I tried to use a fundraiser code for my nephews sports team and the manager said she put the fundraiser in without even asking us for our code or scanning the QR code. After confronting her she yelled at me and told me I didn't know what I was talking about. After checking with the schools sports team the fundraiser was indeed never put in. They also got my order wrong and refused to change it read more

After reading reviews I decided to try the drive through. I was not disappointed. The person who took my order was friendly and got the order right. The young man at the window was super friendly, too. I ordered the cub meal for my 87 year old mom because she doesn't eat a lot. I ordered the mushroom chicken, kung pao chicken and super greens instead of rice. I would have given them five stars, but the spring rolls I ordered my mom were a bit too crispy. Maybe a minute less and they would have been perfect. Dinner was under $22 and I didn't have to cook or do dishes. Win/win. I'll definitely go back. read more

Panda Express - Fast Food Near Me - Stafford, Virginia

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I never leave reviews, but this interaction genuinely upset me. So on a Saturday I came by and got a large order to go with friends. I get home, I'm missing my meal and I call to ask for a refund or get the food the following day because it wasn't in my order. They say yes. I come in the following day, the shift lead claims she was the one who took the call and it was about price not missing food and that she will not give me the missing food nor refund me. She was not who I spoke to. She proceeds to argue with me and tells me the manager will have to review the video tapes and get back to me. A week later and no one reaches out. So I call again angrier than before because a week is more than enough time to do something. And all the same shift manager does is tell me to come in and pick up the food. I fail to see why it took a week for this resolution and me having to get upset for the staff to feel compelled to assist me as the customer when they messed up the order and charged me for food I never received and then argued with me when I was trying to politely get it corrected. This is why customer behavior becomes aggressive because I was basically called a liar and then no one cared to offer a resolution until I was mean. I will never go to Panda Express again. read more

I will say there is a drastic difference in food quality from morning shift and night shift. The night shift is in my opinion 10/10 it's so good but morning is literally terrible. I wish that the quality wasn't split like this or the rating would probably be better over all. But come to eat during night shift read more

My wife and I were traveling from Florida to New York and stayed overnight at a Home2 Suites by Hilton in Stafford VA. A very cute motel, very new and clean, comfortable room and a nice free breakfast. We were exhausted and decided to order food for delivery through Uber Eats. I was sick of burgers and junk food so decided on Panda Express hoping for some real, nutritious and delicious food. The food was delivered pretty quickly but that's the only good thing I can say. Probably the worst Chinese food I've ever had. We ordered Teriyaki Chicken, Chow Mein, Fried Rice and Broccoli. The Teriyaki Chicken was strange. It was probably close to a pound and a half of hacked up chunks of dark meat chicken. No breast meat whatsoever. Also, no taste. Where was the teriyaki? The Chow Mein was actually Lo Mein. It was probably the only edible thing we received. Not much taste, a fairly small portion, but at least edible. The fried rice was pretty much steamed white rice that maybe spent 15 secs. in a wok. A few pieces of carrot. Horrible. I occasionally make fried rice at home when I have leftover rice. Mine is a gourmet feast compared to what we were sent. The broccoli was barely cooked and practically raw. Oh yeah, we ordered egg rolls and spring rolls. Tasteless, greasy and barely anything in the wrapper. Just a horrible experience. I don't know if all Panda Express restaurants are this bad, but I regret wasting my money. Should have ordered a Big Mac. read more

I ordered kung pao chicken and the blackened chicken, but got about 5 little pieces of chicken between both entrees while the rest of just vegetables. read more

Went inside to order for takeout. I immediately saw the cook checking on just a few of the entrees to see if they were low. Then I order and the entree I wanted needed to be replenished so I agreed to wait. That entree was not one of the ones he'd previously checked. So, I waited - a long time. Got my food and the black pepper chicken was just ok. I've had much much better at other Panda restaurants, it was somewhat bland compared to what I'm used to, plus the second entree, chicken with beans really had no flavor at all. Also, initially the worker put my chow mein noodles in the container and because one of my entrees needed to be cooked he sat my to go container to the side waiting on my entrees to be added, so they were cold by the time he added the entrees. All in all not a very good meal, even if I did have a coupon. read more

After they opened I used to come here often and end good food and decent service, but we went yesterday and the young girl working behind the counter was just plain absent minded and not friendly. The food was OK, but her portions were small and the proteins were low in each food, with more "fillers" like veggies. The place was clean, but I think I'm done with coming here for a while, hoping they fix their service issues. read more

I took my grand blessings out for a late lunch. The customer service was great! Everyone was very patient and cordial with the children! Very much appreciated! read more

The picture of the teriyaki chicken looked great but in reality it was disgusting! Nothing like the picture at all. Yuk.

We were traveling and stopped for the night in Stafford. We were looking for a place to eat and saw the Panda Express. We decided to grab food to go. Everything was so fresh. And the staff was all so friendly. read more

I was hesitant to go to this location due to low star rating, but it was the only Panda Express around here so I gave it a shot. Unlike the reviews, they were all friendly and the food was on the point! read more

The service at the drive-thru was rude and then didn't get the order right. "Would you like sauce on top", "Yes". Then receive no sauce on top or packets. Additionally the double chicken teriyaki is a single serving. I recommend physically going in to ensure they get your order right. read more

The broccoli was old and hard as well as the team members was the window he was rude and had an attitude when I gave him my phone with the code but then it stopped working as soon as I hit the window like what then was having a lot of rude side comments. Will not be backs read more

Tried ordering online just now and used multiple credit cards that were all good, but something was wrong with their website ordering. Called the Stafford VA location and spoke with the manager. She said that they DO NOT take orders over the phone and there is nothing wrong with their website. She was rude and didn't really care to be helpful at all. When did businesses stop taking phone orders? I had NO PROBLEM ordering from next door UMI Japanese with the SAME CARD I was trying to order from the Panda Express website. Your manager needs to learn to care about the customers who PAY HER SALARY!! Go next door for better food at UMI Japanese and they will be friendly to you. read more

So excited they have a Panda Express in Stafford. The food here was pretty great. There are a ton of different options, but the Pepper Chicken was the MVP. read more

Panda Express - Fast Food Near Me - Stafford, Virginia

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Do you see any sauce? Do you see any shrimp? Four shrimp is not a full order! The last time I went, I should have known not to expect much! As they completely messed up my order and I had to go back and get what I paid for! What a joke! Last visit for me at the STAFFORD Panda Express. read more

Panda Express - I ordered a plate. I asked for honey walnut shrimp and chicken teriyaki. - Fast Food Near Me - Stafford, Virginia

Placing my order trough drive trough, this guy was rude when I changed my mind and substituted one item for another. He said: " I can't change that because I alredy put it in" . I'm like: " bro, I am still hete at drive trough before I placed another order!!! So I got to the window and requested to speak with the manager so he/she would know my poor experience just to find out HE WAS THE ONE WHO TOOK MY ORDER AMD SAID THAT! Aron, you need to step up. read more

Glad Stafford has gotten more food options. 3.5 rounded down because it can really be a hit or miss when it comes to it being cooked correctly or overcooked and chewy/ crunchy My go to is always orange chicken with rice or noodles. The 1 entree + 1 side is my fav. For this location I'd suggest making a turn at the light vs right into the restaurant because the drive thru gets crazy if there's many people & I know they must have problems with cutting at times! read more

I ordered our food for delivery around 8:40pm,delivery was slated for 9:30pm no problem. I received a call at 9:33pm that they were out of my entree's. How is that possible? If I was there in person which I have, you will be asked to wait for them to prepare it. I asked for her name she told me Sara, I also asked for her managers name and I wanted to speak to him/her. She informed me I can call back tomorrow to speak to the manager, I stated I wanted the issue resolved and I asked for the manager available now and she hung up on me! The worst customer service and my meal was cancelled by Panda Express and I was charged for it. read more

Panda Express - Fast Food Near Me - Stafford, Virginia

This Panda Express is underwhelming. It currently has two stars and it deserves no more. They are skimpy on the meat. Often when my friends and I get a panda bowl with orange chicken, it comes with 2 or 3 pieces of chicken. The chicken itself is good, but there is barely any there. I am always surprised with the low price of Panda, but with the amount of protein that they serve, it makes sense. read more

Used to love this place but not anymore. Workers are distant/rude and prefer drive thru to walk in customers. Items are often out of contention and even if they are, they aren't as good as they used to be. This used to be one of my favorite places for takeout but not so much nowadays. read more

I usually go to this panda frequently and usually have no serious issues other than sometimes mixed up order. Today I ordered two plates that both had MOLD on the honey walnut shrimp as pictured. I hadn't noticed it until I flipped over a piece of the shrimp to reveal it. By that time I had finished everything else on the plate. Hoping none of the other food was contaminated from the shrimp. Upset that my lunch was ruined and now I have the risk of mold in my system. This experience is 100% preventing me from wanting to come here ever again. read more

Panda Express - Honey walnut shrimp - Fast Food Near Me - Stafford, Virginia

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KEEP ASHTON! He's the best employee here! He makes me always want to come specifically this location. Young brother, I think his names Ashton. read more

Worst pandas always out of everything and always messing up my order. Total waste of space.

Rice is usually dry, and this Panda's portion sizes are much MUCH smaller than most of them I've been to. Tried again after a few months to see if they'd figured out why they dont have as much business as they did when they opened.... They haven't. Dried out chicken with minimal sauce, and dry tasteless fried rice. Unless I hear something has changed, I won't be back anytime soon. read more

I don't get why this place has such a low rating. I've been here a number of times and I've had nothing but good service here and good food. read more

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delicious and the workers are very kind the atmosphere was great too would definitely come again

I had never been to Panda Express before so I decided to park and go inside so that I wouldn't hold up the drive thru line. Once inside I saw there was premade food and proceeded to order. The man behind the counter was rather rude when I asked about other non-meat options but I ordered my food despite feeling rushed. I think it would have been nice if someone welcomed you and helped guide you through the process since it's a new restaurant in Stafford but quality customer service seems to be a rare thing anymore. The food was nothing special. Orange chicken is dry and all the food could use more seasoning. I got the wok style shrimp and super greens which was better than the food I got for my daughter and mother. The egg rolls and fried wonton were overcooked and flavorless. Be warned that the parking lot is very small and it's a real headache to get in and out of especially at lunchtime. I thought I would try this place out since it was new but I will continue to stick to my normal Chinese food restaurant. For a new restaurant they need to work on their customer service. read more

literally the cabbage to noodle ratio???? literally didn't even eat any noodles like??? read more

Panda Express - Build Your Own Plate - 2 Half Sides - Fast Food Near Me - Stafford, Virginia

Been going here several times and food is always great. Only complaint is sometimes you can be waiting a while in the drive thru when it's a long line but I usually just go inside when that's the case. read more

Decided we would try this for dinner. They had no Rangoon available. Got home and my spring rolls were so greasy my stomach turned when I took my first bite. I got the plate with beef and broccoli, mushroom chicken and the chow mein. There was 2 pieces of beef in my food. Mainly broccoli. I got 3 mushrooms and 4 pieces of chicken in my plate. It was mainly the chow mein which was not flavorful at all. My man got beef and broccoli with the sweet chicken and chow mein. He did not like his food. Said it lacked flavor as well. $20 wasted for sure. Will not be going back ever. read more

Just want to say for being an over priced Chinese place the portions don't add up to the price, if you're going to charge me $9.50 for a plate I expect food worth that price, those employees are very stingy and should be trained better. Panda Express we have better Chinese places close where you can get your money worth and still not be hungry after. Don't think I will be coming back. read more

Some good kids doing some good culinary work within a difficult corporate framework. This place fills a desperately underserved need on 610. read more

I always receive attitude every time I come here, service is crap. I was in the drive through one night and ordered their rangoons(which is my fav, the only reason I keep coming back lol) asked for 4 sweet and sour sauces and literally got 1 and a half. The little container wasn't even filled up. She seemed like she was in a rush and was a little rude, practically threw the bag through the damn window and even when I said THANK YOU she just walked away. Like ok sis I'm sorry for inconveniencing you. Either way I will be back for my rangoons but it would be great if they could be a little more nice lol read more

There was a big improvement in employees behavior. They become more friendly, responsive and respectful. Good job on improving the environment. Maintain it and keep it up. read more

Probably the slowest Panda Express location I've ever been to. The workers don't give a damn about your food or your time.

Okay Panda uses the word EXPRESS ... because they are QUICK to tell you they are out of FOOD!!! They are out of food too many times and too early in the day ... almost everything I chose on the menu he told me we're out of that!!!! This is becoming a problem ...I'm disappointed almost every time! read more

Basically like any other Panda Express around here all around good food, except the customer service by one the the servers in particular I think her name is Rhiannon, anyways most rude service I've seen in awhile. While it was not directed towards me she pulled the typical retail move, when another customer asked her a stupid question or something, she walked over to another employee and started running her mouth talking about that customer. Not only did she not answer the question she went and started talking about the customer WHILE still in front of other customers. read more

I was excited to try this place out, considering it's in my neck of the woods.. unfortunately, my excitement was short lived when I got home and half way through my meal, I found a small piece of HAIR in my Biejing Beef... Smh, so disappointing... I was trying to look past the google reviews and give them a chance and the flavor and lack of dryness was actually demonstrated in my food, so I thought I made a good choice... but nope. It had to be HAIR that ruined my whole meal and mood.... Will NOT be going back. read more

Panda Express - Hair in my food... disgusting. - Fast Food Near Me - Stafford, Virginia