Came in for some lunch with family and it was absolutely packed. We got the last table luckily and ordered our food. I don't know if I'd ever seen a Panera location this busy we waited probably about 20 minutes over when our food should've been ready, but it was OK. We weren't in a rush and we knew everyone was between their best to get all the food out as quickly as possible. I ordered a cup of the broccoli cheddar soup and the chicken bacon rancher, which is grilled chicken, applewood, smoked bacon, aged white cheddar and ranch on black pepper focaccia. I added tomatoes to it, which I think really added something nice. All of her food was steaming out and absolutely delicious. It was well worth the wait. For it being so busy, the restaurant itself was very clean, which is really great to see. I do wish their parking lot would've been made just a little bit bigger to accommodate the flow of traffic but other than that it's a great Panera location. read more

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This location is not the best one. I have experienced repeat mistakes and repeat concerns. A few months back, they gave my drive thru order to away to a random customer. They barely apologized then question me as if I had something to do with my drive thru order being given away. It took several minutes for them to redo the order, and it was wrong even after it was made. Today the drive thru line as wrapped around the building. I went in to collect my order and stood for 15 minutes watching several employees run around in panic and confusion. Even the manager seemed lost. Checkout person needed help and had to ask repeatedly for assistance. I had to ask two times for my order. I also witnessed another customer who was missing an item in her takeout as well. This place is a mess. read more

We got there at 8:10, they close at 9:00. The girl that took our order was rude as can be right from the start. Like I was inconveniencing her. I could understand if we got there at 8:45-850, but c'mon. Rushed me through the order "is that all, is that all, is that all?", after every item. I ordered a couple sandwiches, a salad and a few sides. $75! I sat at the drive through window for 20 minutes, for her to shove the bag in my face and say absolutely nothing. Don't work a job like this if you can't be polite. I'll never go back there. read more

This location was the go to place for lunch when shopping in Greece. It was empty today and now I know why.Was there today after about 8 months and it was not what I've experienced in the past. The food was not worth the price. My daughter could not finish her salad because it tasted off ( the manager did apologize and refunded her money).. plus they didn't have a main ingredient for it. No personal service any more. Will not return read more

Unfortunately, we have seen the Greece W. Ridge Rd., Panera restaurant go downhill in the past year. For example, very unpleasant unfriendly staff, on a few occasions we have gotten the wrong order or our side has been forgotten. I will say quality of the food is consistent although portions are smaller. We usually get order to go, however, when we do go inside tables are not cleaned off. Sorry I hate to leave bad reviews, but this is the truth. read more

Great tasty menu creamy chicken soup, chili and autumn squash BUT service so bad at drive thru audio so poor had to repeat order 3 times. At window had to reorder from the top. WHATs WITH THAT !! Next day same issues. Order was for 1 autumn soup and bread charged $27 for additional Mac & cheese and a salad, when I only want soup!! No recipe no napkins. Window kid checked the order before handing bag over the 2nd time. Fortunately we love the menu. Poor service. Related one star. read more

Food is very good even though our order was wrong. No ice. No one knew how to fill the ice machine. The employees seemed very confused. read more

This Panera grossed me out. Came in for lunch today even though I usually order drive through and though the food was fine, the restaurant itself is gross. It made me question what behind the counters and kitchen looks like. Every table was dirty and not wiped down, the garbage area was filthy, there were plates and bowls stacked up probably from all day. Nothing was stocked, two of the drinks were out of order. The counters were filthy around the drink area. Just the entire restaurant is a mess and very beat up. We couldn't eat our food fast enough and get out of there. If it wasn't $30+ for 2 people to eat, I probably would've thrown it out. read more

Order a togo order, waited over 45 minutes kept getting pushed back on the list then when spoke to the person they said there to busy while others that ordered in store got there order before me. Usually don't leave reviews ever but this is a waste of my time and horrible service. read more

I haven't been at Panera Bread for a long time! First off our cashier at the front was awesome! Great personality! I like they way you order when you eat in, seems to me COVID safe and the ordering is simple and goes pretty quickly. You get a pager to let you know when your meal is ready. I got my meal in fairly decent time. I got the turkey Chili with the Cobb salad. The chili was really good , much appreciated for the cold Night I went in. The Cobb salad was also very good, and what I would call above average. I don't often go to Panera but this visit made me far more Likely to go back. Strongly recommended!! read more

Panera Bread - Turkey chili great flavor, VERY ENJOYABLE - Sandwiches Near Me - Greece, New York

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I haven't been to a Panera in a while but my sister talked me into it and I was craving a salad anyways. A major change is that everyone orders from kiosks now rather than at the register. I guess that's fine but some people might not like that. I ordered the same thing I used to order in the past, half a sesame chicken salad and half of a toasted frontega turkey sandwich. Order took about 5 minutes to arrive and they call/text you when it's ready. The hardest part was finding a clean table to sit at, because every single table was either being used or was dirty but we eventually found a decent one. My food was good and exactly how I remembered it. The frontega chicken sandwich was skimpy but had good flavors. My order plus an iced green tea was $18 so it's a little pricey for what you get in my opinion. All and all we had a nice quick / semi healthy meal and left satisfied. read more

Panera Bread - Half of a Sesame chicken salad, my favorite! - Sandwiches Near Me - Greece, New York

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My wife and I got home at night and we had a power outage so rather than sit in the dark and eat we went out to Panera bread! We both ordered the Autumn Squash soup and a sandwich. The soup was nice and creamy and hit the spot on a cold windy night. It was a little sweet though. I would've enjoyed it just as much without as much honey or whatever they put in there to sweeten it up. Still - it was creamy and tasty. The sandwich I ordered was a roasted turkey and avocado BLT. It was a good sandwich too - their food is so fresh that you really can't go wrong here. Mine came with a side of chips, an apple, or bread - I went with chips which were great. It had been a while since I had eaten at Panera- it's still great! read more

Panera Bread - Autumn Squash soup with pumpkin seeds - Sandwiches Near Me - Greece, New York

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Food was good.... service not so much. My bag of food was thrown like garbage onto the counter and my drink was missing(understandable) but when I asked for my drink, I was met with a side eye and given my cup... wrong size too. read more

Overall a pretty decent Panera location. It's generally always pretty busy so it's not bad but not great for doing work at if you like a more quiet environment. My food has always been correct and good quality. Anytime I've interacted with an employee they've always been friendly and helpful. The dining area is medium big, I've always been able to find an open table, they also have a few tables outside. The outside seating overlooks the parking lot so it's not pretty or anything but nice to have the option. read more

food is good but even though I ordered ahead I have have been waiting so far 30 min after they said it would be ready

I often come to this Panera since it's the only one in Greece. My mother in law often gives me a gift card for 25 which will buy maybe two sandwiches. Panera is expensive for what you get. It is a great location because it has a drive thru. Expect most times to have a wait in this line. This place is always busy. There isn't enough parking spots but just across the road into the mall area is parking that you can use near michaels. Today like most days I go there the service seems a bit slow. There were three other cars in front of me when I ordered. You can see they have a lot of people in the back making food. I wasn't asked if I had my Panera card so I guess today's visit will have to be entered later thru the website. I had to ask for my receipt today. I did notice everyone was wearing masks but at the same time I noticed the individual pouring soft drinks didn't have gloves on. Given covid era I would think the restaurant would encourage anyone touching objects that aren't going to be cooked to wear gloves. The food is good but it's a hefty price tag. For just a full sandwich was 10.00 and that did not include a drink. The order was correct when I got it home. I ordered a full sandwich but received two halves which may explain why it took so long to get it. I don't think I would frequent Panera without a gift card, the food is good but not for restaurant prices. read more

No problem n no worries. This is bout the baking position no problem n no worries at all. No sweat at all no sweat at all read more

Panera Bread - Sandwiches Near Me - Greece, New York

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Used this location for work catering events, both breakfast and lunch. Ordering is very easy to do online. They package everything nicely to go right on display. Lots of extra napkins, silverware and plates are provided. Breakfast items were amazing, bagels, scones, pastries and their crumb cake were major hits! For lunch orders I'm a big fan of their half sandwich and cup of soup. Portions are large and so great to mix and match. Everything is so fresh! Staff here is fantastic, pleasant and super accommodating when it comes to picking up your order. I will be using them for many more events! read more

The location in Greece is a mess. Soufflés are always available to be ordered via the app; however when you arrive to the location, they never have them available. My last encounter on 6/27/24 approx 0830, I ordered two soufflés via the app. I arrived to the location and was informed that they didn't have any soufflés available. It would take approx 20 minutes to bake more. Meanwhile the soufflés were sitting in the back waiting to be cooked and several team members just standing around chatting. read more

Panera Bread - Soufflés waiting to be cooked while everyone stands around talking. - Sandwiches Near Me - Greece, New York

$10.99 for the green goddess sandwich , which was heavy on bread and light on everything else. There was more caprese on the very dirty carpet than on my sandwich. Slow service, only 1 of the kiosks was functional and only 1 person taking orders. The restaurant was filthy. Very disappointing. read more

Panera Bread - Green Goddess sandwich - Sandwiches Near Me - Greece, New York

I absolutely love their plain pizza. I really like their broccoli cheddar soup as well. It really hits the spot, and the flatbread pizza is even great reheated! read more

Panera Bread - Cheese flatbread - Sandwiches Near Me - Greece, New York

Drive Through Order. Wasn't quite sure what we wanted and needed time to look at the menu. The person taking the order sounded like she kept rushing us. Then come to realize that the menu board doesn't even have all the options posted. Slow down and let us enjoy! read more

It's breakfast time ! Well for me it is lol , I wanted to try there wraps this morning and when I say these wraps were Fresh and Hot! They are Fresh N Hot. I love the blasting flavors the Chipotle Chicken, Scrambled Egg & Avocado Wrap, but I just had to try both wraps. So I bought a Bacon, Scrambled Egg & Tomato Wrap as well. I wait just a little while for the wraps but it was worth the wait read more

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Looking for a healthy salad? Try the Asian chicken salad. It is yummy. The broccoli cheddar soup is my go to on a cold day. The drive thru is usually backed- up if you go during lunch. The green tea is also my favorite. Be sure it sign up for rewards as you will receive free birthday treat, coupons. read more

Panera Bread - Asian chicken salad - Sandwiches Near Me - Greece, New York

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I don't know why you changed the tuna sandwich but it's not good! No autumn soup and work on customer service!

ordered a cinnamon crunch bagel only was able to eat the top of the bagel beacuse the bottom had napkin stuck to it .Called and was told since it was in a bag that was good enough . After with an attitude I was told I could come and get a replacement . My bagel always comes in a bagel bag plus the regular bag so I'm confused on why a bagel with sugar isn't in a bagel bag . read more

This is probably worst Panera on W. Ridge Road in Greece. Hadn't been there in awhile, but decided to give them another chance, mistake! I ordered the Strawberry poppyseed salad with chicken, employee told me no longer serving that and I could get the Apple salad, so I said ok. I should have taken picture of what I received. Lettuce was the worse part of head, white and tasted bad, strawberries, pineapple, blueberries, awful tasting walnuts. Remember she told me no longer serving Strawberry/poppyseed salad and I was supposed to get Apple salad! Well, yes no poppyseeds but everything else in salad was bad, couldn't even eat it. I have gone to other Paneras in area and so much better quality. I am done with this place!! I ordered through drive through so I got glimpse of prep area, terrible!!! Looked dirty to me and stuff on floor. Stay away! read more

Ive been on a strawberry chicken salad kick lately.. the full salad comes with a side and I usually get the baguette. I think the other options are a piece of fruit or a bag of chips...? The salad comes with a low fat poppy seed dressing. It's got strawberries, blueberries, pineapple, walnuts and chicken on it. It is a very nice size portion and is 10 dollars and some change (after adding the tax). I think that is a fair price and maybe even a little on the low side when comparing to some other places. I love that you can order online and pick up in their drive-through , how convenient! The one thing I really don't like is that If you go inside to order they ask you out loud if you want to leave a tip. I have no problem tipping, I used to live on tips put the way that it is done and proposed to you is very awkward. I will continue to come here for their healthy options! read more

Panera Bread - Waiting for my to go - Sandwiches Near Me - Greece, New York

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I wish I had taken a photo of my lunch. I ordered a sandwich, super simple:Turkey, cheddar, mustard on wheat and that's it. Heather, a team lead was working by herself taking orders and it was busy. She asked me if I wanted a half or whole sandwich I said whole and then I had to repeat my order to her, which is a little annoying but fine, it's busy at 11:15ish AM and like I said she was the only one taking orders. She wasn't super friendly but not rude either. They must have been understaffed like a lot of places. If I'm repeating an order I expect it to be correct. It wasn't. I did not get wheat bread. I got what looked like two sandwiches on probably sour dough. I didn't keep my receipt. Either she put my order in wrong or the person making the sandwich didn't read it. I wasn't expecting two smallish sandwiches. This is why I don't go to Panera very often. The pastry selection looked mostly empty. I got a prepackaged lemon cookie which was very good. I had a vanilla almond cold brew coffee which wasn't great. I was meeting a friend I hadn't seen in a while we stayed a long time but there were always tables available but the parking is terrible there. Be warned-my GPS took me to core life near party city and McDonald's. This must have been their old location. Panera is near Michaels now. It was fine but their selection of cheese (no Swiss or provolone) leaves a lot to be desired as well as x only spicy mustard. My friend enjoyed her soup. I have always felt that Panera bread is a little pricy for what you get and the quality. For a coffee, cookie and sandwich it came to be over $20. I left a pretty good tip considering my order was still wrong after repeating it and no other service after that. read more

Regular panera chain, pretty quick service, friendly and the food was hot and well prepared/portioned. Except for the fact that there is a free bagel promotion for reward members and they didn't offer it to me and I forgot to ask. read more

Panera Bread - Steak and cheddar - Sandwiches Near Me - Greece, New York

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Girl behind the food counter was rudely yelling customers names when their order was ready. Sounded more like you were getting in trouble. Also ruins the atmosphere. What's the point of the buzzers they give you for when your food is ready?? Anyway, the same girl behind the counter was wearing gloves to make food. BUT she must not understand the purpose of them as she proceeded to take her visor off to play with her hair and fix her ponytail. Then she put visor back on and went back to making sandwiches with those same contaminated gloves. I wonder what else she does with them on...... Yikes!!! read more

I usually enjoy Panera but this location never hits the spot. Today's adventure at this Panera location left me wondering why I come back. And the answer is almost always some sort of nostalgic factor. I got my usual which is the Mediterranean veggie sandwich minus a couple of ingredients including feta cheese. I received my order with a whole salad on it plus a single feta crumble. I was upset with the spread and amount of hummus...It was all in the center of the bread not spread out to the edges. I wish this review would change this giant chain but I know next time I'm out and about at a Panera that I will receive the same. A disappointment. Panera just isn't the same as it used to be. WHAT HAPPENED? read more

Panera Bread - feta crumble. - Sandwiches Near Me - Greece, New York

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Panera may have some delicious options, but not when they mess up the order. The new location in Greece has an atrociously small parking lot. Yesterday, I ordered a Bravo Turkey BLT. First off, it was missing the bravo sauce. The sauce for which the sandwich is named! It was also somehow missing the B. Wait, there's more! It was also missing the T! It doesn't stop there! It was missing cheese too! So, my Bravo Turkey BLT was turkey, bread, and tomato. It is beyond me how a sandwich company can screw up a basic sandwich order, but on this day, Panera accomplished the feat. When I went to complain, the girl just HANDED ME the missing ingredients. Outstanding. read more

Panera Bread - Wrong order! - Sandwiches Near Me - Greece, New York

I will enjoy all of Panera's pastries and baked goods. I find some of their other things less consistent. Lately, my favorite thing to get is the pick2 with soup and the Turkey bravo sandwich. Today I got the potato soup. The potatoes were a little under done but it was tasty. My favorite of their soups is the chicken and rice, but I also like the chili. read more

I absolutely love Panera, but some of there practices there are a bit ridiculous. I shouldn't have more broth than noodles in my chicken noodle soup i actually witness an employee put 3 ladles of broth in my bowl before adding 1 ladle of noodles/celery/carrots. WHAT?!?! So disappointing. And to top it off, it tastes like it's been sitting overnight. It has a stale, yet sour flavor. I'm throwing it out. The Mac and cheese is prepackaged too and warmed in the microwave. I witness an employee pull the little bag from the freezer and pour it into a bowel. Great job. Even confirmed that it was frozen and needed to be heated. Ugh....ok. I thought everything was fresh - but...it's still delicious. read more

Panera Bread - Sandwiches Near Me - Greece, New York

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Just left this location. When i opened my bag....omg!!! I will never go to this location again, wasted $9.05. Sandwich dry an burnt, onion soup which is my favorite extremely watery an luke warm. If the cashier B would have smiled i think she would have literally died right there. Smh thanks but no thanks i like the quality and service on hyland dr and near RGH.... Brb i can only explain with pictures read more

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You pick 2: Roasted turkey & avocado BLT + Apple + Mediterranean quinoa! So delicious and filling, yet still healthy and under 600 calories! This Panera has a lot of seating and it is easy to find a place to hide and eat your lunch. I have also ordered for pick up and that went well, it was ready to go and I'm pretty pleased with my experience. read more

Panera Bread - Pick 2 lunch! - Sandwiches Near Me - Greece, New York

I like Panera when I travel in Upstate NY, but not this one. Terrible from start to finish. Slow line, not long or busy just slow. Bread stale. Yes you read that right: the bread was stale. Caesar Salad. My favorite usually but this time it was like an infant sized salad. I didn't discover that til I was checked in to my hotel a few miles away. Panera has a problem maintaining the salad mass from 'eat-in' to 'to-go'. It would be difficult to have put less lettuce in the to go box. The bottom was clearly visible. The upside was that there was a better lettuce to dressing ratio? https://m.facebook.com/story.php?story_fbid=10203756922140264&substory_index=0&id=1134973263 read more

Panera Bread - Sandwiches Near Me - Greece, New York

I just received my delivered order. One of the items I ordered was a grilled cheese sandwich. It was not grilled nor was the cheese melted. What a disappointment! read more

Tables are filthy and so are the bathrooms. Every take out order I have ever placed been wrong. Never going back.