Was craving some honey walnut shrimp and chowmein so decided to drop by Panda for dinner. Ended up getting the family meal since we had gift cards to spend. Ordered chow mein, fried rice, honey walnut, orange chicken, and string beans with chicken. Each dish hit the spot. Rice could use a little more seasoning but everything else was great! Staff were friendly and quick! read more

I am totally disgusted! The broccoli was pretty hard which made me look down at my food and I seen a worm on the broccoli! read more

Panda Express - Chinese Near Me - Mountain View, California

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Ordered on the app. Waited for 30 minutes. They were busy I get it, but to wait 30 minutes for food AFTER it was supposed to be ready. It was literally just white rice and orange chicken. The staff is nice, but the manager really needs to figure out how to function on a Friday night. read more

They only put small amounts of food. Dont order here. If you want your moneys worth, go somewhere else.

The slowest employees dishing up the smallest portions I've ever seen at a Panda Express. It's actually worth it to go across town (will be way faster and you'll get a better value dinner). read more

Stopped by for a quick bite. Server Jordan has exceptional customer service. The location is clean and everyone is organized and working hard. I enjoyed my food. Cashier was patients. I also saved 20% downloading the app! Thanks Jordan read more

Panda Express - Orange chicken bow - Chinese Near Me - Mountain View, California

I was in the area and needed a quick refuel and made a stop here. Good dependable food as always and it sure beats a burger except In N Out, of course. Only nit was the slow moving and slightly grumpy employees. read more

Panda Express - Chinese Near Me - Mountain View, California

Well, for the price you can't really complain. It's pretty good .ordered the broccoli beef and the walnut shrimp -when they rang up my bill. It seemed high and then they said there was a surcharge for the shrimp which wasn't clear not that much only $1.50 but still.. the broccoli beef was good although they were a little cheap on the beef. I can see where they're trying to cut corners and give you more broccoli but it was tasty and the chow mein that came with It was good. Definitely a busy place on a Friday night. read more

Went in today and new manager put a very small portion of food on my plate $15 worth of nothing and most disappointing part is the Rangoons were super soggy :( read more

Truly I'm so confused why this restaurant chain's location is rated so low, because I honestly really enjoyed my experience at this restaurant!! First of all, the staff at this establishment was very efficient and helpful in terms of getting people their food fast and easily, plus they handled their exchanges with customers quite cordially and professionally. Also, the food in general at Panda Express is so delicious, I know it is Americanized Chinese food, but truly it's so yummy! The honey seasoned chicken has my entire heart! And, just in general this restaurant had many versatile food options, even vegetarian dishes! And lastly, the layout of this establishment is easily accessible to sit into and has many different seating arrangements inside and outside. Overall, if you get the chance, please check out Panda Express (: read more

Chow mien was not cooked properly. Overall the food doesn't taste natural. It it not the quantity they serve it is the quality that is poor and unpleasant. read more

Worst Panda ever! First and last time ordering from this location. I can't believe how small the portions were! I DoorDashed the food so wasn't able to see it until I received it. read more

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Although it's rare that I come to this location, it's impossible to not notice that Ashley is the highest quality employee that my friends and I have been helped by. Having worked in the restaurant business for years, this is the kind of person any team needs based on her work ethic, attitude, and knowledge of promotions which ultimately work to guests favor and keep them coming back. read more

Positive online ordering interaction at this Panda Express location. I was picking up food for my mom and dad who are stuck at home with the big "C." I went up to the place near the cash register for online pickup and was helped within 30 seconds of standing there even though there was a pretty big line. All utensils and sauces were in my order. I dropped off the food at my parent's door with my mask and ran away. read more

I bough some take out to eat in my car. I-have the kung Pao .chicken,mushroom chicken half & half rice,chow mein . I started to eat i smell the rice and taste it and the rice is stale. So I went back to have it exchange i told them I would like to have the same but the fried rice. What she did she just give me a separate chow mein and did not give me a new plate. That's not a good service. So I just throw away my food and eat some where else. What they should do is give me a new sets. I don't wanna eat something that is stale. Don't wanna have stomach ache or food poison. I always eat to panda but this location is not good. I wouldn't recommend this place. Please do a better service. Thank you. read more

Panda Express - Chinese Near Me - Mountain View, California

Amazing experience with customer service , I forgot to order one plate for my friend and the line was too long to wait for a new one . Then cashier guy named Axi went on to pick a new plate for me and checked me out instantly. read more

Came here to try the Beyond Meat Orange "Chicken" and it was worth it! This is one of the few locations where this is being offered. The outside was crispy and held the sauce well, and the texture inside was great too. It's obviously not real chicken, but it's close enough to the texture of some hypothetical type of meat, which is pretty good in my book. Thank you Panda Express for offering such an innovative product!! Besides that, the rest of the Panda experience is very average. The ladies here could be a bit friendlier. I felt like the fried noodles and fried rice were very average and kind of dry. The eggplant tofu was just alright. But the Beyond orange chicken is worth another trip back! read more

Panda Express - Chinese Near Me - Mountain View, California

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Panda Express is fast food...it already says it in it's name. I have frequently gone to this location for lunch with my coworkers. This place gets pretty busy at lunch and even when they first open sometimes there is already people waiting to get in. My go to lunch pick with the bowl with chow mein and honey walnut shrimp. When I went this past Thursday, they packed in the chow mein, but didn't put much of the shrimp and walnuts. I love walnuts so I was disappointed. There was a line when we got there, but the line went by fairly quickly. The location is clean. There were customers who were eating inside the restaurant if you choose to dine in. I was very exciting to eat my lunch! The honey walnut shrimp was tasty as always. The chow mein tasted like it was burnt. I didn't finish it. It's fast food, so it can be a hit or miss. This time, it was a miss, but most likely I will be back at some point. read more

Updating review because I was contacted and given compensation for the issue I had originally explained. Panda Express is Panda Express... It's fast food. I occasionally crave it. I DO have a more positive impression of Panda Express because they took the time and effort to reach out to me and try to fix the issue, which I will say has not happened to me since, though I've only return 3 more times in person after the bad experience because I usually have just ordered delivery and the pandemic happened. :,) For a Panda Express branch, I would give it 4*. To rate it on the same scale as other food places, it would be a 3*. This is a reliable place to go to get what you expect to get. :P But thank you for reaching out to mend the trust. I very much appreciated it. read more

The food is delicious but the customer service is not efficient. The lady at the counter should serve one customer at a time instead of running back and forth for two different customers. read more

Panda Express - Honey Sesame Chicken Breast with half chow mein and fried rice - Chinese Near Me - Mountain View, California

Been meaning to try Panda's Beyond Orange chicken and it did not disappoint--can't go wrong with fried food tossed in a sweet glaze. So glad that this location is one of the few that offers it. The guy who helped us was friendly and gave a good ratio of protein to rice. Sadly, the Beyond option was an additional $1+ but still worth a try. read more

Panda Express - vegan beyond orange chicken + egg fried rice - Chinese Near Me - Mountain View, California

Driving home I was like why does my food just smell like cabbage? Well that's because their chow mein is literally more cabbage than noodles....what a joke. Total waste of money. I won't be back. read more

Panda Express - Chinese Near Me - Mountain View, California

The food is really good, I order fried rice with teriyaki chicken was really juicy, I also order shrimp was delicious

I eat here at least twice a week. It isn't fancy or really large portions or anything but I like the kung pao, the orange chicken, the fire steak are all good. My only issue is the lines get long sometimes because they get very slow serving. I usually like to take out just because the crowds. All in all a decent fast food option read more

Food servers should be wearing gloves. Disgusting when their bare fingers touch your bare food. Even McDonald's uses gloves. Won't be coming back to Panda again read more

I was hoping "bad service" wasn't a thing and that they've improved after reading their reviews, but boy was I wrong. Came in tonight, 2/12/24 at 8:28pm, one girl servicing a guest while the other two on their phones ‍ The two cooks looked at me. No one greeted. Even the cooks looked confused as to why there wasn't anyone helping at the front. No line either. 7 minutes later, one of the cooks took initiative to help me serve my order. Interesting vibe in this location on El Monte. Had some food caked on and dried out on to the holding woks on the food line. Chow Mein was dry. Orange chicken was over cooked and hard to chew, probably because it was in the warmer for quite some time, next to the beef dish that was burnt onto the holding wok. Definitely not eating from here again. read more

I had a really uncomfortable interaction today at this panda. For context, I don't eat chicken. I ordered my plate, and the server took out a pre-assembled plate with the same side, but the two mains were chicken. She began to dump out the chicken dishes back in the serving bowls, and went to grab the main I had asked for. When I told her I don't eat chicken and requested a new plate she gave me a really dirty look and told me "it's the same". I asked a second time, and finally was given a new plate. I thought it was very unprofessional that they tried to serve me someone else's plate (unclear if an online order wasn't picked up, or if they had messed up someone else's plate), and that they would put food back in the serving bowl. Additionally, the woman helping me was incredibly rude, and made me feel like I was the one in the wrong. read more

I agree with many other reviewers. Very small portions, unlike all the other Panda's I've eaten at. I asked for more, and the two ladies serving the food on Jan. 26 @2PM showed me some serious attitude. On top of that they didn't understand English. I had to point to everything. The teriyaki chicken and chow mein were horrible. The lady wouldn't give me chow mein from the fresh batch they just made, instead she ignored my request and kept giving us the stale noodles from the old pot. Barely any meat in my side of chicken, just a bunch of pieces of burnt skin (see photo). The other lady who rang me up wouldn't give me extra soy and chili sauce. Just a very stingy and shitty staff, wonder who owns the establishment? How does this place hold on to their franchise? I should have ordered at my usual spot, Chef Chu's! read more

Panda Express - a piece of meat on a fork - Chinese Near Me - Mountain View, California

Worst food poisoning ever! I ordered late (8:30 pm or so) from here via grubhub, and the food arrived cold and with a lot of condensation inside (this was not the drivers fault, it was 10 minutes from pickup to delivery). But that is fine compared to what the food did to be. This Panda Express gave me the absolute worst food poisoning I have ever had. Vomiting for eight straight hours, dehydration, diarrhea - the whole works. I will never go here ever again. read more

This panda express branch really has a bad reputation the serving are almost half compare to other branches specially when the asian manager is scooping dont get me wrong im also asian but this happen to me multiple times. She's ruining the business franchise. Image attached how small are the serving is. read more

Panda Express - Small portion of everything. I did not took out any before taking the photo. This is ridiculous - Chinese Near Me - Mountain View, California

The serving sizes here are so small it's insulting. 3 one inch strips of beef with 12 pieces of broccoli isn't broccoli beef. The helpings just get smaller and smaller. The rice is clumpy and unappetizing. The people are nice enough, but it's really not worth going here as the quality just isn't there. This shopping center has a few places to eat but should mostly be avoided as they all have the same vibe. read more

The food is quick and tasty, the portions are kind of small, the food is fresh. The place is a little dirty, most likely from all of the foot traffic in and out of store. Good deal. Love the food! Easy to get to! read more

Chase is an ass because he made my plate so small as if it was made for a 5 year old . He put like 3 small shrimps in there with two steaks and th rest water then th noodles less than one scoop idk why some of these workers act like they are having a food shortage and provide it with their own money read more

We order food from time to time, we like it, thank you! Chili sauce really works, be careful, have a good mood everyone!

Never coming here again! My food tasted burnt and the food portions were super small and the guy helping us had a not so nice vibe. If there were a zero star option I would've chosen it. read more

Rude staff and bad customer service. The cashier forgot to give the cup for my drink and when i ask for it she gives a upset look. Instead of apologizing she gives a bad attitude. Its better to buy food from other place. This place is below average chinese food and its not even worth it for its expensive items. Ambiance is rush not even enough chairs and table. I think the management need to provide proper conduct and training for their staff. But again attitude is something that the person posses and not obtain. But either way not a good place to spend your money for a meal. Not worth it! read more

Family member did not receive good service or customer friendly explanation of new survey feature as stated on the receipt for free small a La Carte Entree with 2 entree plate despite taking survey in restaurant. Wasn't even given the courtesy of the manager's name to ask for Further information or if it was her, she did not identify herself. If you can't own up to being in charge then you shouldn't be. read more

It's really amazing to see that more and more companies are incorporating plant-based options on the menu! We drove to a specific participating location of @officialpandaexpress in Mountain View as they just started rolling out these Beyond Orange Chick'n in the Bay Area! The nuggets were decently seasoned and has a nice touch of crispiness to them. We ordered ours with a side of greens and had them with quinoa made at home for some extra protein in our grains. Would love to see these become available across more locations! read more

Panda Express - Chinese Near Me - Mountain View, California

Everything tasted off. I know this is Panda Express and we don't expect the best but really. The fire chicken had whatsoever. The beef was overcooked in soggy. I know everything is sweet but it tasted like everything was overly sweetened. Couldn't even finish it. Part of the servers are decent but there's always one with a disgusting attitude who lacks comprehension skills. Avoid this location if you can. My boyfriend and I actually decided we won't ever have Panda Express again. I mean we don't have Extremely high standards but this was one hot mess too many. read more

So my husband and I used to come here all the time when we lived in Mountain View but since moving to San Jose, obviously we have not frequented this location. We do however come back to Mountain View often to visit family and such so one day when we were done with some errands in this area we decided to get some lunch. Panda sounded good so we came here and of course we ran into the lunch crowd. I personally think it's very odd how this location is structured, when you first walk in immediately to the left is where the line forms so every time they have a crowd of people you basically have to walk through a line of people in order to get to the end of it. It seems like it would've made more sense to make the start of the line at the back of the location that way you can just walk in and get in line and then as you're done you could just walk towards the entrance of the location. A minor thing I think but it is kind of annoying because when you first walk in there's sometimes just this huge crowd of people. The food itself is roughly the same as any other location, I don't think it's stellar but for some reason it just sounds really good every now and then. I think the portion sizes has gone down over the years, or maybe it's just this location I'm not sure. But I seem to recall a time when they would actually heap your food into the to go boxes and now it's like they barely make it level which kind of sucks because I'm still there paying the same price as before. The location itself, as I said before is structured a little oddly in my opinion, but everything else is nice. It's clean when you walk in, they provide silverware and napkins but again because of the weird structuring sometimes you have to get through a long line in order to get to the silverware. They do have the assortment of drinks at the counter so you can just grab whatever you want and go, and it looks like they have ample seating if your plan is to stay there and eat. read more