I stopped here for dinner with my brother & his family (including 2 little girls, ages 3 & 6) during a road trip. The areas for ordering & for eating were very nicely maintained. The restrooms were as well. I ordered a mixed fruit smoothie (large size), & a bowl of butternut squash soup, a croissant, & a glass of water. My total bill was about $16. It seemed a little pricey for one meal, but the food was delicious! I would definitely love to stop & eat here again in the future! read more

I ordered the spicy chicken sandwich and it was cold and dry and it was the size of a biscuit. I would not recommend this place to nobody.xuwnA6-wuhmin-nytweb read more

3 stars bc the staff is incredibly nice and hardworking but I am unbelievably bothered by the audacity of someone handing this to me and calling it iced coffee. And for the record, the manager is really nice, she's my kinda friend! It's just, this iced coffee. read more

Panera Bread - Sandwiches Near Me - Grand Prairie, Texas

Panera comes to Grand Prairie, yay! I was really excited about Panera coming to my city. Then I visited. Several times. Their drive-thru service leaves a lot to be desired. The employees are friendly but take forever to get your food to you. By the time you get your food, something is messed up. My mom orders the same thing for breakfast (a bagel) and they mess it up all the time. How do you mess up a bagel? How Sway? Inquiring minds want to know. Maybe I should order via the app? I don't know but this location has been open long enough to work out the kinks. In my opinion, they have more kinks now than when they first opened. read more

Let me say this first to anyone who works in customer service Please remember the attitude you had to get the job is the same attitude you must maintain! IF YOU DONT WANT THE JOB QUIT NO ONE WANT TO DEAL WITH PISS POOR ASSOCIATES WHEN CUSTOMERS ARE SPEND THERE MONEY! I have been going to Panera bread for years!!!!!! Recently moved to Texas and this was a great location until today. (I'm not making stuff off ) I walked In looked at the bakery and the young lady that was behind the counter named dandra(excuse the spelling) look as if she didn't want to be at work as she was getting the older couples order so I decided let me do the rapid order. Did that then went to have a seat... after waiting for 5 mins I approached the rapid area and the young lady dandra was placing about to place the bag on the shelf after seeing me she said Uhm is this your order? I responded and said yes (because my name was on the only one on the board) got back to my seat to see this wasn't my order. I saw dandra walking away so I simply said this isn't my order. Hand it to her and walk back the the rapid order area. At this point I here dandra say to the customers loudly "we'll i asked her if this was her order! " at the time that she came up I asked to speak with her manager so I can get my money back she pointed in the direction of the manger Morgan i expressed what happened infront of the associate as I'm going to gather my things dandra tells another associate "she threw the food at me " upon me walking back to up to wait for my money I said to dandra I didn't throw anything I gave it back to u. Then she said "STOP TALKING TO ME AND STOMED OFF! read more

I have no idea why it takes so long to get customers in and out of drive-thru. If the order is going to take longer than average, pull the car up to a curbside location. Especially given, the configuration of the drive-thru limits your ability to pull out of drive-thru. You are basically stuck. Please respect your customers time. I was going to order a Greek salad. I was told no Greek Salads at that time. There were three cars in front of me and two behind me. I could not pull out of drive thru. I thought just wait a few minutes and the line will move and I can go to my next stop. No! I was in line over 20 minutes. I stopped counting after 20 minutes, i was livid! The cars in front and behind me, turned off their engines. Please respect your customers time and pull the car up and take their order to them and keep the drive thru moving!!! read more

this location needs corporate intervention immediately. the manager is inept, rude, and immature. she's too lazy to remove items from online when they are out of stock. she tried to refuse a refund and threatened to call the cops on me!! i immediately drove to the cedar hill store and had a completely different experience so my issue is not with panera but the s. carrier store in cedar hill and their joke of a store manager. her performance needs serious review read more

Called in for a lunch order and they told me they are "too busy" to take my order. Pretty shocking since the entire business is built being able to do this. Never had a business tell me they are TOO BUSY read more

Waited for our food for 20 min just for them to think it was a to go order. When I explained it wasn't we got our food. The bottom of my boyfriends sandwich was so soggy it literally fell apart and my sandwich looked like this ... half of it not even on the bread. Literally tHe 2nd time this has happened here. Not coming back... read more

Panera Bread - Sandwiches Near Me - Grand Prairie, Texas

Food here is normally good but they almost never have the soufflés available. Online it just says 'not available'. In person 'they just sold the last one'. Unless you would like to wait 30 minutes. I'm going somewhere else for breakfast read more

Margherita pizza =No basil, no tomato bell pepper sauce. Bread arrived in brown bag uncovered. Greek salad good no dressing on it (as advertised) Chicken noodle soup & Greek salad were only good items. read more

Panera Bread - Margherita flatbread pizza - Sandwiches Near Me - Grand Prairie, Texas

Hello, Disappointed as they seem to always be out of the home style chocolate chip cookies!

I stopped for breakfast and I had a nice experience. Employees were super nice and trained. My coffee latte took a little longer to make than it should had, otherwise I would give 5 stars, but I will come back here again! read more

They suggest you order ahead through their app set a pick up time for quick in and out service. Well don't expect them to honor that pick up time! Got an email at 7:06am my order was ready ( I ordered last night) and it is now 8:20 am and my order is not ready! Then they try to tell me I should have catered my bagel pick up, this place and it's staff us a joke. Do not bring your business here read more

Everything online says they close at 10. I'm also like 85% sure I've came up to the drive thru after 9pm and been served. They should also put a sign on the drive thru window. Waste of my time, gas, and mileage! Panera needs to update their website ASAP. I've been getting below average service from them lately read more

This was our first time at this Panera and it will probably be our last. My husband order chicken tortellini. He said the tortellini was not cooked all the way. I ordered the whole watermelon arugula salad with almonds. The menu did not say this had feta cheese. I received an arugula watermelon salad covered with feta cheese. I'll post a picture of my order and one of the amount of feta cheese I dug out of the salad. I couldn't get it all out since it was everywhere. read more

Panera Bread - The salad I thought I ordered. - Sandwiches Near Me - Grand Prairie, Texas

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So glad they came in this area. Great quality food! They also have a drive thru so you're able to get your quick lunch fix in. Soups are always different daily, so it's nice to come different days and see what they have. I prefer the Steak and White Cheddar Panini with a cup of Creamy Tomato soup. read more

Getting to this location is pretty convenient, the seating is also great and comfortable, WiFi works great as expected and food would usually come fast as expected. The only complaints I have which are minimal are that the Pepsi soda fountains Always suck; I just wish corporate would ink a deal with Coca Cola instead and one of the cashiers were rude to me when I tried to use my Panera rewards she said I had multiple accounts and wouldn't pick any one. read more

Do not come here. The employees and the managers are not trained well. That's not their fault, corporate needs to do better with training. My order was completely wrong. This was my first time, never again. I'll stick to my La Madeleine! read more

Ordered online. Picked up at S. Carrier store. Was not ready at time promised. While waiting for some help at the pick up counter, the girl there completely ignored my presence while she chatted with another employee. After several minutes, finally asked my name. She saw something wrapped on the counter and put it in a bag, threw it on the counter with a "there you go", and walked away. Should have checked b4 I left. It was not what I ordered. Nor was it warm. read more

My family and I came here after church this past Sunday. The food was really good and fresh we all thought. We didn't mind paying more for quality food and fresh and organic ingredients. The green teas are awesome. There was plenty of seating available. It's actually bigger inside than it looks from the outside. The food came out fairly quickly though. My only 2 complaints were how long we had to wait to place our order (there were only 2 customers in front of us). Also on our way out, we ordered 4 pastries to go and it took a good half hour for them to get our pastry order out. These are the only 2 reasons I gave it 4 stars. read more

I love Panera but lately the quality has been suffering. I picked up a breakfast sandwich and oatmeal today and the oatmeal looked like soup.....and oatmeal is not exactly hard to make. Last time I ordered oatmeal it was too dry and they gave me the wrong meat on my sandwich. They usually have someone double checking orders but not sure what's going on as of late. I do love coming here so I will still keep coming but if their quality keeps going down then I might have to stop coming here since their food is not exactly cheap. read more

Legit pretty rude staff. I don't really yelp often, but don't bother coming here. Came in tonight and the two guys at the registers were talking to each other and I stood there for 5 minutes without being spoken to. So I just walked out and won't be returning. I work in a restaurant right now so maybe that's why I waited longer or didn't interrupt them, but yeah super disappointing. read more

I have been to this locations 4 times. The first time, I went through the drive through and the girl was very polite and helpful. The second time, I went inside to order to go. They did not have the pack of mini scones available and told me to go see the girl at the register and pick out the regular sized scones. I went to see her and explained to her the situation, asked her how many do I get to pick out and she had no idea. The 3rd time, I went through the drive through and ordered 2 souffles and the pack of mini scones. I had to wait a few mins for them to pack the mini scones. I didn't eat the scones until the next day and they gave me stomach issues that whole day. The 4th (and last time), I went through the drive through and ordered a souffle and a breakfast sandwich. The sandwich was missing the spinach and the chef (if you really want to call him/her that) left the paper from the cheese in the sandwich. I will not be coming back to this location EVER. So disappointed because I love Panera and like going to the one in Cedar Hill. The Grand Prairie location needs to work on the customer service and food issues. read more

The last three times I've been to this location, I was disappointed. The first time, I ordered a scrambled egg and cheese on brioche to eat on my way to work. I take the first bite, and find out they gave me an egg cooked over easy. I had egg yolk all down the front of me and in my car. I had to go back home, change clothes, and start a load of laundry. The second time, my family of four stopped in for a "quick" breakfast before my kids basketball games. This quick breakfast took 40 minutes to get to our table. The place only had one other couple already there. No explanation or apology for the wait. We had to inhale our food to be at the first game on time. The third, and final time, my husband and I went for breakfast. One of the things he ordered was a bagel with cream cheese. Bagel made it to the table, but no cream cheese. When I went to the cash register to ask for it, the girl went to talk to someone in the back. I was told I didn't pay for the cream cheese. When I showed them my receipt showing that I did, they were adamant that I didn't pay for it. What the hell?? The person in charge of the back finally gave me the cream cheese and said "I'll give it to you this one time." Again ma'am, I'm not getting anything for free here. I paid for the freaking cream cheese! Couple questions for this place. When placing an order to eat-in, why do you have to go stand in line again to get the pastry that was ordered? And why is the black tea dispenser always leaking tea all under the dispenser and on the counter? read more

I recently moved to this area and went to eat at this Panera for the first time. The manager, Brittney, was great! I was speaking to my husband about something cool that they do at a Panera in DC. Brittney overheard and came to chat with us at our table. She went above and beyond to provide excellent quality service. Thanks Brittney. We will definitely be back! read more

I love Panera and hope this location near me steps up their game. It seems like the servers don't care. My Green Goddess Cobb Salad was sloppily prepared, the bacon appeared to be uncooked and i removed every piece and corn chowder soup was lukewarm. They didn't bring my Cranberry muffin with the meal and I had to stand in a line twice to get it. You guys can do better. I love this place and want it to do well here. read more

Going through the drive thru is like watching them build a new building! So be prepared to wait.

I go to Panera frequently, but this particular location is a joke. We ordered our food and waited for 30 minutes. Mind you, there were only 8 other people in the establishment 5 of which had their food. Once we received our food, the soup was almost gelatinous(see attached picture) and I should've taken a picture of my steak and arugula sandwich. I'm paying $10 for a sandwich. Please have more than ONE slice per half a sandwich. It's my usual sandwich and the other times at other locations, there have been a heaping portion of steak on my sandwich. When we sent it back, the response was "we portion our meats this way". Bang up job, y'all. read more

Panera Bread - Sandwiches Near Me - Grand Prairie, Texas

Very dirty. The whole place smells like nasty mops water. Trash all over the ground. Looks like no one who actually works here has come out to actually check on the sitting area plus no one was at the registers taking orders. Went up to get a to go box and was spoken to in a very sarcastic tone. Word to the wise: if you don't like your job then don't take it out on the people who want to support your business. read more

I actually really like the food and the customer service was really good but when I got home and was going to stir my coffee I took the lid off and my cup was only about 2/3 of a cup of full I paid a little over five dollars and I only got 2/3 of a small cup of coffeeI honestly was just a little surprised. read more

Panera Bread - F - Sandwiches Near Me - Grand Prairie, Texas

Because I'm in Dallas for a month and visiting from LA, I asked on social media where there was a great salad or sandwich place To eat here And a few people told me to try Panera bread. I pack up my newborn, which if you have a child you knew how stressful that can be, and I head over to Panera bread. I initially was going to do an order for pick up but decided to just go ahead and go inside the restaurant so that I can sit down and eat it fresh. When I got there, I realized they had a drive-through so I figured it was probably more convenient for me to just get my food to go so that I would not have the pull baby out the car. I ordered my food and then pull up to the window. As soon as I get to the window, she gives me my total. I noticed the total was completely different than the one that I did for my online order. I Asked her why It was a two dollar price difference. That the price should be 14.06. She then tells me that she did tell me 14.06. I said no you didn't but that's fine. I didn't tell her because she add the cookie for a $.99. I remembered seeing an ad for that at the drive thru. I asked her what kind of cookies she had and she told me and I got the m&m cookie. I couldn't hear when she did my total but I assume that she added $.99. I think it my food and realize she still has not given me a receipt. When I look at the receipt, I see that I was charged two dollars more than what I was supposed to be charged. The entire time she was giggly and playing games with her coworker so I was just was not in the mood to deal with it at that moment nor was I in the mood to go inside as I had a baby in the car. I made a call to the store immediately and asked to talk to a supervisor. The person answering the phone, I was told her name was Clarissa, Ask me what it was regarding. I replied a supervisor. I then was hung up on. I called back And before I can even say something she says I'm sorry let me get the supervisor. She says hold on. The next thing I know, another young girl who she says her name was Brianna, Pretends that she is the supervisor. I asked her if she's a supervisor and she tells me no. I said where is the supervisor that I requested and She says there is not a supervisor here. So why would that girl transfer me to a supervisor if there's no supervisor. I clearly tell her there are a lot of games are being played and then I'm gonna call the district manager about this as well as Panera online. I explain to her that what they were doing was very unprofessional and very unacceptable. I told him I don't know what kind of games they're playing but I am a grown adult and I do not have time for it. I will Be getting to the bottom of it because money is owed to me. It's been a long since I've been to a place for a first time where the customer service was just ridiculous. If you were going to have a whole bunch of young girls working they definitely need adult supervision. This was very unprofessional and very uncalled for. The only reason why I did not turn my car around And confront the situation was because I had a child in the car and getting the car seat out in the cold with a newborn is very hard. I definitely will be calling corporate about this tomorrow. I am livid and the fact that you have kids disrespecting people is unacceptable. Shame on you. read more

This location is fairly new and this is the 2nd time I've left due to no bread bowls. They are known for bread bowls so how do you run out? Luckily we have lots of options nearby but we really wanted a bread bowl. Ao disappointing twice. read more

Good food. Reliable service. Nice people. We normally come for the pick 2 and have soup and salad. But we do branch out from time to time. :-) read more

The restaurant has been closed several times in the last few weeks. The last 2 time we went, they didn't have soup or their soup warmer was broken. Missed items, weird upscale practice on one order. Just wasn't run well like it used to be. read more

This morning at about 650am I order a salad and used my points for a ice tea online selecting Rapid Pick-up for 7:15am. I arrived at 7:28am and clicked I'm here. I waited for 7 minutes then went in to see what was causing the delay. I had called while on my way and asked for a cup of water to go with my order but surely that couldn't be the reason. It wasn't. There were no customers inside that I could see. I was nicely greeted and let the young lady know why I was there. She told me my food would be at the window around the corner. I grabbed the bag and empty cup sitting infront of it. I made myself a cup of water and inquired, Is Rapid Pick-up not a curbside service? She said it is but she didn't hear the ding. No apology for the system or human error and inconvenience to me. As I drove away I realized I didn't have my ice tea. Oh well! read more

Good food. Not complaining on taste. But soup portions for a bowl size are pretty weak read more

Panera Bread - Not sure how this qualifies for a full bowl of soup - Sandwiches Near Me - Grand Prairie, Texas

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I went in for breakfast this morning and there were gnats flying around over the open pastries I told the cashier and she said oh so I asked her are you not going to remove that one the bug is clearly sitting on it so she took it out that it's disgusting it's the second time I have come to this establishment and Nets were flying around over the food and they act as if it was okay read more

I should've listened to the negative reviews... My friends and I came in store to place our to-go order on a Friday night. The place was empty so I thought we would be able to get our order fast. Nope. it took 40min for us to get 4 meals! We were so happy when we got our order that we didn't check it before leaving the store, only when we got home we realized they forgot a sandwich ‍ Food is decent, but they need to step up with their service! read more

I have been here a few times since they have opened and the service has always been friendly, fast and the food is good. Today I went in to pick up lunch and their computer system was down. Instead of closing it down and not taking orders, they made my lunch and gave it to me for free. I could've been stuck waiting there forever for them to tell me that they can't take a credit card. I was very impressed with their customer service. read more