Mindy has a bad attitude and is rude to customers. I went for a pick up order and got there about 15 mins early. She handed me my order and said next time don't come until your pick up time, I said well you could have told me to wait. Super unprofessional. Unfortunately see this a lot with the younger ones. read more

Longtime fan of Panda, first stop at this location. Okay, yes, parking here sucks. I got here about 6PM and the lot was full, but there was plenty of parking behind the vacant store next door. There was also street parking by the Ford dealership, so I'm not one to complain about having to walk an extra 50 feet. Food was fresh, hot and plentiful in the trays. Nobody offered a sample, which was a bummer, but not a huge deal since I'm intimately aware of Panda's menu. They did give us two fortune cookies even though wife and I were just splitting one plate. Place was clean, service was prompt and friendly, after reading the other reviews, I must have lucked out because I thought this was a fine Panda. read more

Portion size is so incredibly small and when I said something I was told that because I asked for no onions it was going to look much smaller on my one entrée for the bowl. I do not recommend coming to this panda read more

So after waiting 30 minutes in line with only a few people in front of me. And looking for a parking spot in a lot that can only park 20 cars, I get served food that isn't even worthy of being called food. It tastes old and stale. I couldn't even finish my meal before I threw it away, I want my money back panda. I'm going to upload a picture of the teriyaki chicken they gave me, I wonder if you would wanna go there after seeing it. I do not recommend going here even if it was free. read more

Panda Express - The nasty chicken they serve here - Chinese Near Me - Sacramento, California

I made an online order after work once the rush hour died down. Order was 20 minutes late, but I was in no rush so I waited inside. My order was called I grabbed my food and began walking out, but was called to come back to recheck my bag. They gave me family entree instead of the 3 entree plate I ordered. I told them it's still all the items I ordered and it's fine; however they tell me "this isn't what you ordered, we have to throw this away!" I chuckle and say it's fine.. This was not a joke I came to realize. I waited for an additional 10 minutes while they prepped my food with less pieces of chicken in it. I appreciate them for looking out for my health so I wouldn't over eat or share with my family. However, this experience did not give additional points to the human species. Tossing food, just to give me less. This was simply a sad experience I was not expecting today.. The three entre plate I did receive definitely has less than I originally expected, but that's ok read more

Today on 4701 Madison Ave service was terrible it was at 3:00 pm cashier she was very rude and unprofessional. I think should better for business to fire her. Unfortunately, I don't remember her name. But, she has mustache. read more

I like the food. Tofu taste like tofu. It's not fine dining... You get the food fast and it's not busy ~3:30pm (my lunch). read more

Panda Express - Orange chicken, eggplant tofu, Bejing beef - Chinese Near Me - Sacramento, California

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The food was either hard like the orange chicken. And it was cold. The at the roles were overcooked, we will not go there again

Extremely slow service but possibly due to short staff. Akter greeted me with a kind face made and warm welcome which seemed to make the inconvenience of the long wait time disappear. Food was good. The orange chicken was just right read more

Super super super slow. I shouldn't have to stand in line for ten minutes when I have already paid and placed an order way ahead of time. Get it together panda smh. read more

Not "gourmet Chinese food" as they advertise, shocking food, Broccoli Beef is 90% Broccoli stems I could not chew with barely a few small pieces of beef, no respectable Chinese restaurant would serve these huge stem pieces. Their Chow Mein is loaded with cabbage to fool customers into thinking they are getting a big serving when in fact it looks and tastes like cabbage with broccoli flavor. They are clearly deceiving customers with these dirty tricks. Find a real Chinese restaurant that knows what actual Chinese food is. read more

Panda Express - Cabbage with Chow Mein ripoff. - Chinese Near Me - Sacramento, California

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Ordered a bowl of chicken teriyaki yesterday, it didn't completely taste right but I continued eating because I had to get back to work quickly and it was the only meal I had all day. Fast forward 4 hours later I started having intense stomach pain. Long story short my head was in the toilet all night and after 6 hours of non stop vomiting I had to be driven to the ER because I could not keep any fluids down. I'm not sure if the chicken was left out too long or what had happened but never again will I eat here. If I could give less than 1 star I would! Hoping no one else had to experience what I had to read more

Normally my family enjoys Panda Express but today when we went to the Madison location the fried rice was undercooked. It was a little crunchy and not good at all. None of us ate the rice. read more

I absolutely love panda express, and this location is amazing. Large portions, fresh food, and very friendly staff.

It was 9:30 pm and they say they close at 10:00. They locked the doors and wouldn't let me in. It's rather disappointing.

We came for lunch today because our food served at the hotel conference was so healthy and didn't appeal so much to our appetite. We ordered Steak and Shrimp bowl. Halfway through our meal my bestie commented, "It's mean that the server just gave me one shrimp for $8.00." Since the conference is about advocacy, I went up to the server and said my friend isn't happy for just getting 1 shrimp in her bowl for the amount she paid. The lady politely apologized and gave us a small box just to make her customer happy. I think that's wonderful customer service! read more

Panda Express - Chinese Near Me - Sacramento, California

The reason for one star is not about the food is about the service personal (not all) just Bee and Miranda they are very RUDE other personal are nice . The portions are too small if you try to say something o-o Not Recomend read more

So I was contacted by panda and they offered me a free meal in regards of my last terrible visit. And low and behold they offered me the same two entrees that was offered that I didn't want on my last visits. I admit I was excited when they contacted me to try and get my business back. But than they send me this. Limited optioned cards for the same crap I didn't want when I came in late and that's all they had to offer. I'll never be back and next time you should send a card that is for a free meal. Not what you want to give me. So long panda read more

This Panda Express has HORRIBLE customer service! I have never been told I couldn't get a refund for something they made a mistake on. I spoke to the "assistant manager Minney". She first said that I had two options which were she could remake the food or I could bring it back tomorrow to get a new one made when her manager was there. However, an hour later after I told her I had to leave because my daughter needed a bottle she said oh I actually can't remake your food because you left. How in the world does that even make sense? If it is an employees fault that your order is incorrect they would have to remake it even if I left or not. However, she said well I can't do anything about it. I made sure I took it to corrupt. There is no way Amy the manager is actually running a good place if that is how you have the assistant manager treating customers. read more

Usually Panda Express is very fast and has food items stocked, this location is quite the opposite. 4 times here and all 4 times I've waited 10-20 mins because food wasn't available. Wasn't even busy on 2/4 occasions. Brought that up to the managers attention (Amy), she was in a bad mood and very unprofessional. Felt like I was the guilty one for being in there. She kept asking me what's the issue? Today's 15 minute wait time for chicken egg rolls was the issue. I also brought up that last time I had an order with items missing, she just told me that her team members don't forget things because she is always on them. I agree that they do a nice job, but sometimes things are missed with long wait times. read more

I love Panda Express and their service. I was surprised to see so many bad reviews! The food is really good, It matches the price. I guess people expect too much... I was there at least 3 times and the staff was very nice. We always get the bigger plate and enjoy it a lot! read more

I have been eating here so many time and always ordered Chicken teriyaki........but they never give me the teriyaki sauce?? Why so many many time so disappointed ...im not use to reviews this time i need to because i love Panda Express nearly my house as well. Please do not forget the teriyaki sauce that's the hart of teriyaki chicken!!! read more

Good place to pick-up a qick meal. Service is substandard a lot of the time. Certainly room for improvement. I think the prices are good and business model seems successful. read more

An hour before closing and there are no options of food. Everything is gone and they only start it after a line of people walk in to order, and then everybody is waiting. Good service, but the food is bad too. Majority of the entrees are bitter as a result of old cooking oil. And this isn't the first time. We come every week and it's the same thing. read more

I don't even wanna give these people 1 Star. Very rude. Very unprofessional. Maybe they should think about getting a job in a warehouse then they wouldn't have to deal with people because I don't know who taught them people skills but they have none. It's giving very much I hate my life and like to make it hard on others. I ordered through door dash and they had no drink options so I was going to call and have them charge me a drink separately. They don't answer the phone. Thankfully my door dash driver went out of his way to BUY ME A DRINK OUT OF HIS OWN POCKET because when he asked the restaurant to charge a drink to my card they told him I have to order one through the app in which there weren't any drink options. So if it were up to them I'd be eating my food with no drink. Oh and my noodles and rice are both burnt. I probably shouldn't have ordered from the one on Date but that's where I was at the time and no other locations popped up. 0/5 definitely would not recommend. read more

I have been going to this panda for years, we order our party food here very often, this place has not dissolved us, food always tasted great, and our party trays are full, not half way full... always on time and staff is very nice and welcoming. Defiantly the panda you wanna go to. read more

I was contacted and sent a $10 gift certificate to give this place another try. They actually gave me a fortune cookie this time, but it didn't have a fortune in it lol maybe im just not lucky but the service was great and quick even though it was busy. I have been back a few times and left satisfied. read more

Very rude. We waited for awhile and they all ignored us. So, expect rudeness when you go to this place. These are the saddest unhappy people that work at this Panda Express. read more

It's a chain.....what do you expect? Guess I shouldn't say that because some fast food chains are good. Me personally, this Panda is not for me. The food is just not that great. The service is horrible, the restaurant is clean though, and the parking is a nightmare. If you don't get here as they are opening, you can just forget it because you wont find a space. When I visit here it is at the request of my staff for lunch. There are so many Chinese options in this area which provide better food and the cost is way better. Try Rich's Chinese Express on Hillsdale. If you have to go to Panda, try the Panda on Madison and Watt. Parking is better, service is friendly, and the food is better. It's not dried out and it has flavor. What a difference going about a mile and half makes. read more

like many others this location sucks, parking is bad. long line at counter and 1 cook, 1 counter person and 3 plus mgr standing looking at computer this happens every time i stop here. just drive farther down the hy to roseville its much better and faster panda needs to send a supervisor out to this one . update 2/13/2018 again 2 employees 1 cooking 1 serving, the food was cool not even warm counter was slim pickings and this was 5pm wile filling my order the lady stopped 3 time to fill family/friends orders. i finaly get mine and pay and im shorted $1.45 she said sorry im out of change....get home and no sauce i asked for on the side and only 1 veg roll for side order...panda please close this place. read more

Poor management. It's only one star because the food is ok. There are 6 workers and only 2 working with the customers. It took me 30 minutes to get my food. Workers were marking stuff on packages. Last time I waited 10 minutes in line and there was only one customer in front of me. Poor management and it takes forever to get food! read more

This is the best tasting panda express I've ever been to! The food was fresh and piled high! I got a sample of the pork and they actually gave me the biggest piece that was in there! That has never happened before in other pandas!!! That they gave me an amazing amount of food for the money! It was super clean and everyone was so friendly! read more

I love Panda Express. This store has me singing a different tune though. The food is always great no matter where I go, you just have to HAVE the food first! I stopped in at 9pm for a late dinner, and they had TWO entrees left. They had one more hour to go till they closed, they could have at least had some more options. I will never be coming to this location again. Who ever is in charge needs to get with the program. Awful experience. read more

The biggest beef I have with this location is the parking. There are about 20 spaces for three different businesses, including a Starbucks. The lunchtime crowd on a Sunday seemed intimidating, but the food was fresh and the employees were friendly to my family and me. Whatever problems the previous reviewers experienced seemed to have been addressed. read more

Food was fresh, hot and delicious. And the service was awsome! Great hospitality thanks to Wendy and Mindy!

Some pandas are better than others. This was an excellent one. Open late on Saturday night last night. They cooked up a fresh batch of shitake kale chicken which was hot and delicious. The wait was not long at all. Several customers came in after ordering things that they cooked up in the spot. Food was good service good and also the convenience as we were buying a vehicle near by. I have eaten there once before for lunch and it was good panda fare. Healthier and fresh at ten thirty at night. Good experience. read more

All I can say is WOOOOOOOOWWWW.....hella slow staff, they were out of EVERYTHING, was told it would be 10 min for an item, 20 min later STILL no food....this place needs to figure out a new system..... read more

Had a great experience! Excellent customer service and food was hot/fresh!! Thank you panda I'll be back :) read more

I enjoy the food from here all the time being my work is just down the street. I love the food but the last couple times I got drinks I would get mostly carbonated water with very little syrup. Its a gross taste. I would recommend checking your dispenser and see if there's anything wrong with it. Or if you are holding out on syrup please don't cause that just drives away business read more

Not all Panda's are created equal! I would suggest finding a different location, and dining there if you are really craving Panda Express. This location is very slow, I have waited in lines at this location for, no kidding, 15 minutes - and the lines are not that long. They leave their food sitting, and often keep serving food that is well past it's prime. Don't get me wrong, I love me some orange chicken, but I'd really prefer if it wasn't equivalent to the hardness of a hockey puck by the time it gets to my plate. read more