The ladies that work in the morning are extremely friendly and have great customer service. My bowls have always came out delicious and I have continued to be satisfied with every purchase made by them. read more

Very nice employee & Friendly Always say hi specially Maria I stop always to take my Lunch Very Satisfied Place nice & Clean read more

The shrimp, chicken, must add avocado bowl is very good! Service good. Fast food seating. I think is healthy.

I eat at Waba Grill at least 2-3 times a month. Lately I've been hooked on the chicken tacos. Sometimes it's a little heavy on the slaw, but the Boom Boom sauce and Garlic Serrano sauce is what makes the experience. I often order the value chicken meal. It's a good portion for me after I leave the gym. I think the Waba sauce isn't overly sweet, the chicken is cooked well most of the time, the miso soup is great when it's a cold day, and the side salad with the dressing or even the Ken's ranch is tasty. The salad seems to have changed a little because it used to include cucumber and carrots. I think the workers have always been nice at all locations. read more

Everything went good quick food ready time and great customer service food came out nice and fresh

Food was great and big portions. Service was amazing. It was my daughter's birthday and the manager gave her a plate of sushi on the house and that made her day. We live far away but next time we're in the area we will be back for sure. read more

I usually come here time to time but today I noticed they were having alot of online orders so i understand why they rush, however when I looked at my order I was slightly disappointed because I ordered the Boom boom way for both meals, and they barely even placed the correct amount of veggies. Presentation just wasn't there at all, it looks like they shook the bowl. read more

WaBa Grill - Fast Food Near Me - La Puente, California

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Food was good but a young girl worker in the back took her phone out and took a picture of me and other customers which made people uncomfortable and unsanitary to have her phone out while cooking. Was weird. off putting read more

I love waba but last time I went here it was wack..Chicken literally had bones in it and it wasn't even chopped nicely the waba way..very disappointed..other locations are bomb tho.. read more

Bad customer service was there to pick up an order stood there while they conversated and ignored me I finally asked about the Uber pick up they said they dont have the name of the two orders finally after another 10 mins or so they found the order in a bag and pulled it out very rude staff the young girl on shift was goofing around as well.. read more

I like Waba Grill the food is always good here and the place is clean. They even have a Christmas Tree for the Holidays which I think is super cool! They have such a variety of healthy food which is really great. The one thing I did t really like is the fact that they are no longer putting the sauce in the bowls and when you ask for extra sauce (they come in little packages now) they limit you to 4. So if I order 3 or 4 bowls I'm going to want at least 3/5 packages per bowl. read more

WaBa Grill - a woman eating a meal - Fast Food Near Me - La Puente, California

Lack of customer service. Manager being present did not help the situation. No other customer is inside and the manager is just staring. She didn't make the attempt to help at the register. After waiting a 5-8 minutes at the cash register I gave up on waiting for somebody to come take my order so I order through the Kiosk. After receiving my order to go I leave immediately due an appointment. Im about 15 minutes away parked waiting for my appointment about to have my lunch when I notice the order was incorrect. I call in to see if they can give me a refund but manager refuses to. She acknowledges the mistake and says oh yeah I'm sorry I thought I missed something. She then says I physically have to come into to get my refund or get my order fixed. I paid with a credit card.. we're 2024. Simply refund the card and have better customer service. I won't be coming back again. Head over next door if you want good food and customer service. read more

As you can see I ordered a wabba which includes steak & chicken. They gave me a chicken only bowl! Where's the steak? Chicken bowl costs less and y'all stole my money! I also asked for green onions and nothing. Ordered online and picked and when I got home imagine my anger!!! Absolutely awful service! read more

WaBa Grill - Wanna Bowl but they did not include steak only chicken smh ‍ - Fast Food Near Me - La Puente, California

Been to this place twice - first time didn't go well but I decided to give this location another try and as a result, I will no longer come here. I visited this location during COVID and this place does not abide by COVID guidelines as instructed by the State/county/health department. There was a customer inside with no mask - not once did the workers say anything. The cashier/food handler does not wear gloves - she touches the register, is constantly picking up her pants, and touches food with no gloves which I believe is a violation. She wears heavy makeup and looks Asian/ Hispanic. She is also rude as she does not acknowledge people while the line builds up to place an order. No "hi" or "I'll be with you in a minute." The cook is an older Hispanic lady who instead of handling the food and monitoring - she was busy talking to a customer - chit chatting while everyone was waiting for their food. Unfortunately, the customer service is really bad as well as their effort on maintaining the cleanliness of your food and assuring your safety. Think three times before coming here - there's Chipotle and another Waba nearby -- it's worth the drive. read more

WaBa Grill - Workers not wearing gloves -_- - Fast Food Near Me - La Puente, California

I was there on 11/5/22 11:50am maria t is the server on the receipt. I ordered the waba bowl, and 5 dumpling. She called out my order I grabbed the bag. When I got home I noticed there were no dumpling in the bag. People check your bags. This place has hiring staff who could care less of the accuracy of the order you paid for. read more

Food is always delicious at Waba Grill. Always freshly made and tastes to my liking. I would have rated this establishment a 5 but the staff was less than generous with the teriyaki packets for the six bowls we ordered. They have me 6 packets. Really 1 packet a bowl? Anyhoo like I said their food is fresh but come one why be so stingy with teriyaki packets when a customer asks for me that 1 packet per bowl? read more

I just want to say you can tell when chicken is not well cooked the meat is a bit rubbery and slimey . i came in 30 minutes before closing and asked for the meat well done I got it in 3 minutes , uhhhh... I kept chewing the chicken and new something is up so I kindly asked the cook how long they happen to cook it they said the time given on the machine .... 1 minute ? cuz huhhhhhhh. and I told him I'm eating it and it feels a bit rubbery I can see the skin like still stretchy and uncooked and he said uhhh sorry but I used the time given. and he continued to mop and ignored me. I didn't even eat my chicken it was raw read more

I usually order the wild catch salmon plate with extra salad instead of the orange slice! The rice is usually on par and the salmon and salad were tasty! I have ordered a chicken plate or bowl, meat and chicken bowl, mini rice bowl, their salads with either shrimp or chicken, the dumplings and chicken and shrimp tacos in the past! All the protein is cooking fresh off the grill or steamer. If I have a problem it's usually resolved on the spot. read more

All I can say is that it's really frustrating when you're trying to feed your family, most importantly my kids and they can't even get one simple thing right. Asked for all broccoli because my kids only like the broccoli and this is what i get. 3 little pieces of broccoli and payed for ALL BROCCOLI!! ‍‍‍ read more

WaBa Grill - Fast Food Near Me - La Puente, California

I came here to buy a wrap with plant spired Sadly Maria was rude and she didn't want to make my wrap with plant spired option. read more

Excellent food and service. Love the quickness and how nice the employees are, always.

Just want to say thank you, this is a great location. I have been coming here on my morning lunch breaks several times a week every week. I always place a order online and its always there ready, fresh and correct. The team always receives me with a warm welcome and they are very attentive, and food tastes great. thats why i always keep coming back. Thank you for being great at what you do. read more

Just think about WaBa makes my mouth water. I usually get the beef veggie bowl while my mom gets the chicken veggie bowl. I have had the salmon veggie bowl which is also great. They are all delicious. The beef is always perfectly cooked and the chicken is super tender. The salmon is never dry. And the dumplings are also worth a try. read more

I love this WaBa Grill! I go there a few times a month and I've never been disappointed. The food and service are always great!!

Went to this waba grill location order the steak plate. They did not cut the steak the way the normally do it was just big whole chunks, Normally it's bite sizes. They did not put salad dressing on the salad which I really like. The Orange was not cut. I was just really upset with how they put my plate together .. half ass Call me picky but it's unsatisfying when ur expecting something made how they normally put the plate together. read more

Maria T. is rude and lazy. If she takes your order or packs it, please check your bags to make sure everything is correct. Receipt may look correct but when you get your bag, it'll be missing or incorrect items. I ordered brown rice, white meat, side of veggies, shrimp bowl with no veggies and 10 piece dumplings...tell me why I get white rice, dark meat, no side of veggies, shrimp bowl with veggies and 5 piece dumplings??? I was even charged for my items and received none. Avoid Maria T. !!!!! read more

Terrible, stingy with their meat. I went to waba grill in other locations and it's ALWAYS filled with meat. Very disappointed getting waba here. Never going to get it in this location ever again! read more

WaBa Grill - This is me just mixing it up to show how much meat they left in the bowl. - Fast Food Near Me - La Puente, California

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Maria has the best service! She always has a smile on her face when greeted, and takes pride in what she does. Thank you for all your hard work. read more

Heard this is the least MSG-driven fast food. So one day on the way to work, I decided to give it a try. I ordered the Beef Veggie bowl. It taste good, not as salty as other fast food, with minimal sauce in it. The amount is good too. I was able to ate it before work and kept some for my lunch. $9 for one bowl. It is a little more than other fast food, but I guess you get what you pay for. read more

We ordered delivery about 2 weeks ago and ordered the family meal with the drinks and wontons plus some tofu on the side. Unfortunately, when our meal arrive, we were missing the drinks and wontons :( So I called back to let them know what had happened immediately to explain. I spoke to Maria who was nice and understanding but she did not offer a solution other than for myself to come in and it would be taken care of and she remembers the name on the order because she packed it. I was not able to go in because I was working but told her my bf would probably stop by later to which she agreed and stated to just ask for her or another person (I think her name was Daisy but I could not hear it clearly over the phone). My bf was understanding and went to go pick it up. I even had him take the receipt that was on the bag so he could get our exact drinks and show them what we ordered there. When he arrived, he had trouble obtaining the items we were owed and he was told that Maria wouldn't be back in until 9am and we can come back then. Over 12 hours later! They eventually gave in but come on! I already called and talked to someone nicely who gave me their word we could just come in and ask for her and she would let them know. I felt as though they didn't even care we were inconvenienced 2 times at this point and although we were polite about the whole situation, internally I was disheartened and upset. Honestly I can see the drinks being forgotten about since their fridge is near the cash register which is on the opposite side of where you would pick up the food it that's logistically their fault and there seems to be no good system in place for third party delivery services to not mess up and forget to pick that up unless the stop to read the receipt on the bag but Waba also forgot the wontons and the bag was not sealed even though they are designed to be so there's that too ‍ The food was good, but like I said, just disappointed in the service. This was our 2nd time ordering from there. 1st time we picked up 2nd time we ordered delivery, but ended up having to pick up after all. read more

My gawd! Talk about chinsy. 9 bucks for a bowl and not even enough to cover the top? Rough day so ready to eat. Wife gets take out and when it gets home what is this half order? Half beef bowl and half chicken bowl? Are they really that tight now or are the employees too darn lazy to actually lift more than a spoonful? Getting tired of these overpriced tightwad food places. Guess I'll check out Yoshinoya. read more

WaBa Grill - Half order beef too? - Fast Food Near Me - La Puente, California

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Me & GF ordered two chicken salad. Me: can we get dark meat instead of the chicken breast. Cashier: No we can't do that. Me: Why not? Cashier: That's just the way it is, it only comes with chicken breast. Me: Every WaBa grill I've been to can substitute with dark meat. Cashier finally turns around and ask the chef, can we substitute with dark meat? Chef: nods head. Cashier gives me an attitude and doesn't apologize for being a dumba$$. ‍ WaBa Grill, please bring back the chicken kale salad! read more

Love the salmon plate with brown rice and a avocado, I go there quite a lot for that!!

My boyfriend and I usually don't come to this one because of the main manager Maria and it's farther too but my boyfriend stopped by today and omg are they stingy with their servings I like the one on asusza & Amar better !! They actually pack it on and it doesn't smell (: read more

Came here yesterday & they completely messed up our order. My husband had repeated the order many many times to the cashier & somehow they still messed it up!!! I asked for a Waba veggie bowl & ended up only with chicken instead. We also paid extra to get a slice of avocado just to end up receiving nothing!!! And to top it off, they weren't even busy at all. Just bad service honestly. I wasted money on this god awful place. read more

First time at this location. Very new, modern, and clean. I was starving after work last night and Waba Grill is always my go to. I found this local one near by so made a pit stop. Staff was very friendly and welcoming. Its in a big plaza with lots of other stores so there is plenty of parking. read more

WaBa Grill - Chicken Plate. - Fast Food Near Me - La Puente, California

This place gets worse and worse. I rather drive out further to another Waba because they always mess up on my order or they forget to put the sauces I ssled for on my online order read more

LOL I finally tried Waba Grill. I know, I know - you're probably all in shock since this place has been opening up everywhere but I'm not too into rice. & YES I KNOW ANOTHER SHOCK since I'm asian - lol. Came here for dinner with brother since we were feeling the healthy route (for once). We both got the steak & chicken plate. It was pretty good! The portions were perfect for me. The sauce was a bit heavy on the steak though but that's fine. I still honestly like Volcano Grill a tad bit more - & I dislike Flame Broiler. Definitely would come back next time I'm trying to be healthy, lol. (As I walk next door & order a venti caramel frappe) read more

My Honey and I came here for early dinner. We ordered Two Spicy WABA bowls! The place definitely gets good marks for easy and fast handling of the orders and food presentation! The eating area is very clean and well kept! read more

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Here at WaBa Grill. They Do outstanding customer service . The food here is always fresh and delicious. They do amazing teamwork and they treat you like family. I Recommend this place. read more