Crappie drive through it's not set up for drive-through signs are not clear on where to go how to order or where to pay I drove through parked in the drive-through reserve parking uses I didn't pay for it so I went inside and they said yeah you're gonna have to order again or drive-through again happens all the time. Sounds like management needs to put a little sign Maybe say pay here would be helpful. read more

Not the best option for takeout. Sandwich was cold upon arrival but soup was ok still.

"People want honest, flavourful food, not some show-off meal that takes days to prepare." ~Ted Allen I cannot tell you how many times I've been to this establishment, but it's definitely a good place if you're looking for a nice variety! Their menu is always changing, after all they've been in business since the early 80's! With the current epidemic we've gotten both takeout and drive through. I ordered Corn Chowder which my daughter, boyfriend and I loved, including the bread it came with and the You Pick 2: the New Smokehouse BBQ Chicken Sandwich and Strawberry Poppyseed Salad with Chicken my boyfriend and I split. The sammy was flavorful and packed full with yumminess! And what a salad, large portion, enough to share, tangy and fresh fruit and the dressing paired amazingly! We came back a week a go and got a few Cocoa & Creme Cookies to share. They're a cross between a whoopee pie and an Oreo cookie. My boyfriend and I thought they were decent. I would recommend this location and we'll continue to come back, sign up for their rewards program for exclusive discounts and freebies! read more

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The manager Zachary, went above and beyond for me. He was amazing and very understanding of the issue with the app order system. I truly appreciate your help and kindness!! Also food was amazing and fresh like always!! read more

Got the chicken chipotle flatbread pizza. Was delicious with plenty of chk and bacon. Also got the pecan braid which was a bit too sweet but delicious. The pickup order process was easy. There is now indoor dining and plenty of outdoor dining available. read more

Panera Bread - Chicken chipotle flatbread - Sandwiches Near Me - Citrus Heights, California

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My wife drove out to Panera to pick us up lunch since I was on the mend. We ordered some salads, soups, and a couple of full sandwiches. She was in the drive through and when they handed her the bag she thought it was light and asked if everything was in there. The drive through person said yes so instead of holding people up to check herself she trusted them and left. I know, I know, mistake #1. When she got home we were missing chips, bread, oh and two of the sandwiches. When she called she got someone on the phone who told her to come back and they'd give her the sandwiches sitting there (not an option). They also said they wouldn't/couldn't issue a credit. The next thing is they said when you come in next time just tell us what it was and they'd make it. They just needed to know the order and they'll make a note. My wife had to explain the 2 sandwiches 3-4 times before the person on the phone said they had everything they needed. I doubt we'll be going back, but if you're in the drive through at this location, and they tell you everything is in the bag. do yourself a favor and check. My guess is it will save you grief down the line. read more

I know Panera gets a bad rap sometimes for, what I've heard, being "glorified hospital food", but I happen to love it. I can always find something satisfying on their menu for whatever meal of the day, including a quick midday pick-me-up snack. I think the layout of this Panera is a little goofy and it wasn't the cleanest when it came to tables needing cleared or wiped down. Still, my group's food was good and everyone enjoyed what they ordered. I like that you can order and pay at the kiosk. It's practical and, for the most part, eliminates orders coming out incorrectly. Our new Panera in Reno is currently being built. Can't wait to have one local to me. I love their iced teas and salad/sandwiches. Sometimes when you're in the mood for a good soup and salad, Panera just hits. You can have almost any combo if you prefer a half sandwich and soup, salad and sandwich, etc. I don't care for the location of this Panera because it's part of a busy parking lot. Guess you can't help that however it does make it easy to find from the corner. All in all I'd go back when in the area again. 2 thumbs up from me. read more

This is unacceptable, we found a part of some kind of plastic in our Mac cheese. I think it's the sealed package from which the Mac and cheese is obtained from but that's not the worse part. The worse part is the only person that eats Mac and cheese at our house is my 4 year old. Lucky for him we always check his food. This dangerous and is a choking hazard. Please people check your food every time before you eat or feed your children. read more

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I ordered take out food for 5 people. The service was friendly, considerate and efficient. The food was ready quickly. The orders were correct and everything tasted really good. read more

Never mind that this pick 2 meal was almost 16 bucks...but really??? Itsy bitsy salad and half a cup of soup that contained ZERO chicken but it's called "Thai Chicken Soup". Umm...where's the chicken? I should give you ZERO stars for your ZERO chicken and over priced food. I won't be coming back...you can get a full meal elsewhere and still have change. read more

Panera Bread - Where is the chicken in this Thai Chicken Soup? And why it it only half filled? - Sandwiches Near Me - Citrus Heights, California

You could of provided the correct sandwich. I unfortunately was starving and at the half of sandwich before I looked at my sandwich online again. It did not have cheese, tomatoes or chipotle mayo. It had BBQ sauce. I will not be returning to your place of business again!!! read more

Mediterranean Grain Bowl-do these two pictures look even remotely alike? They are the same thing. But they're not. Notice in my bowl there is zero greens and I don't know if that's a cucumber or watt that I have circled in purple on the menu image but zero of that in the bowl. No hummus either.!! Five cherry tomatoes, three Kalamata olives, chicken, sour cream. They are consistently bad and I finally decided that I will stop going there. They charge an arm and a leg for their food and you don't even get what you pay for. granted it looks kind of gross because I stirred it up and ate some but you notice that there's things that are missing. Especially the lettuce. The nice bowl on the left is the one from their menu on their webpage. The right side is what I got. read more

Panera Bread - Mediterranean grain bowl. - Sandwiches Near Me - Citrus Heights, California

Rude young man at the counter was unhelpful and I ended up not getting the help I needed to order. Ended up with a sandwich that I didn't enjoy. The sandwich was not well made and had to be reassembled at home. The soup was OK. Not recommended. read more

TRUST THOSE WHO YELP REGULARLY... I like Panera and wanted to try this location. I ordered the same Mediterranean Bowl I've had at their other stores, but failed to modify it as preferred. Though it's not their "responsibility," I would love it if cashiers asked "Are there any dietary modifications we can help you with?" This would trigger me to make changes... and I'm certain many others. It could very well minimize waste too. Anyway; that's a suggestion and not reflected in this rating. The atmosphere on a Thursday around 11:30a was great. Some seniors playing card games, people dining inside & out, and the cool temperature was a nice reprieve from the 95°+ temp outside. My only cause for deduction are the inability to order due to staff not paying attention, a register being down, and the [likely] homeless attendee having a nice snooze in the dining room. It wasn't as bad as the Howe Avenue location, but still a concern. The food is tasty, and who can resist those baguettes? If you can see past the aforementioned deficiencies, it's a nice restaurant. I say give it a try read more

What a great experience at this Panera Bread! The service was friendly, and my food came out quickly. I tried the Toasted Steak & White Cheddar sandwich, and it was absolutely amazing--perfectly toasted, with savory flavors that hit the spot. The ambiance here is relaxed and comfortable, with spacious seating and a modern vibe. Whether you're grabbing a quick lunch or sitting down to relax, it's a peaceful place to enjoy a meal. I highly recommend this location for both its food and inviting atmosphere! read more

The food was ok but the prices are high for the amount of food you get. You might as well go to a sit down restaurant and spend that amount of money there. read more

Food was good, portions were good, service was good and cleanliness was good. Always like it when the workers are friendly and helpful! Great lunch with Hubby read more

My Caprese melt sandwich had a skinny slice of tomatoes and a smear of cheese. The add is soooooo deceiving! I was eating flavored bread... their stuff is tastey but shrunk incredibly... too bad. Will not go back. read more

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I have the sip club so I come to this shop a lot. My favorite thing about coming here would be the staff. They're all very nice and welcoming. If anything is wrong, they're more than happy to fix it. Whether it's running out of Splenda or coffee, they're always there to fix it. I come here a lot for great deals but I enjoy coming because everyone is so pleasant here. 5 stars for the staff specifically. I also highly recommend the cookies and bagels! read more

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ONE PERSON, ONE MEAL = $24! Great new menu Panera. No longer fast food casual when half a sandwich & half salad + a drink costs ONE PERSON $24 for a questionable amount of food. I can dine and be served for that price. My culinary dollars will be going to family owned and operated establishments. read more

Not only are they inept and making enough bagels for the new asiago sandwiches, but they do not know how to answer a phone so people can make orders and their website sucks to high heaven because it does not allow for one to look to see how much they have ordered or what their order looks like before they submit the order. It is a really crappy system. Somebody should look into that read more

I didn't go there for dinner last night but I bought a chocolate croissant to go. Actually, I asked for 2 but the checker didn't hear me and gave me one. No problem with that. I'm cool. My gripe is I got a croissant that was not a fresh croissant. I know because I've accompanied my husband many times when he dined in at both the Citrus Heights and the Rancho Cordova cafes. I always ordered for chocolate croissant because they were good, light & fluffy when served fresh. Not so, this time. I got a hard, lumpy croissant and i had to chew my way through. That was disappointing. I remember when I got served the fresh ones. They were light, and when you bite into one, there would be flaky crumbs falling all over. I was told that Panera give their day-old pastries to the needy, and I applaud that, but where did my croissant come from? It was at least a day-old! read more

In honor of National Soup month, I'm tucking into my first cup of this modern classic for the cold season - Autumn Harvest Soup! Panera does soup right! I look forward to this flavor all year long. read more

I ordered on the mobile app for curbside pick up and was beginning to get impatient as minutes kept going by. I walked in a stood by the kitchen bar, the employees looked at me and then looked away. I tried to say excuse me and nothing. It wasn't even busy. Also, the app told me there was no more French bread available and when I asked in store, they had it. Super confusing. The only thing keeping me coming back is the food itself, never had a bad meal here. The guest appreciation just needs to improve. read more

Always check your order before leaving the drive up window. I have gotten home a few times to find my order wrong.

This is by far the worst place I've been too. Went in to get a bagel with cream cheese and avocado. The girl called the manager to help her because she can't put it together for me. I have to stand there and make it my self. Then said she was sorry she can't give me a side of avocado because she can't charge it separately. If I wanted to make my own bagel I would go to Ralph's... not pandera bread. This place used to awesome. What happened? read more

Panera Bread has never been my favorite or most hated restaurant. They just sort of exist as a place I only go to when someone else is feeling it. This most recent time I went however, I got food poisoning from them so that was cool. Panera usually has friendly, or at least passable service every time I've gone here. This time was no different. They can move their drive thru fairly quickly as well. It's not the fastest, but it's quick when you think about what types of foods they're making back there. I used to come for the clam chowder which was a Friday exclusive, but looks like they no longer offer it. I ordered the Signature Take Chicken Sandwich with a side of Broccoli Cheddar Mac & Cheese which came with a baguette. I bought a Frozen Strawberry Lemonade with it, alongside a Sausage, Scrambled Egg & Cheese on Ciabatta. To start, the free baguette was solid. It's just bread so there isn't really anything special about it. The chicken sandwich consisted of "Seasoned and seared chicken breast, parmesan crisps, emerald greens and garlic aioli on a brioche roll." My chicken breast was so thin that it was smaller than my pinky. The sauce, greens, aioli, and brioche roll were all very good elements. The parmesan crisps were good, but the texture was a little off. With a thicker patty it could definitely be a good choice. I feel as though this was the item that gave me food poisoning. The patty was so thin I couldn't tell if the chicken was cooked all the way through or not. My broccoli cheddar mac was pretty good flavor, but watery. I was really looking forward to the frozen strawberry lemonade, but I think someone gave me the wrong drink. It came out looking like the picture of the strawberry smoothie, as well as tasting like it too. I do like smoothies, but was a little disappointed in what was received. Now the best item I got there was hands down the breakfast sandwich. I've had a lot of fast food breakfast before but the Panera breakfast menu is so much better. It's only available before 11am which isn't a problem, and the flavor of it is phenomenal. The seasoning on the sausage is great, scrambled egg is light and fluffy, they use white cheddar which is full of flavor, the bread is good, and a dash of salt and pepper helps bring a little extra to flavor. Overall, I probably would have given Panera 1 star if it weren't for the breakfast menu. Getting food poisoning, the thinnest chicken sandwich patty, the wrong drink, and watery mac would typically lead me to a 1 star review. Due to the breakfast menu however, I've decided to change it to a 2 star review. I'll probably be coming back for another one of those sandwiches more often. read more

The service here is unreal. Every worker is super rude. That mess up my order as well.

My favorite food item to buy is their Napa Almond Chicken Salad Sandwich and yesterday I had a hankering for it so I ordered it through the drive-through. I also added two chocolate chip cookies; one for me and one for my husband. I drove home and went about plating the sandwich and chips. As soon as I took it outside the bag I knew things were off...as in small size! I unwrapped the sandwich and I was shocked at how small it was, and so were the cookies. Every time I've gotten this sandwich in the past I've only been able to eat half, which is fine so I could eat the other half later. That sandwich was way too thin! No grapes, maybe 5 almond slices and where's the chicken?! And the cookies? Much smaller and my husband was disgusted too. We are all experiencing horrible times right now with egregious long term fuel costs, sparse and empty shelves in some areas, and price increases in most food items. Clearly, Panera Bread has intentionally decreased portion sizes. Folks, that's what sneakiness and greed looks like! I have unsubscribed from their emails, deleted their app and have thrown their member card in the trash can. They will never get my money again. Moving forward when I get that certain hankering I will go to Sourdough & Co. which just so happens to have delicious sourdough sandwich rolls and sourdough bread is an anti-inflammatory! Panera Bread? Shame shame. The photo is from their website. That's what they've pretty much looked like the previous times I've ordered I. What I got was the wimpiest looking sandwich I've ever ordered. Same price, but not the same item. Shame on me for not taking a photo. read more

Panera Bread - Napa Almond Chicken Salad Sandwich - Sandwiches Near Me - Citrus Heights, California

My order got messed up the other night and I didn't realize until I got home, so I called back and the team over at this Panera is fantastic! Great customer service and absolutely no complaints. We order from this Panera all the time and the food has always been awesome. Big shout out to the manager I believe his name was Elijah. Was very kind and understanding and did everything he could to make sure we were taken care of. Thank you guys! read more

Just ordered the chicken soup with a sandwich because im sick with a cold and im pregnant so this was kind of a pregnancy craving... ANYWAYS.. As I was getting another spoonful of soup, I felt something weird in my mouth.. I should've took a picture of the first piece of plastic, I casually just spit it out taking it was just a weird piece of the celery.. Took another spoonful and SAW THIS PIECE OF PLASTIC IN MY SOUP.. I hope I didn't swallow anything without noticing, but this is super concerning :( ... Really love Panera but I cannot take the risk especially since I'm pregnant. read more

Panera Bread - A piece of plastic in my food!! - Sandwiches Near Me - Citrus Heights, California

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Great service. The employees were helpful and knowledgeable about the menu. I came early and was looking for soup. But they don't have them on the weekends as early. I was down with a salad. It's tasty and fresh. It's great substitute to the normal breakfast of bacon and eggs. read more

Panera Bread - Poppyseed salad - Sandwiches Near Me - Citrus Heights, California

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Excellent place to eat!!! I love this place! Wide range of menu selections. Reasonably priced. Large amount of seating. Inside and out. Decent restrooms. Plenty of parking. Door Dash for delivery. Mostly for Breakfast and Lunch. Can be for dinner too, though. read more

I don't like this location! I had points to redeem and they didn't redeem them which is not fair. I would never come back to this location they don't look like they have customers service skills. I would rather go to the Roseville one. read more

Every time I come here, the quality of their bread bowls are top notch. I've come here during the lunch time rush as well as late in the evening, and both times of day had bread bowls that were soft and chewy like they were fresh from the oven. This location also has the best amount of seating in the area for both large group gatherings and intimate dining. I always use the self order kiosks or mobile order and have had not had a single issue with my order. I'm a fan, greenback panera. Keep doin' your thang. read more

The Citrus Heights cafe is my location when I am shopping, as it's situated between many of the stores where I shop. I was out longer than planned and decided to grab a salad for dinner. When I arrived at the window to pay and check out, my phone number wasn't registering. The cashier tried 3-4 times with no success, then I remembered I had the membership card on my key chain. He scanned my card and it finally worked. I appreciate the cashiers over and above efforts, as there was a line and he could have certainly made one attempt only, but it was appreciated. Always service with enthusiasm and smiles at Panera! read more

The drive thru is super slow and the place is always filthy inside. I always order rapid pick up and they usually get my order right, but they NEVER have the orders out and I can be standing right in front of the pick up counter and nobody will ever acknowledge me. I literally have to tell them every time that my order is sitting right there and can they please hand it to me. Super annoying. read more

Haley at the Drive Thru was amazing. So cool, collected, and made my night. She also had awesome hair and nails, ok gurl! When I got my food, I realized that they only gave me half of my whole sandwich. Totally understandable mistake. I called in to inform them and asked how to get my other half and the woman on the phone was very abrupt and condescending said that I could come back in and get the other half (rude, but ok.) When I walked in (with my half sandwich that I received and my receipt) the lady at the register rudely announced to the whole store, "Oh, he's here!" Really? Then proceeded to hand me my other half. I politely (at least I thought it was polite) to confirm that I wasn't mistaken and it actually was the correct order and she snobbishly said, "uh. Yeah. That's correct." And in a condescending way said, "Have a good day." I work in a customer-service job. I did NOT want to make anyone's day bad. I get rude customers all the time. I KNOW how they act. This experience was just overall bad. I did not purposively want to make a big deal out of not having the other half of the sandwich, but I'm a working person who has to pay rent, and I PAID for a whole sandwich. I love Panera, and this experience, although still good with Haley, was pretty shitty with the in-lobby staff. read more

I had the Frontega Chicken and Soup on Saturday 9/21/24. Ordered it and per pictures it was bigger. It arrived as shavings of small chicken with onions and tomato. The soup was good however was not at all pleased with the sandwich presentation and portions. read more

quit making my favorite artichoke soufflé , no cranberry orange muffins, no more bear claws . all portions very small. we will not be back. They used to be wonderful....not any more. read more