When walking in I noticed how clean the Dinning room was.Employees are helpful, and I am always greated by management. Food was delicious, and enjoyable. Bathroom was clean. There was quite a few coffee grounds in the bottom of my cup. I have noticed this happens quite often. It was also some trash in the parking lot. Other than that it was a nice place to go. read more

Panera Bread - Salad - Sandwiches Near Me - Ocala, Florida

A nice and clean place. Not too busy and the staff were helpful and knowledgeable about the foods. The warm tomato soup is perfect for wintertime and heating you up. Of course, the bread served with the soup has a nice, crunchy crust with a soft center. I had gotten a grilled cheese meal for me and my family after a long day of running errands read more

We were getting our truck serviced at the Chevy dealer right next door. Our appointment was at 8 am. We are down here from Atlanta visiting family. Our hotel was 40 minutes away from the dealership. That being said, we got up early and the shop told us that our service was likely going to be about 2 hours. We didn't get up in time to eat beforehand and the hubby said we would just walk over to Panera. Mistake! We ordered, got our coffee cups. We both got coffee. My husband's was hot, mine was barely Luke warm right out of the urn. They had a microwave so I was able to reheat it. We finally got our food. First, I took the eggs off, they were like rubber and flavorless. (I ordered the steak breakfast sandwich) so off go the eggs, and I drown the sandwich in tobasco sauce because the steak also had no flavor. 2nd bite..... a hair under my sandwich on the plate. Barf! I'm certain the hair wasn't mine. I have very long, dark brown hair. The hair on my plate was almost blonde and only about 2 inches long. Anyway, when I took it to the counter, the girl who took it from me says: "Sorry about that, we'll take care of it right away." I guess I assumed they were going to remake it.... I was wrong again. I waited about 15 minutes then walked back to the counter. The girl asked for my card.... Apparently, their policy is just to refund. Don't waste your time or money here. read more

The food and service in the new location by citrus springs is really good. Don't have any complaints the place is also clean.

Ok location. Standard Panera. Half sandwich and soup combo with side of chips is an easy choice for a quick easy lunch. Clean and attentive service. Standard menu of pastries, sandwiches, salads, soups, hot & cold drinks as the rest in this chain. Close to where my mom lives so it's convenient when I visited last. read more

Finaly decided to try the chobata dipper. After much anticipation i was very disappointed !!!!! This Pitiful Sandwich was mediocre at best. I cant believe they charge $13 for this Sandwich .Don't waste you're money !!!!!! read more

More options on bread and sandwiches. Sometimes I don't want thick bread and if ordering soup and sandwiches don't want more bread with my soup read more

I ordered two new menu items to be delivered: the Balsamic Chicken Greens and Grains and the Toasted Frontega Chicken sandwich. The greens in the salad are advertised as Romain and crisp mixed greens, with a whole grain mix of Farro and Rice blend; what was delivered was lettuce with uncooked grains that looked like birdseed. I asked for no cheese on my Toasted Frontega Chicken Sandwich. I received some shredded chicken and a few pieces of wilted spinach, not even enough chicken to cover the bread. read more

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Food OK....My complaint...POOR SIGNAGE re Breakfast only menu!! WHY can't they serve Avacado toast at lunch too. Restaurant needs refreshing Poor signage WHERE it is...hidden behind other stores. read more

Stopped in for a cup of coffee at 8:00AM. Paid $3.54 for a cup, and then went to the self serve coffee bar only to find all coffee pots were empty and they didn't even have replacements started. Manager could care less that his team's attention to detail ignored their signature drink in the morning. NEVER going to a Panera Bread in the future. read more

They open at 6:30 A.M. We arrived at 8:30 AM. Placed order through app 10 minutes prior. We arrived to find that they were already out of the bagels that we had chosen. What?! This is the THIRD time that this has happened at this location. This is a bakery, so we understand that if we had arrived 30 minutes before closing, it may be slim pickins on what they may have left. But two hours after they opened, they should have PLENTY of EVERYTHING still in stock. No excuses. This franchise owner is responsible. They know full well how many of each type of bagel they sell on a daily basis. And they know that they're going to need more of certain bagels than others. This franchise owner couldn't care less, obviously. The two stars is for the friendly guy at the counter who refunded me an extra dollar for my inconvenience, since I had already paid in advance on the app. Thank you, sir. To Panera Corporate, take this franchise owners business back, and sell it to someone who actually wants to take care of business. read more

amazing service, great food, and the atmosphere was amazing. a worker named "byron" was extremely professional whilst being very kind and relatable. he even took me out back to give me an extra service since I left him a $10 tip. read more

Our company put in a large delivery order to one of our vendors for Christmas. I gave our company name to be placed on the order for delivery. The order was delivered but it did not let our vendor know whom it came from. When I called to let the manager know how disappointed I was, she was dismissive with no remedy to the situation. I will never again place any orders or eat at this location. Customer service is super important in all business and this manager is not well versed in it. read more

This place is clean just like any other Panera . Busy place on a Monday lunch time. Fast service. Food is good for the price. I was never a fan of sandwiches until recently. I would recommend if your in the area of Ocala , FL read more

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Great service and a quick, delicious bite! Love the new energy lemonade! Don't forget to sign up for the rewards! read more

Panera Bread - Mango Lemonade - Sandwiches Near Me - Ocala, Florida

Very fresh food. I love there bread on the bacon turkey bravo sandwich. Iced coffee,water, and tea. read more

Panera Bread - Superman - Sandwiches Near Me - Ocala, Florida

The bread is made fresh on site daily and they have a new calabrese salad with strawberries that was delicious. I opted for the half chipotle chicken and avocado sandwich and calabrese strawberry salad. The entire meal was delicious and the wait time was minimal. My wife had a similar combo meal with a drink. My only complaint is that Panera bread is getting awful expensive. Our lunch was almost $28! For that much money we could have had steak at outback. While the food was very good, I was left wanting a few more bites at the end. read more

Panera Bread - Lunch at Panera - Sandwiches Near Me - Ocala, Florida

This Panera is doing a great job of responding to the Covid crisis. You can order ahead or use their order system in the place. Today I ordered the four cheese soufflé and coffee. They no longer use the ceramic cups when you dine in. The soufflé was light and flaky and tasted like cheese eggs my mom used to make for me. The coffee is always good--I had my fill. The employees walked around several times sanitizing the dining area. A nice breakfast to while away the time as my car was getting an oil change. read more

I was traveling and really wanted I came during a weekday morning after rush hour. I normally don't get coffee but decided to get one and it was cold. There was about 5 people here. I asked for a egg And cheese sandwich. They made me a bacon egg and cheese sandwich. The lady was nice and said she made the wrong sandwich and then "made me another one". I went to get the sandwich and i opened it to put ketchup and guess what is in the egg.. a small piece of bacon. It looked as if they just took off the bacon and gave me the same sandwich. So I bring it to the managers attention that there is still bacon and she tells me it's a piece of a burnt egg.... but they would make me another one. Note I am highly allergic to bacon and I don't feel that I need to tell this when asking for a simple egg sandwich. The ciabatta bread I asked for also looked somewhat burnt and small. Glad this panera bread is not my local one because I would not return. Highly disappointed and definitely not the high quality that panera always has at all their locations I have been to. read more

Panera Bread - Sandwiches Near Me - Ocala, Florida

I usually don't have any issues with Panera Bread's Restaurants. But I did tonight, I forgot to mention to the cashier not to put any croutons in my Dad's Caesar salad, so I asked the girl that prepared it if she can pull the croutons out because my Dad can't have any flour. So she did with such an obvious attitude that I did not appreciate, then she goes to tell her co worker about it and her coworker looks at me. And I just happen to found out that she was the Manager - Stephanie It sad when you have someone in leadership acting like that, bad attitudes are contagious and it will trickle down to other workers. I know we all go through tough times or hard times, but we need to remember that you are dealing with customers that are paying your salaries and they could have gone somewhere else but decided to go into your restaurant. Many places will loose customers or close down and a lot of the times is because of bad management. I do have to give credit on here to Chick fil a, because it doesn't matter what if their employees are having a bad day, they still have to treat or answer their customers with (it's my pleasure). Note: I also asked for no croutons on my onion soup, but as you can see they also put some. Thank you! UPDATE: Came in and order the same thing that I normally order. I give them credit, the soup bowl was filled well. But the sandwich was mostly bread as you can see in the picture and only 1 slice of avocado when all panera's I have been to, give two slices. But it bearly had any meat Consistency is not here for food amounts. I rather travel next time to either the villages Panera or eat somewhere else. And it's sad that management or Corporate don't even care! read more

Ordered from. College Rd Panetaand paid for Napa Almond Chicken salad on Croissants for 5 people for a special Birthday lunch 2 days in advance to be picked up at 10:30am for an12:00 party . I will never order from there again, picking up my order I was told they ran out of Croissants and the the Napa spread they use ,so some other spread was used and sandwiches were on white bread and very little chicken salad on sandwiches plus a half piece of hard bread was thrown in the bag not Evan wrapped! The whole special birthday was ruined I would have sent everything back and ask for a refund but my party was waiting for food! The desk said they ran out of croissants in the morning ! What! My order was placed two days ago! Linda M. read more

I always enjoy Panera Bread menu items, but this review is about customer service. The type of service that is sometimes very hard to find. I am currently re covering from a hospital stay, assigned to a rehab facility. i decided to treat myself and order a Panera delivery for today (4/12/22). Due to my tremors I must have tapped/changed the delivery date for later in the month. I called Panera to change it and the young lady who took my call explained that the delivery service (DoorDash) would be able to do it. Well no they couldn't. The order could be canceled... still charged for.. but not changed. I was told Panera could cancel on their end. Back on the phone with the most helpful young lady. She assured me she would contact the delivery service and see what she could do. Success is what happened. My delivery was changEd to what it should be. My stress was immediately reduced. And I was shown that good customer service still exists by a young woman with a professional demeanor and a smile in her voice. read more

I order my food through rapid pick up and for more than a month I kept having to tell the manager and cooks that my avocado was not being added because it was not on my ticket but was on my email order and I paid for it. When they finally get it fixed, 2 days in a row my avocado is black and not even edible. Sometimes they forget to add some of the ingredients that come with the meal like kalamata olives. Come on people.....try a little harder. On another occasion I ordered a caprese sandwich and after my first bite I found chicken in it. I dont eat meat so I was obviously upset I had meat in a sandwich that never calls for meat....I only eat here because it's across from where I work.... read more

Panera Bread - Grain Mediterranean bowl with avocado added - Sandwiches Near Me - Ocala, Florida

Okay, so Panera is a chain restaurant & bakery, but it's a very good one. The bakery is on the left when you walk in; the restaurant is to the right with its own cash registers. The food--soups, salads,& sandwiches--is interesting and well made from quality ingredients. Great breads & soups! There are always 4 or more urns of fresh coffees sitting toward the door (ask for a mug if you're dining in). I like the classical music they play overhead throughout the day--it's a nice stress reliever & makes me feel less hurried. The booths are comfortable places to lounge in while you use their free Wifi network to do some web surfing. Soda refills are free & are self-serve. The staff is cheery, service is fast & accurate, and the place is always clean: a winning combination. No wonder they do such a good business! read more

Panera Bread - Ask for a ceramic mug for your coffee. - Sandwiches Near Me - Ocala, Florida

Always an issue with this Panera bread!! DONT CALL IN ORDERS THEY WILL GET THEM WRONG. EVERY TIME . I don't know how many times I've called in an order and it's been messed up every time. They have a simple job get the call in orders right. Not once is it right. I order a broccoli cheddar soup i get a chicken noodle instead. Sometimes I'm missing half my meal so i have to leave work and return just for another late excuse. Highly recommend not coming to this Panera unless you plan to sit down. Seems like that's the only time they will get the order right. It's always something with this Panera bread and it's very annoying. read more

The always out soufflé very early! I don't understand if a restaurant is open and ppl are ordering all the time, how you don't have enough of the product. Additionally, the sandwich is for breakfast. So if you want a sandwich go to subway all day open plenty of products( they don't run out) I wont waste my time coming here anymore read more

I completely loved my experience at this Panera, my meal was great, will definitely be ordering the bacon turkey bravo again. And the ambiance created by the staff is amazing because of their delightful interactions with everyone. Especially Jake he was very helpful, funny and kind while taking care of me and my family. I am very glad to see that an establishment with such great employees and staff survived the pandemic, can't wait to return. read more

Hardly any chicken salad or tuna in either of our sandwiches, mostly bread. Missing mozzarella cheese in French onion soup, very mediocre!!

I don't often go to Panera, though I have stopped in this one a handful of times when traveling on I-75 near Ocala. Today I went in to get coffee. The staff was nice when I asked if I have my own container, could I get coffee in it. An employee said yes, it would be at the refill rate. I was happy with that answer so I decided to purchase an everything bagel. When the cashier asked me if I wanted a side of cream cheese, I hesitated...I didn't really need it if the bagel was good. I said, um, I guess so. I didn't see an itemized list until after I paid but was shocked that a tablespoon of cream cheese costs more than the bagel! If I had been told the price, I would have definitely declined. I expect that if you are offering a side that costs more than the main item, you would let someone know. While I was waiting on my order, a customer came to the register and complained they were out of coffee in the container she tried to get coffee from. I went to the restroom and was unpleasantly surprised to find a stall with no toilet paper (there are only two stalls in the ladies' room, so it doesn't seem that difficult to keep things stocked). I visited this Panera location in Ocala pretty early in the morning, and it was not busy, so I'm guessing they never replenished the TP from the day before. I informed the manager of everything and she offered a refund of the cost of the cream cheese, but I told her not to worry about it. It felt like a rip off and was definitely a bad experience. I would give it one star but my previous visits were okay (but not great). I will give it one more try since it's convenient when traveling, but if I have another bad experience, I will not return. read more

Panera Bread - Receipt showing a tablespoon of cream cheese costing more than the bagel - Sandwiches Near Me - Ocala, Florida

This is my favorite Panera because of the porch . It feels like your at a park . Also has the self service kiosks. read more

Panera Bread - Sandwiches Near Me - Ocala, Florida

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$14.00 for 2 soups and 2 pieces of bread and the quality compared to the price it's just not there. Then they have this half sandwich and soup meals that are almost $10.00 without a drink. Leaving you With the feeling that you're not full and just paid like you're supposed to be. I seriously don't get it. read more

Napa almond chicken salad is my fav. Had half a sandwich with their new Summer salad. Yummy! A bit expensive but enjoyed the food. The place was clean, employees friendly. read more

Seriously? The image on the right is the one from Panera's website, the image on the left is the sandwich I was served. Unfortunately, I chose rapid pick up today so didn't see the SAD SAD sandwich until I got back to my office and there was no way I was driving back during lunchtime. Good thing there's extra bread so at least I won't starve today. read more

Panera Bread - NOT what's on the website. - Sandwiches Near Me - Ocala, Florida

Excellent food, great selection and friendly staff. Great healthy choice for lunch. The soup and sandwich choices are great. Busy during lunch which is a good sign. Large enough for a business lunch. read more

Panera Bread - Chicken Tortellini Alfredo and the Italian Combo. - Sandwiches Near Me - Ocala, Florida

This place is awful, and these people are so confused. Mikayla making the food is rude and doesn't know what she is doing and the person taking the order doesn't know if they are coming or going. Don't recommend. read more

I've been to plenty of Panera breads in my life in Florida and in other states and sad to say this is my least favorite one. Management and customer service is garbage at this place. If you don't like your job simply go find something else that makes you happy. There's definitely a nice way to say stuff however the females at the registers I guess aren't taught proper work ethics. Definitely needs new management. read more

The food quality has gone down so much, they should be embarrassed. I had not been in a while and should of stayed away! VERY disappointed! We ordered lunch for 4 and received low quality, poorly prepared take out. 2 chicken salad sandwiches that when combined did not equal a complete sandwich! Perhaps 1/4 cup of chicken salad on each one...Bitter browned lettuce.... Disgraceful. The employee at checkout was not trained properly and should not of been alone. We used a Panera gift card which confused the cashier requiring and the manager to intervene after several minutes of frustration by all, once he did arrive he fiddled around for a minute or two, appeared to have a revelation and was finally able to complete our transaction then promptly informed us that we should of explained to the employee that it's to be used like a visa.... WHAT???? Seriously how were we suppose to know that??? RIDICULOUS !! Never going back just wasted $50 read more

Disappointed Went to the panera bread store by Chevrolet in Ocala FL. The experience was awful. I ordered the Turkey. BLT,and Avacado sandwhich. Along with a small mac and cheese with BBQ chicken. For a dessert I accepted the offer to add the 99cent chocolate chip cookie. It took some time to receive my food. So when it was done I walked back to my job. Unfortunately as I began to unpack the panera bag there wasnt a cookie, my bacon was barely cooked, and my bread wasnt toasted. The mac and cheese was the size of a toddler potion of food. I could have spent less than half the price and ordered a BLT sandwhich from WaWa. read more

Panera's standard has fallen down so much over the past few years. For a while we thought it's only this particular location( ocala) that serves bad and stale food, but I have experienced the same thing over and over again in several locations. Breakfast was my only go-to thing and today that's off my list too. I had ordered a simple egg and cheese sandwich but they gave me one with ham in it despite the order being very clear. Was too late to change it because I brought it home already. Will never step foot in Panera again! read more

Stopped in for lunch it's nice to see that they are going to a healthier menu had the chicken Cobb salad very good and just enough to satisfy me. But I thought the best part of their meal was there unsweet tea selection outstanding. read more