This was my first time at this location, and I picked up my drink at 2 PM. Even though it was packed, the store appeared clean. I ordered via the app, so my drink was ready at the counter when I arrived. Because of that, I didn't have any interaction with the staff, but everything with my order was perfect. I'm very happy with the service! Fue mi primera vez en este lugar y recogí mi bebida a las 2 PM. Aunque estaba lleno, la tienda se veía limpia. Hice el pedido por la aplicación, así que mi bebida estaba lista en el mostrador cuando llegué. Por esa razón, no tuve ninguna interacción con el personal, pero todo en mi pedido estuvo perfecto. ¡Estoy muy satisfecha con el servicio! read more

S star service from a 5 star crew who really make an effort. Kristin is the very kind and proactive Manager who sets the tone for her team. Megan is the early shift Manager who gets in early at 3:30 am despite the mounds of snow and ice & greets and welcomes all warmly and wishes them a safe drive after taking care of their orders. Sadhna is the unsung SUPERSTAR who knows Sip club members phone numbers and has this wonderful and hospitable way of passing on the love and excellence. Aisha is the awesome cashier on the weekends who is consistent and a worker. Jessalyn is the fantastic lady who is always wiping down tables, refilling the honey, tea bags and ensuring all the dairy options are updated. Hats off to the wonderful, spunky and aware ladies in the kitchen area who go the extra mile and ensure that the Asiago bagel order is hot, the eggs are great, the salad is well made with the avocados and complimentary extra green goddess dressings and that the baguettes are fresh and cut well. Never had an issue with the soup not being served hot enough( Panera in California and Virginia have public microwaves next to the coffee and tea section). This Panera location has a lot of windows and sunshine. There are 2 big parking lots and also metered( 25 cents for 30 minutes) options on Jericho Tpke. 5 Stars!!!!! read more

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Carle Place Panera's manager Matt and his employee David, Very disappointing experience at Panera Bread. I came in to redeem a free cookie reward that was clearly offered through their rewards, and both the employee and manager refused to honor it. What's worse is how it was handled--no effort to verify the promotion, no attempt to resolve the issue, and no regard for customer service. I wasn't treated like a valued customer at all. It's not about the cookie--it's about the principle and the lack of professionalism. Situations like this show a clear disconnect in management and customer care. Loyal customers expect consistency and basic respect. Unfortunately, this location failed on both. read more

Ordered delivery and got the wrong order, Kristen went above and beyond today to get the correct order to me. Such amazing customer service food was fresh. She even threw in some free stuff which was extremely generous me and my coworkers are extremely grateful for everything. read more

Two years later and still one star for service. Panera set a record recently: they fulfilled an order very incorrectly (almost hard to believe how wrong) making me have to drive back to get it fixed. They re-did the order, handed it back to me...and...wrong again. Different wrong but again wrong. They got it right on try 3 and credited me but my goodness. I haven't been back since and I am a happier person as a result. read more

Always consistant. Food is tasty just a little pricey for what you get. We have the breakfasts sandwiches at least once a week. The egg white avocado and tomato breakfast sandwich is our favorite. read more

Just walked into Panera bread to sit down and do a little bit of writing. As soon as I walked in, I immediately noticed the smell. The entire restaurant smells of a mix between foot and body odors. Very unappealing and I immediately walked right back out. Somebody needs to definitely do something about this. read more

When I arrived to Parnera to get my soups, they weren't in the Pick Up area ... but according to the app, it was. I waited 5 more minutes and got the attention of a lady working at the front register. She told me it was done and handed me my bag. As I was about to leave, I checked the bag to make sure the side of bread was in the bag. It wasn't and the lady went to ask the person who prepared my bag for it. She said, 'oh, you're going to have to wait 14 mins if you want bread with your soup, the bread is being baked right now'. I wasn't going to wait 14 mins and I debated on buying some bread from Panera but decided against it. When I went back to work and told my coworkers about my experience, they were shocked that I wasn't even offered a slice of bread as a substitute for the baguette. read more

I always order my food ahead of time online for in cafe pick up, and I order pretty much the same meal each visit. However, they almost never give me the correct contents of my order. The soup is never the correct soup. And just today, not only did I once again not receive the soup I ordered and paid for, but I also found a weird green residue on the inside of my grilled cheese after I took a bite. I both hope and assume that whatever I found in my sandwich was residue from another item of food that maybe my meal came in contact with in the kitchen. Not sure, so many possibilities, hence the reason as to why I decided to just not eat it. So my lunch for today was just the french baguette that came on the side lol. read more

I've come to this Panera location for many years. They've always been really on top of getting the food accurate and prepared quickly. Wait times are extremely reasonable. And you will always find a table to sit at. read more

Overall good location in the area with shared parking lot with other shops. Options to order via the kiosk or at the counter or mobile order and pick up. Have done all 3 and very easy. must be popular for breakfast as they run out of brioche really early - not even 10:15 am on a Saturday and they were sold out. The brioche bun is really good which I prefer of the cibatta. If you're a MyPanera+ Coffee member...now known as Unlimited Sip Club member, get unlimited hot coffee, iced coffee or hot tea every 2 hours each day. It's worth it to be a member. The food is good as well - whether it be breakfast, lunch, dinner or snacks. The bearclaw is good as well and shareable. Dining in isn't a problem and not too packed if you go before the rest of the crowds. If you order via mobile and don't see it at the pick up area, just show the order to the staff and they will help you out. read more

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Question... how can a seemingly legitimate company charge $10.00 for a cup of soup barely larger than a shot glass?! Could not believe my eyes when I saw the size and what they charged for it. So bad it's stupid! Sandwich was just so, so but the kicker was... they sent me the wrong cookie for which I was charged $3.50 and they only gave a credit of $2.00. Never again Panera with your "real food", never again. read more

The wait for a simple drink was so long. I should have just gone somewhere else. I ordered an iced latte and it took 30 mins

Very good for sandwiches, soups and salads without paying too much $$$. Wholesome tasty food. Comfortable and clean. Good to unwind and relax. read more

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Baja bowl with chicken - bad mistake on my part. While it tasted decent, the chicken had an off taste to it. The portion was tiny. I can get more for the price elsewhere. Fast food meal prices increased, and portions shrunk. I think I will stick with a regular restaurant meal... Disappointed. read more

Things have picked up here. I like that they have 100 health score! The food comes out fast and the orders come out eight if you are clear and listen when they read it back to you! read more

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Panera Bread always has good quality food items. Over the years I had eaten here several times and usually an ok experience. Recently I joined the coffee club for $9.99 per month which gives you unlimited coffee, tea or iced coffee every day for every 2 hours. Great deal if you like their coffee. For me it's ok, their iced coffee is pretty good. Sometimes my wife and I go for breakfast, order a couple of bagels and use our coffee club which becomes a big savings for 2 large coffees. It's very convenient when using the app and you can go to any Panera which is also a huge benefit. As far as service, it's ok, the staff is usually not very friendly but they are efficient. Sometimes I go and the board says my coffee is ready and there is no coffee and then have to ask for it. Kind of defeats the purpose of ordering from the app. I know at times they get real busy and perhaps they are short staff, you can see that since they are all very busy. Still for $9.99/month it's a great deal. read more

Grabbed a quick bite to eat. Had a pizza and Mexican corn soup, a strawberry salad and French onion soup and an asian chicken salad and a bacon turkey sandwich. All three orders were typical Panera fare and was as expected. I guess that's a good thing. This Panera is clean and spacious. There's parking but it can be busy and tough to find a spot during meal times since there are other food establishments and a Harmon beauty that brings in traffic. read more

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Panera Bread is actually one of my favorites in the fast food genre. I like to consider it as elevated fast food. This location, although not the closest nor most convenient for me, is the most efficient. Never had an issue with order accuracy, cleanliness, or customer service. This Panera is located in a small strip mall and shares a lot with a few other eateries, a Harmon's and TD Bank. The parking lot is usually a mess but you can find parking eventually. If you order ahead or use curbside pickup, you can park directly in front of Panera. I definitely recommend their broccoli mac&cheese, get it in a bread bowl. Their flatbread pizza is actually really good, up to par with what you would get in a formal restaurant. Their soups are satisfying, I love the French onion, broccoli & cheddar, and butternut squash (seasonal). They also have sandwiches, the Mediterranean and the Modern Caprese are great. You can order each item a la carte or they offer a pick 2 option, which is more cost efficient. I use to love their iced passion green tea but lately it has been tasting watered down. Their baked goods are worth getting if you have extra calories to spare. Definitely a good option for a lowkey lunch or dinner. Slightly healthier than the typical fast food options. read more

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Something is happening here! Good thins :D I used order a coffee and it is never ready when I go there and I have to stay in line for 5-15 minutes to get my cup. I got smarter and would order a coffee like 30 minutes in advance and even then I go there my coffee is not ready. I tried ordering one hour in advance or whenever I think of it and will go there in one to two hours sometimes it's there ready sometimes it's not. It was totally horrible! Now it all changed so much for the better. NOW I order a coffee I will get an email immediately and two minutes later I would get a confirmation email saying my coffee's ready! Once I get there it really is ready! There's times hazelnut coffee pot will be empty and I ask them for a new pot it takes less than one minute for them to bring it out. God bless you Panera Bread read more

Panera has changed over the years, more interested in selling their expensive food than their lower priced items. They now have very few pastries and their coffee is a disaster. The coffee is always cold or empty. Time to go back to Dunkin read more

I ate at Panera Mineola 3 times a day for 42 consecutive days, excluding Easter Sunday, in 2020. It did NOT get boring...lol My favorites? Asiago Bagel Vanilla Cinnamon Roll Warm Chocolate Chip Cookies Cream of Chicken w/ Wild Rice Soup Autumn Squash Soup w/ roasted pumpkin seeds, when in season Anything w/ Avocado, tomatoes, red onions, and bacon Recommend cutting the robotic ABC, Apple, Bread or Chips, line by submitting prepaid Rapid Pickup orders for Dine-in or or Takeout either online, on Panera App, or on a in-store Kiosk and your order is instantly added to the queue and when packaged, will be placed on shelf of the Rapid Pickup rack between the register and back counter. Last summer up until Labor Day, Panera Gift Card Value purchased @ PaneraBread.com was 20% off! What a great way for loyal Guests to pay less. Panera App is only place that lists fairly accurate Nutritional Information of each item. Location is on Jericho Tpke side of TD Bank strip mall on NE corner of Jericho Tpke and Herricks Rd in zip code 11501 If you enjoy coffee hot or iced, or Hot Tea, subscribe to MyPanera+Coffee and get unlimited refills while in-store and a new cup every two hours, if you want to return or fill up at ANY Panera Bread location. A great deal for only $8.99 per month, and you could request a worker could bring it to you by ordering Curbside. New Subscribers get first 3-months FREE! This location also prepares, and delivers, large orders for any number of people at hospitals, medical offices, celebrations, meetings, grieving family members at a funeral home, Sponsors of walks @ Jones Beach for a cause, etc. DON'T FORGET TO ADD A TIP FOR THE DRIVER read more

Panera Bread - Feeding front-line HEROES - Sandwiches Near Me - Mineola, New York

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I have always been a fan of Panera Bread. The stores are always big and bright with plenty of seating and the team here is extremely courteous while serving up their delicious fresh food. I was very impressed with the team member at the register this visit. My wife, who is doing weight watchers had to make a dozen modifications to her dish and the young lady smiled and helped her through the whole process. A salad with all the right fixings and toppings for a WW follower. I have always loved the chicken and rice soup with my Napa chicken salad sandwich. The food here is consistently fresh and their specials are always well thought of and extremely tasty. I am really impressed the way they take your order prepare and get it to you quickly and very effeciently. The team members always have a smile on their face and clearly look to give you a good experience. Nothing happens here without a reason and it seem that the goal here is to keep the customer happy... read more

Just had a horrible experience here! I ordered a small coffee and the black pepper focaccia bread from the app and at first my name appeared on the screen...when it says ready I went over to the counter, and asked the lady for my order. She gave me a rude attitude and doesn't know anything about my order. Five minute after my order disappeared from the screen...I went over to ask for my order again and still have no clue. As I was about to go talk to the manager, a lady came out with my order and literally just threw my order/bag onto the pickup counter...when I opened it it was just a loaf of bread not even toasted... read more

Panera Bread - Horrible...ordered this and was not even toasted! - Sandwiches Near Me - Mineola, New York

I would give this place zero stars if I could. Only half of the tables are being used which I understand totally. But management is allowing individuals to sit in booths for four and play on their computer when there are no tables for customers.Almost every table you look at has one or more people on computers and yet people are wandering around holding their plates looking for a place to eat. We found a table but it had dishes on it. It was no one inside to clean the table. I had to carry the plates over myself, get out my disinfectant and clean the table myself. This is by far the worst situation I have seen. I understand the policy at Panera is to allow people to sit for hours. But thanks to Covid the number of people in the restaurant need to be cut. That means the number of squatters needs to be cut also! read more

I purchased a small chicken noodle soup from here yesterday and it was the most pathetic soup. Just look at the size and the price. The price is way more than the soup. Such a tiny cup not even enough for a bird. My god and the soup is half of the cup. The amount $7.48 seriously ! I had no idea when I was ordering the small that it would be a miniature size. I didn't want to be rude but this is PATHETIC AND RIP OFF . PANERA SHOULD DO BETTER THAN THIS. I am never ever going to eat At PANERA AGAIN. read more

Panera Bread - Chicken noodle soup. Pathetic! - Sandwiches Near Me - Mineola, New York

For the past week this panera bread has no air conditioning at all. I feel horrible for the employees. It is impossible to eat a meal or drink coffee in eighty five degree temperature. If they can't afford to put the air conditioning on or fix it they should not be in business at this location. read more

Deduct one star for running out of chips, another star for not including a pickle slice with the sandwich, another star for making a sloppy sandwich with the fillings falling out of three sides, and another for slow indifferent service when the restaurant wasn't crowded. read more

I'm not one to use yelp too often but I made a mistake and ordered to the incorrect Panera today. One of the men working, I presume a manager helped me get the mobile order to the other Panera cancelled and a new order to this location. It was a super friendly and helpful action for him to take his time to call the location instead of me figuring out what to do. My food was then ready super fast, accurate, and well prepared! The customer service, food, accuracy, and cleanliness at this Panera create a perfect atmosphere for patrons. I'll be back for sure! :) read more

Hi, January 9th was my Birthday. I got an email from Panera as I get every year for my free pastry. I went to the Jericho Tpke store, the person who identified himself as manager( didn't know the store number) store #4060. I showed the cashier and the manager my Birthday Email, I was told I need my Panera card to redeem the pastry! I was stunned at how rude the manager and cashier are. I don't argue! I went to work and told the office staff of my incident this morning, 1/12/2022, I said I will not be ordering lunch from there anymore. Another office support worker told of her story at this place, I told her to write a review as well. KarenD read more

Panera Bread - My Birthday Surprise! Surprise the Store Manager wouldn't redeem it! - Sandwiches Near Me - Mineola, New York

I got ten bucks off an app order. When I tried to do it, I was told I couldn't because I wasn't a first-time member. I wasn't informed of that. Panera Bread ...you stink. read more

Last time I went to a panera in Huntington Village, I was very disappointed by the quality of the food. However, this one surely did not disappoint. I was greeted by the cashier and he was extremely personable. The girl in front of me kept giggling with the cashier so I thought that they were friends or hardcore flirting. It was a little irritating cuz they were talking for longer than the usual time it takes to order food. When it got to my turn I completely understood why she kept laughing. This dude was seriously hilarious. He asked me "Do you want an apple with that?" To which I responded, "Do I look like I need an apple?" And he replied, "I don't know why I asked you that". The entire interaction was very comical. He pronounced my last name spot on. Best customer service I've had at a panera. It's just nice how he spends a little extra time getting to know each customer and strives to make them laugh. Thanks Ryan! Oh yeah, the food was great. Freshly made & cheddar broccoli soup is the way to go. I got the 1/2 panini sandwich 1/2 soup deal for $9.75. The Chicken Frontega panini is my favorite. I didn't have the apple on the side but rather, I got the bread cuz I wanted to dip it into the soup. read more

Panera Bread - Chicken Frontega panini & broccoli cheddar soup - Sandwiches Near Me - Mineola, New York

Panera bread is always a hearty comforting meal. The place provides free wifi and comfortable seating. It is a great hang out spot! This location is on jericho turnpike in Mineola. It is in the same shopping center as chipotle, Luigi's pizza, harmon, and a lobster restaurant. The parking lot is also shared with the bank so it can be very busy, but there is also parking across the street too in a separate lot to the right of the harmon. When you walk in you can order at a kiosk or get on line to order with a staff member at the register. Today, I chose the to order with the kiosk. With that, you take a buzzer which goes off when your order is ready. I got the pick 2 with a large mac and cheese and the steak and white cheddar panini. I chose without the horseradish on my sandwich and was happy when I received it that it did not have horseradish on it. I did choose to have balsamic glaze put on my sandwich but, it was not there. I went back up to ask the worker if I could have balsamic glaze please, she was confused and asked me balsamic? balsamic dressing? I said no, the balsamic glaze. She came back with their balsamic vinaigrette dressing. The worker seemed very confused which makes no sense because it is an item on their menu but I let it go because I like the balsamic dressing too. There is no doubt paneras portions have decreased drastically but the prices have remained the same if not increased. I drank water so without a drink my meal came out to about $14.10. I did order the large mac and cheese which was very filling. I enjoyed my meal but definitely believe it is overpriced. My sandwich could of had more meat for that price, as well as cheese. The service could be better, the workers seem like they just want to be left alone. Asking them questions they will give you the wrong thing in hopes you just accept it. Like, I did. Overall the food is good for a panera, service needs improvement, but the kiosk ordering in a plus. read more

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The Quick: Classic Panera location. The food is always good, it's a nice 'quick food' chain lunch spot that has comfortable seating and healthy options. The Details: The chipotle chicken panini is a rockstar. I recommend the Greek salad for those more health conscientious folks with an apple on the side. Note the French baguette side is sometimes the best part of the meal. I do appreciate the listed calories per meal. The Damage: Lunch for 2, no drinks, $18. A lot for a quick lunch spot but always tasty. read more

Panera Bread - Greek chicken salad, always great - Sandwiches Near Me - Mineola, New York

I still like Panera a lot, but on this occasion, nothing was organized. A lot of it came from no one understanding how they want you to stand in a line here. They have 2 registers, on 2 different counters, one is in front of the breakfast and bakery menu and the other for the general menu, however, you can't really read the other menu if you're standing by one of them. They want you to stand in 1 line, by the bakery register, so even if you want to purchase something from the general menu, you won't be able to read it until you're there. It just didn't make sense to me, especially since I was buying from the breakfast menu. Another thing, they hand you your coffee/beverage at the counter, so don't be like me and already walk away to the pick-up counter. Just a tip. I order the avocado, spinach and egg breakfast sandwich. It was mostly good except for way underripe and soggy tomato. I promptly removed it and enjoyed the rest of it. read more

Food was ok but the prices were rediculous, as were the portions. I had a half ceasar salad with chicken, $6.19, the amount could not even fill up a small child. My granddaughter had a small mac and cheese, $6.40, also not appropriately priced for the product and the size. Won't be ordering from them again. read more

Chipotle chicken sandwich was absolutely awful. Only thing that is good is the ice tea.

Great Panera location, situated in a plaza along with Rex and some other establishments, so there's ample parking in the lot. We come here almost daily because my other half is enrolled in their coffee subscription. However, we've also dined in prior to COVID and always had good experiences. Service is extremely friendly - which is more noticeable now during COVID, as staff faces and our faces are becoming more familiar (I guess I should say eyes instead of faces since we all have a mask on). They walk out with our coffee and orders with a big smile (or smize?) each time and curbside pickup has made our lives, and everyone's lives for that matter, much more convenient and safe during this pandemic. Food is simple, healthy and delicious as usual. read more

Very bad service. Cashiers no greeting and rude. Soup can clearly see scooped from plastic bad. Atmosphere is bad read more

Great location where there was ample parking and service was good as well. I ordered tea and the manager was kind enough to ask what kind and if I wanted honey with it. A pleasant experience read more

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