Pick up was quick and easy. They confirmed with my phone number. They have a good deal on the app, $7 for entree with two sides. Delicious and awesome portions! read more

Panda Express - Entree with two sides, orange chicken and broccoli beef - Chinese Near Me - West Covina, California

For the past few visits I had with the store I have always been receiving really bad attitude with an employee named Nikki , whenever I pick up my mobile orders, she shoves my order to my face, not even offering me any utensils or napkins, and whenever she asked me for the last digits of my phone number she doesn't believe me and she asked me to pull up my email receipt. And one time when I was purchasing something at the register, she asked me about if I wanted to run up my change for charity I said no. And she told me directly to my face that. " I clearly don't have the money to round up change and that I don't care about giving back". That's what she said to me and I felt so disrespected . read more

Ordered the plate for dodgers win and panda always delivers. It's the usual food and quality. Not the best but enough to feel satisfied. Ordered ahead of time and still had to wait for the order to be ready. Everything is made and kept warm so not sure why it wasn't packed before my pick up time. Of course I shouldn't expect the highest of quality and service from a fast food place but it would be nice! read more

Panda Express - Chinese Near Me - West Covina, California

This place is run by sexist people who don't want a woman as a cook. Been applying here for three years with the cleanest record but no one hired me. read more

Desperate times call for desperate measures. They've cut down on how much they scoop to now making the to-go containers even more shallow. It's half the depth of the lid. Deep down, I'm kind of disappointed, Panda. read more

Panda Express - New and unimproved Panda container - - Chinese Near Me - West Covina, California

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I picked up dinner here the other day. It's not the best Chinese food I've had, but it's pretty good. I usually order the same thing: Bigger Plate with half chow mein and half fried rice, broccoli and beef, chicken and string beans, and mushroom chicken. The portion sizes are always huge. It's enough for me and my husband, and we have leftovers. If you get their app, they give you rewards. I feel that you really get a good value for your money here! read more

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I was incredibly disappointed with my recent visit to this location. I ordered half rice and half noodles with Kung Pao chicken and Beijing beef. Even though the beef and noodles were supposedly just refilled, they were completely cold. The Beijing beef was tough, hard, and an unappetizing grey color. The noodles were hard, sticky, and clumped together, while the rice was completely in clumps. I couldn't even eat it. I don't know if this location is under new ownership, but the quality has gone way downhill. I won't be returning to this location. read more

This Panda can't even get the basics down. They can't scoop right and can't even cook the food right. Beef is bland, rice is dry or clumped. Get this... I just had to post this review because they tried to scam me on my uber eats order. I was all excited to dig into kung pao when behold... instead of chicken is a bed of rice instead. Filled in where the chicken should be!! This location should be ashamed. Either you can't train your employees right or you do your customers dirty. So if you wanna chance going hungry, best not order takeout from here. read more

Panda Express - Rice hidden where the Kung pao should be!? Lame. - Chinese Near Me - West Covina, California

Avoid this Panda location. The food quality is consistently below standard and rarely tastes fresh. Customer service is just as disappointing. Staff appear largely indifferent to customers waiting in line and often prioritize mobile orders without acknowledging those ordering in person. The attitude from some of the younger employees comes across as dismissive and unprofessional. Bottom line: if you don't want to be there, it shows, and customers notice! Overall, the experience here falls well short of what customers reasonably expect from this type of restaurant. read more

Fuck it man! Always forget giving the teriyaki sauce!! Fuck it man! Always forget giving the teriyaki sauce!! Fuck it man! Always forget giving the teriyaki sauce!! Fuck it man! Always forget giving the teriyaki sauce!! Fuck it man! Always forget giving the teriyaki sauce!! Fuck it man! Always forget giving the teriyaki sauce!! Fuck it man! Always forget giving the teriyaki sauce!! Fuck it man! Always forget giving the teriyaki sauce!! Fuck it man! Always forget giving the teriyaki sauce!! read more

What happened to their portions it used to be good, David made the Box smaller but they still can't fill it up is ridiculous for the money

Service was great. Ran into some issues with my order and the servers were very understanding and helpful. Will come here again

Needed to get away from this triple digit heat while waiting for the chiropractor next door to open. Walked in and saw that they have the super greens. I ordered a bowl of the super greens and their new item crispy almond chicken breast. The greens were cooked perfectly crunchy and not too salty. The almond chicken was surprisingly not sweet like the usual panda fare. It is quite salty though. Inside the restaurant was bright and clean, with more outside seating options. Service was fast and friendly. Restroom was clean. You need a code to use their facilities. read more

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Ordered via the app for pick up. Came a couple minutes after the estimated time frame and the food was packed nicely, no issues here. Orange chicken was plentiful, fried rice wasn't too dry and had enough peas, carrots, etc. They gave us lots of sauce, napkins, and utensils. read more

Heaven J is the sweetest person!! I'm on crutches and she was so compassionate! Beyond helpful! Just a true human being that cares for her customers! Thank you! If we were all like you this world would be a better place. read more

Very skimpy portions. Got double orange chicken, beef broccoli, with chow mein and super greens for pick up. The order wasn't ready when I got there and also when I got home to eat, there were barely any food in my togo box. Disappointing and this isn't the first time. Orange chicken is mainly batter now and barely any real chicken meat. I'll probably skip Panda Express next time and go for Chipotle or another Chinese takeout restaurant. read more

Always good idea to have take out at home. Panda is a alway a good idea . Must download the app and get some points. We got one of these combos free with our points. Staff is nice . Service is fast. List of parking read more

Panda Express - Yumm panda at home - Chinese Near Me - West Covina, California

Tonight was not a good experience. Picked up food but they charged me for rice, a few strands of noodles the entrees seemed to have switched places with the side dishes. Panda is not known for serving an abundance of food which is good for eating sensibly, but tonight I am so disappointed. Here we have a double order of orange chicken with noodles. Seriously? Noodle bowl with honey walnut shrimp. You can count the shrimp, again not expecting a pound but this seemed under the top as opposed to over the top. This is supposed to be a broccoli beef bowl with steamed rice. Again sensible i understand but this is ridiculous. When I saw the plates I actually looked at the server and asked: "where's the broccoli?" She smiled but said nothing. The person that appeared to be the manager heard me but did nothing as well. My family and I have been coming here for years, lately ordering delivery which seemed like the reason why the orders were light. Today was the last day I visit this Panda. Perhaps this is the universe suggesting we cook at home. read more

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Unhealthy food! Last week was my second visit to Panda Express fast food chain in years. I had thought that they might have improved the quality of food after all these years of public concern about "low sodium" "low fat" diet. But it was just a wishful thinking, the broccoli beef and mushroom chicken remain very salty and soaked in grease. So were the sides of fried noodle and rice. One star for the well blended chili sauce. read more

Panda Express - Chinese Near Me - West Covina, California

This has got to be the worst panda express I've ever encountered. People behind the counter act like they can't hear you, have to repeat yourself over and over. Went in at 11:30 for lunch and they have absolutely nothing cooked. Rice, Chow mein and very little of a few entrees but not enough to make a meal. They brought out Kung Pao chicken and then try to offer a little of this a little of that or wait 5 to 10 minutes for something else to come out. If you want a soda to go with it forget that too because they don't have that either. Do yourself a big favor don't frequent this panda express, parking is horrible and you can go elsewhere and get better food and service! read more

Like others mentioned, this location not as generous in portions than other Panda locations. Ordered 2 entree plate and the chow mien had more vegetables than noodles. Better off asking half noodle half rice because ordering all noodles leaves the side empty anyway. One of the disappointing Panda locations when hungry and spending over $11 for a meal. Rating reflective of value of food. In terms of service, it was fast. Super fast on non peak hours. Dining room dimly lit. Food tasted like other locations since chain has specific recipes and controlled ingredients. read more

The food is fresh majority of the time, but with increasing prices, the portion are very small. If prices go up, why should the portions go down? For the customers, please review your food whether it is dine-in, to go, or online order for the portion sizes. I can't stress enough that their portioning is very bad compared to mom-and-pop Chinese fast food. To the management, please fix the portioning system. There's no need to be stingy on the portions. Of all the times I've ordered here, I have always been given low portions, even when having it to-go. read more

Jasmine is one of the best employees,and very friendly.Her customer service is excellent, that's why I give her 5 stars.

I have to give this location a five star rating. If not for the food (which was good), then for the service. We placed a catering order for 26-30 people for our family christmas gathering. The food was very nicely packaged, utensils (serving and eating) were included, all the needed condiments (mustard, soy sauce, etc.) were included and the food was very warm and ready at the time promised. Prior to placing the order I spoke with the manager (whose name escapes me at the moment) about the best time to order prior to pick up and she was very friendly and helpful. And the price - it was perfect for the number of people. Total was about $200 vs. approximately $350 at other Chinese restaurants. No matter your opinion of Panda Express, please consider giving them a chance for this particular use case. read more

1st - We eat at this location frequently. We love Lin and her crew! Never had a problem until we ordered the family meal for Mother's Day Dinner. The orange chicken was badly overcooked and barely edible. The honey sesame chicken breast was the same. Even the rice and noodles were terrible. We ended up ordering pizza. I immediately contacted corporate and provided proof and pictures. It's been 2 weeks now and nothing has been done. Super disappointed to not only waste $33 but to have Mom's Day Dinner ruined. They just lost a 3 or 4 times a month customer. read more

Panda Express - Burned up looking chicken. Couldnt eat it. - Chinese Near Me - West Covina, California

Food is always hot and fresh. Staff is friendly and dining area is always clean. I continue to come to this location and they have not let me down. read more

Today (Wednesday around 230pm) wasn't packed and food was fresh. Usually some pandas don't give much portion but today was pretty decent so I'm happy about that. Staff who helped me was pretty nice. Quick and fast. Todays lunch wasn't a disappointment. read more

Panda Express - Chinese Near Me - West Covina, California

The food is good. But I went first thing so everything was freshly made. Just don't let the Asian woman in the black shirt serve you... she serves like if she is running out of food and charge you 12 dollars for a half empty tray. Place is clean. I think their broccoli beef and string bean chicken. Sometimes the food may be a little burnt or really greasy. Greasy food makes me sick and this time it made me sick. So if that happens, maybe avoid ordering at a Panda Express. I think this will be my last time coming here. read more

This place just ripped me off. I ordered a plate and got a bowl size amount of orange chicken. So disappointed. read more

Panda Express - Chinese Near Me - West Covina, California

Manager is so awesome . So happy to help and fix an issue that wasn't their fault . Great cheerful attitude and very helpful . I really appreciated her service today . Thank you so much . read more

Empty food trays not even enough to fill up bigger plate if you're going to have empty food trays at 8:15 may as well close if you're not gonna make no more food that's what I was told read more

Panda Express - Empty food tray the when they close till 9pm I showed up at 8:15pm 45 min till closing time - Chinese Near Me - West Covina, California

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I really like Panda Express, my favorite fast food place. I have been to this particular location several times & it does not disappoint. I wonder why they don't have better ratings. It's in the same center as Target and Hone Depot. Plenty of parking, clean in dining area AND in the restrooms. I love places where even the restrooms are clean. It says a lot. read more

It's really hit and miss at this place . The fried rice is hard like it's been recooked several times . The teriyaki chicken does not look very appetizing as the color is light brown without any grill mark . The mushroom chicken was a little bit salty . I will continue to support local business and hopefully there will be some improvement next time I come by . read more

Stopped by real quick to get my son a "cub meal" aka kids meal. For about 8$ it's pretty heft of a price. Anyway he got four pieces of orange chicken and they were smaller than typical chicken nuggets size. Chow mein portion was typical for the box but come on four pieces of chicken? He's a kid not a two year old. Service was terrible the only thing she had to say the hole time was my total not a single word more. No matter when I said thanks when she handed me the food and the time she provided the sauces I asked for. Not a single word the whole interaction! read more

ate here couple times cuz im a fan of this westernized chinese chain... a creature of habit, no matter which PE location im@, i tend 2 stick w kung pao chickem, noodles + broccoli beef... sometimes i even get 2 scoops of kung pao chicken f they run outta broccoli beef... no such thing as service since its pretty much self serve but this location was seemingly clean both times i visited... read more

I eat at Panda quite often for my Chinese food quick fix as they are one Chinese fast food chain that offers steam vegetables in-lieu of noodles or rice. Panda portion sizes are always smaller than your typical Chinese fast food restaurants but their food qualities are better. Unfortunately, the portion at this location is significantly less than other locations. Worse off, if you order delivery or through the app where you're not present, your order portion is much smaller and you get bottom of the pan crumbs. I attempted it multiple time and it's proven to me. I would have given it more stars but I feel a bit cheated for this dishonesty. read more

Came to this branch for lunch. Everything was fine until this employee came out of the kitchen, walked around for a moment , then proceeded to obnoxiously clear his throat and spit into the trash can. How rude! It was enough to spoil my appetite. Please, please, please instruct your employees to be mindful of their behavior. Makes a customer question the cleanliness and sanitary practices of your restaurant. read more

This is an unusual review, but I'm going to write it anyway. Panda is offering a special BOGO coupon code called "beyondbogo." Is a bowl of Beyond Orange Chicken. Panda has always been a watered-down version of Americanized Chinese cuisine, rather than authentic Chinese cuisine. The portion is small and flavorless, with nothing that stands out as being tasteful. However, this type of meal is only to satisfy hunger. Ordering online is simple and convenient, and there is no need to deal with customer service issues. read more

They used to give more food but now they're being stingy. Also, the last time I went, this lady was carrying the new batch of teriyaki chicken and as when she put the new container in, a piece of teriyaki chicken fell to the side. It felt like she did it on purpose though because she saw that I saw it and she picked it up anyway and put it right back in the container. A descent employee would have thrown it away when she saw that a customer saw that. Also, they're still not wearing hair nets or masks. read more

Goowy, Soggy, Shrimp, without walnuts and they taste as bad as they look! They have lost my family's business and I hope you all will take my review in consideration before you throw your money away. Also they don't sell spring rolls anymore and there noodles are always cold. read more

Panda Express - Walnut Shrimp - Chinese Near Me - West Covina, California