy quality, cold and dry. Plus they didn't give any dipping sauce for the egg rolls

Went to panda express today and informed the staff that the fried rice was not cooked all the way (it was still raw). Not only did they not change it out, they laughed about it and continued serving it to other customers. I would not recommend eating here ever. read more

what can I say I really like Panda Express in this location is pretty darn busy the line moves fast and the food is almost always fresh and you can even ask for a fresh batch and they have no problem with that. I have eaten here way too many times to count they even knew my order at one point. read more

Went to pick up a large catering order, waited at least 10 minutes before someone can help me. Cashier and other employee completely ignoring my presence. I finally get a rude "can I help you"... Yes actually you can .. picking up a $300+ order and it's the last time I do that. Here's the kicker, even after confirming the catering order over the phone twice... They hadn't even started cooking it when it was pickup time!! I had to wait another 20 minutes for them to manicly cook, while avoiding all blame. Meanwhile, I had 20 guests waiting for their food at our event. I didn't get a single sorry or apologies. Update: I was contacted by the managers and I have to say I'm pleased with the way they handled it. I'm glad to see at least the managers are on top of it. read more

Apparently they close at 9pm and they do not take any phone orders ever. Im thankful the woman picked up the phone instead of ignoring me tho. read more

Fast and fresh..even during lunch time. Parking can be a pain but the peeps who work the line are quick and friendly. read more

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Busy time (dinner time) and two of their slow cookers are on duty. Waiting for my food and it's been over 25 mins‍. No good!!! Wish the cooks were a little more faster or more cooks on duty during busier times read more

Both of us got diarrhea and the customer service was terrible today. The staff was not friendly and even reluctant to give requested chili sauce and a refill on 1 of our fountain drinks. read more

Martinez Panda Express has always been a great place for quick Chinese food during my hour lunch break. The ambiance is modern and the lines are typically long during lunch or dinner. They have 2 TVs set up and you can also do e outside of the tables are filled inside. read more

Panda Express - Angus steak and honey walnut prawns. $1.25 extra. - Chinese Near Me - Martinez, California

My husband and I do like Panda Express. We used to go to the one on Concord avenue but half the time they didn't have the food or our favorites potstickers. So we decided to start going to the one in Martinez and now they no longer have pot stickers. If you're a Chinese restaurant one of the things you need to have on your menu is potstickers so I guess I'm not going to go to Panda Express anymore that's sad. You need to get your pot stickers back people. It's one of your hot selling items read more